Hi Clint.. The orginial cd's. I got with the computer are the restore discs.. and various other ones. Those I have.. and also have Office Small Business.Original CD.
What they sent me yesterday. is an exact duplicate(picture image).. 4 CD's. of my computer.. that is "supposidly"?? what they install at the factory.. and these are the CD's. that will be installed on my computer.. NOT - the ones I had installed, re-inststalled, etc.. These that they sent me.. are the ones. that have everything on them. and were burned at Dell.. especially for THIS computer,(as I've been told) and thats why it took 2 days.. What do you mean by an OS CD.. Isnt' that what they've just sent me.(yesterday). cause from what I'm understanding from Dell.. is that "if. and when" a system crashes or gets infec** with something. .These are the CD"s that will install EVERYTHING ,, in a matter of about 30 minutes.. vs.. going thru all the other CD"s that came with the machine, and having to uninstall, and then re-install... If you think I'm not getting what I'm supposed to have. PLEASE- TELL ME. and I will call Dell. and demand what you think is necessary.. I had thought that these SR's CD"s. where "GOLD". as I"ve been told. as it does a system restore in a matter of 30 minutes. and its -like I said, an exact 'picture image" of my computer.. Does this sound right.. I'm just so confused. cause I thought that it was a good thing. and now, I'm second guessing it.(maybe I should DEMAND a new computer??). Please.. let me know. Thanks- Helene HELENE ----- Original Message ----- From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, September 19, 2003 8:17 AM Subject: Re: PCWorks: New Comuter. and WOES... SIGH UPDATE > (As per the w-orm you got) The VERY FIRST thing you should have > done is update the AV software, and Dell has no business > selling you a PC with out dated definitions on it. I would > also guess they didn't install any patches or updates on it, so > you must do that, but only as I previously suggested. > > You should not settle for some ridiculous restore disk. You > paid for XP and you should get an XP CD. That's another > problem with these name brand PC's; no OS CD. You'll won't be > able to reformat now should the need arise. > -Clint ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
