I agree fully with what Godders said below. I've been working with B&H
for many years and with 47th Street Photo before them, which I believe
was owned by the same group. B&H makes their terms clear and abided by
them. Their rating is overwhelmingly positive. Isolated cases are
interesting, but meaningless in respect to the big picture.
Paul
On Jan 29, 2010, at 11:56 AM, Godfrey DiGiorgi wrote:
A less than minute percentage of all customers who have experienced
B&H Customer Service, either good or bad, have posted reviews to
reselleratings.com of any kind. The number of reviews, good or bad, is
9,800 some ... that can only give you an indication of how much
business they do... Their rating on the same site is just about the
highest and most consistent in the industry at 9.7 in the past six
months, 9.5 lifetime.
I've been doing business with B&H for more than 20 years and several
tens of thousands of dollars worth of transactions. They are without
question the most reliable, most professional photographic supplier
I've done business with. In the course of hundreds of transactions
with them, there have of course been the occasional issues. In all
cases, they have handled it properly and within the context of the
policies they publish, whether I was aware of them or not, and on one
or two occasions have bent their rules to provide me satisfaction as
well.
I cannot speak highly enough of their business or their service. They
are, and remain, my first "go to" website when I need photographic
equipment of any kind.
--
Godfrey
godfreydigiorgi.posterous.com
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