Thank you, Christine. May help me define the same problem one day. ;-) I used CRIS a few years ago for a K20D memory card port problem. They were timely and it only took one "repair." Jack
From: Christine Nielsen <[email protected]> To: Pentax-Discuss Mail List <[email protected]> Sent: Tuesday, January 29, 2013 11:18 AM Subject: Re: Freeze up/ Lock up So, I found my work order from CRIS, dated last March. It says: "Repaired Reflex Mirror/Shutter Overrun Problem", along with firmware update, clean, check, etc. The problem I had with my k-5 I heard described in some places as "random mirror actuation". Going back over my note to CRIS, I see that I remarked that it seemed to happen more often with a fully charged battery... and that the same battery in the k-7 didn't produce the same symptoms... fwiw. I will say that CRIS was quite speedy in repairing & returning my camera, and they even called me to let me know it was on its way. It wasn't even gone 2 weeks. Best of luck, Jack... :) -c On Tue, Jan 29, 2013 at 8:30 AM, Jack Davis <[email protected]> wrote: > I imagine, from my repetitious history, most could guess what lens I was > using. The DA 55~300 screw drive that stays pretty much stays attached ready > for it's next visit to the local Cal State Wildlife Area. > Tech's suggestion was to clean the lens contacts. I did so, noting only a > faint gray shade on a isopropyl alcohol damp white cloth. > I've noted which battery was in use when the lock-up last happened to maybe > identify a guilty battery. > I feel as you do, the CRIS response is to be that of wonder and dismay. > > Thanks, much Christine. > > Jack > > ----- Original Message ----- > From: Christine Nielsen <[email protected]> > To: Pentax-Discuss Mail List <[email protected]> > Cc: > Sent: Tuesday, January 29, 2013 4:44 AM > Subject: Re: Freeze up/ Lock up > > Sounds familiar... I'll dig out my service invoice from CRIS today, > but I think it did ref a mirror motor problem... My camera was > experiencing more than the freeze-up, though. It would start with a > freeze, and then go on to perform continuous, random mirror flops all > on its own. I think the problem first surfaced on a somewhat depleted > battery, sometimes putting in a fresh one would solve the problem > temporarily, but it always returned. Eventually, it didn't matter > what battery was in there, it was like a mirror mechanism possessed. > > The crickets don't really surprise me, either. I remember when I > spoke with them about the issue -- which is pretty well documented out > there on the interwebs ("pentax mirror flop" should do it in google), > I got a similar response. But when I sent it in for repair, they sure > knew what the problem was, fixed it fast & spelled it out on the > invoice... I'm pretty sure the cs folks are instructed to give as > little away as possible. Paul's k-5 went in for service after mine, > by which time they had run out of repair parts? And so they sent a new > camera instead? They know about the problem. > > What lens are you using, Jack? My 16-50 is starting to give a > "frozen" response, ie: won't take a pic when pressing the shutter... > but I that appears to be an AF problem. The dreaded SDM failure, > perhaps? Sigh. It's always something. (... and sometimes it's just a > k-7...) > > :) > -c > > On Mon, Jan 28, 2013 at 10:22 PM, Paul Stenquist > <[email protected]> wrote: >> I'm surprised. Let me see if "mirror motor problem" is what it said on my >> invoice. i'll look for it. Although I'm not sure they ever defined it for >> me, since the repair wasn't done. I may have gotten those words from >> Christine. I know CRIS had trouble getting the repair parts. >> >> >> On Jan 28, 2013, at 8:00 PM, Jack Davis <[email protected]> wrote: >> >>> I called CRIS and talked to customer service and then a "tech". >>> Tech didn't seem to want to acknowledge his awareness of such a problem. He >>> first suggested it could be the battery. Told him it had been freshly >>> charged, but understood that it could be a "bad" battery. >>> His next suggestion was to clean the camera and lens contacts. I got no >>> acknowledgment of there being a mirror motor problem. Actually I only heard >>> crickets upon mentioning it. After a few seconds of dead air, I thanked him >>> and hung up. >>> I've noted which battery was in the camera today. Both are Pentax and >>> bought at the same time...but.(?) >>> Thanks, Paul for the lead. >>> >>> Jack >>> >>> ----- Original Message ----- >>> From: Paul Stenquist <[email protected]> >>> To: Pentax-Discuss Mail List <[email protected]> >>> Cc: >>> Sent: Monday, January 28, 2013 2:21 PM >>> Subject: Re: Freeze up/ Lock up >>> >>> That sounds like the mirror motor problem that plagued my K-5 and >>> Christine's. That's how it started, and removing the battery was my >>> temporary fix as well. If it is that, it may progressively get worse. CRIS >>> said they could fix it, but due to a parts shortage, they ended up sending >>> me a new camera instead. >>> >>> Paul >>> On Jan 28, 2013, at 2:40 PM, Jack Davis <[email protected]> wrote: >>> >>>> For the second time my K5 locked up during a shooting session. Seems to >>>> happen when I'm doing continuous focus checking. >>>> I seem to be compelled to continually verify focus while waiting for the >>>> hawk or..?. to fly. >>>> Seem to recall something about "heat" caused by this habit possibly being >>>> the cause.(?) >>>> Has anyone asked a tech about this? C.R.I.S maybe? >>>> I release the battery door and catch, the contacts are broken and upon >>>> reconnection, the problem is fixed..for the moment. >>>> Not a difficult fix, but it takes a moment I don't always have. >>>> >>>> Thanks! >>>> >>>> Jack >>>> >>>> -- >>>> PDML Pentax-Discuss Mail List >>>> [email protected] >>>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>>> follow the directions. >>> >>> >>> -- >>> PDML Pentax-Discuss Mail List >>> [email protected] >>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>> follow the directions. >>> >>> >>> -- >>> PDML Pentax-Discuss Mail List >>> [email protected] >>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>> follow the directions. >> >> >> -- >> PDML Pentax-Discuss Mail List >> [email protected] >> http://pdml.net/mailman/listinfo/pdml_pdml.net >> to UNSUBSCRIBE from the PDML, please visit the link directly above and >> follow the directions. > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
