In a current survey of American buyers Macs get the highest rating for
reliability and quality of service of all the makers of computers in the
U.S. Admittedly, the Macs in question are unlikely to be two processor
versions .I hate to sound like the Francophobe I am, but could your problems
relate more to the quality of the French Mac agency rather than the quality
of the machine itself or the policies of Apple?

Brian Seed


From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of bowater
Sent: Wednesday, May 12, 2004 8:34 AM
Subject: [PRODIG] Do Apple care?
We have  used Macs for the last 12 years and apart from an annoying debacle
over a clone we have never had reason to complain.

In January 2004 we bought a G5 1.8 dual processor.  In March, after two
months of moderate use, it comprehensively crashed.  We took it back to the
local agent where we had purchased it and they replaced the motherboard and
took ten days to do it, depriving us also of the use of our new scanner and
our only DVD writer.   We were glad that we no longer shoot assignments.

We were appalled  by the time it took and the relatively unhelpful attitude
of Apple and their agents.....snip


Peter & Georgina Bowater



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