> It's an old saying that monopolies don't have to apologise to their > customers. However, when competition does exist, it is a bad move to > alienate your customers, and when competition doesn't exist (or is weak), > bad attitudes can result in customers taking their complaints to a > regulatory agency. And some times, in some places, these agencies kick a***
And some times, in some places, these agencies kiss a**. I am referring to U.S. Dept. of Justice vs. Microsoft, of course. And some times, in some places, the agencies kick a**, but the enforcee has their a** covered with titanium/kevlar armor with case-hardened steel spikes. I am referring to the U.S. vs. Exxon Valdez case where the big punitive fine was overtuned on appeal. How much taxpayer money did the U.S. gov't waste letting that one get overturned? What's this got to do with Protel? We should not rely solely on law or threat of law enforcement to get what is fair. As time goes on, governments everywhere are becoming more and more hijacked by big business special interests. We users need to do what we can to protect ourselves from unfair practices, because government action is always slow, expensive, and unreliable. That means demanding that software work properly, services packs remain available, and seriously considering alternatives where they exist. Supporting each other when the software vendor ceases support. And making sure the software vendor knows what we think! Best regards, Ivan Baggett Bagotronix Inc. website: www.bagotronix.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/[email protected] * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
