just my two cents - any filtering system will result in accidentally blocked
messages, its
the responsibility of the sysadmin to regularly review the blocked the
folder

I can't tell from the thread if Razor is being in combination with other
methods
(we use SpamAssassin with Razor and several RBLs) or directly used to make
 block/unblock decisions.

Anyway, SpamAssassin assigns a score and currently I set the block score at
8
and regularly review folder of 8-10.   7 didn't work because of many Asian
ISPs
are on blacklists, affecting customers there.

Instead of wasting time complaining about Razor or any other filtering
system, the
easiest thing is to use whitelists and regular reviews.

 EBay and PayPal email often trigger filters because they use words commonly
found
in spam such as "congratulations, you won", links, payment requests and
methods, etc.
If an user considers EFF or other emails important, they will certainly
notice and inform
the sysadmin.   Likewise a responsible sysadmin should regularly review
blocked folders

Razor and SpamAssasin can be more effective if we all cooperate and
collaborate!
It is much much better than self-maintained filters which require so much
effort and can
never be as accurate as those collaborative products.

Absolutely - incorrect reporting is a killer.    Has anyone found the
person(s) who ;
reported EFF as spam?  Maybe its an opponent (or troublemaker).    Does
someone
actually review trusts of the razor users?  Perhaps a minimum trust level
could be
specified with the Razor-check command to allow more flexilibity by
sysadmins?

thanks,
--Ed












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