Hi Irena-

On Wednesday, March 7, 2001 11:59 AM, Irena Solomon <[EMAIL PROTECTED]> wrote:
>Hi Jim,
>
>Thanks for the feedback! I just wanted to clarify a few points though, as
>you seem to be running into limitations that should not exist.
>
>> for some reason the support for the HP DLT drive was dropped
>in that version.
>
>Drive support is never removed when we release a software update. Any device
>supported in 5.11 is also supported in 5.15. If 5.15 is having trouble
>seeing your drive for some reason, there's something going on that is
>preventing Retrospect from loading the correct driver.

Well, that something started with version 5.15, I'll be darned if I know what it is.

>> A Mac backup server will not back up a NT4 server which has MSSQL 7 installed,
>there is some sort of conflict.
>
>Having MSSQL 7 installed on a machine won't, on it's own, prevent a backup
>of that computer to a Mac. The only limit you'll run into is that Retrospect
>is unable to back up open databases, but this isn't a function of backing up
>to a Mac server. This is because database files have a "lock range," which
>locks in all or part of a database so that it cannot be accessed by any
>other application when it is being accessed by the database
>software.

The backups I am attempting to do are dump files, nothing active. I have 2 identical 
machines, one running Oracle and the other running MSSQL and the remote backup fails 
everytime on the MSSQL. So I bought the Windows version of Retro to do the MSSQL 
machines and it has no problem backing up these files to a local DLT drive (assuming 
I'm using 5.11 that is).

>> One more annoying thing about Retro Windows is that you cannot browse to your
>target files
>
>In what situation? There are very few situations that would require you to
>know a path name to access a volume.

When you are setting up a script and you need to point to a particular subdirectory 
you have to manually type in the path. A browse button next to the path box would be 
useful, especially if that particular subdirectory is buried.

>> And retro cannot not run as a service
>
>Retrospect uses the Retrospect Launcher Service to automatically launch when
>the program is not open. You needn't even be logged in to Windows for the
>program to automatically launch! For more on this, see page 154 of the 5.0
>User's Guide.
>
>I advise you to contact Tech Support with any questions. We can help you get
>your drive showing up in 5.15 or configure any aspect of Retrospect to take
>advantage of it's features.

This issue was reported to Dantz tech support who said they'd get back with me, but I 
have not heard from them. Like I said, back-grading to 5.11 fixed the problem so I'm 
not upset. I was thinking that perhaps this latest driver update you all just put out 
might fix the problem but I don't have the time right now to experiment with it.

>Irena Solomon
>Dantz Technical Support
>925.253.3050
>++++++++
>Try our new Searchable Knowledgebase at:
>http://partners.dantz.com:591/faq/
>
>
>> From: Jim Cobb <[EMAIL PROTECTED]>
>> Subject: Re: ARCserve vs Retrospect Server Backup
>> 
>> I am using Retro Windows to backup a HP LH4 NT4 server with no problems. I
>> cannot upgrade to the latest version (5.15) as for some reason the support for
>> the HP DLT drive was dropped in that version. But 5.11 seems to be running
>> with no problems so it's no big deal. A big dissapointment is the lack backup
>> to FTP server which is so cool on the Mac version.
>> 
>> Another issue is with the Retro windows client. A Mac backup server will not
>> back up a NT4 server which has MSSQL 7 installed, there is some sort of
>> conflict. It will work fine with Oracle, however. The Retro Win app will run
>> fine with MSSQL 7 however. This is too bad as the best thing I can think of is
>> to use a Mac to backup your Win servers (boy does that annoy the Bill Gates
>> zombies).
>> 
>> One more annoying thing about Retro Windows is that you cannot browse to your
>> target files, you must know the path/name of your target directory. And retro
>> cannot not run as a service so somebody putzing around with the server could
>> quit out of retro and your backup won't take place. I think this was more or
>> less rectified in version 5.15, but I'm not sure.
>> 
>> Currently I have no data on server 2000 to give you.
>> 
>> As you know Arcserve is a confusing PITA nightmare of a program and I will
>> take Retrospect, warts and all, over that software any day of the week.
>> 
>> -- 
>> 
>> James Cobb
>> Network Manager
>> LifeNet
>> 5809 Ward Court
>> Virginia Beach, VA
>> 1-800-TISSUE-1
>> 
>> On Wednesday, March 7, 2001 8:52 AM, [EMAIL PROTECTED] wrote:
>>> 
>>> I've been using ARCserve for many years to backup my NT 4.0 Server and
>>> NT Workstations and long time ago to backup a Novell server.  For the
>>> Mac side of things though I've always preferred and used Retrospect.  I
>>> prefer Retrospect because it's much easier to install, use and maintain
>>> than ARCserve.  Both products have been very reliable though I'd have to
>>> say that Retrospect has proved to be a little more reliable
>>> than ARCserve.
>>> 
>>> Now I'm finding myself needing to upgrade ARCserve to the new ARCserve
>>> 2000.  However, I'd really rather drop ARCserve and switch to Retrospect
>>> Server Backup to perform the NT 4.0 Server (and eventually Windows 200
>>> Server) and NT Workstation backups.  Comparing the the two product's
>>> features and supported drives looks to be essentially the same.
>>> 
>>> Anyone out there with experience using Retrospect Server Backup on a
>>> Windows NT 4.0 Server?  I'd love to get some feedback about it.
>>> 
>>> Thanks!!
>>> 
>>> -- 
>>> Tom Roth    [EMAIL PROTECTED]    tel 336.716.4493
>
>
>
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