Actually ... Wouldn't this just be the Alert Tool?
All you have to do is to push to the Alert Events form the message for
each user. Each user can set up the Alert Tool to pop up or display a
flashing cursor or play a sound.
Fred
From: Action Request System discussion list(ARSList)
I would suspect that the malloc/free errors have more to do with mixing debug
and release builds of libraries than in the version of the C library. I’ve
never seen issues with libraries built with different version of the C
compiler, but I have seen exactly these kinds of issues if I use a libr
I'll second your motion, Ben. For the ARS API programming, I've used msys with
the gcc compiler on Windows, and the resulting executables worked just fine.
Visual Studio is OK, and even more tolerable for me now that I bought a vi
emulator for the code editor. However, I can't help but think
I did this on Incident Management by using Companies. Modified some of the
workflow that pushes certain values to the NTE forms, then created different
sets of SYS:Notification Messages entries with the various Companies in the
Company field.
On Thu, Mar 19, 2009 at 1:49 PM, Balakumar, Viswanatha
We pass this data to a downstream system that needs it in this format.
Thanks again for all the suggestions.
Regards,
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM
That is exactly what I wanted to know, Peter! Thanks, that is great.
Of course probably they won't want to do this, but then again, it won't be for
lack of telling them the right thing to do!
Cheers,
Louise
--- On Fri, 3/20/09, P Romain ARSlist
wrote:
From: P Romain ARSlist
Subject: R
That's right, you got to create a relationship
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Louise Van
Hine
Sent: Fri 03/20/09 1:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: IP Devices and CMDB 2.1 Classes
So when the IP addresses are
Just talked to BMC and this is fixed in 7.5, which is good, but not when you
are still on 7.0 (BOO HOO!)
Lisa
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Wednesday, March 18, 2009 12:40 PM
BMC FD/TD Discovery creates an IP Endpoint class for the IP and a LAN
Endpoint CI for the MAC address and relates these together (dependency where
the MAC is the parent if I remember right). It relates these two CIs to the
computer system using the hosted access point class.
If you want to pull
So when the IP addresses are put into the LanEndpoint, I make a relationship to
the ComputerSystem records? None of this is discovery stuff, it's all going to
be imported data for now.
Thanks everyone for your input! I'll see what the customer wants to do. This
is only a proof of concept s
Joe,
Yes, still there under the Miscellaneous (Download) section.
Regards...Gidd
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Friday, March 20, 2009 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Capture ComputerNa
I had written a small app years ago using ipconfig to do that. Gidd had it on
his website.. I'm not sure if it is still available..
Joe
From: Phil Murnane
To: arslist@ARSLIST.ORG
Sent: Friday, March 20, 2009 11:40:29 AM
Subject: Re: Capture ComputerName and U
Another method is to use a free utility named WksInfo I created a while
back. It returns this and other information such as path to Office
applications with just one $PROCESS$ call. After you retrieve the
information ALs would then parse each setting you need. It's open source so
you can modify
Workflow Order QuestionBrian,
When you have the PR open and doing some modifications on the related line
items the push action actually updates the PR directly into the database. You
need to refresh the content of the PO's field prior to creating HD ticket, for
example, have a set firld from th
Go back to your profile online and confirm that the NOMAIL option at the
bottom of your settings is not checked.
James Van Sickle
Remedy Developer
Office: 972-409-4902
Mobile: 214-263-9340
From: Action Request System discussion list(ARSList)
[mailto:arsl...
Agreed. My personal bug bear is the fact Form Alias settings for some joins
reflect other form names. Try opening some of the SIT:Site Alias stuff :(
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Carey Matthew Black
Sent:
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__ Information from ESET NOD32 Antivirus, version of virus signature
database 3951 (20090320) _
For some reason, I stopped getting messages from arslist. I reset
password just now and changed some settings (like from digest to Regular
just to see if that would help).
I did receive messages from lists...@listserv.rbugs.com when I was making
changes to password and settings, so I don't th
Folks:
You can use "ipconfig | find "IP Address", which returns something like:
IP Address. . . . . . . . . . . . : ###.###.42.1
IP Address. . . . . . . . . . . . : ###.###.133.1
IP Address. . . . . . . . . . . . : ###.###.145.46
IP Address. . . . . . . . . . . . :
Brian:
If I understand your model correctly, it's something like this:
hd_ticket--1:1-->purchase_request--1:n-->line_ltem--1:n-->po_number
(note this is intended to be a data relationship diagram, not a chronological
diagram)
As a developer, rather than focusing on making sure the hd_ticket get
Hi Drew,
I just tried and it also looks OK. Here are the results below. In my AL
when I create the HD tkt I set the description field (ID 24007) to:
($Request ID$ + " Placed. The PO #(s) for this order are ") + $PO
Number$ Why is it that I do not see that info anywhere in the SQL log?
I am
Try this:
$PROCESS$ cmd /c "set USERNAME"
$PROCESS$ cmd /c "set COMPUTERNAME"
Other stuff:
$PROCESS$ cmd /c "set USERPROFILE"
$PROCESS$ cmd /c "set windir"
$PROCESS$ cmd /c "set OS"
$PROCESS$ cmd /c "set USERDOMAIN"
$PROCESS$ cmd /c "set LOGONSERVER"
If anyone knows an easy way to capture the I
You can also use the LAN EndPoint class.
I actually prefer the LAN Endpoint class instead of the IP EndPoint class for
this situation, since the LAN EndPoint has the MAC Address; you can use the
Group Address field for the subnet mask; another useful field is the Alias
Addresses, in which you ca
Rick here is what I am doing. I have a purchase request form which has a
table linked to a subform. The subform contains the items purchased on
the purchase request. Our purchasing department goes in and adds the JD
Edwards PO number to each line item at the time of purchase. Some
purchase requests
Matt,
Yes. However, when do you think the new owner needs to take full
ownership of the current state?
BMC decided to take two products and "merge" them. Then _they_ (not
the previous author) released it to customers.
IMO: When you sell it, you are responsible for it no matter the
original sourc
Workflow Order QuestionBrian, could you use a SQL log to confirm the
information in the Workflow log?
Drew
From: "Sokol, Brian"
Date: Fri, 20 Mar 2009 09:13:02 -0400
To:
Subject: Re: Workflow Order Question
Hi Kevin,
No I can not use that. I need this at the time the tkt is created so
Does anyone have a spell check, OLE or API that works with Office 2007? The
one I use works up to 2003, haven't found what I need to change/fix to make it
work.
ARS 7.1
Windows
SQL Server
Thanks,
Mark
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It does show the effects of "distributed development", but once you figure it
out, it really is a much better architecture (or design) than previous
versions.
--Original Message--
From: ccrashh
Sender: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
ReplyTo: arslis
I remember using that awhile ago in 6 for something like that and it
worked for me. I have also used after submit in a AL to display that ID
in a dialog for a custom form I created.
Kevin Begosh, RSP
Tech Ops
Enterprise Business Services
301-791-3540 Phone
410-422-3623 Cell
kevin.beg...@l
Ah...that might explain some of the different naming conventions I
have seen across modules. Man, this is going to be a pain...
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Actually, people use LastId for that exact purpose all the time.
Rick
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: "Sokol, Brian"
Date: Fri, 20 Mar 2009 09:13:02
To:
Subject: Re: Workflow Order Question
Hi Kevin,
No I can not use that. I need
Think global field, active link on interval...
From:
Joseph Kasell
To:
arslist@ARSLIST.ORG
Date:
03/20/2009 07:38 AM
Subject:
Popup Broadcast Messages
Sent by:
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Good morning everybody!
We're running ITSM 6 on an ARS 7.0.01 server.
I having
Not BMC's fault, ITSM is based on ITSP which was produced by a VAR (name
withheld to protect the guilty).
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of ccrashh
Sent: 20 March 2009 12:53
To: arslist@ARSLIST.ORG
Subject: ITS
Hi Kevin,
No I can not use that. I need this at the time the tkt is created so
that it is part of the email that is sent out at tkt creation.
My original question is about workflow timing and the log file. Do the
events occur in the same order as they appear in the log? The logs show
the PO nu
Dear List,
Hope all is well, Need a Top Secret-SCI Developer for a permanent
position in the VA area. 10% International Travel. Up to 98K Salaries.
Government Contract.
Job: Responsible for the installation, training, configuration,
deployment, administration, and support of all BMC REMED
I had to do something similar long-long-ago. The requirement was to
validate that the address was a valid class A B or C, and did not fall
into the private address (10. 172.16 192.168) range. Perl was my savior.
I'm also curious. :-)
From:
William Rentfrow
To:
arslist@ARSLIST.ORG
Date:
0
BMC has to be kidding with their ITSM suite's naming convention...for
instance:
On the HPD:HelpDesk form, the Customer Search button (inexplicably
called Contact Search even though it is under the Customer Information
section) has several Active Links associated to it (31 or so). If you
were to g
Serouche,
Yes! We've done this- all you have to do is select the option "Return/Table
Dbl-Clk" and select the field that your users must be in when they press
"Return/Enter".
The only condition is that the field can only be 1 row tall- if it is more
than 1, then the system enters a carriage retur
Good morning everybody!
We're running ITSM 6 on an ARS 7.0.01 server.
I having a brainlock this morning thinking about this issue and am
wondering if this is something which is a lot simpler than what I'm
thinking it should be or if I'm missing the obvious.
Management here would like to have the
Is there Java AREA Sample Code available? I see the Jar in the server
install, but it only contains a class file.
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Ben, gdb then you are a hard core coder in my book. Not for the "learn C
in 24 hours" people J. Just one point about Bens "Learn Java" comment. I
would say think first about if its a client or server app you are building.
In my opinion, java if you are coding server side but C if you are coding
If you're new to c, learn java!
I have a few "taught c classes" entries in my cv. I say I use the VC IDE
and indeed, Windows is my primary development platform, partly because of
the noise and heat and electricity price of firing up my Sun, but certainly
also because of the VCIDE Debugging facil
Hmm on Solaris as well. That's interesting, thanks. I have to deploy within
the next week which will be my first 7.x production code on Solaris, so
thanks for the heads up.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ben Chernys
Sent: 20 March
I know it is possible. I had to work around it. I don't know HOW. malloc
is bound at link time either dynamically or statically. The compiler should
have nothing to say to. PLUS, I got the same behaviour on Sun Solaris.
Different platform (instruction set), different compiler, linker, etc.
C
>From the posters original email I would say they are new to C. So I would
stay away from non ide compilers e.g. gcc etc. Reason being is that most
ide's such as VC or kdevelop will help you highlight the area of code that
may not be correct visually, rather than try and read verbose output from a
It is possible Ben, he is an extract from an email from one of the BMC
engineers I used to speak to while working for BMC. He is the one who
maintains the .net api I believe.
If it is 7.0 are above, then on *Windows* you
should use VS.NET 2003. This is mainly because the
fact that we had buil
Lol, ok that would have been a good guess J
I am happy to contribute, time permitting. What kind of info are you looking
for Axton? Make a top 5 list and let's see what we can pull together
Danny
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf
I use an older VCC compiler. Don't know how it is possible to have these
malloc/free problems as they are also across platforms. I also develop on
Sun Solaris, Intel Linux etc - but they are easy to get around. Am
considering changing the VCC stuff for gcc on Windows as well. Just haven't
gotte
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