Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Susan Shumway 

Hi Steve,

This happened with a link to another page in the same PDF? Which release 
are you using? We overhauled our linking structure for V2R3, so I'm 
especially curious if that's where you notice the quirks.


Regardless, the best way to consume PDF material when offline is with 
the Adobe Indexed PDF collections that were mentioned earlier - all 
available releases are linked from 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary 
. With one of those, you get the entire release library of PDFs in one 
fell swoop. If the inter-PDF links are busted, that's not helped by 
this, but at least all links to other PDFs will successfully open the 
local copies for you to enjoy.


Yours truly,
Sue Shumway



On 12/7/2018 11:53 AM, Steve Thompson wrote:

I have a question on KC producing PDFs.

Has it been fixed to stop putting in hot links in a generated PDF that 
send one back to KC, for something that is the same manual?


Example (made up here): One is reading something about DDNames in the 
JCL Ref and there is a hot link to UNIT=AFF.


So one clicks on that hot link and the default browser fires up and 
attempts to go out to KC


Just one small problem: I'm in an airplane that doesn't have WiFi or I'm 
not willing to pay for WiFi for this leg of a trip.


Ok, why should I click on something to tell KC to NOT generate such a 
link within a manual to another page within that manual?


Yes, I have run into these things.

Regards,
Steve Thompson



On 12/7/18 9:50 AM, Marna WALLE wrote:

Carmen (and others):
As you know, I've been "vocal" about getting KC (at least on the 
internet) to a point where I can better do my job.  We do have some 
RFEs out there which you might want to vote on and which I agree with:


Currently at 19 votes as an Uncommitted Candidate,  "IBM 
KnowledgeCenter is Difficult to Use Especially for Searching within a 
Manual" (deals with a "one book" search and knowing what book you are 
going to):
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=93288 



Currently at 20 votes as a "Submitted"  , "IBM KnowledgeCenter is 
Difficult to Use Especially for Searching within a Manual":
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=90793 



We have had some improvements here, and I do still want a couple more 
- particularly the same-book-search capability.  The RFEs above are 
the ones that I'm watching.


-Marna WALLE
z/OS System Installation and Upgrade
IBM Poughkeepsie

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chale...@us.ibm.com

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Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Steve Thompson 

I have a question on KC producing PDFs.

Has it been fixed to stop putting in hot links in a generated PDF 
that send one back to KC, for something that is the same manual?


Example (made up here): One is reading something about DDNames in 
the JCL Ref and there is a hot link to UNIT=AFF.


So one clicks on that hot link and the default browser fires up 
and attempts to go out to KC


Just one small problem: I'm in an airplane that doesn't have WiFi 
or I'm not willing to pay for WiFi for this leg of a trip.


Ok, why should I click on something to tell KC to NOT generate 
such a link within a manual to another page within that manual?


Yes, I have run into these things.

Regards,
Steve Thompson



On 12/7/18 9:50 AM, Marna WALLE wrote:

Carmen (and others):
As you know, I've been "vocal" about getting KC (at least on the internet) to a 
point where I can better do my job.  We do have some RFEs out there which you might want 
to vote on and which I agree with:

Currently at 19 votes as an Uncommitted Candidate,  "IBM KnowledgeCenter is Difficult to Use 
Especially for Searching within a Manual" (deals with a "one book" search and 
knowing what book you are going to):
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=93288

Currently at 20 votes as a "Submitted"  , "IBM KnowledgeCenter is Difficult to Use 
Especially for Searching within a Manual":
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=90793

We have had some improvements here, and I do still want a couple more - 
particularly the same-book-search capability.  The RFEs above are the ones that 
I'm watching.

-Marna WALLE
z/OS System Installation and Upgrade
IBM Poughkeepsie

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Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Lester, Bob 

Just voted for both!

BobL

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Marna WALLE
Sent: Friday, December 7, 2018 7:50 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant) [ EXTERNAL ]

Carmen (and others):
As you know, I've been "vocal" about getting KC (at least on the internet) to a 
point where I can better do my job.  We do have some RFEs out there which you 
might want to vote on and which I agree with:

Currently at 19 votes as an Uncommitted Candidate,  "IBM KnowledgeCenter is 
Difficult to Use Especially for Searching within a Manual" (deals with a "one 
book" search and knowing what book you are going to):
https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ibm.com_developerworks_rfe_execute-3Fuse-5Fcase-3DviewRfe-26CR-5FID-3D93288=DwIFaQ=huW-Z3760n7oNORvLCN2eBo-Ehm9Q_bNeNJaAMovBjQ=Qowhtqe2n9CP4j5cKgUfmAFB9ziwNIdru4NRZBXkzeA=p2pb3_eelE4NtChXGx2YC1seYzbw5IPE7GDspDmH7qQ=xLmsD5XYHOysNIY-RHcqgAr1e8n4IbYHKcS5Ss6xEK8=

Currently at 20 votes as a "Submitted"  , "IBM KnowledgeCenter is Difficult to 
Use Especially for Searching within a Manual":
https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ibm.com_developerworks_rfe_execute-3Fuse-5Fcase-3DviewRfe-26CR-5FID-3D90793=DwIFaQ=huW-Z3760n7oNORvLCN2eBo-Ehm9Q_bNeNJaAMovBjQ=Qowhtqe2n9CP4j5cKgUfmAFB9ziwNIdru4NRZBXkzeA=p2pb3_eelE4NtChXGx2YC1seYzbw5IPE7GDspDmH7qQ=hXkBaN0bbaXqBu5J7kBjFHBcHTnKvnZChh7EUD_eGRM=

We have had some improvements here, and I do still want a couple more - 
particularly the same-book-search capability.  The RFEs above are the ones that 
I'm watching.

-Marna WALLE
z/OS System Installation and Upgrade
IBM Poughkeepsie

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Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Ward Able, Grant 
I have voted for these.
Will these be for ALL Knowledge Centres, or just the z/OS ones?



In theory, there's no difference between theory and practice. In practice, 
there is.

There is no such thing as the Cloud. It is just somebody else’s computer.

If you don't have time to do it right, when will you have the time to do it 
over? - John Wooden


DTCC Internal (Green)

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Marna WALLE
Sent: 07 December 2018 14:50
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant)

ATTENTION! This email originated outside of DTCC; exercise caution.


Carmen (and others):
As you know, I've been "vocal" about getting KC (at least on the internet) to a 
point where I can better do my job.  We do have some RFEs out there which you 
might want to vote on and which I agree with:

Currently at 19 votes as an Uncommitted Candidate,  "IBM KnowledgeCenter is 
Difficult to Use Especially for Searching within a Manual" (deals with a "one 
book" search and knowing what book you are going to):
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=93288

Currently at 20 votes as a "Submitted"  , "IBM KnowledgeCenter is Difficult to 
Use Especially for Searching within a Manual":
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=90793

We have had some improvements here, and I do still want a couple more - 
particularly the same-book-search capability.  The RFEs above are the ones that 
I'm watching.

-Marna WALLE
z/OS System Installation and Upgrade
IBM Poughkeepsie

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Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Carmen Vitullo 
I have voted for the 2 RFE's - I really did not know or recall these RFEs were 
submitted, thank you 



Carmen Vitullo 

- Original Message -

From: "Marna WALLE"  
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Friday, December 7, 2018 8:50:03 AM 
Subject: Re: Knowledge Centre - (was Re: Rant) 

Carmen (and others): 
As you know, I've been "vocal" about getting KC (at least on the internet) to a 
point where I can better do my job. We do have some RFEs out there which you 
might want to vote on and which I agree with: 

Currently at 19 votes as an Uncommitted Candidate, "IBM KnowledgeCenter is 
Difficult to Use Especially for Searching within a Manual" (deals with a "one 
book" search and knowing what book you are going to): 
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=93288 

Currently at 20 votes as a "Submitted" , "IBM KnowledgeCenter is Difficult to 
Use Especially for Searching within a Manual": 
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=90793 

We have had some improvements here, and I do still want a couple more - 
particularly the same-book-search capability. The RFEs above are the ones that 
I'm watching. 

-Marna WALLE 
z/OS System Installation and Upgrade 
IBM Poughkeepsie 

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Re: Knowledge Centre - (was Re: Rant)

2018-12-07 Thread Marna WALLE 
Carmen (and others):
As you know, I've been "vocal" about getting KC (at least on the internet) to a 
point where I can better do my job.  We do have some RFEs out there which you 
might want to vote on and which I agree with:

Currently at 19 votes as an Uncommitted Candidate,  "IBM KnowledgeCenter is 
Difficult to Use Especially for Searching within a Manual" (deals with a "one 
book" search and knowing what book you are going to):
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=93288

Currently at 20 votes as a "Submitted"  , "IBM KnowledgeCenter is Difficult to 
Use Especially for Searching within a Manual":
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe_ID=90793

We have had some improvements here, and I do still want a couple more - 
particularly the same-book-search capability.  The RFEs above are the ones that 
I'm watching.

-Marna WALLE
z/OS System Installation and Upgrade
IBM Poughkeepsie

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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Paul Gilmartin 
On Thu, 6 Dec 2018 19:52:53 -0600, Dale R. Smith wrote:
>
>So how many millions will IBM spend to recreate in KC the function that has 
>been available in BookManager for many years?
> 
All good things musr pass, with inevitable future shock.  BookManager
had capacity problems; fixing them might have been likewise expensive.

>BookManager was always fantastic for keyword searches, but sucked for 
>printing.  PDFs are great for printing, but suck for searching.  Surely, an 
>alternative between the two could have been done, (not KC!), that would have 
>allowed searching/printing?
>
How about the Documentation.pdx index in the zipped z/OS documentation?

-- gil

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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Dale R. Smith 
On Thu, 6 Dec 2018 07:45:00 -0500, Peter Relson  wrote:

>Another thing we have asked for, and the more voices the better if this is 
>of interest to you too, is to provide an option by which the results are 
>present a la bookmanager -- namely the first level of search result being 
>"here are the books in which I found hits", ordered by the number of hits 
>in each book, presumably accomplished by sorting the search results.
>
>Peter Relson
>z/OS Core Technology Design

So how many millions will IBM spend to recreate in KC the function that has 
been available in BookManager for many years?

BookManager was always fantastic for keyword searches, but sucked for printing. 
 PDFs are great for printing, but suck for searching.  Surely, an alternative 
between the two could have been done, (not KC!), that would have allowed 
searching/printing?

-- 
Dale R. Smith

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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread zMan 
SHARE session in Phoenix:
*Are You Getting the Most Out of the New IBM Support Portal?*


I think the answer to that is probably "Yes, if by 'most' you mean 'as much
as possible, given how execrable it is'".

On Wed, Dec 5, 2018 at 2:43 PM Dana Mitchell  wrote:

> I have another challenge with Knowledge Centre,  I'm using KC4Z and loaded
> the z/OS 2.2 content.   When I do a search for a keyword,  all the search
> results just say 'Found in: z/OS 2.2.0'.   Instead it would be much more
> helpful if it could say what product, manual,  even chapter that each
> search hit was found in.   Is there any way to get it to say that?
>
> Dana
>
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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Carmen Vitullo 
open a PMR like I did and let Susan Shumway know that you did - she's been very 
receptive and helpful in the past 
Carmen 




Susan Shumway 
Chief Iteration Manager, IBM Z Content Design and Development 
Chair, Mid-Hudson Valley Technical Vitality Affiliate 
2455 South Road, Poughkeepsie, NY 12601 
Email/ST: chale...@us.ibm.com 
@susan_ shumway 





Carmen Vitullo 

- Original Message -

From: "Wayne Driscoll"  
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Thursday, December 6, 2018 10:23:06 AM 
Subject: Re: Knowledge Centre - (was Re: Rant) 

Peter Relson, 
Is there an RFE or some other "official" channel for one to voice interest in 
this option? As we all know, IBM-MAIN can contain lots of useful information, 
but isn't an official channel for providing input to IBM. 

Wayne Driscoll 
Rocket Software 
Note - All opinions are strictly my own. 

-Original Message- 
From: IBM Mainframe Discussion List  On Behalf Of Tom 
Marchant 
Sent: Thursday, December 6, 2018 8:09 AM 
To: IBM-MAIN@LISTSERV.UA.EDU 
Subject: Re: Knowledge Centre - (was Re: Rant) 

On Thu, 6 Dec 2018 07:45:00 -0500, Peter Relson wrote: 

>Another thing we have asked for, and the more voices the better if this 
>is of interest to you too, is to provide an option by which the results 
>are present a la bookmanager -- namely the first level of search result 
>being "here are the books in which I found hits", ordered by the number 
>of hits in each book, presumably accomplished by sorting the search results. 

Yes. I want that too. 

-- 
Tom Marchant 

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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Wayne Driscoll 
Peter Relson,
Is there an RFE or some other "official" channel for one to voice interest in 
this option? As we all know, IBM-MAIN can contain lots of useful information, 
but isn't an official channel for providing input to IBM.

Wayne Driscoll
Rocket Software
Note - All opinions are strictly my own.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of Tom 
Marchant
Sent: Thursday, December 6, 2018 8:09 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant)

On Thu, 6 Dec 2018 07:45:00 -0500, Peter Relson wrote:

>Another thing we have asked for, and the more voices the better if this
>is of interest to you too, is to provide an option by which the results
>are present a la bookmanager -- namely the first level of search result
>being "here are the books in which I found hits", ordered by the number
>of hits in each book, presumably accomplished by sorting the search results.

Yes. I want that too.

--
Tom Marchant

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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Tom Marchant 
On Thu, 6 Dec 2018 07:45:00 -0500, Peter Relson wrote:

>Another thing we have asked for, and the more voices the better if this is 
>of interest to you too, is to provide an option by which the results are 
>present a la bookmanager -- namely the first level of search result being 
>"here are the books in which I found hits", ordered by the number of hits 
>in each book, presumably accomplished by sorting the search results.

Yes. I want that too.

-- 
Tom Marchant

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Re: [EXTERNAL] Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Sankaranarayanan, Vignesh 
Piling on to the ranting.. I find it super annoying that everything is a 
sub-section now (at least in v2r2 links).
Example: 
https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.2.0/com.ibm.zos.v2r2.f54sg00/lmdlist.htm

Having at least some amount of info in each page is good (like this) --
https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.f54sg00/lmdlist.htm

There are countless cases where you go to a (v2r2) topic, only to find 
literally one sentence in that page with just a list of links to the sub-topics.

I will have to go back to the PDF bunch with index now.

- Vignesh
Mainframe Infrastructure

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Peter Relson
Sent: 06 December 2018 12:45
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [EXTERNAL] Re: Knowledge Centre - (was Re: Rant)


When I do a search for a keyword,  all the search results just say 'Found
in: z/OS 2.2.0'.  Instead it would be much more helpful if it could say what 
product, manual,  even chapter that each search hit was found in.


You're describing what I think of as the original (now quite old) 
implementation. Is it possible that you're not using the newest? I don't happen 
to download books and then search, I just use KC on the web. When I go to KC on 
the web and search, such as here:
https://www.ibm.com/support/knowledgecenter/SSLTBW_2.3.0/com.ibm.zos.v2r3/en/homepage.html
for z/OS 2.3, a search does show where the hit occurred. I don't think I did 
anything special to make that happen.

For example, searching on "ESTAEX macro" (reformatted a bit by copy/paste), 
each match shows where. This was an item of high importance raised by 
customers, ISV's, and IBM users.

162  results
ESTAE or ESTAEX - Execute form
z/OS MVS
z/OS MVS Programming: Authorized Assembler Services Reference EDT-IXG ESTAE or 
ESTAEX - Execute form A remote control parameter list is used in, and can be 
modified by, the execute form of the ESTAE or ESTAEX macro. The control 
parameter list can be generated by the list form of the ESTAE or ESTAEX macro. 
Any combination of exit addr, PARAM, XCTL, PURGE, ASYNCH, TERM

For z/OS 2.3 (not yet for other z/OS releases, but perhaps coming), you might 
also note the new functionality of "Scope" that lets you search just a specific 
z/OS element or a specific book (those are the available levels of 
granularity). We hope for even more improvement in this area, but this is a 
good step. A subsequent step that we have asked for, and we hope is on the list 
to be implemented, is to let you ask "and now that I have selected a match in a 
particular book, make a subsequent search stay in that book"

Another thing we have asked for, and the more voices the better if this is of 
interest to you too, is to provide an option by which the results are present a 
la bookmanager -- namely the first level of search result being "here are the 
books in which I found hits", ordered by the number of hits in each book, 
presumably accomplished by sorting the search results.

Peter Relson
z/OS Core Technology Design


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Re: Knowledge Centre - (was Re: Rant)

2018-12-06 Thread Peter Relson 

When I do a search for a keyword,  all the search results just say 'Found 
in: z/OS 2.2.0'.  Instead it would be much more helpful if it could say 
what product, manual,  even chapter that each search hit was found in.  


You're describing what I think of as the original (now quite old) 
implementation. Is it possible that you're not using the newest? I don't 
happen to download books and then search, I just use KC on the web. When I 
go to KC on the web and search, such as here:
https://www.ibm.com/support/knowledgecenter/SSLTBW_2.3.0/com.ibm.zos.v2r3/en/homepage.html
for z/OS 2.3, a search does show where the hit occurred. I don't think I 
did anything special to make that happen.

For example, searching on "ESTAEX macro" (reformatted a bit by 
copy/paste), each match shows where. This was an item of high importance 
raised by customers, ISV's, and IBM users.

162  results 
ESTAE or ESTAEX - Execute form
z/OS MVS
z/OS MVS Programming: Authorized Assembler Services Reference EDT-IXG
ESTAE or ESTAEX - Execute form A remote control parameter list is used in, 
and can be modified by, the execute form of the ESTAE or ESTAEX macro. The 
control parameter list can be generated by the list form of the ESTAE or 
ESTAEX macro. Any combination of exit addr, PARAM, XCTL, PURGE, ASYNCH, 
TERM

For z/OS 2.3 (not yet for other z/OS releases, but perhaps coming), you 
might also note the new functionality of "Scope" that lets you search just 
a specific z/OS element or a specific book (those are the available levels 
of granularity). We hope for even more improvement in this area, but this 
is a good step. A subsequent step that we have asked for, and we hope is 
on the list to be implemented, is to let you ask "and now that I have 
selected a match in a particular book, make a subsequent search stay in 
that book"

Another thing we have asked for, and the more voices the better if this is 
of interest to you too, is to provide an option by which the results are 
present a la bookmanager -- namely the first level of search result being 
"here are the books in which I found hits", ordered by the number of hits 
in each book, presumably accomplished by sorting the search results.

Peter Relson
z/OS Core Technology Design


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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Paul Gilmartin 
On Wed, 5 Dec 2018 21:50:27 +, Edward Finnell wrote:

>Don't know what AOL does sometimes.
>
That's what I use, but IMAP, not webmail.

>The IBM url 
>is:https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc
>
Thanks.

>The tinyurl is:
> https://tinyurl.com/ycxffjr3 
>
... but I can't add parameters to that in a script.

My 5-year old script works (not thoroughly tested) with a 1-line change:
#! /bin/sh -x

zOSver="release=ZOS%2F${REL-V1R13}"  # Hammer and file to fit.

# Obsolete:
URL="http://publibz.boulder.ibm.com/cgi-bin/os390/lookat?msgid=$1&$zOSver;

# 2018-12-05
URL="https://www.ibm.com/support/knowledgecenter/search/$1%20inurl%3Assltbw_2.3.0%2Bintitle%3A$1;
Sys=`uname -sv`
case "$Sys" in
  *Darwin*) "${lookapp=open}"   "$URL";;
  *CYGWIN*) "${lookapp=cygstart}"   "$URL";;
   *Linux*Ubuntu*)
"${lookapp=xdg-open}"   "$URL";;
   *Linux*) "${lookapp=gnome-open}" "$URL";;
   *SunOS*) "${lookapp=gnome-open}" "$URL";;
   *OS/390*) http_proxy="${WWW_PROXY=http://www-proxy.us.oracle.com:80/}; 
"${lookapp=lynx}" -dump "$URL";;
esac

Thanks again,
gil


>In a message dated 12/5/2018 3:14:47 PM Central Standard Time, 
>000433f07816-dmarc-requ...@listserv.ua.edu writes:
>>https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc?OpenDocumentIn
>> a message dated 12/5/2018 2:39:05 PM Central Standard Time, 
>>000433f07816-dmarc-
>
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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Edward Finnell 
Don't know what AOL does sometimes.
The IBM url 
is:https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc
The tinyurl is:
 https://tinyurl.com/ycxffjr3
In a message dated 12/5/2018 3:14:47 PM Central Standard Time, 
000433f07816-dmarc-requ...@listserv.ua.edu writes:
>https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc?OpenDocumentIn
> a message dated 12/5/2018 2:39:05 PM Central Standard Time, 
>000433f07816-dmarc-

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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Paul Gilmartin 
On Wed, 5 Dec 2018 20:42:14 +, Edward Finnell wrote:
>
>https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc?OpenDocumentIn
> a message dated 12/5/2018 2:39:05 PM Central Standard Time, 
>000433f07816-dmarc-requ...@listserv.ua.edu writes:
>(Is there any confirmation of the rumored Second Coming of LOOKAT?)
>
That gives me:
Error
HTTP Web Server: Unknown Command Exception 

Oops.  You gave me a bad URL.  I can fix it.

Can it be scripted?  I used to have one that worked:
lookat 

>(Is there any confirmation of the rumored Second Coming of LOOKAT?)

Thanks,
gil

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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Edward Finnell 
Have you tried Google?


https://www-01.ibm.com/servers/resourcelink/svc00100.nsf/pages/lookatkc?OpenDocumentIn
 a message dated 12/5/2018 2:39:05 PM Central Standard Time, 
000433f07816-dmarc-requ...@listserv.ua.edu writes:
(Is there any confirmation of the rumored Second Coming of LOOKAT?)

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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Paul Gilmartin 
On Wed, 5 Dec 2018 13:43:03 -0600, Dana Mitchell wrote:

>I have another challenge with Knowledge Centre,  I'm using KC4Z and loaded the 
>z/OS 2.2 content.   When I do a search for a keyword,  all the search results 
>just say 'Found in: z/OS 2.2.0'.   Instead it would be much more helpful if it 
>could say what product, manual,  even chapter that each search hit was found 
>in.   Is there any way to get it to say that?
> 
I get the most satisfactory result with Google:
Keyword1 Keyword2 ... site:ibm.com

This usually displays a manual page with a pulldown where I can select release
and a path map where I can select paragraph, section, or ToC.

Usually.

And it's not "4Z".

(Is there any confirmation of the rumored Second Coming of LOOKAT?)

-- gil

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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Carmen Vitullo 
LOL! so you want KC's search engine to work like Bookmanager ! 
yeah, I really do not 'like' the online or the local KC search results myself, 
even if I get a like to the search results I select the book (doc) I expect to 
find what I want and it just brings me to the book, not the section I searched 
for. I'm right there with ya on the love / hate I have for KC. 


Carmen Vitullo 

- Original Message -

From: "Dana Mitchell"  
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Wednesday, December 5, 2018 1:43:03 PM 
Subject: Re: Knowledge Centre - (was Re: Rant) 

I have another challenge with Knowledge Centre, I'm using KC4Z and loaded the 
z/OS 2.2 content. When I do a search for a keyword, all the search results just 
say 'Found in: z/OS 2.2.0'. Instead it would be much more helpful if it could 
say what product, manual, even chapter that each search hit was found in. Is 
there any way to get it to say that? 

Dana 

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Re: Knowledge Centre - (was Re: Rant)

2018-12-05 Thread Dana Mitchell 
I have another challenge with Knowledge Centre,  I'm using KC4Z and loaded the 
z/OS 2.2 content.   When I do a search for a keyword,  all the search results 
just say 'Found in: z/OS 2.2.0'.   Instead it would be much more helpful if it 
could say what product, manual,  even chapter that each search hit was found 
in.   Is there any way to get it to say that?

Dana

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Re: Knowledge Centre - (was Re: Rant)

2018-05-15 Thread Susan Shumway 

Hi Steve,

Please provide an example (URL to the PDF, then page number and link 
text) of a bad cross-book link for me to use to check into the problem - 
thanks!


-Sue Shumway

A few questions:
What release of the product documentation? I ask because we

On 05/09/18 1:34 PM, Steve Thompson wrote:

On 05/08/2018 10:57 AM, Susan Shumway wrote:

Hi Elardus,

Wow, you're even more expensive than my babysitter! Never mind. ;-)

I completely agree that it would be nice if all products that run on 
z/OS could provide content in the same downloadable format and that 
it's all easy to find. In the meantime, I like your idea of a 
""big-mother-of-all" URL" and will run it by our strategist. (Of 
course, we have 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary 
for z/OS, but that doesn't include the other products.) Consider 
opening a requirement for it - that will help with participation from 
the other products.


-Sue Shumway


I have another problem, and I haven't read all the "rants" here, but 
thought I'd list the issue I've just run into while working on a 
migration issue.


KC is a fact of life. I can complain about it all I want but IBM 
management isn't listing, they are going to do what they want.


What I would like to see is when I down load PDFs out of KC, that those 
PDFs do not ASS-U-ME that I have an internet connection.


So when I click on a link in the PDF that is to another page in that 
same PDF, it should not cause a browser to pop-up trying to get to a KC 
web page.


Why? Well, think about someone who is working while traveling. I may be 
on a train that does not have WiFi, or I might be on a plane with the 
same issues -- Or I'm not willing to pay US$5 (or EU 4,30) for an hour 
of WiFi that is rather slow when you think about it (how many of us are 
road warriors... bandwidth and QOS...).


But when I'm traveling and not able to do programming, I work on 
documentation... And that means I reference PDFs from various vendors. I 
like the ones that their links to areas within their manuals work.


Regards,
Steve Thompson

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--
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z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: Knowledge Centre - (was Re: Rant)

2018-05-10 Thread van der Grijn, Bart (B) 
Hi Sue, thanks for the follow up. I sent you a direct email so I could include 
screen prints of what I'm getting. 

Thanks,
Bart

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Thursday, May 10, 2018 8:51 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant)

Hi Bart,

I followed your example on Firefox and wasn't able to recreate a reset 
nav. First, I opened the nav and clicked the pushpin icon at the top 
right corner to pin it open. I then clicked through the nav to the "MVS 
system commands reference" topic and then clicked the "MODIFY command" 
link near the bottom to bring me to that topic. The nav on the left 
refreshed and did look like it reset - it didn't scroll properly to show 
the "MODIFY command" topic in the branching. However, after I scrolled a 
bit to find it, I saw that it was indeed highlighted as the active topic 
and expanded.

The IBM KC product development team has been working to improve the nav, 
so I'll pass your comment along to them as an example of the current 
user concerns. Thanks!

-Sue Shumway

On 05/09/18 8:00 AM, van der Grijn, Bart , B wrote:
> So while we're on a rant/wishlist for kc4z, can I ask that the random 
> behaviour of the left panel gets addressed?
> 
> Example:
> Let's say I want to look in to MVS commands. I navigate the TOC panel on the 
> left to select z/OS 2.3, then z/OS MVS, then z/OS MVS System Commands, and 
> then MVS System Command Reference (yes, I know I can just search instead, but 
> this is just an example). On the right contents panel I then click a link to 
> take me to the MODIFY command. At that time my left panel resets and I lost 
> the navigation I did to get to the section of the manual I want to be at. In 
> my mind the left panel should either stay where it is or follow where the 
> link takes me.
> 
> Bart
> 
> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On 
> Behalf Of Carmen Vitullo
> Sent: Tuesday, May 08, 2018 11:39 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: Knowledge Centre - (was Re: Rant)
> 
> This email originated from outside of the organization.
> 
> 
> Yep, that's exactly what I'm looking for, z/OS Plus IMS, DB2, I know I have 
> CICS, and CICS/FA loaded, but I'd like to have Omegamon, CDC 
> (Infosphere).to name a few.
> 
> 
> 
> Carmen Vitullo
> 
> - Original Message -
> 
> From: "Susan Shumway" <chale...@us.ibm.com>
> To: IBM-MAIN@LISTSERV.UA.EDU
> Sent: Tuesday, May 8, 2018 10:31:17 AM
> Subject: Re: Knowledge Centre - (was Re: Rant)
> 
> Hi Mike,
> 
> Good idea, but that index file only serves as a local ToC with links to
> the PDFs that you've downloaded from
> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3Library=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=uGN6RH%2Bf7tcy4QrPGkg502%2B3HgUwRVW40wARNJcckIs%3D=0
> , which pretty much contains only z/OS elements and features. It's very
> useful for what it does for z/OS, but it doesn't help for separate
> products like DB2, IMS, etc.
> 
> -Sue Shumway
> 
> 
> On 05/08/18 11:20 AM, Mike Schwab wrote:
>> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww-304.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3IndexFile=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=VdUXC7%2FEZheo7VUFvo8VBhAtD5qufLeDwvGqaK1%2F9sM%3D=0
>>
>> On Tue, May 8, 2018 at 9:57 AM, Susan Shumway <chale...@us.ibm.com> wrote:
>>> Hi Elardus,
>>>
>>> Wow, you're even more expensive than my babysitter! Never mind. ;-)
>>>
>>> I completely agree that it would be nice if all products that run on z/OS
>>> could provide content in the same downloadable format and that it's all easy
>>> to find. In the meantime, I like your idea of a ""big-mother-of-all" URL"
>>> and will run it by our strategist. (Of course, we have
>>> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzosInternetLibrary=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=YQaU%2F0L7wGPbQHOkI0wYpCHBK3cM5PoaCCNqXuNYolo%3D=0
>>> for z/OS, but that doesn't include the other products.) Consider opening a
>>> requirement for it - that will help with participation from the

Re: Knowledge Centre - (was Re: Rant)

2018-05-10 Thread Susan Shumway 

Hi Bart,

I followed your example on Firefox and wasn't able to recreate a reset 
nav. First, I opened the nav and clicked the pushpin icon at the top 
right corner to pin it open. I then clicked through the nav to the "MVS 
system commands reference" topic and then clicked the "MODIFY command" 
link near the bottom to bring me to that topic. The nav on the left 
refreshed and did look like it reset - it didn't scroll properly to show 
the "MODIFY command" topic in the branching. However, after I scrolled a 
bit to find it, I saw that it was indeed highlighted as the active topic 
and expanded.


The IBM KC product development team has been working to improve the nav, 
so I'll pass your comment along to them as an example of the current 
user concerns. Thanks!


-Sue Shumway

On 05/09/18 8:00 AM, van der Grijn, Bart , B wrote:

So while we're on a rant/wishlist for kc4z, can I ask that the random behaviour 
of the left panel gets addressed?

Example:
Let's say I want to look in to MVS commands. I navigate the TOC panel on the 
left to select z/OS 2.3, then z/OS MVS, then z/OS MVS System Commands, and then 
MVS System Command Reference (yes, I know I can just search instead, but this 
is just an example). On the right contents panel I then click a link to take me 
to the MODIFY command. At that time my left panel resets and I lost the 
navigation I did to get to the section of the manual I want to be at. In my 
mind the left panel should either stay where it is or follow where the link 
takes me.

Bart

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Carmen Vitullo
Sent: Tuesday, May 08, 2018 11:39 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant)

This email originated from outside of the organization.


Yep, that's exactly what I'm looking for, z/OS Plus IMS, DB2, I know I have 
CICS, and CICS/FA loaded, but I'd like to have Omegamon, CDC 
(Infosphere).to name a few.



Carmen Vitullo

- Original Message -

From: "Susan Shumway" <chale...@us.ibm.com>
To: IBM-MAIN@LISTSERV.UA.EDU
Sent: Tuesday, May 8, 2018 10:31:17 AM
Subject: Re: Knowledge Centre - (was Re: Rant)

Hi Mike,

Good idea, but that index file only serves as a local ToC with links to
the PDFs that you've downloaded from
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3Library=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=uGN6RH%2Bf7tcy4QrPGkg502%2B3HgUwRVW40wARNJcckIs%3D=0
, which pretty much contains only z/OS elements and features. It's very
useful for what it does for z/OS, but it doesn't help for separate
products like DB2, IMS, etc.

-Sue Shumway


On 05/08/18 11:20 AM, Mike Schwab wrote:

https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww-304.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3IndexFile=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=VdUXC7%2FEZheo7VUFvo8VBhAtD5qufLeDwvGqaK1%2F9sM%3D=0

On Tue, May 8, 2018 at 9:57 AM, Susan Shumway <chale...@us.ibm.com> wrote:

Hi Elardus,

Wow, you're even more expensive than my babysitter! Never mind. ;-)

I completely agree that it would be nice if all products that run on z/OS
could provide content in the same downloadable format and that it's all easy
to find. In the meantime, I like your idea of a ""big-mother-of-all" URL"
and will run it by our strategist. (Of course, we have
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzosInternetLibrary=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=YQaU%2F0L7wGPbQHOkI0wYpCHBK3cM5PoaCCNqXuNYolo%3D=0
for z/OS, but that doesn't include the other products.) Consider opening a
requirement for it - that will help with participation from the other
products.

-Sue Shumway

On 05/07/18 4:22 AM, Elardus Engelbrecht wrote:


Susan Shumway wrote:


You're hired, Elardus! ;-)



Thanks for your nice compliment, I am humbled by your comments. Ok, but I
am way too expensive - starting at $1 million per second, can you afford
that? ;-D

Ok, seriously.


My own broken record statement is that we're constantly trying to improve
how the Knowledge Center handles the extensive z/OS library of content. We
always appreciate input, though.



What about Carmen Vitullo comments? He said:


That sounds great Susan, and I have the KC server running on an LPAR
here, (2.2) and using Softcopy Librarian V5 to load the contents, so where
are all the 'other' books I'd like to load, DB2, MQ, IMS...to name a few?
those KC books do not appear in

Re: Knowledge Centre - (was Re: Rant)

2018-05-09 Thread Steve Thompson 

On 05/08/2018 10:57 AM, Susan Shumway wrote:

Hi Elardus,

Wow, you're even more expensive than my babysitter! Never mind. ;-)

I completely agree that it would be nice if all products that run 
on z/OS could provide content in the same downloadable format and 
that it's all easy to find. In the meantime, I like your idea of 
a ""big-mother-of-all" URL" and will run it by our strategist. 
(Of course, we have 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary 
for z/OS, but that doesn't include the other products.) Consider 
opening a requirement for it - that will help with participation 
from the other products.


-Sue Shumway


I have another problem, and I haven't read all the "rants" here, 
but thought I'd list the issue I've just run into while working 
on a migration issue.


KC is a fact of life. I can complain about it all I want but IBM 
management isn't listing, they are going to do what they want.


What I would like to see is when I down load PDFs out of KC, that 
those PDFs do not ASS-U-ME that I have an internet connection.


So when I click on a link in the PDF that is to another page in 
that same PDF, it should not cause a browser to pop-up trying to 
get to a KC web page.


Why? Well, think about someone who is working while traveling. I 
may be on a train that does not have WiFi, or I might be on a 
plane with the same issues -- Or I'm not willing to pay US$5 (or 
EU 4,30) for an hour of WiFi that is rather slow when you think 
about it (how many of us are road warriors... bandwidth and QOS...).


But when I'm traveling and not able to do programming, I work on 
documentation... And that means I reference PDFs from various 
vendors. I like the ones that their links to areas within their 
manuals work.


Regards,
Steve Thompson

--
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send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: Knowledge Centre - (was Re: Rant)

2018-05-09 Thread van der Grijn, Bart (B) 
So while we're on a rant/wishlist for kc4z, can I ask that the random behaviour 
of the left panel gets addressed? 

Example: 
Let's say I want to look in to MVS commands. I navigate the TOC panel on the 
left to select z/OS 2.3, then z/OS MVS, then z/OS MVS System Commands, and then 
MVS System Command Reference (yes, I know I can just search instead, but this 
is just an example). On the right contents panel I then click a link to take me 
to the MODIFY command. At that time my left panel resets and I lost the 
navigation I did to get to the section of the manual I want to be at. In my 
mind the left panel should either stay where it is or follow where the link 
takes me.

Bart

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Carmen Vitullo
Sent: Tuesday, May 08, 2018 11:39 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Centre - (was Re: Rant)

This email originated from outside of the organization.


Yep, that's exactly what I'm looking for, z/OS Plus IMS, DB2, I know I have 
CICS, and CICS/FA loaded, but I'd like to have Omegamon, CDC 
(Infosphere).to name a few.



Carmen Vitullo

- Original Message -

From: "Susan Shumway" <chale...@us.ibm.com>
To: IBM-MAIN@LISTSERV.UA.EDU
Sent: Tuesday, May 8, 2018 10:31:17 AM
Subject: Re: Knowledge Centre - (was Re: Rant)

Hi Mike,

Good idea, but that index file only serves as a local ToC with links to
the PDFs that you've downloaded from
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3Library=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=uGN6RH%2Bf7tcy4QrPGkg502%2B3HgUwRVW40wARNJcckIs%3D=0
, which pretty much contains only z/OS elements and features. It's very
useful for what it does for z/OS, but it doesn't help for separate
products like DB2, IMS, etc.

-Sue Shumway


On 05/08/18 11:20 AM, Mike Schwab wrote:
> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww-304.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzOSV2R3IndexFile=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=VdUXC7%2FEZheo7VUFvo8VBhAtD5qufLeDwvGqaK1%2F9sM%3D=0
>
> On Tue, May 8, 2018 at 9:57 AM, Susan Shumway <chale...@us.ibm.com> wrote:
>> Hi Elardus,
>>
>> Wow, you're even more expensive than my babysitter! Never mind. ;-)
>>
>> I completely agree that it would be nice if all products that run on z/OS
>> could provide content in the same downloadable format and that it's all easy
>> to find. In the meantime, I like your idea of a ""big-mother-of-all" URL"
>> and will run it by our strategist. (Of course, we have
>> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzosInternetLibrary=02%7C01%7Cbvandergrijn%40DOW.COM%7C4d6fc308aa384c86d59208d5b4f9db5b%7Cc3e32f53cb7f4809968d1cc4ccc785fe%7C0%7C0%7C636613907583381095=YQaU%2F0L7wGPbQHOkI0wYpCHBK3cM5PoaCCNqXuNYolo%3D=0
>> for z/OS, but that doesn't include the other products.) Consider opening a
>> requirement for it - that will help with participation from the other
>> products.
>>
>> -Sue Shumway
>>
>> On 05/07/18 4:22 AM, Elardus Engelbrecht wrote:
>>>
>>> Susan Shumway wrote:
>>>
>>>> You're hired, Elardus! ;-)
>>>
>>>
>>> Thanks for your nice compliment, I am humbled by your comments. Ok, but I
>>> am way too expensive - starting at $1 million per second, can you afford
>>> that? ;-D
>>>
>>> Ok, seriously.
>>>
>>>> My own broken record statement is that we're constantly trying to improve
>>>> how the Knowledge Center handles the extensive z/OS library of content. We
>>>> always appreciate input, though.
>>>
>>>
>>> What about Carmen Vitullo comments? He said:
>>>
>>>>> That sounds great Susan, and I have the KC server running on an LPAR
>>>>> here, (2.2) and using Softcopy Librarian V5 to load the contents, so where
>>>>> are all the 'other' books I'd like to load, DB2, MQ, IMS...to name a few?
>>>>> those KC books do not appear in any selection, .Boo or .PDF format for
>>>>> me to download. what am I missing?
>>>
>>>
>>> They are there (on the internet) and these books on the KC were also
>>> discussed some time ago. Just that it can take some serious searching (even
>>> with Google) to locate them...
>>>
>>> But, it would indeed be great if the

Re: Knowledge Centre - (was Re: Rant)

2018-05-08 Thread Carmen Vitullo 
Yep, that's exactly what I'm looking for, z/OS Plus IMS, DB2, I know I have 
CICS, and CICS/FA loaded, but I'd like to have Omegamon, CDC 
(Infosphere).to name a few. 



Carmen Vitullo 

- Original Message -

From: "Susan Shumway" <chale...@us.ibm.com> 
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Tuesday, May 8, 2018 10:31:17 AM 
Subject: Re: Knowledge Centre - (was Re: Rant) 

Hi Mike, 

Good idea, but that index file only serves as a local ToC with links to 
the PDFs that you've downloaded from 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zOSV2R3Library 
, which pretty much contains only z/OS elements and features. It's very 
useful for what it does for z/OS, but it doesn't help for separate 
products like DB2, IMS, etc. 

-Sue Shumway 


On 05/08/18 11:20 AM, Mike Schwab wrote: 
> https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zOSV2R3IndexFile
>  
> 
> On Tue, May 8, 2018 at 9:57 AM, Susan Shumway <chale...@us.ibm.com> wrote: 
>> Hi Elardus, 
>> 
>> Wow, you're even more expensive than my babysitter! Never mind. ;-) 
>> 
>> I completely agree that it would be nice if all products that run on z/OS 
>> could provide content in the same downloadable format and that it's all easy 
>> to find. In the meantime, I like your idea of a ""big-mother-of-all" URL" 
>> and will run it by our strategist. (Of course, we have 
>> https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary
>>  
>> for z/OS, but that doesn't include the other products.) Consider opening a 
>> requirement for it - that will help with participation from the other 
>> products. 
>> 
>> -Sue Shumway 
>> 
>> On 05/07/18 4:22 AM, Elardus Engelbrecht wrote: 
>>> 
>>> Susan Shumway wrote: 
>>> 
>>>> You're hired, Elardus! ;-) 
>>> 
>>> 
>>> Thanks for your nice compliment, I am humbled by your comments. Ok, but I 
>>> am way too expensive - starting at $1 million per second, can you afford 
>>> that? ;-D 
>>> 
>>> Ok, seriously. 
>>> 
>>>> My own broken record statement is that we're constantly trying to improve 
>>>> how the Knowledge Center handles the extensive z/OS library of content. We 
>>>> always appreciate input, though. 
>>> 
>>> 
>>> What about Carmen Vitullo comments? He said: 
>>> 
>>>>> That sounds great Susan, and I have the KC server running on an LPAR 
>>>>> here, (2.2) and using Softcopy Librarian V5 to load the contents, so 
>>>>> where 
>>>>> are all the 'other' books I'd like to load, DB2, MQ, IMS...to name a few? 
>>>>> those KC books do not appear in any selection, .Boo or .PDF format for 
>>>>> me to download. what am I missing? 
>>> 
>>> 
>>> They are there (on the internet) and these books on the KC were also 
>>> discussed some time ago. Just that it can take some serious searching (even 
>>> with Google) to locate them... 
>>> 
>>> But, it would indeed be great if they (DB2, MQ, etc.) are also located on 
>>> the KC Server on z/OS system. 
>>> 
>>> 
>>> To Susan, What about a really "big-mother-of-all" URL where all and every 
>>> collections (hardware, software, operating systems, hot topics, redbooks, 
>>> database systems, Linux, LookAt, etc.) are listed? That URL's domain name 
>>> should stays permanently while the various addresses (domain and IP 
>>> addresses) can change anytime. 
>>> 
>>> I would appreciate it that there is one page where you go in and then do 
>>> you jump to your favourite subject. Something like that Wikipedia portal 
>>> 'Ongoing' [events]. 
>>> 
>>> That type of setup can then also be ported to z/OS where you have your own 
>>> copy of KC. 
>>> 
>>> Just my few [de-valuated] cents... 
>>> 
>>> Groete / Greetings 
>>> Elardus Engelbrecht 
>>> 
>>> -- 
>>> For IBM-MAIN subscribe / signoff / archive access instructions, 
>>> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN 
>>> 
>> 
>> -- 
>> Sue Shumway 
>> z/OS Product Documentation Lead 
>> IBM Poughkeepsie 
>> chale...@us.ibm.com 
>> 
>> -- 
>> For IBM-MAIN subscribe / signoff / archive access instructions, 
>> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN 
> 
> 
> 

-- 
Sue Shumway 
z/OS Product Documentation Lead 
IBM Poughkeepsie 
chale...@us.ibm.com 

-- 
For IBM-MAIN subscribe / signoff / archive access instructions, 
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN 


--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: Knowledge Centre - (was Re: Rant)

2018-05-08 Thread Susan Shumway 

Hi Mike,

Good idea, but that index file only serves as a local ToC with links to 
the PDFs that you've downloaded from 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zOSV2R3Library 
, which pretty much contains only z/OS elements and features. It's very 
useful for what it does for z/OS, but it doesn't help for separate 
products like DB2, IMS, etc.


-Sue Shumway


On 05/08/18 11:20 AM, Mike Schwab wrote:

https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zOSV2R3IndexFile

On Tue, May 8, 2018 at 9:57 AM, Susan Shumway  wrote:

Hi Elardus,

Wow, you're even more expensive than my babysitter! Never mind. ;-)

I completely agree that it would be nice if all products that run on z/OS
could provide content in the same downloadable format and that it's all easy
to find. In the meantime, I like your idea of a ""big-mother-of-all" URL"
and will run it by our strategist. (Of course, we have
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary
for z/OS, but that doesn't include the other products.) Consider opening a
requirement for it - that will help with participation from the other
products.

-Sue Shumway

On 05/07/18 4:22 AM, Elardus Engelbrecht wrote:


Susan Shumway wrote:


You're hired, Elardus!  ;-)



Thanks for your nice compliment, I am humbled by your comments. Ok, but I
am way too expensive - starting at $1 million per second, can you afford
that? ;-D

Ok, seriously.


My own broken record statement is that we're constantly trying to improve
how the Knowledge Center handles the extensive z/OS library of content. We
always appreciate input, though.



What about Carmen Vitullo comments? He said:


That sounds great Susan, and I have the KC server running on an LPAR
here, (2.2) and using Softcopy Librarian V5 to load the contents, so where
are all the 'other' books I'd like to load, DB2, MQ, IMS...to name a few?
those KC books do not appear in any selection, .Boo or .PDF format for
me to download. what am I missing?



They are there (on the internet) and these books on the KC were also
discussed some time ago. Just that it can take some serious searching (even
with Google) to locate them...

But, it would indeed be great if they (DB2, MQ, etc.) are also located on
the KC Server on z/OS system.


To Susan, What about a really "big-mother-of-all" URL where all and every
collections (hardware, software, operating systems, hot topics, redbooks,
database systems, Linux, LookAt, etc.) are listed? That URL's domain name
should stays permanently while the various addresses (domain and IP
addresses) can change anytime.

I would appreciate it that there is one page where you go in and then do
you jump to your favourite subject. Something like that Wikipedia portal
'Ongoing' [events].

That type of setup can then also be ported to z/OS where you have your own
copy of KC.

Just my few [de-valuated] cents...

Groete / Greetings
Elardus Engelbrecht

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN



--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN






--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: Knowledge Centre - (was Re: Rant)

2018-05-08 Thread Mike Schwab 
https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zOSV2R3IndexFile

On Tue, May 8, 2018 at 9:57 AM, Susan Shumway  wrote:
> Hi Elardus,
>
> Wow, you're even more expensive than my babysitter! Never mind. ;-)
>
> I completely agree that it would be nice if all products that run on z/OS
> could provide content in the same downloadable format and that it's all easy
> to find. In the meantime, I like your idea of a ""big-mother-of-all" URL"
> and will run it by our strategist. (Of course, we have
> https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary
> for z/OS, but that doesn't include the other products.) Consider opening a
> requirement for it - that will help with participation from the other
> products.
>
> -Sue Shumway
>
> On 05/07/18 4:22 AM, Elardus Engelbrecht wrote:
>>
>> Susan Shumway wrote:
>>
>>> You're hired, Elardus!  ;-)
>>
>>
>> Thanks for your nice compliment, I am humbled by your comments. Ok, but I
>> am way too expensive - starting at $1 million per second, can you afford
>> that? ;-D
>>
>> Ok, seriously.
>>
>>> My own broken record statement is that we're constantly trying to improve
>>> how the Knowledge Center handles the extensive z/OS library of content. We
>>> always appreciate input, though.
>>
>>
>> What about Carmen Vitullo comments? He said:
>>
 That sounds great Susan, and I have the KC server running on an LPAR
 here, (2.2) and using Softcopy Librarian V5 to load the contents, so where
 are all the 'other' books I'd like to load, DB2, MQ, IMS...to name a few?
 those KC books do not appear in any selection, .Boo or .PDF format for
 me to download. what am I missing?
>>
>>
>> They are there (on the internet) and these books on the KC were also
>> discussed some time ago. Just that it can take some serious searching (even
>> with Google) to locate them...
>>
>> But, it would indeed be great if they (DB2, MQ, etc.) are also located on
>> the KC Server on z/OS system.
>>
>>
>> To Susan, What about a really "big-mother-of-all" URL where all and every
>> collections (hardware, software, operating systems, hot topics, redbooks,
>> database systems, Linux, LookAt, etc.) are listed? That URL's domain name
>> should stays permanently while the various addresses (domain and IP
>> addresses) can change anytime.
>>
>> I would appreciate it that there is one page where you go in and then do
>> you jump to your favourite subject. Something like that Wikipedia portal
>> 'Ongoing' [events].
>>
>> That type of setup can then also be ported to z/OS where you have your own
>> copy of KC.
>>
>> Just my few [de-valuated] cents...
>>
>> Groete / Greetings
>> Elardus Engelbrecht
>>
>> --
>> For IBM-MAIN subscribe / signoff / archive access instructions,
>> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>>
>
> --
> Sue Shumway
> z/OS Product Documentation Lead
> IBM Poughkeepsie
> chale...@us.ibm.com
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions,
> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN



-- 
Mike A Schwab, Springfield IL USA
Where do Forest Rangers go to get away from it all?

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: Knowledge Centre - (was Re: Rant)

2018-05-08 Thread Susan Shumway 

Hi Elardus,

Wow, you're even more expensive than my babysitter! Never mind. ;-)

I completely agree that it would be nice if all products that run on 
z/OS could provide content in the same downloadable format and that it's 
all easy to find. In the meantime, I like your idea of a 
""big-mother-of-all" URL" and will run it by our strategist. (Of course, 
we have 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary 
for z/OS, but that doesn't include the other products.) Consider opening 
a requirement for it - that will help with participation from the other 
products.


-Sue Shumway

On 05/07/18 4:22 AM, Elardus Engelbrecht wrote:

Susan Shumway wrote:


You're hired, Elardus!  ;-)


Thanks for your nice compliment, I am humbled by your comments. Ok, but I am 
way too expensive - starting at $1 million per second, can you afford that? ;-D

Ok, seriously.


My own broken record statement is that we're constantly trying to improve how 
the Knowledge Center handles the extensive z/OS library of content. We always 
appreciate input, though.


What about Carmen Vitullo comments? He said:


That sounds great Susan, and I have the KC server running on an LPAR here, 
(2.2) and using Softcopy Librarian V5 to load the contents, so where are all 
the 'other' books I'd like to load, DB2, MQ, IMS...to name a few?
those KC books do not appear in any selection, .Boo or .PDF format for me to 
download. what am I missing?


They are there (on the internet) and these books on the KC were also discussed 
some time ago. Just that it can take some serious searching (even with Google) 
to locate them...

But, it would indeed be great if they (DB2, MQ, etc.) are also located on the 
KC Server on z/OS system.


To Susan, What about a really "big-mother-of-all" URL where all and every 
collections (hardware, software, operating systems, hot topics, redbooks, database 
systems, Linux, LookAt, etc.) are listed? That URL's domain name should stays permanently 
while the various addresses (domain and IP addresses) can change anytime.

I would appreciate it that there is one page where you go in and then do you 
jump to your favourite subject. Something like that Wikipedia portal 'Ongoing' 
[events].

That type of setup can then also be ported to z/OS where you have your own copy 
of KC.

Just my few [de-valuated] cents...

Groete / Greetings
Elardus Engelbrecht

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN



--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN