RE: [LegacyUG] Uninstalling Legacy 7.5

[Judith]

Sherry, Thank you for responding.  I now have Legacy8 and would just like to 
uninstall Legacy 7.5.  As mentioned, the start menu does not have any 
subfolders under the Legacy program folder, so no uninstall link is there.  In 
c:Legacy folder on my hard drive, I have tried the uninstall and get the 
message ‘INSTALL.LOG.FILE.missing.  I went through the instructions on-line at 
Legacyfamilytree.  There is an uninstaller I can download from another source, 
I was hoping there was a solution from Legacy.

Judith



From: Sherry/Support [mailto:she...@legacyfamilytree.com]
Sent: Friday, December 13, 2013 10:28 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5



Legacy v7.5 is actually an upgrade to v7 so you should have only that version 
on your computer.

Go to Start menu > All Programs and use the uninstall in the Legacy folder 
there. You should have a folder. If it's not there, then Legacy has already 
been uninstalled, although the uninstall does retain the c;\Legacy folder to 
protect your data.

There's also an uninstall option in the c:\Legacy folder on your hard drive, as 
long as Legacy hasn't already been uninstalled.






Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Fri, Dec 13, 2013 at 9:58 PM, Judith  wrote:

I want to uninstall Legacy 7 and 7.5 from my computer.  I have gone to the 
LegacyFamilyTree site, to troubleshoot, categories, Install/Uninstall and 
followed the directions, but it doesn’t uninstall, I keep getting the error 
message ‘INSTALL.LOG.FILE. missing.  I went to step 2, and deleted the 
Legacy.exe, still no luck.



I went to Windows 7 Control Panel, Uninstall, it’s not listed.



I went to ‘All Programs’, Legacy to see if there was a drop down folder 
attached, there is no drop down folder, it only opens the program.  Do I have 
to use a 3rd party uninstall tool?

Judith







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RE: [LegacyUG] Spacation Problem [was Re: LEGACY Digest, Vol 8, Issue 65]

[Kurt Kneeland]

It appears that the extra spaces are evenly spaced, every 75th character, 
except the first one and I suspect you may have left of some leading spaces, 
perhaps even on a preceding line.



So what you need is a function that will change the space at position 75, 150, 
etc to a unique character such as a # or a ~.  Then a standard search and 
replace could be used to remove those characters.



I don’t know of anything within Legacy to do that first step.  Perhaps LTools 
has developed a function to do this or perhaps it could be requested of them.



A Spacation Repair Tool, with a selectable spacing (yours is 75, others might 
be different) shouldn’t be too hard for someone with the necessary knowledge 
and tools (eg Microsoft Access).







From: Jay 1FamilyTree [mailto:1familytree@gmail.com]
Sent: Friday, December 13, 2013 11:05 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Spacation Problem [was Re: LEGACY Digest, Vol 8, Issue 
65]



My problem is not double spaces, but broken words





Here is an example with the broken words in bold



Myra H. Thielen, age 92, of 1619 Armstrong St., Marinette, passed aw ay on 
Saturday, June 3, 2006, after a short battle with cancer. She was bo rn on 
November 29, 1913 to the late  Benjamin A. and Sophia (Bauknecht) Ha nsen in 
Manitowoc. She graduated from Manitowoc High School and from the M anitowoc 
County Teacher College. She married Lester F. Thielen on  Februa ry 9, 1937 in 
Manitowoc. He preceded her in death on May 30, 2000.

She was an active member of St. James Lutheran Church and served as Financ ial 
Secretary for 10 years, and was a member of the Lydia Circle and the c hurch 
choir. She was also a  member of the Marinette County Historical Soc iety, the 
Marinette Mental Health Assoc., a Past President of the Marinet te Woman's Club 
and Easter Seal Society, and a charter  member of the Chap ter BK P.E.O. 
Sisterhood and a member of the Sons of Norway. She was a mem ber of the walking 
club and many bridge clubs.

Myra is survived by six children: Mark (Ruth) Thielen, Peter (Mary) Thiel en 
both of Marinette; Paul (Mary Ann) Thielen of Greendale, WI; Jean (Will iam) 
Everson of Fond du Lac;  Anne Thielen of Hortonville, WI and Karn (Pa ul) 
Gregoire of Rhodes, IA; two brothers, Ben (Florence) Hansen of Everet t, WA and 
Philip (Sue) Hansen of Merritt Island, FL; many  grandchildren a nd 
great-grandchildren, who loved her dearly.

In addition to her husband, Lester, three brothers, and a sister preced ed her 
in death.

Friends may call at the Thielen Funeral Home 1403 Newberry Ave. Marinet te on 
Tuesday, June 6 from 4-7 p.m. Funeral Services will be held on Wedne sday, June 
7 at 11a.m. at St  James Lutheran Church with Pastor Darrel Die rs officiating. 
Burial will be in Forest Home Cemetery







It wouldn't be a problem if it were a couple of hundred, but in reality its 
probably well over 20,000



But thanks for taking the time to help.





Jay















On Fri, Dec 13, 2013 at 6:21 PM, Kathy Thompson  wrote:

Try a "Search Replace" from the Search menu

Find where > General Notes

Find what > (press the space bar twice to indicate a double space)

Replacement text > (press the space bar once for a single space)



How to find

Tick "Find whole word only"

Tick "Anywhere in the field"

How to replace

Tick "Replace only found text with replacement text"

At bottom of pop-up tick

Come back to this screen after the Search and Replace

Repeat process until no more Double spaces remain





On 13 December 2013 15:27, Jay 1FamilyTree <1familytree@gmail.com> wrote:





Since the recent mention of the 'spacation' errors, I thought, lets at least 
ask to see if maybe some thing had passed me by in the way of a solution.



I have a large database with over 215,000 persons

At least  18,000  have general notes

and there are over 150,000   event records with notes as well.



So, it's a huge job to some day spell check all of those records



The built in spell checker almost works, if it only had a variable to check if 
a space were removed would that solve the error.



I'll look around some other places and maybe there is a solution out there some 
where for me.







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Archived messages fr

Re: [LegacyUG] Uninstalling Legacy 7.5

[Sherry/Support]

Legacy v7.5 is actually an upgrade to v7 so you should have only that
version on your computer.

Go to Start menu > All Programs and use the uninstall in the Legacy folder
there. You should have a folder. If it's not there, then Legacy has already
been uninstalled, although the uninstall does retain the c;\Legacy folder
to protect your data.

There's also an uninstall option in the c:\Legacy folder on your hard
drive, as long as Legacy hasn't already been uninstalled.



Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Dec 13, 2013 at 9:58 PM, Judith  wrote:

> I want to uninstall Legacy 7 and 7.5 from my computer.  I have gone to the
> LegacyFamilyTree site, to troubleshoot, categories, Install/Uninstall and
> followed the directions, but it doesn’t uninstall, I keep getting the error
> message ‘INSTALL.LOG.FILE. missing.  I went to step 2, and deleted the
> Legacy.exe, still no luck.
>
>
>
> I went to Windows 7 Control Panel, Uninstall, it’s not listed.
>
>
>
> I went to ‘All Programs’, Legacy to see if there was a drop down folder
> attached, there is no drop down folder, it only opens the program.  Do I
> have to use a 3rd party uninstall tool?
>
> Judith
>
>



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[LegacyUG] Uninstalling Legacy 7.5

[Judith]

I want to uninstall Legacy 7 and 7.5 from my computer.  I have gone to the
LegacyFamilyTree site, to troubleshoot, categories, Install/Uninstall and
followed the directions, but it doesn't uninstall, I keep getting the error
message 'INSTALL.LOG.FILE. missing.  I went to step 2, and deleted the
Legacy.exe, still no luck.



I went to Windows 7 Control Panel, Uninstall, it's not listed.



I went to 'All Programs', Legacy to see if there was a drop down folder
attached, there is no drop down folder, it only opens the program.  Do I
have to use a 3rd party uninstall tool?

Judith




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RE: [LegacyUG] Still Trouble downloading geo database

[Brett & Michelle Watson]

Hi Pam,

I have the same issue and have logged a support problem report on Dec 4 without 
a response as yet.



I’ve tried all that you have done plus Re installed Legacy 8 to the latest 
build, re installed Geo Database multiple times, removed all other traces of 
Legacy V 7, started from scratch with different family files and a new family 
file, tried doing everything in Windows Administrator mode but I still get “The 
Geo Database cannot be found. Click Ok to download…” I’m on Windows 7 with the 
latest updates installed, plus no errors encountered when installing Legacy or 
the Geo Database.



I’m getting very frustrated as I used the Geo Databases extensively in V7.5 
plus I haven’t had a response from support apart from automated emails to my 
original problem report and my subsequent “Please give me an update” emails.



As soon as I hear anything or figure it out I’ll pass it on. I’ve had over 25 
years supporting and managing PCs and technology in general, but this is really 
annoying me. J



Cheers

Brett Watson

South Australia

Researching: Watson, Russell, Atkinson, Foot, Garlick, O’Halloran, Hobson, 
McNeilly families specifically plus a few offshoots.





From: Goslings [mailto:pg...@comcast.net]
Sent: Saturday, 14 December 2013 12:37 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Still Trouble downloading geo database



I must be missing something here.. ?? The “installation” still doesn’t work for 
me, I’ve tried it several times; tried deleting all the old tries, starting 
over, clicking on the blue download “exe” title,  I get the “wise wizard 
installation process”; I see all the files going through as it’s processing, 
and asks me to select Destination directory, which it lists as under 
Legacy\Geobase, but then it tells me “this directory already exists”…it will 
only let me continue if I press the yes button confirming the same directory, 
and then proceeds to “successfully” install, the first “clean” time(after I’ve 
deleted the excess downloads), but any subsequent tries tell me that it’s not 
downloading correctly.  Yesterday, when I first tried also to download the most 
recent build, I got the same error message, but tonight that download worked 
ok. Now, I don’t even see the new geo listed under folders on the download 
drive only the older v 7 one, and when I click on the  v 8 geo button in family 
view, it says database can’t be found, that I need to download the region files 
I’m interested in… what am I  missing?The geo w/ v 7 works. I have both v 8 
and v 7  installed on my machine currently. Do I need to uninstall something 
and start over?

Thanks for patience with my limited tech thinking. . .??!!  Pam

From: Goslings [mailto:pg...@comcast.net]
Sent: Wednesday, December 11, 2013 11:18 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Trouble downloading geo database



Thanks all for trying to help.. .yes, I have run the “installer” and I get a 
message that it’s “been successfully” installed.

But there seems to be a problem, and now tonight, after 2-3 x trying again, I 
get a message that says it “may not” have been successfully installed, AFTER it 
says yes it was successfully installed. Could it be conflicting with the 7.5

I still have loaded on the computer? I am still using my v. 7.5, only trying 
out 1 family line in v 8 to test out how it all works first before I switch 
over to v. 8.  Here are some folder ID’s if this helps:



The newly downloaded version shows up (all 3 x) under the “downloads” folder, 
not in the folder with the other Legacy application, if that makes a 
difference?  The installer states it will be downloaded in C;/legacy/Geo.



When I go to do a search for it, all the computer ID’s/finds is what looks like 
the older original install of v 7 because in its properties, the last modified 
date of that particular geo DB file is listed as 2011, when I first started 
using Legacy.  THAT particular geoDB is located under the “Legacy” folder, with 
subfolders such as “data”, “colors”, etc, but the modified dates on all those 
folders are mixed, some from the last 2 days, and some from 2011, if that makes 
a difference? I thought that v 7 and v 8 were to go into different locations? 
But then maybe I’m not understanding enough of how that works…I have made some 
customization changes and data changes in the last 2 days in both the v 7 and v 
8 family files, if that makes any difference.



So, is there a conflict here with how it’s loading? Or loading to wrong folder? 
Or.. .??? Thanks again

For any help. . . Pam







From: Chris Seens [mailto:cseens1...@gmail.com]
Sent: Wednesday, December 11, 2013 10:27 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Trouble downloading geo database



After you downloaded the installer for the database, did you actually run the 
'LegacyGeoDBSetup.exe' to install it.



On Wed, Dec 11, 2013 at 1:02 AM, Pam Gosling  wrote:

Hello,

I just installed v8 tonigh

Re: [LegacyUG] Spacation Problem [was Re: LEGACY Digest, Vol 8, Issue 65]

[Jay 1FamilyTree]

My problem is not double spaces, but broken words


Here is an example with the broken words in bold

Myra H. Thielen, age 92, of 1619 Armstrong St., Marinette, passed *aw
ay*on Saturday, June 3, 2006, after a short battle with cancer. She
was *bo
rn* on November 29, 1913 to the late  Benjamin A. and Sophia (Bauknecht) *Ha
nsen* in Manitowoc. She graduated from Manitowoc High School and from the *M
anitowoc* County Teacher College. She married Lester F. Thielen on  *Februa
ry* 9, 1937 in Manitowoc. He preceded her in death on May 30, 2000.

She was an active member of St. James Lutheran Church and served as *Financ
ial* Secretary for 10 years, and was a member of the Lydia Circle and the *c
hurch* choir. She was also a  member of the Marinette County Historical *Soc
iety*, the Marinette Mental Health Assoc., a Past President of the *Marinet
te* Woman's Club and Easter Seal Society, and a charter  member of the *Chap
ter* BK P.E.O. Sisterhood and a member of the Sons of Norway. She was a *mem
ber* of the walking club and many bridge clubs.

Myra is survived by six children: Mark (Ruth) Thielen, Peter (Mary) *Thiel
en* both of Marinette; Paul (Mary Ann) Thielen of Greendale, WI; Jean (*Will
iam)* Everson of Fond du Lac;  Anne Thielen of Hortonville, WI and Karn (Pa
ul) Gregoire of Rhodes, IA; two brothers, Ben (Florence) Hansen of *Everet
t*, WA and Philip (Sue) Hansen of Merritt Island, FL; many  grandchildren *a
nd* great-grandchildren, who loved her dearly.

In addition to her husband, Lester, three brothers, and a sister
*preced ed*her in death.
Friends may call at the Thielen Funeral Home 1403 Newberry Ave.
*Marinet te*on Tuesday, June 6 from 4-7 p.m. Funeral Services will be
held *on
Wedne sday*, June 7 at 11a.m. at St  James Lutheran Church with Pastor
Darrel *Die rs* officiating. Burial will be in Forest Home Cemetery



It wouldn't be a problem if it were a couple of hundred, but in reality its
probably well over 20,000

But thanks for taking the time to help.


Jay








On Fri, Dec 13, 2013 at 6:21 PM, Kathy Thompson wrote:

> Try a "Search Replace" from the Search menu
>
> Find where > General Notes
> Find what > (press the space bar twice to indicate a double space)
> Replacement text > (press the space bar once for a single space)
>
> How to find
> Tick "Find whole word only"
> Tick "Anywhere in the field"
>
> How to replace
> Tick "Replace only found text with replacement text"
>
> At bottom of pop-up tick
> Come back to this screen after the Search and Replace
>
> Repeat process until no more Double spaces remain
>
>
>
> On 13 December 2013 15:27, Jay 1FamilyTree <1familytree@gmail.com>wrote:
>
>> 
>>
>> Since the recent mention of the 'spacation' errors, I thought, lets at
>> least ask to see if maybe some thing had passed me by in the way of a
>> solution.
>>
>> I have a large database with over 215,000 persons
>> At least  18,000  have general notes
>> and there are over 150,000   event records with notes as well.
>>
>> So, it's a huge job to some day spell check all of those records
>>
>> The built in spell checker almost works, if it only had a variable to
>> check if a space were removed would that solve the error.
>>
>> I'll look around some other places and maybe there is a solution out
>> there some where for me.
>>
>> 
>>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



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Re: [LegacyUG] Export to new Legacy family file, error or bug?

[Brian/Support]

This is a known problem with importing a GEDCOM  in build 361.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 13/12/2013 6:50 PM, Brian wrote:
> I just tried to save a Gedcom  and got an error 3021 also.
> Went through the process of creation with no problems, 3021 displayed
> after trying to open it.
> Any suggestions?
>Thanks,
>Brian



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RE: [LegacyUG] Re: Export to new Legacy family file, error or bug?

[CE WOOD]

So glad to have a computer tech poster who can enlighten those of us who are 
conversant in other parochial terms, but not computer lingo. This all too 
common problem makes manuals and Help files so unhelpful; they are written by 
those who forger that users are often not as versed in the lingo and procedures 
as they are.

CE

> From: wendy.how...@gmail.com
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Re:  Export to new Legacy family file, error or bug?
> Date: Sat, 14 Dec 2013 15:08:13 +1300
>
> I'm sure we've been told before that Mantis is the bug-tracking program
> used by the Legacy team.
>
> A Google search on that term quickly brings up a result that appears to
> be relevant - http://www.mantisbt.org/
>
> Wendy
>
>
> CE WOOD said the following on 14/12/2013 2:11 p.m.:
> > You've mentioned this at least twice, Brian. Just what is a Mantis
> > Issue? I hope it doesn't refer to the habits of the female Preying
> > Mantis. I know Legacy 8 is supposedly to be a real pleasure, but
> > ... Also, if it does, I do not like the macho attribution to the death
> > of the program. Just guessing here as to the meaning, with tongue
> > partially in cheek.
> >
> > CE
> >
> > > From: br...@legacyfamilytree.com
> > > To: LegacyUserGroup@LegacyUsers.com
> > > Subject: [LegacyUG] Re: Export to new Legacy family file, error or bug?
> > > Date: Fri, 13 Dec 2013 18:46:32 -0500
> > >
> > > Confirmed, it is a problem with the program. Mantis Issue raised.
> > >
> > > Brian
> > > Customer Support
> > > Millennia Corporation
> > > br...@legacyfamilytree.com
> > > http://www.LegacyFamilyTree.com
> > >
> > >
> > > On 13/12/2013 3:00 PM, Richard Van Wasshnova wrote:
> > > > When I try to export to Legacy family file either complete or just
> > s few
> > > > tagged persons I get:
> > > >
> > > > Error saving source.
> > > > Error 3021. No current record.
> > > >
> > > > I did File Maint twice before trying so that shouldn't be problem.
> > > >
> > > > Is it my file or the program?
> > > >
> > > > --
> > > > Richard Van Wasshnova


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[LegacyUG] Fwd: Legacy V8 - Media Hanging

[2marion wimps]

Unless someone can beat Support I am probably going to have to go back to
V7.5.

Support have looked at my problem and despite attempts have been unable to
fix the problem.

I have some files where trying to open the Media from the Media Gallery is
proving a major problem. It is only the people with a larger amount of
photos - I can possibly open one person with their photos, but if I go to a
second person or a third the Media Gallery just hangs and the only way to
stop it is to close the whole programme down.

Support has looked at my file and thought they had fixed it - we have
checked the CPU and used Legacy with no other programmes open but the
problems still remains - and is very frustrating.

I was just wondering if there was any other user out there who is having a
similar sort of problem?

Marion



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Re: [LegacyUG] Spacation Problem [was Re: LEGACY Digest, Vol 8, Issue 65]

[Kathy Thompson]

Try a "Search Replace" from the Search menu

Find where > General Notes
Find what > (press the space bar twice to indicate a double space)
Replacement text > (press the space bar once for a single space)

How to find
Tick "Find whole word only"
Tick "Anywhere in the field"

How to replace
Tick "Replace only found text with replacement text"

At bottom of pop-up tick
Come back to this screen after the Search and Replace

Repeat process until no more Double spaces remain



On 13 December 2013 15:27, Jay 1FamilyTree <1familytree@gmail.com>wrote:

> 
>
> Since the recent mention of the 'spacation' errors, I thought, lets at
> least ask to see if maybe some thing had passed me by in the way of a
> solution.
>
> I have a large database with over 215,000 persons
> At least  18,000  have general notes
> and there are over 150,000   event records with notes as well.
>
> So, it's a huge job to some day spell check all of those records
>
> The built in spell checker almost works, if it only had a variable to
> check if a space were removed would that solve the error.
>
> I'll look around some other places and maybe there is a solution out there
> some where for me.
>
> 
>



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Re: [LegacyUG] Re: Export to new Legacy family file, error or bug?

[Wendy Howard]

I'm sure we've been told before that Mantis is the bug-tracking program
used by the Legacy team.

A Google search on that term quickly brings up a result that appears to
be relevant - http://www.mantisbt.org/

Wendy


CE WOOD said the following on 14/12/2013 2:11 p.m.:
> You've mentioned this at least twice, Brian. Just what is a Mantis
> Issue? I hope it doesn't refer to the habits of the female Preying
> Mantis. I know Legacy 8 is supposedly to be a real pleasure, but
> ... Also, if it does, I do not like the macho attribution to the death
> of the program. Just guessing here as to the meaning, with tongue
> partially in cheek.
>
> CE
>
> > From: br...@legacyfamilytree.com
> > To: LegacyUserGroup@LegacyUsers.com
> > Subject: [LegacyUG] Re: Export to new Legacy family file, error or bug?
> > Date: Fri, 13 Dec 2013 18:46:32 -0500
> >
> > Confirmed, it is a problem with the program. Mantis Issue raised.
> >
> > Brian
> > Customer Support
> > Millennia Corporation
> > br...@legacyfamilytree.com
> > http://www.LegacyFamilyTree.com
> >
> >
> > On 13/12/2013 3:00 PM, Richard Van Wasshnova wrote:
> > > When I try to export to Legacy family file either complete or just
> s few
> > > tagged persons I get:
> > >
> > > Error saving source.
> > > Error 3021. No current record.
> > >
> > > I did File Maint twice before trying so that shouldn't be problem.
> > >
> > > Is it my file or the program?
> > >
> > > --
> > > Richard Van Wasshnova



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RE: [LegacyUG] Still Trouble downloading geo database

[Goslings]

I must be missing something here.. ?? The “installation” still doesn’t work for 
me, I’ve tried it several times; tried deleting all the old tries, starting 
over, clicking on the blue download “exe” title,  I get the “wise wizard 
installation process”; I see all the files going through as it’s processing, 
and asks me to select Destination directory, which it lists as under 
Legacy\Geobase, but then it tells me “this directory already exists”…it will 
only let me continue if I press the yes button confirming the same directory, 
and then proceeds to “successfully” install, the first “clean” time(after I’ve 
deleted the excess downloads), but any subsequent tries tell me that it’s not 
downloading correctly.  Yesterday, when I first tried also to download the most 
recent build, I got the same error message, but tonight that download worked 
ok. Now, I don’t even see the new geo listed under folders on the download 
drive only the older v 7 one, and when I click on the  v 8 geo button in family 
view, it says database can’t be found, that I need to download the region files 
I’m interested in… what am I  missing?The geo w/ v 7 works. I have both v 8 
and v 7  installed on my machine currently. Do I need to uninstall something 
and start over?

Thanks for patience with my limited tech thinking. . .??!!  Pam

From: Goslings [mailto:pg...@comcast.net]
Sent: Wednesday, December 11, 2013 11:18 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Trouble downloading geo database



Thanks all for trying to help.. .yes, I have run the “installer” and I get a 
message that it’s “been successfully” installed.

But there seems to be a problem, and now tonight, after 2-3 x trying again, I 
get a message that says it “may not” have been successfully installed, AFTER it 
says yes it was successfully installed. Could it be conflicting with the 7.5

I still have loaded on the computer? I am still using my v. 7.5, only trying 
out 1 family line in v 8 to test out how it all works first before I switch 
over to v. 8.  Here are some folder ID’s if this helps:



The newly downloaded version shows up (all 3 x) under the “downloads” folder, 
not in the folder with the other Legacy application, if that makes a 
difference?  The installer states it will be downloaded in C;/legacy/Geo.



When I go to do a search for it, all the computer ID’s/finds is what looks like 
the older original install of v 7 because in its properties, the last modified 
date of that particular geo DB file is listed as 2011, when I first started 
using Legacy.  THAT particular geoDB is located under the “Legacy” folder, with 
subfolders such as “data”, “colors”, etc, but the modified dates on all those 
folders are mixed, some from the last 2 days, and some from 2011, if that makes 
a difference? I thought that v 7 and v 8 were to go into different locations? 
But then maybe I’m not understanding enough of how that works…I have made some 
customization changes and data changes in the last 2 days in both the v 7 and v 
8 family files, if that makes any difference.



So, is there a conflict here with how it’s loading? Or loading to wrong folder? 
Or.. .??? Thanks again

For any help. . . Pam







From: Chris Seens [mailto:cseens1...@gmail.com]
Sent: Wednesday, December 11, 2013 10:27 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Trouble downloading geo database



After you downloaded the installer for the database, did you actually run the 
'LegacyGeoDBSetup.exe' to install it.



On Wed, Dec 11, 2013 at 1:02 AM, Pam Gosling  wrote:

Hello,

I just installed v8 tonight and supposedly downloaded the Geo Base from the 
Legacy website, but when I go to search for it, I get “GeoBase” not installed; 
?maybe found a folder by that name but may not be the right one and when I 
click on that, I get “Windows does not recognize that file name”, which I 
wouldn’t expect it to do anyway, but. . ..what am I doing wrong?  Thanks, Pam



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--

Have a great day,



Chris

  cseens1...@gmail.com







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RE: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[William Boswell]

Thanks, but I'll wait for the next build release.  I'm not using the current 
one since it looks like other people are having different problems with it.  
I'm already using the previous build and it works just fine without any 
problems.

Bill Boswell

-Original Message-
From: Cathy Pinner [mailto:genea...@gmail.com]
Sent: Friday, December 13, 2013 6:34 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

Bill,
Copying an existing source and detail to the Source Clipboard is only one way 
to populate the Source Clipboard and not the major way.

Open the Source Clipboard using the triangle and use the link to choose your 
Master Source then fill in the Detail then Save.

Then it is ready to be applied to whatever fields you want and as many people 
as appropriate.

If different people require different details, set it to prompt for detail each 
time. I have this on by default as I prefer to check that I'm adding the source 
I think I am. That's because I too easily get distracted from one source to 
check another ;-)

Cathy

At 03:33 AM 14/12/2013, you wrote:
>If it won't create a new source detail then how do I paste it into the
>clipboard?  I'm still using Build 8.0.0.358 which works fine for now.
>I'll wait until it's fixed before updating.
>
>Thank you.
>
>Bill Boswell
>
>-Original Message-
>From: Brian/Support [mailto:br...@legacyfamilytree.com]
>Sent: Friday, December 13, 2013 1:12 PM
>To: LegacyUserGroup@LegacyUsers.com
>Subject: Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)
>
>There is a work around in build 361 Bill. As one other poster indicated
>you can place the source on the source clipboard in Legacy 8, pasting
>from the clipboard will work to add a new source.
>
>Brian
>Customer Support
>Millennia Corporation
>br...@legacyfamilytree.com
>http://www.LegacyFamilyTree.com
>
>
>On 13/12/2013 1:36 AM, William Boswell wrote:
> > It should work like it did before the latest update.  The only
> workaround that is working now is not to update Legacy to the latest version.
> >
> > Bill Boswell




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RE: [LegacyUG] Re: Export to new Legacy family file, error or bug?

[CE WOOD]

You've mentioned this at least twice, Brian. Just what is a Mantis Issue? I 
hope it doesn't refer to the habits of the female Preying Mantis. I know Legacy 
8 is supposedly to be a real pleasure, but ... Also, if it does, I do not like 
the macho attribution to the death of the program. Just guessing here as to the 
meaning, with tongue partially in cheek.
CE

> From: br...@legacyfamilytree.com
> To: LegacyUserGroup@LegacyUsers.com
> Subject: [LegacyUG] Re:  Export to new Legacy family file, error or bug?
> Date: Fri, 13 Dec 2013 18:46:32 -0500
>
> Confirmed, it is a problem with the program. Mantis Issue raised.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>
> On 13/12/2013 3:00 PM, Richard Van Wasshnova wrote:
> > When I try to export to Legacy family file either complete or just s few
> > tagged persons I get:
> >
> > Error saving source.
> > Error 3021. No current record.
> >
> > I did File Maint twice before trying so that shouldn't be problem.
> >
> > Is it my file or the program?
> >
> > --
> > Richard Van Wasshnova


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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Dave]

Jim,

Exporting all records to a new Legacy file gets an error 3021.
Exporting to a Gedcom file goes OK.Re-importing that Gedcom goes fine until 
it starts creating the Family File and then stops with an error 3021.

Dave Pointer




Try the export steps.

>
> Jim,
>
> All went ok with the List Cleanup.But when I try the Check Repair, I
get an error 91 immediately.
>
> Thanks
> Dave Pointer
>
>
> --
> Dave,
>
> I have helped other with this problem. I have done a number of things to
fix the persistent error 3021 abd error 91 problem:
>
> 1. File Maintenance > List Cleanup
> 2. File Maintenance > Check Repair
> 3. Export all the records to a  new Legacy file.
> 4. Export all the records to a GEDCOM file and re-import it as a new
family file.
> 5. Open the family file in MS Access and run Compact and Repair.
>
> Jim
> Technical Support
> Legacy Family Tree




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Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[Brian/Support]

1. You can open the clipboard and set up the source and details there
without copying from an existing entry. This is the method Geoff uses in
all his watch Geoff live webinares. Once you have it on the clipboard
you can paste.

2. You can temporarily add the source to an event which has no sources
(that works), copy that source to the clipboard, paste it to the correct
event which has an existing source (This is the bug that need to be
fixed, you cannot add a new source using the normal method to one which
has an existing source) then remove the source from the temporary event.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 13/12/2013 2:33 PM, William Boswell wrote:
> If it won't create a new source detail then how do I paste it into the 
> clipboard?  I'm still using Build 8.0.0.358 which works fine for now.  I'll 
> wait until it's fixed before updating.
>
> Thank you.
>
> Bill Boswell
>
> -Original Message-
> From: Brian/Support [mailto:br...@legacyfamilytree.com]
> Sent: Friday, December 13, 2013 1:12 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)
>
> There is a work around in build 361 Bill. As one other poster indicated you 
> can place the source on the source clipboard in Legacy 8, pasting from the 
> clipboard will work to add a new source.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>
> On 13/12/2013 1:36 AM, William Boswell wrote:
>> It should work like it did before the latest update.  The only workaround 
>> that is working now is not to update Legacy to the latest version.
>>
>> Bill Boswell
>
>
>
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>
>
>
>
>
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>
>
>



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Re: [LegacyUG] Export to new Legacy family file, error or bug?

[Brian]

I just tried to save a Gedcom  and got an error 3021 also.
Went through the process of creation with no problems, 3021 displayed
after trying to open it.
Any suggestions?
  Thanks,
  Brian




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[LegacyUG] Re: Export to new Legacy family file, error or bug?

[Brian/Support]

Confirmed, it is a problem with the program. Mantis Issue raised.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 13/12/2013 3:00 PM, Richard Van Wasshnova wrote:
> When I try to export to Legacy family file either complete or just s few
> tagged persons I get:
>
> Error saving source.
> Error 3021. No current record.
>
> I did File Maint twice before trying so that shouldn't be problem.
>
> Is it my file or the program?
>
> --
> Richard Van Wasshnova



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Re: [LegacyUG] Gedcom import fails with error 3021

[Cathy Pinner]

Hi Kirsty,

There are export problems with the current build.

You'll need to wait for the next build/update

Cathy

At 07:22 AM 14/12/2013, you wrote:
>I'm having trouble importing a gedcom (in 5.51 format) into a new
>file in Legacy version 8.  After it goes through reading the gedcom,
>it asks about an autosource, and then it gives me a 3021 error (even
>though this is a completely new Legacy file, with no previous
>records that could have been corrupted).  It asks if I want to try
>again, it fails.  If I say no, don't try again, it says do I want to
>try an gedcom import again.. if I say yes, it says "gedcom import
>cancelled by user."  Whatever options I try, it fails to import the
>gedcom file.
>
>I had a similar problem back in version 7.5, but I was able to get
>around it then.  Sometimes just exiting Legacy and reopening would
>solve the problem; sometimes the problem seemed to be that there
>WERE no previous sources.  So if I created a dummy record and added
>a source or two, then the program was happy and it could do the
>import.  Now it just fails, regardless.
>
>Help, anyone?
>
>Thanks,
>Kirsty Haining
>Seattle, WA
>
>P.S.  It just failed again... the exact error message is:
>Error saving Source.
>Error 3021: No current record.
>(Note the cause of this error is often fixed by doing File > File
>Maintenance > Check/Repair... on the family file.)
>Would you like to TRY IT AGAIN?
>
>
>P.P.S. I just tried again after changing my file options to NOT ask
>for an autosource, but it didn't make any difference. It still failed.




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RE: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[Cathy Pinner]

Bill,
Copying an existing source and detail to the Source Clipboard is only
one way to populate the Source Clipboard and not the major way.

Open the Source Clipboard using the triangle and use the link to
choose your Master Source then fill in the Detail then Save.

Then it is ready to be applied to whatever fields you want and as
many people as appropriate.

If different people require different details, set it to prompt for
detail each time. I have this on by default as I prefer to check that
I'm adding the source I think I am. That's because I too easily get
distracted from one source to check another ;-)

Cathy

At 03:33 AM 14/12/2013, you wrote:
>If it won't create a new source detail then how do I paste it into
>the clipboard?  I'm still using Build 8.0.0.358 which works fine for
>now.  I'll wait until it's fixed before updating.
>
>Thank you.
>
>Bill Boswell
>
>-Original Message-
>From: Brian/Support [mailto:br...@legacyfamilytree.com]
>Sent: Friday, December 13, 2013 1:12 PM
>To: LegacyUserGroup@LegacyUsers.com
>Subject: Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)
>
>There is a work around in build 361 Bill. As one other poster
>indicated you can place the source on the source clipboard in Legacy
>8, pasting from the clipboard will work to add a new source.
>
>Brian
>Customer Support
>Millennia Corporation
>br...@legacyfamilytree.com
>http://www.LegacyFamilyTree.com
>
>
>On 13/12/2013 1:36 AM, William Boswell wrote:
> > It should work like it did before the latest update.  The only
> workaround that is working now is not to update Legacy to the latest version.
> >
> > Bill Boswell




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[LegacyUG] Gedcom import fails with error 3021

[Kirsty M. Haining]

I'm having trouble importing a gedcom (in 5.51 format) into a new file in 
Legacy version 8.  After it goes through reading the gedcom, it asks about an 
autosource, and then it gives me a 3021 error (even though this is a completely 
new Legacy file, with no previous records that could have been corrupted).  It 
asks if I want to try again, it fails.  If I say no, don't try again, it says 
do I want to try an gedcom import again.. if I say yes, it says "gedcom import 
cancelled by user."  Whatever options I try, it fails to import the gedcom file.

I had a similar problem back in version 7.5, but I was able to get around it 
then.  Sometimes just exiting Legacy and reopening would solve the problem; 
sometimes the problem seemed to be that there WERE no previous sources.  So if 
I created a dummy record and added a source or two, then the program was happy 
and it could do the import.  Now it just fails, regardless.

Help, anyone?

Thanks,
Kirsty Haining
Seattle, WA

P.S.  It just failed again... the exact error message is:
Error saving Source.
Error 3021: No current record.
(Note the cause of this error is often fixed by doing File > File Maintenance > 
Check/Repair... on the family file.)
Would you like to TRY IT AGAIN?


P.P.S. I just tried again after changing my file options to NOT ask for an 
autosource, but it didn't make any difference. It still failed.





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Re: [LegacyUG] Export to new Legacy family file, error or bug?

[Mary Moyer]

And I'm getting error 3021 when I am trying to SAVE an event.

Mary


On Fri, Dec 13, 2013 at 12:51 PM, Dave  wrote:

> Richard, it isn’t just you.I’ve experienced similar problem (error
> 3021). Also, I can’t run a check/repair without an immediate error 91,
> I think it is.  I tried a few things from the support page with no
> luck.   I sent an email to support but haven’t heard back yet.
>
>
>
> The strange thing is that I share my file via skydrive with my laptop
> running the same Legacy 8.   And it works fine from there so I wouldn’t
> think it’s anything wrong with the file.
>
>
>
> Dave Pointer
>
>
>
>
>
> ---
>
> When I try to export to Legacy family file either complete or just s few
> tagged persons I get:
>
>
>
> Error saving source.
>
> Error 3021. No current record.
>
>
>
> I did File Maint twice before trying so that shouldn't be problem.
>
>
>
> Is it my file or the program?
>
>
>
> --
> Richard Van Wasshnova
>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Jim Terry/Support]

Try the export steps.

 Original Message 
> From: "Dave" 
> Sent: December-13-13 2:10 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?
>
> Jim,
>
> All went ok with the List Cleanup.But when I try the Check Repair, I
get an error 91 immediately.
>
> Thanks
> Dave Pointer
>
>
> --
> Dave,
>
> I have helped other with this problem. I have done a number of things to
fix the persistent error 3021 abd error 91 problem:
>
> 1. File Maintenance > List Cleanup
> 2. File Maintenance > Check Repair
> 3. Export all the records to a  new Legacy file.
> 4. Export all the records to a GEDCOM file and re-import it as a new
family file.
> 5. Open the family file in MS Access and run Compact and Repair.
>
> Jim
> Technical Support
> Legacy Family Tree
>
>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Dave]

Jim,

All went ok with the List Cleanup.But when I try the Check Repair, I get an 
error 91 immediately.

Thanks
Dave Pointer


--
Dave,

I have helped other with this problem. I have done a number of things to fix 
the persistent error 3021 abd error 91 problem:

1. File Maintenance > List Cleanup
2. File Maintenance > Check Repair
3. Export all the records to a  new Legacy file.
4. Export all the records to a GEDCOM file and re-import it as a new family 
file.
5. Open the family file in MS Access and run Compact and Repair.

Jim
Technical Support
Legacy Family Tree







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Re: [LegacyUG] Export to new Legacy family file, error or bug?

[Richard Van Wasshnova]

Jim,

I did have errors for File Maint - Check repair and Compact but they are
cleared up now. I did compact in MS Access.
Still cant:
3. Export all the records to a  new Legacy file. (Or 6 tagged records)

--
Richard Van Wasshnova


On Fri, Dec 13, 2013 at 1:10 PM, Jim Terry/Support  wrote:

> Dave,
>
> I have helped other with this problem. I have done a number of things to
> fix the persistent error 3021 abd error 91 problem:
>
> 1. File Maintenance > List Cleanup
> 2. File Maintenance > Check Repair
> 3. Export all the records to a  new Legacy file.
> 4. Export all the records to a GEDCOM file and re-import it as a new
> family file.
> 5. Open the family file in MS Access and run Compact and Repair.
>
> Jim
> Technical Support
> Legacy Family Tree
>
>
>
>  Original Message 
> > From: "Dave" 
> > Sent: December-13-13 12:52 PM
> > To: LegacyUserGroup@LegacyUsers.com
> > Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?
> >
> > Richard, it isn't just you.I've experienced similar problem (error
> 3021). Also, I can't run a check/repair without an immediate error 91,
> I think it is.  I tried a few things from the support page with no
> luck.   I sent an email to support but haven't heard back yet.
> >
> >
> >
> > The strange thing is that I share my file via skydrive with my laptop
> running the same Legacy 8.   And it works fine from there so I wouldn't
> think it's anything wrong with the file.
> >
> >
> >
> > Dave Pointer
>



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Re: [LegacyUG] Compact Family File - possible bug

[Richard Van Wasshnova]

Thanks Sherry & Kurt,
Problem resolved. Got it OK on laptop and restored to desktop. No problem
now.

--
Richard Van Wasshnova

On Fri, Dec 13, 2013 at 12:19 PM, Sherry/Support <
she...@legacyfamilytree.com> wrote:

> I did a Compact/Repair this morning - no problems. Make sure that the
> Family File isn't open in any other program - an add-on or LFS.
>
> You may need to reboot your computer
>
>
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
>
> On Fri, Dec 13, 2013 at 11:26 AM, Richard Van Wasshnova <
> rfvanwasshn...@gmail.com> wrote:
>
>> When I do File Maint. - Compact it reports file compacted then "error
>> opening database File is already open. Have to quit and reopen or try again
>> and eventually it opens.
>> Compact a second time and get same problem again.
>> Can someone confirm please?
>>
>> --
>> Richard Van Wasshnova
>>
>
>
> Legacy User Group guidelines:
>



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[LegacyUG] Re: Compact Family File - possible bug

[Richard Van Wasshnova]

Thanks Sherry & Kurt,
Problem resolved. Got it OK on laptop and restored to desktop. No problem
now.

--
Richard Van Wasshnova

On Fri, Dec 13, 2013 at 11:26 AM, Richard Van Wasshnova <
rfvanwasshn...@gmail.com> wrote:

> When I do File Maint. - Compact it reports file compacted then "error
> opening database File is already open. Have to quit and reopen or try again
> and eventually it opens.
> Compact a second time and get same problem again.
> Can someone confirm please?
>
> --
> Richard Van Wasshnova
>



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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Kurt Kneeland]

Yes I can confirm this is a new problem.



From: Richard Van Wasshnova [mailto:rfvanwasshn...@gmail.com]
Sent: Friday, December 13, 2013 2:01 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Export to new Legacy family file, error or bug?



When I try to export to Legacy family file either complete or just s few tagged 
persons I get:



Error saving source.

Error 3021. No current record.



I did File Maint twice before trying so that shouldn't be problem.



Is it my file or the program?



--
Richard Van Wasshnova



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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Jim Terry/Support]

Dave,

I have helped other with this problem. I have done a number of things to fix 
the persistent error 3021 abd error 91 problem:

1. File Maintenance > List Cleanup
2. File Maintenance > Check Repair
3. Export all the records to a  new Legacy file.
4. Export all the records to a GEDCOM file and re-import it as a new family 
file.
5. Open the family file in MS Access and run Compact and Repair.

Jim
Technical Support
Legacy Family Tree



 Original Message 
> From: "Dave" 
> Sent: December-13-13 12:52 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?
>
> Richard, it isn't just you.I've experienced similar problem (error 3021). 
> Also, I can't run a check/repair without an immediate error 91, I think 
> it is.  I tried a few things from the support page with no luck.   I sent 
> an email to support but haven't heard back yet.
>
>
>
> The strange thing is that I share my file via skydrive with my laptop running 
> the same Legacy 8.   And it works fine from there so I wouldn't think it's 
> anything wrong with the file.
>
>
>
> Dave Pointer
>
>
>
>
>
> ---
>
> When I try to export to Legacy family file either complete or just s few 
> tagged persons I get:
>
>
>
> Error saving source.
>
> Error 3021. No current record.
>
>
>
> I did File Maint twice before trying so that shouldn't be problem.
>
>
>
> Is it my file or the program?
>
>
>
> --
> Richard Van Wasshnova
>
>
>
>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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RE: [LegacyUG] Compact Family File - possible bug

[Kurt Kneeland]

Mine compacted OK.



From: Richard Van Wasshnova [mailto:rfvanwasshn...@gmail.com]
Sent: Friday, December 13, 2013 1:26 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Compact Family File - possible bug



When I do File Maint. - Compact it reports file compacted then "error opening 
database File is already open. Have to quit and reopen or try again and 
eventually it opens.

Compact a second time and get same problem again.

Can someone confirm please?




--
Richard Van Wasshnova



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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Dave]

Richard, it isn’t just you.I’ve experienced similar problem (error 3021).   
  Also, I can’t run a check/repair without an immediate error 91, I think it 
is.  I tried a few things from the support page with no luck.   I sent an 
email to support but haven’t heard back yet.



The strange thing is that I share my file via skydrive with my laptop running 
the same Legacy 8.   And it works fine from there so I wouldn’t think it’s 
anything wrong with the file.



Dave Pointer





---

When I try to export to Legacy family file either complete or just s few tagged 
persons I get:



Error saving source.

Error 3021. No current record.



I did File Maint twice before trying so that shouldn't be problem.



Is it my file or the program?



--
Richard Van Wasshnova









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Re: [LegacyUG] Compact Family File - possible bug

[Sherry/Support]

I did a Compact/Repair this morning - no problems. Make sure that the
Family File isn't open in any other program - an add-on or LFS.

You may need to reboot your computer



Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Dec 13, 2013 at 11:26 AM, Richard Van Wasshnova <
rfvanwasshn...@gmail.com> wrote:

> When I do File Maint. - Compact it reports file compacted then "error
> opening database File is already open. Have to quit and reopen or try again
> and eventually it opens.
> Compact a second time and get same problem again.
> Can someone confirm please?
>
> --
> Richard Van Wasshnova
>



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Re: [LegacyUG] Export to new Legacy family file, error or bug?

[John B. Lisle]

Richard,

I think you mean IMPORT a Gedcom.

This is a known problem with Build 361 that
should be fixed in the next update. I believe it
is related to the database conversion that took place.

john.


At 03:00 PM 12/13/2013, Richard Van Wasshnova wrote:
>When I try to export to Legacy family file
>either complete or just s few tagged persons I get:
>
>Error saving source.
>Error 3021. No current record.
>
>I did File Maint twice before trying so that shouldn't be problem.
>
>Is it my file or the program?
>
>--
>Richard Van Wasshnova
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
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>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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>Follow Legacy on Facebook
>(http://www.facebook.com/LegacyFamilyTree) and
>on our blog (http://news.LegacyFamilyTree.com).
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Re: [LegacyUG] Legacy 8.0 Questions

[Richard Van Wasshnova]

You could attach it as a "File" rather than a "Picture" so that it opens in
your Windows default jpg program.

--
Richard Van Wasshnova


On Thu, Dec 12, 2013 at 2:00 PM, Dale Carmack wrote:

> I have several questions regarding Legacy 8.0 so far.  I've noticed on
> several of the videos that Geoff has a different menu selection above the
> Ribbon (to the left of File, Edit, etc) called System.  This is not on my
> screen and I cannot figure how to display it.  Any ideas?
>
>
>
> A problem I have is that several pictures I try to add to the media appear
> blurred, or have streaks through them.  When the same picture is opened in
> all other picture viewers it appears normal, including other genealogy
> programs.  It's only in Legacy that it looks this way.  I suspect it's due
> to the original file scan as this was a small B&W photo.  However, the scan
> opens and looks fine (no streaks) in other program and displays normally.
>
>
>
> Any help is appreciated.  Thanks
>
>
>



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Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[Sherry/Support]

What Brian meant was that you enter it into the clipboard and then paste
what's in the Source Clipboard to your event.



Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Dec 13, 2013 at 11:33 AM, William Boswell wrote:

> If it won't create a new source detail then how do I paste it into the
> clipboard?  I'm still using Build 8.0.0.358 which works fine for now.  I'll
> wait until it's fixed before updating.
>
> Thank you.
>
> Bill Boswell
>
> -Original Message-
> From: Brian/Support [mailto:br...@legacyfamilytree.com]
> Sent: Friday, December 13, 2013 1:12 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)
>
> There is a work around in build 361 Bill. As one other poster indicated
> you can place the source on the source clipboard in Legacy 8, pasting from
> the clipboard will work to add a new source.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>



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Re: [LegacyUG] links in research guidance no working

[Ron Ferguson]

Brian,

I can confirm your observation as to the current arrangements between FMP and 
the SOG re Boyle's Marriage Index. The change was made quite some time ago.

Ron Ferguson
http://www.fergys.co.uk/

Brian/Support  wrote:

>By Googling for the Index I found this post dated 07-01-2011 on a
>http://www.british-genealogy.com forum:
>"According to a press release on the Society of Genealogists web site,
>SoG data that was previously available on the Origins web site is moving
>to Findmypast."
>
>Google also listed FindMyPast as a location for the Index.
>
>I will submit a problem report to have the URL changed to
>FindfMyPast.com. This is a subscription site so it looks like the Index
>is no longer available for free.
>
>Brian
>Customer Support
>Millennia Corporation
>br...@legacyfamilytree.com
>http://www.LegacyFamilyTree.com
>
>
>On 13/12/2013 8:14 AM, David Newton wrote:
>> The link goes to a page on the British Origins website which,
>> presumably, no longer exists. I have checked out their collections list
>> and Boyd's Marriage Index does not seem to be on it.
>>
>> David Newton
>
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
>Archived messages after Nov. 21 2009:
>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>Archived messages from old mail server - before Nov. 21 2009:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
>our blog (http://news.LegacyFamilyTree.com).
>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>


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[LegacyUG] Export to new Legacy family file, error or bug?

[Richard Van Wasshnova]

When I try to export to Legacy family file either complete or just s few
tagged persons I get:

Error saving source.
Error 3021. No current record.

I did File Maint twice before trying so that shouldn't be problem.

Is it my file or the program?

--
Richard Van Wasshnova



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RE: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[William Boswell]

If it won't create a new source detail then how do I paste it into the 
clipboard?  I'm still using Build 8.0.0.358 which works fine for now.  I'll 
wait until it's fixed before updating.

Thank you.

Bill Boswell

-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Friday, December 13, 2013 1:12 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

There is a work around in build 361 Bill. As one other poster indicated you can 
place the source on the source clipboard in Legacy 8, pasting from the 
clipboard will work to add a new source.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 13/12/2013 1:36 AM, William Boswell wrote:
> It should work like it did before the latest update.  The only workaround 
> that is working now is not to update Legacy to the latest version.
>
> Bill Boswell



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Re: [LegacyUG] no pop up information when mousing over children in upgrade to version 8

[Brian/Support]

I suggest you investigate the settings for your pad. A scroll area on a
touchpad is not new. I had a laptop, and not an expensive one at the
time, in 2006 where the touch pad could be configured to have a
scrolling area.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 11/12/2013 11:29 AM, Jack Earnshaw wrote:
> Lucky you! We can't all buy the latest kit on a whim. My laptop certainly 
> doesn't have a scroll area.
> But I plugged in a mini mouse with a wheel and found the problem that has 
> been discussed - you have to click on the mother before scrolling will work. 
> After that I could click on the father and scrolling continued to work. Looks 
> like a bug or maybe related to which OS you use - I still have Vista
>
> Jack



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[LegacyUG] Compact Family File - possible bug

[Richard Van Wasshnova]

When I do File Maint. - Compact it reports file compacted then "error
opening database File is already open. Have to quit and reopen or try again
and eventually it opens.
Compact a second time and get same problem again.
Can someone confirm please?

--
Richard Van Wasshnova



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Re: [LegacyUG] New Sourcewriter - Source Clipboard set up

[Brian/Support]

What Tabs do you mean. I just visited the Detail Information,
Text/Comments, Media and Overrides tab in the clipboard. There was no
need to save and no data was lost from any tab by changing to the others.

Are you using the new option to have multiple sources on the clipboard?
I had mine set to only use one but have also tested the option to have 5
sources. Again using the different source 1, 2 etc. tabs did no lose
information nor did it cause any error.

I suggest you report this to supp...@legacyfamilytree.com so one of the
techs can work with you. In your report be sure to fully document your
clipboard options, the template(s) you are using to enter data and all
the details, including any error numbers for the crash.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 13/12/2013 11:03 AM, Pat Jones wrote:
> Not sure if this is a bug, a suggestion, or if I have a problem!
> New Sourcewriter - Source Clipboard set up
> 1. When moving between tabs to add information, it appears each time I
> must click "save" which saves the information and returns me to the
> Individual's Information Screen.
> 2. Then I must click on the triangle on the left side of that screen to
> get back to the Source Clipboard.
> 3. Not saving means (in my case)not only is the information NOT saved
> but the whole program crashes.
> Running W8.1 with Start8 (small program that gives me back the W7
> appearance) fully updated
> Legacy 8 v8.0.0.361



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Re: [LegacyUG] links in research guidance no working

[Brian/Support]

By Googling for the Index I found this post dated 07-01-2011 on a
http://www.british-genealogy.com forum:
"According to a press release on the Society of Genealogists web site,
SoG data that was previously available on the Origins web site is moving
to Findmypast."

Google also listed FindMyPast as a location for the Index.

I will submit a problem report to have the URL changed to
FindfMyPast.com. This is a subscription site so it looks like the Index
is no longer available for free.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 13/12/2013 8:14 AM, David Newton wrote:
> The link goes to a page on the British Origins website which,
> presumably, no longer exists. I have checked out their collections list
> and Boyd's Marriage Index does not seem to be on it.
>
> David Newton



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Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

[Brian/Support]

There is a work around in build 361 Bill. As one other poster indicated
you can place the source on the source clipboard in Legacy 8, pasting
from the clipboard will work to add a new source.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 13/12/2013 1:36 AM, William Boswell wrote:
> It should work like it did before the latest update.  The only workaround 
> that is working now is not to update Legacy to the latest version.
>
> Bill Boswell



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Re: [LegacyUG] Edit screen has some died in and buried in colored red.

[Lloyd Hite]

On 12/13/2013 11:46 AM, Paul Gray wrote:
> I think it means there is a source attached.
>
> Paul Gray
Thank you, Paul. I think you are correct.

Lloyd



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Re: [LegacyUG] Edit screen has some died in and buried in colored red.

[Mike Fry]

On 2013/12/13 18:41, Lloyd Hite wrote:
> List, What does  died in and buried in in red mean? I thought maybe it
> was if there was a note attached, but I noticed that I have some died in
> not colored red wirh a note attached and some died in colored red
> without a note.
> Same thing with the buried in. I have 51 with a burial note and only one
> of them is colored red.

That item of data has a source attached to it.

--
Regards,
Mike Fry
Johannesburg (g)



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RE: [LegacyUG] Edit screen has some died in and buried in colored red.

[Paul Gray]

I think it means there is a source attached.

Paul Gray

-Original Message-
From: Lloyd Hite [mailto:lhit...@gmail.com]
Sent: December-13-13 9:41 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Edit screen has some died in and buried in colored red.

List, What does  died in and buried in in red mean? I thought maybe it was if 
there was a note attached, but I noticed that I have some died in not colored 
red wirh a note attached and some died in colored red without a note.
Same thing with the buried in. I have 51 with a burial note and only one of 
them is colored red.

Lloyd



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-
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6917 - Release Date: 12/13/13




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[LegacyUG] Edit screen has some died in and buried in colored red.

[Lloyd Hite]

List, What does  died in and buried in in red mean? I thought maybe it
was if there was a note attached, but I noticed that I have some died in
not colored red wirh a note attached and some died in colored red
without a note.
Same thing with the buried in. I have 51 with a burial note and only one
of them is colored red.

Lloyd



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[LegacyUG] New Sourcewriter - Source Clipboard set up

[Pat Jones]

Not sure if this is a bug, a suggestion, or if I have a problem!

New Sourcewriter - Source Clipboard set up
1. When moving between tabs to add information, it appears each time I must
click "save" which saves the information and returns me to the Individual's
Information Screen.
2. Then I must click on the triangle on the left side of that screen to get
back to the Source Clipboard.
3. Not saving means (in my case) not only is the information NOT saved but
the whole program crashes.

Running W8.1 with Start8 (small program that gives me back the W7
appearance) fully updated
Legacy 8 v8.0.0.361



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Re: [LegacyUG] Re: Verify your subscription to LegacyUserGroup mailing list

[Stephanie Thompson]

Hi Ian.  I emailed support yesterday and they fixed it last night so I am
all good now.  :)  You can try emailing them again!

Stephanie


On Thu, Dec 12, 2013 at 7:45 PM, Ian Gardener  wrote:

> I too created a new email address. Despite trying to subscribe over
> and over (abt 40 times), unsubscribe, resubcribe, etc it wouldn't
> work. Question to support went totally unanswered (unusual in my
> experience). In the end I have been forced to go back to my old email
> address and all the spam it gets. :(
>
> On 12/12/13, Ward Walker  wrote:
> > Stephanie,
> >
> > Who to ask is Legacy Technical Support (supp...@legacyfamilytree.com).
> You
> > might have seen this topic on your working account, as it came up 3 days
> ago
> > and many, many times in the past.
> >
> > I wish that Legacy would add instructions about this frequent problem to
> the
> > verification e-mail, where they already have a message about the broken
> > link.
> >
> >   Ward
> >
> > From: Stephanie Thompson
> > Sent: Wednesday, December 11, 2013 2:56 PM
> > To: LegacyUserGroup@LegacyUsers.com
> > Subject: [LegacyUG] Re: Verify your subscription to LegacyUserGroup
> mailing
> > list
> >
> > Hello.  I am not sure who to ask, and figured I would see if this goes
> > through.  I have another email address that is a part of this user group
> > that is working just fine, but I wanted to switch to this account since
> this
> > is the one I will use for all my genealogy stuff.  I have subscribed to
> the
> > list twice now with this email address, and received the verification
> email.
> >  I click the link in the email and it says I am subscribed.  But I have
> yet
> > to received any of the emails through this account yet.  Thoughts?
> >
> > Thank you,
> > Stephanie
> >
> >
> >
> >
> > On Wed, Dec 11, 2013 at 6:53 AM, 
> wrote:
> >
> >   You have requested a subscription to the
> LegacyUserGroup@LegacyUsers.com
> > mailing list.
> >
> >   To be added to the list you must click the following link to verify
> your
> > subscription:
> >
> >
> >
> http://mail.legacyusers.com/public/optin.aspx?id=8147e2b8cec747f98a5797e8748d07c5&ml=3&domain=LegacyUsers.com
> >
> >   If the link above is broken into more than one line then please copy
> each
> > line to your browser's address bar.  Make sure there are no spaces and
> then
> > press the Enter Key to open the link.
> >
> >   Thank you,
> >   Legacy Family Tree
> >
> >
> >
> > Legacy User Group guidelines:
> > http://www.LegacyFamilyTree.com/Etiquette.asp
> > Archived messages after Nov. 21 2009:
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> and on
> > our blog (http://news.LegacyFamilyTree.com).
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> >
> >
> >
> > Legacy User Group guidelines:
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> and on
> > our blog (http://news.LegacyFamilyTree.com).
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> >
> >
>
>
>
> Legacy User Group guidelines:
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> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>



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Re: [LegacyUG] links in research guidance no working

[David Newton]

The link goes to a page on the British Origins website which,
presumably, no longer exists. I have checked out their collections list
and Boyd's Marriage Index does not seem to be on it.

David Newton

On 13/12/2013 12:07, Kim Jones wrote:
> Hi,
> Hope this is where I come to find out if the links in the research
> guidance are still supposed to work.
> Was doing some checking out at research guidance on the Legacy 8 program
> and found that a link on the suggested sources on the Goal: Birth tab
> for Boyd;s Marriage Index, 1538-1840 has a link that cannot be found!!!
> Are links from the program supposed to work or is it just there for looks?
>
>
> *"Boyd's Marriage Index, 1538-1840: *This index, compiled from copies of
> parish marriage registers, Bishop's Transcripts, and marriage licenses,
> lists over seven million English marriages peformed from 1538 to 1840 in
> over 4,300 different parishes. The index lists the names of the couple,
> the parish, and the year of the marriage. Once the index information is
> obtained, you can search the original parish registers. It is not
> complete. Learn more about this resource by clicking *_here _*"
>
> I clicked and it came up with "404 - File or directory not found. The
> resource you are looking for might have been removed, had its name
> changed, or is temporarily unavailable.
>
> Can some one let me know about this please?
> Thanks
> Kim
>
>
>
> Legacy User Group guidelines:
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> our blog (http://news.LegacyFamilyTree.com).
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>
>



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[LegacyUG] links in research guidance no working

[Kim Jones]

Hi,
Hope this is where I come to find out if the links in the research
guidance are still supposed to work.
Was doing some checking out at research guidance on the Legacy 8 program
and found that a link on the suggested sources on the Goal: Birth tab
for Boyd;s Marriage Index, 1538-1840 has a link that cannot be found!!!
Are links from the program supposed to work or is it just there for looks?


*"Boyd's Marriage Index, 1538-1840: *This index, compiled from copies of
parish marriage registers, Bishop's Transcripts, and marriage licenses,
lists over seven million English marriages peformed from 1538 to 1840 in
over 4,300 different parishes. The index lists the names of the couple,
the parish, and the year of the marriage. Once the index information is
obtained, you can search the original parish registers. It is not
complete. Learn more about this resource by clicking *_here _*"

I clicked and it came up with "404 - File or directory not found. The
resource you are looking for might have been removed, had its name
changed, or is temporarily unavailable.

Can some one let me know about this please?
Thanks
Kim



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