**
You will have to use a SQL menu. this menu will query the field table. please use the following SQL that will give a list of fieldid and field name for form Form11. change it accordingly.
select fieldid,fieldname from field where schemaid = (select schemaid from arschema where name = 'form11')
**
Hi,
Here is what I am
trying to do, I have a menu from which I select a form name, On selecting a form
name, I have all the fields name populated on another menu. After selecting a
particular field i want to store the database id of that field in a hidden
character field.
E.g.
Menu1->My
Running SLA 5.5 patched to 1457 both on dev and prod. Both dev and prod
are running ARS 5.01.02 patch 1428.
On dev everything runs fine.
On prod I am getting multiple SLA:Measurement entries, some marked for
delete but not deleted. Also several Business Time calculation errors due
to paramete
Good to see you back Phil... along with your quick humor :)
Herb Partlow
President/CEO
IB Technical Consulting, Inc.
(O) 408-253-0344
(F) 408-253-0344
(C) 408-309-5316
[EMAIL PROTECTED]
http://www.ibtechnicalconsulting.com
-Original Message-
From: Action Request System discussion list(A
If you are running a VM, then you want as much L2 cache (typically 2MB) and
physical memory (RAM) as possible. If you are brave try it on one of the new
Duo core machines. My toshiba M400 will address 4GB of RAM and has two intel
procs running at 2.16 GHz with a 667MHz FSB. Its fun to ask the
**
Thanks Carey. I modified the wsdl as that sounded on target, but I'm still getting the same error. Hopefully one of your other options will yield a better result. I have to wait until the network guys come in in the a.m. Thanks again. P Carey Matthew Black <[EMAIL PROTECTED]> wro
Hi Guillermo,
I'm not sure where the whitepaper has been moved to, but this link will take
you to BMC's Q&A on this.
http://supportweb.remedy.com/kmspublic/KM-3286.htm (I can't locate a
more recent version than ARS4.0, but the concepts should be pretty similar
under more recent versi
P,
Just a guess... but it looks like the web service client can not
resolve a host name in the WSDL that you feed the Filter Set field
action.
I would suggest that you login to your ARS server (at the command
line) and try to
"ping ncsusratpzps1"
That looks like all the WSDL has for the web serv
**
Hi All, Has any of you seen the below (extensive) error when invoking a webservice that is being consumed? The AR error: ARERR [9130] An exception occurred from the WebService class : ; nested exception is:java.net.UnknownHostException: ncsusratpzps1 The unix error: Axi
Hi Eric
Thanks for your help, where can I find that withepaper?
Greetings from Mexico
-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] En
nombre de Eric Cleereman (IT)
Enviado el: Miércoles, 26 de Abril de 2006 02:33 p.m.
Para: arslist@ARSLIS
We have an immediate opening for an experienced Remedy Developer at AEGON,
an industry leading insurance company. The position is just what you think
it would be - Remedy development, mostly for projects, system enhancements,
and customized solutions tempered with some system support.
We curre
**
If you have more fixed licenses installed on your production system than dev it will not import all of the records. You can have all of your fixed licenses on your dev system.
Likewise, you probably don't have all your floating licenses if any on your dev system.
Are you logging in Demo e
Hi, sounds like a free text field, and if it's free it is ..else have menues
and underlying forms with valid data. Maybe those who enter "" and "." need
a bit of education how to use the system ...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
**
Hi,
Yes, I used Migrator.
When I tried to reconcile the users on Dev, it says I have no write
license.
I did a search to find any users in the User form on Dev with "write"
licenses, however the message says "no matching requests." On an
unqualified open search, it says "no matching r
**
Since you're using the word migrate, I'm guessing you're using Migrator. Have you tried just migrating the forms and data from prod to dev to get it back insync?
On 4/26/06, Kathy Morris <[EMAIL PROTECTED]> wrote:
**
Hi,
I migrated over the forms and the data.
I do have the correct form o
Gotcha...thanks
Kyle
Rick Cook wrote:
Not in my experience. Just if anything doesn't look right, or the
installation hangs, re-install.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, Ap
Not in my experience. Just if anything doesn't look right, or the
installation hangs, re-install.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, April 26, 2006 12:24 PM
To: arslist@ARSLIST.
Hi Guillermo,
To disallow a single character, you could require the data to match a pattern
(under the field properties tab). Wildcards can be used for the pattern, so
the following pattern would require a string at least two characters long:
%__%
You could extend that to %__%
**
Hi,
I migrated over the forms and the data.
I do have the correct form on the production system and the correct data on
the production system.
__20060125___This posting was submitted with HTML in it___
Luckily, the laptop does have 2GB of ram. So, you don't think there is
anything I should be looking out for(ports, permissions, etc)?
Kyle
Rick Cook wrote:
Well, you'll want about 2 GB of RAM for all of that - 1 GB makes it run
pretty slow. Other than that, it should work fine. I've install
**
Can anybody share their versions of Netcool Object Server/ARSGateway
with ARServer 5.1.2 to 6.3?
Erwin
__20060125___This posting was submitted with HTML in it___
**
Kathy,
Do you mean the forms themselves or the data?
If it's the forms do you have a backup def file you can import them from? Are the forms correct on the production system so they could be migrated from there?
Migrating just the forms should not do anything to the data unless there
**
Just a thought because I ran into something similar. Check to see if
you have server-side logging enabled. If you do, check on the sizes of
those log files.
I ran into a problem where the log files would get to be 2GB in size
(which is the max allowable by ARS). When I restarted the serv
**
Hi,
I’m reposting to try to get more
responses. J
Thanks,
Erwin
From: Ocampo, Erwin
Sent: Friday, April 21, 2006 2:22
PM
To: 'arslist@ARSLIST.ORG'
Subject: ARServer 6.3 on Red Hat
AS4
Has anybody done this? Any “need to
know’s” or horror stories? Thanks in a
Remember the old days.. Flat File.. I loved that.. Was that 4.0 ? They
stopped that ?
No.. It had to be 4.03 right ?
Now If you were to put the latest DB you get Bloated down... Easily...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] O
**
oops...
On 5.1.2, I accidentally migrated over the User and Group forms on our
development server. One of the user names still work so I am able to login
and see forms.
How can I correct this without re-installing AR System?
__20060125___This posting was submitt
Well, you'll want about 2 GB of RAM for all of that - 1 GB makes it run
pretty slow. Other than that, it should work fine. I've installed demo
server environments on XP Pro before, and it usually works the first
time. When it hasn't, a re-install worked all of the time.
Rick
-Original Mess
Title: Maybe a area user question
**
I have a form that contains 24 questions as a survey.
The problem is that when the user try to print this (to a paper) remedy print all this in one page withour giving the opportunity to change it and obviously it’s a horrible print.-
I am wanting to setup a demo system on a laptop (running XP Pro) to run
ARS 6.3 (latest stable patch) and ITSM 6.0 (Helpdesk and Change
Management) running on an Oracle DB. The machine is only going to be
used to show features of ITSM 6.0 to some senior management staff. Is
there anything spe
Hi dear listers!!
How can I validate that a user types a correct Word in a character field??, for
example, not accept only one punctuation character (comma, point, etc), or only
one letter, or not valid word ("", "" for example)
Any idea?
Thanks in advance
Greetings
_
**
hi, jose manuel, thanks for your answer.
but what is the name of the plug-in thats contain the connector?
On 4/26/06, Jose Manuel Viejo Lobato <[EMAIL PROTECTED]> wrote:
Hi david, the error you reported is "The specified plug-in does not exist."AR System server has referenced a plug-in tha
**
We at Specific Integration, Inc. are searching for
additional Remedy Developers to join to our staff project team in the
Washington, DC area. Specific Integration is a long time Remedy Integration
Partner. We have an immediate need for developers in the DC Metro area to
support private
Zandi,
I do not know this for sure, but what your describing sounds more like
a bug in that patch than a "requirement of the system" to me.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap P
Hi Jose Antonio,
I used somethig to resolve this, and this is to block the access to the double
click in the attachent pool, and create a button.
When you press the button, an active link fires an action than saves the attach
to the temp file with the name you specified (something like file_$TIMES
Hi david, the error you reported is "The specified plug-in does not exist."
AR System server has referenced a plug-in that the plug-in service has not
loaded.
Are you sure there is the file or the service or something related in the remedy
machine, and it have the riht permissions??
Hope this hel
Robert,
There is a white paper for integrating ARS with single sign on, under
the documentation section on BMC (Remedy's) support web site which could
be useful reference for what you are doing.
Kind regards,
Saby
-Original Message-
From: Action Request System discussion list(ARSList)
[m
Hi all;
I'm having problems installing my dev environment.
Windows 2003
DB2 UDB 8.1 Fix Pack 6
ARS 6.3 Patch 16
Now I have a production box running, and I want to create the new developement
boxes. I made a new install that runs fine, and after this the database created
was restored with the data
Hello all,
I have a project coming up in the near future trying to integrating a "Single
Sign-On". The environment is as follows:
Solaris 9
ARS 6.3 Patch 14.
Oracle 9i
LDAP (Sun 1)
Active Directory
Have anybody tried to integrate a Single Sign-On? Is th
**
This time is a windows2003 server. on a HP proliant with
4GB of RAM. the DB is oracle 9.2 .. why can be the arserver.exe process trying
to get so many memory??
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Adam
PropeckSent: miércoles, 26 de
**
Hardware and platform details? I don't know if it makes a difference, but I'm curious. I know I had read about some malloc issues on some older Sun flavors.On 4/26/06,
Munoz, Alvaro <[EMAIL PROTECTED]> wrote:
Hi fellas,Im nos able to restart remedy service. Server went down for maintanceand aft
Hi fellas,
Im nos able to restart remedy service. Server went down for maintance
and after reboot Remedy service remains in "starting". In arerr.log I
get the error:
Wed Apr 26 18:14:54 2006 390600 : Malloc failed on server . (ARERR 300)
Wed Apr 26 18:14:54 2006 390600 : El servidor de AR Syste
I would be more concerned about whether HP intends to continue to support their
Service Desk, now that they've bought Peregrine's Service Center. I don't know
what's in it for them to continue to support both, and Peregrine probably has
better name recognition, installed base and revenue model.
Gotcha. I'm not personally familiar with HPOV "Service Desk", so I can't
give you a comparative analysis. Like any other "out of the box" product,
you'd need to understand all it's objects and Remedy's
capabilities/functionalities very well before trying to customize.
Our gateway is fully custom
I downloaded the 6.4 Patch 16 MS installer..
I just noticed that if you try to install on oracle..
It Must be unicode for oracle even if the server is not on that system.
I don't remember that.. Is this correct ? And if so..
Then are all the oracle installs for 6.3 on MS now that way ?
And Whi
How do you localize an ARS error?
___
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Oops... For Solaris 9 it is line 52 (line 47 is Solaris 8)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Wednesday, April 26, 2006 9:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle library/version
It is on the compatability matrix (line 47). Yes it works on Solaris
(as that is what we are running it on).
Set your environment to have ORACLE_HOME point to the 9i client and tell
the Remedy install you are using a database on a different server. The
install will then ask for the TWO_TASK (e
Hi Marco,
Although it's not on the compatibility matrix, it is possible to use 10G with
Remedy. There was a previous thread on the list titled "Oracle 10gR2 in use?"
which addresses a workaround to allow this.
Basically you need to do the following:
Obtain a copy of the 9I R2 client.
(av
Hi Rick
Upgrade is not an option nowadays, but I will consider it.
Thank you anyway.
Jose Antonio
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Why are you still using User 5.1 against Server 6.3? It costs nothing
to upgrade the clients, and it might solve some issues, including this
one.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jose Antonio Gonzalez
Sent
Thank you a lot for the useful information Mike ! ...this is very useful for
the integration topic.
As for the original question, I am sorry I have not stating is very precise.
What I need to know basically is, how the ability to build your own
applications can be compared between both tools /
**
Hi
Dave,
We're reinstalling
the application.
My supervisor
wasn't to keen on the look and feel of it when he first saw the application (we
are currently using a customized HD application from version 4 as well) We have
a "demo" session with some other managers next Tuesday so I'll se
Robert,
I'm not certain that I fully understand your question. I believe
you're asking if you can customize the Remedy-side of the HPOV
bidirectional gateway after implementation. If so, then yes, you can.
The gateway is a client installed on the HPOV server and a form and
some work
**
**
Hi Paul,
Yes login/pwd is only the
problem that I am facing. So is there a work around or some tweaking that could
be done other than adding a URL to allowed sites within the proxy server (ofcourse)?
[Clements, Paul]
If there is an anwer to that question I too would like to kno
**
Hi Paul,
Yes login/pwd is only the problem that I am facing. So
is there a work around or some tweaking that could be done other than adding a
URL to allowed sites within the proxy server (ofcourse)?
Regards,
Veeral Oza
From: Action Request System discussion
list(ARSList) [mailto:[EMAI
Which version of Mid-Tier you are using ?
If the Mid-Tier is on 6.3 then you have to use "public" on the URL
Thanks
Shibu Samuel
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of
Veeral J Oza
Sent: Wed 4/26/2006 12:15 PM
Hi all,
I have a form with an attachment pool. Every entry of the form contains an
attached file and all attachments have the same name.
When I open the attachment in the first entry I can see the file correctly
but when I do that with the second one,
I see the same file that in the first one.
Marco,
Read the install instructions. You will find, very clearly
documented, that Remedy v6.3 (the latest version) requires the Oracle
9i R2 client when your using Oracle as its RDBMS.
Ref: Installing-630.pdf Page 118, comment column for the row starting
with "Oracle client".
There is no "
**
**
I am facing problem while consuming
web services.
ERROR: URI not found http://www.xmethods.net/sd/2001/CurrencyExchangeService.wsdl
Additional Details:
Connection timed out: connect
[Clements, Paul]
When we log on to external web sites from within our
organ
**
Hi,
I am facing problem
while consuming web services.
ERROR: URI not found http://www.xmethods.net/sd/2001/CurrencyExchangeService.wsdl
Additional Details:Connection timed out:
connectcom.remedy.arsys.ws.util.ARWSException: URI not found http://www.xmethods.net/sd/2001/CurrencyExchan
**
I was asked to post this as we
have had a developer move on to java development. I am not a
recruiter, but a developer myself for MITRE, so please be nice. The
company website is: www.mitre.org and the job number
is 5676BR. I will be happy to post it for you if you want to send your
**
Have
you tried the import tool 6.3? I use this version with my 5.1.2 server without
any problems.
Joerg
-Original Message-From: Action Request System
discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Aaron
KellerSent: Tuesday, April 25, 2006 4:13 PMTo:
ars
**
Hi everybody
When I try to create a new class in the CMDB return me an error. The error says: ARERR [8755] The connector OBJECTSTORE.ARF.SYNC not exists.
can anybody help me?
Thanks
David
__20060125___This posting was submitted with HTML in it___
Hello All,
We have one of our servers where we had installed patch 15 for mid-tier to
solve an issue. We are on ARS6.03. But due to some reasons we had to rollback
to patch 14 for mid-tier. Now at the same time we were also importing the def
of HP:Helpdesk form one other server to this server.
Title: Whatsup --> Remedy
**
I have
just done an integration from our NMS to Remedy that fires on NMS event
generation and raises Remedy tickets for specified events - this could be a
server event. The integration connects to the NMS event handler and
waits for events to be sent to it, then
Hello listers,
just to bring to your attention that T-Mobile in UK is looking
for a senior developer with Remedy experience.
For more details please check the web site www.t-mobile.co.uk.
The job reference number is 21103 in the Careers section.
Regards
Jiri
**
It's on Matt Reinfeldt's site:http://www.mattreinfeldt.com/site/component/option,com_docman/task,cat_view/Itemid,/gid,29/orderby,dmdatecounter/ascdesc,DESC/
(btw it was the first hit in Google)Regards,MichielOn 4/25/06, T. Dee <[EMAIL PROTECTED]
> wrote:I downloaded ARInside in September 2005.
**
You could create a display only field on the form you're importing to and have workflow take care of 1) the replace function 2) move to the diary field. This will prevent you from having double entries in the diary field.
--MichielOn 4/25/06, Aaron Keller <[EMAIL PROTECTED]> wrote:
**
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