Hi
I remember facing this problem sometime back, I think it was some charset
issue.
Could you please let me know what is the charset on the m/c ? Also what is
the output
when you give command "locale" on the linux box ?
Is it possible for you to provide the screenshot of the outgoing mail ?
Tha
What we are doing over here is parsing the user.log file with Access.
Works nicely so far.
Yes, we don't really get how long a user has been connected, but what we
can do is report a certain high load timeframe (typically when Europa
and Nafta work together) and check which user has logged on at
Don't know if you've resolved this issue, but I believe I've seen users
experience this issue when they are using Java (Sun) in IE. In
IE--Tools/Internet Options/Advanced -- scroll through the list -- if you see
Sun Java, uncheck it, restart the browser and see if the error goes away.
Janie
---
All,
BMC support checked the install with me using webex and recommended several
things. The last recommendation was the one which worked, although I did
not believe it will do a lot. They asked me to burn a copy of the
installation files on a CD and install from the CD.
I did not have access to
Eli you have topped everyone!!!;)
On 5/15/07, Eli Schilling <[EMAIL PROTECTED]> wrote:
** In regards to #7, the relative inverse is also true: Two women, who
have been lifelong friends, can become bitter enemies in less than 10
minutes. I have found that its VERY important to know wh
Yes it is a very powerful tool. I played with it last year at this time. I
included a refrence to it in my presentation at User World last year.
I ran data through it today. I'm making a comparison of his output against my
own routines to provide some feedback to Misi.
Dave
---
The extra fb server stats form is not to be confused with the
cumulative vs. individual queue logging.
If you just need counts and you are using OpenView, you may want to
look into the snmp capabilities that ars provides. The snmp interface
serves basically the same information as the server sta
In regards to #7, the relative inverse is also true: Two women, who have
been lifelong friends, can become bitter enemies in less than 10
minutes. I have found that its VERY important to know when this
situation takes place. Inviting the wrong people to a surprise birthday
party can have adverse
That's interesting.. I never really noticed that.. good to know kind of
information..
Rgds
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Axton
Sent: Tuesday, May 15, 2007 6:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Licens
Axton,
I'm not near manuals but would that be the difference between turning on
cumulative vs incremental logging on the server statistics?
I also should point out that even with us logging at 5 minute intervals we
still might max out on licenses and not see it with the floating count. It's
o
I give him props for trying! I'm not married.. so all I know is that all my
answers would be wrong lol.
On 5/15/07, Susan Palmer <[EMAIL PROTECTED]> wrote:
** Poor Chris ... so much learning to do ...
1 ... wrong
2 ... probably true
3 ... most likely true
4 ... what is decoupage ... how co
Poor Chris ... so much learning to do ...
1 ... wrong
2 ... probably true
3 ... most likely true
4 ... what is decoupage ... how come you know that word ... lol
5 ... ummm ... not sure that's always true
6 ... VERY true :)
7 ... I doubt this is true in most cases ... just trying to make s
It was removed starting with 6.x, I think, but it did a push fields
(which always triggered a table scan) to a form that grew at the same
rate as the server stats form. It was one of those things that just
got worse and worse the longer server stats was turned on. When
working at UNT, I remember
thanks...i found it and did what you said. Now I cant get the .log file to
show up. I closed it before running it like it said. Boy do I feel dumb
On 5/15/07, Coby West <[EMAIL PROTECTED]> wrote:
** Go to the AR System User Preferences form and turn on Global Logging.
You will have to log ou
I hadn't noticed there was workflow defined on this form - I thought/assumed
this form being more of a 'system' form might have had only internal server
processes running against it.
In any case I just checked and there isn't any workflow on my dev server. In
my case I guess its just the fact that
Another example, from the classic era:
http://youtube.com/watch?v=3ulP2R9EdAE
This one is clean too.
Axton Grams
On 5/15/07, Axton <[EMAIL PROTECTED]> wrote:
I found the movie trailer
http://youtube.com/watch?v=0-QhONXlygc
LMAO, it's a clean video.
Axton
On 5/15/07, Shellman, David <[EMAI
Depending on what version of arserver you have, or upgraded from,
there was a derver statistics differences form that was implemented
horribly. If you disable the filter on the Server Statistics form
that pushes to the differences form, you will not see a performance
impact.
Axton Grams
On 5/15
I found the movie trailer
http://youtube.com/watch?v=0-QhONXlygc
LMAO, it's a clean video.
Axton
On 5/15/07, Shellman, David <[EMAIL PROTECTED]> wrote:
Gidd,
Will there be a movie trailer for this one?
Dave
--
[EMAIL PROTECTED] (Wireless)
- Original Mes
The only way is to delete the ones below and re-add them.
You have a tool that builds it's elements alphabetically??? This seems
like it would never pass an XML schema check. A tool that consumes a
Web Service should build it's elements based on the WSDL or on an XML
Schema not come up with
WSDL Element Order
Eric,
Try doing this...
Export the Web service.
Delete the existing one
Flush the Mid-Tier cache... make sure its flushed..
Import back the web service
Flush the Mid-Tier Cache again..
This will cause the AR Server to think that this web service has been
created afresh, and mi
Gidd,
Will there be a movie trailer for this one?
Dave
--
[EMAIL PROTECTED] (Wireless)
- Original Message -
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: Tue May 15 16:52:11 2007
Subject: Re: OT:Humor - Top 10 Things Men Know
Go to the AR System User Preferences form and turn on Global Logging. You
will have to log out and log back in.
Coby
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Katherine Hoffner
Sent: Tuesday, May 15, 2007 2:30 PM
To: a
Can you create a log file for the internet? I want to figure out what the
form is in mid tier and I cant figure out how to turn on and off the logging
so that I can find it.
--
Katherine
___
UNSUBSCRIBE or access ARSlis
coming soon !
Gidd
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Colin
Sent: Tuesday, May 15, 2007 1:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Humor - Top 10 Things Men Know About Women
**
No one has posted "Top 10 Things
THE ONLY 10 Things Men (ok...I) Know About Women:
1. They don't look at the toilet seat before they sit down.
2. If it could be said in 10 words, they'll use 50.
3. They smell nicer than we do.
4. Fabric, lipstick, throw pillows, bath salts, sling-backs and decoupage
(whatever the hell that is) ar
Then its probably our underpowered development environment here.. I had
turned on the Server Statistics a couple of weeks ago but noticed it was
collecting more information than needed and there is no way of turning off
the rest of the stats that I know of. Maybe something in the config file to
mak
If you have the ARDBC plugin installed on your server, you can make
ar.cfg changes using the Configuration ARDBC form. Look for an existing
entry with 'Name' = "Suppress-warnings", or create a new one with that
name. Use 1203 as the value. Then get your admin to cycle the service.
By they way,
Few men forget anniversaries? The remaining account for a significant
0.0001 of the male population.. That's probably an improvement from the
trend 10 years ago..
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Chapman, Col
Unfortunately no. This suppression can be done only at the server
administration level and cannot really be controlled at the application
administration level. The only possible way for you to do this is editing
the configuration file manually. What you could do is ask your windows/unix
server admi
You've got that right Warren! But knowing what the problem is half the
battle; right?! :P
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore
Sent: Tuesday, May 15, 2007 3:10 PM
To: arslist@ARSLIST.ORG
Subject: R
I though it was GREAT
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pickering, Christopher
Sent: Tuesday, May 15, 2007 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Humor - Top 10 Things Men Know About Women
**
Hi All,
We are running ARServer 6.3 on AIX 5.2, and Mid-Tier on Windows 2003.
I looked through several docs, but I've not been able to find the answer to
this: If I add an element to a Remedy generated WSDL, how can I change the
position of the element?
For instance, I have the following elem
Emad,
Probably time to check the license and make sure the information is in sync
with the main AR Server license. If the host name or some other information
does not match the AR Server license information it is very likely that the
license is not a valid license and is not being validated at th
Thanks Joe. Unfortunately I am not the server administrator. I only develop.
Is there anything that can be done with workflow?
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Joe D'Souza
Sent: Tuesday, May 15, 2007 4:15 PM
To
No one has posted "Top 10 Things Women know about Men" ?
I guess #1 is "They don't understand Women" !
Colin
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pickering, Christopher
Sent: Tuesday, May 15, 2007
How can anyone defend against the truth?
C
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Tuesday, May 15, 2007 3:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Humor - Top 10 Things Men Know About W
Bola,
Add this line to your ar.conf (or ar.cfg file if your server is windows)
Suppress-Warnings: 1203
Run the arsignal with the -c option against your server
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Oyefeso, Bol
The only thing I guess I know about women is that I knew there would be at
least one on the list who might have responded to this thread with some tone
of defense :-) No offence meant Susan :-)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTEC
We KNOW quite a few things about Women
... It's the understanding that alludes us!
On 5/15/07, Rick Cook <[EMAIL PROTECTED]> wrote:
** Actually, we just didn't want to make Gidd look bad. :)
*Rick*
--
*From:* Action Request System discussion list(ARSList) [m
Joe,
We have our system set to log server statistics on a fairly frequent
interval and we don't see a lot of impact.
I'll agree that Misi's processes are robust and give nice data.
For us, I created a form that collects data on the number of creates and
modifies an individual does with in an
Actually, we just didn't want to make Gidd look bad. :)
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Tuesday, May 15, 2007 12:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Humor - Top 10 Things Men Know About Wome
I am pushing data from one field to the other and I am receiving this error.
Does anyony know how to suppress this error message?
Bola Oyefeso
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Wher
I notice no men are refuting the post . lol :)
On 5/15/07, Gidd <[EMAIL PROTECTED]> wrote:
** 10:
9:
8:
7:
6:
5:
4:
3:
2:
1:
Doh !!
Regards…Gidd
__20060125___This posting was submitted with HTML in
it___
_
Sharon,
I think the issue may be that you are trying to set the Request ID (Field ID
1) with a value while opening the form in Submit mode. Since the field is a
system field, I believe your value is being removed since once you hit
submit, the system fills the field with the record id.
Hope tha
Carol,
I see what you are indicating, but this will still not really give you a
real time dataset of actual usage but a approximate usage based on ur
statistics collected every 30 minutes as in your case.
To get a true data set, you may need to use a utility like that of Misi's.
Christopher chime
Ah - found it. Thanks, guys. It was there all along, and I even remember
opening it before - I was just expecting it to look a bit more...robust, I
guess.
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Tuesday, Ma
Rick,
Its a word document with embedded macros so might not make it to the list if
I were to attempt to send it. I'm not quite sure if you can find it on the
support web as yet as I recall the agent telling me that they are still in
the process of developing little utilities like this in way of ex
UNCLASSIFIED
Very nice page; thanks for sharing.
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList)
[mail
This may help.
You can bring up the "Monitor Tomcat" or "Configure Tomcat" facility, go to the
Java tab, and change the min and max heap settings (called "initial memory
pool" and "maximum memory pool") - this will make changes in the registry too
see this link:
http://www.brightworks.com/tec
On Windows (all I know):
Start - Programs - Apache Tomcat 5.5 - Configure Tomcat
Java tab
I set initial memory pool to 1024 and maximum to 1536
My servers with this configuration are able to prefetch the entire ITSM
suite with SLM minus AM plus RKM, something which routinely cratered
ServletExe
John,
Try this:
http://www.westoverconsulting.co.uk/utilities.html
Regards...Gidd
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Atherly
Sent: Tuesday, May 15, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: SHR:SchemaNames form
Just in case you need to remove the field from all the views without
deleting the field, do the following. I've accidentally found that you can
do this a couple of years ago, and yet have the application work normally..
1) Create a temporary view and put all the fields that you want to remove
from
I have the 7.0.1 p2 MT installed and it basically works, but I need to do
some tweaking and config stuff to increase the capacity of Tomcat (which is
installed in v7 instead of New Atlanta) to be able to process Remedy data
(it's crapping out after caching/displaying like ONE form).
I know how to
Lenny Warren had a form that would tell you the next ticket number and let
you set the next ticket number. Does anyone have a copy of it?
John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120
___
10:
9:
8:
7:
6:
5:
4:
3:
2:
1:
Doh !!
Regards.Gidd
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
Thanks a lot Christie!
Chris
On 5/15/07, L. J. Head <[EMAIL PROTECTED]> wrote:
** take a look at the substr function
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Chris Moore
*Sent:* Tuesday, May 15, 2007 8:59 A
All fields on a particular view will appear in the "Fields" drop-down on
the advanced search bar; hidden or not. The only way to remove them
from the menu is to remove them from the view.
-Eli
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTE
take a look at the substr function
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Moore
Sent: Tuesday, May 15, 2007 8:59 AM
To: arslist@ARSLIST.ORG
Subject: Remove the last four characters of a string of any size
** Hey everyone,
Is
LEFT($Field$,LEN($FIELD$)-4)
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Moore
Sent: Tuesday, May 15, 2007 7:59 AM
To: arslist@ARSLIST.ORG
Subject: Remove the last four characters of a string of any size
** H
Hey everyone,
Is there a way to create an active link to remove the last four characters
of a string?
As in, if a string was "X AND Y AND Z
AND " and I wanted to remove the final "AND ".
Thanks,
Chris
___
UNSUBSCRIBE o
Take them out of the view? (I'm taking a guess here)
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Anukampa Malik <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
05/15/2007 06:54 AM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subje
Hi List Members,
Is there any way in which we can restrict the fields that get displayed
in the fields option in Advanced Search Bar?
My requirement is that hidden fields should not get listed in Advanced
Search Bar.
Thanks
Anukampa
DISCLAIMER:
MessageOnce again an undocumented change results in catastrophic failure.
When will we ever learn?
Oh, the humanity...
-C-dub
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mark Blankenship
Sent: Monday, May 14, 2007 8:18
It got depressed and is currently undergoing pyschoanalysis.
Fluxman
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Joe DeSouza
Sent: Saturday, May 12, 2007 10:24 PM
To
The api is always available for browsing at arswiki:
http://arswiki.org/projects/arapi/browser/trunk/7.0.1/windows/include
Axton Grams
On 5/15/07, Shafqat Ayaz <[EMAIL PROTECTED]> wrote:
**
Hi
I can't get hold of ar.h, and need to know what the values are for client
types, specifically User To
Joe,
I think you missed the part where I said that WE ARE runnning in Server
Groups (we have 2 load balanced servers). The system creates one record per
each server so you don't get the aggregate count. HOWEVER, since it's a
Remedy form, you can create fields and add workflow to get the total c
Good information--I was looking for a GMT Friday escalation...
firing on: 'OPS:TensionHighNeedRefresh' = $Yes$ (from a current menu, of
course).
d
**
Don W. McClure, P.E.
Systems Engineer
University of North Texas
dwmac_at_unt.edu
940.565.3287
>>> "J.T. Shyman" <[EMAIL PROTECTED
Hi Shafqat,
how are you? What are you doing?
Kind regars,
Albert
Heres the part of ar.h you are looking for.
/* Client Id for an API program */
#define AR_CLIENT_TYPE_UNKNOWN 0
#define AR_CLIENT_TYPE_PRE_501/*
Pre 5
Hi
I can't get hold of ar.h, and need to know what the values are for client
types, specifically User Tool and the Web browser.
Does anyone have these values handy?
Many thanks in advance
Shafqat
Shafqat Ayaz
"Break the Rules, Forgive Quickly, Kiss Slowly, Love Trul
Morning All,
Just to add a testimonial to Misi's statement below - We use rrrlic in a
server group environment (6.3 p21, Sybase 12.5.3, Solaris 5.9) with a
balancer in front and it does exactly as advertised. I am fully aware
of my license allocation and who to move what license to each time I
m
Phani,
The form being used is a Regular Form being opened in submit mode.
This is the link we use:
http://ilremedy1/arsys/apps/en/ilremedy1/arforms/CMA_webDefault.jsp?serv
er=ilremedy1&form=CM:Change%20Management&vui=Requester1&mode=SUBMIT&F1=C
M00410
After we go through the login p
Hi Sharon,
Some questions regarding "When the user is not logged in and they have
to go through the login page, the request id gets lost and the page
opens up without the information."
1. What type of form are you calling using the URL??
2. If you can share the URL that would help to analyse be
ARS 5.1.2 patch 1484 Mid-Tier 6.0
I have a link to a particular request that goes out to members of a
distribution list. Because the usernames are in the list and not in a
field in the request, I cannot add into the url the username and
password parameters. (I'm open to suggestions on how to do t
In theory you should only get this if you haven't enabled Dev Cache mode and
applied the SLM Application License (which probably requires a restart of
the AR Server, or a signal to re-read the license file).
Make sure you have fulfilled both of these pre-requisites..If you have, then
it's time to
Hello,
If we use line item element of XML Data type e.g. (item name) in Output
Mapping while calling a web service by using filter with option
maxOccurs="unbounded" then it will give error 2986 while mapping this
XML element to any field of a form. Actually we need only first line
item in requ
Hi,
We need to use external web services by using filters. In that case we
need to use both Input and Output mappings. Can someone send a Small
Example of a complete external Web service (not AR system web service)
which I can run to test the things ?
Actually I have some doubts also reg
76 matches
Mail list logo
