Hi,
Is it possible to display the help text (tool tip) for field in a form,
when the cursor is
pointed to the field ? If so kindly let me know the steps to create the same
Regards
Thiyagu
Unlimited freedom, unlimited storage. Get it now, on
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Hi,
Does anyone have a sample of an AIE Flatfile External Data Store Query ?
I am using a Like statement but it isn't limiting the key data...
Computername like 'ES%'
Does anyone see anything wrong with that statement? Computername is coming
from the flatfile. It's been selected from the
Or two dhcp servers are on the same network, or a manually assigned ip, or
someone else on the network grabbed your ip, or a host of other things.
Axton Grams
On Mon, Sep 8, 2008 at 6:30 PM, Robert Molenda <[EMAIL PROTECTED]>wrote:
> ** Provided the network cable remained the same and there is o
Oops, wrong button! Sorry for the mis-post. It's been a long day!
Drew
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Roger, sorry to walk on your post here...you have a 972 area code. Is that
Dallas? I'm asking becuase I'm looking for a Remedy job in Dallas. I saw an
SRM post on Dice about 6 weeks ago for somewhere there, but it's gone now.
Did you ever hear anything about that? I'm not sure how much you keep you
Provided the network cable remained the same and there is only one interface
- sounds like DHCP release time and the DHCP remember by MAC settings - or
someone is going into the DHCP Server and doing a forced "release" on the
range of settings. I know that some DHCP Servers have oddities when updat
Thanks Joe. I will try that out.
Thanks
Chintan.
--- On Mon, 9/8/08, Joe DeSouza <[EMAIL PROTECTED]> wrote:
From: Joe DeSouza <[EMAIL PROTECTED]>
Subject: Re: Latency on Search
To: arslist@ARSLIST.ORG
Date: Monday, September 8, 2008, 2:02 PM
**
Change the second query from
('A' = $A$) AND (NO
We did this and ran into no issues. We have a pretty straight-forward Remedy
implementation, with the DB on a remote server so it was just a matter of the
DBAs copying over the appropriate files and setting up ARSystem on the new 2005
server, and my team updating the ar.cfg file to point to the
Change the second query from
('A' = $A$) AND (NOT (('Status' = "Resolved") OR ('Status' = "Closed")))
to
('A' = $A$) AND ('Status' < "Resolved")
This may be slightly more efficient than the other. Give it a shot..
Joe
- Original Message
From: Chintan Shah <[EMAIL PROTECTED]>
To: arsli
ARS 7.0.1 patch4
WIN2003
SQL2k
We are gong to be upgrading to SQL2005 in the near future. That being
said I am wondering if any who has done this that would or could share
any information. Was there anything from a Remedy perspective that I
need to look out for?
Thanks in advance.
Ro
DBA ran the queries against the DB on reporting server and it took 25 seconds!
No wonders, I turned on DB logs and found the same execution period.
Cant access DB from sqlplus as we are not granted permissions to touch Oracle
outside of Remedy.
Again ran the same queries on production server DB
Thanks,
Andrew Baxter
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Monday, September 08, 2008 4:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Latency on Search
**
Run the query against the db and get the db statistics from th
Run the query against the db and get the db statistics from the two
servers. Use sqlplus and type 'set autotrace on', then run the query, this
will give the execution plan and statistics. Post the plan and stats from
each server.
Axton Grams
On Mon, Sep 8, 2008 at 4:14 PM, Joe DeSouza <[EMAIL P
What are the different statuses you have on that form? Can you please enlist
them in the order they appear?
Joe
- Original Message
From: Chintan Shah <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, September 8, 2008 3:49:42 PM
Subject: Re: Latency on Search
**
There are 2
There are 2 table fields that are getting refreshed and both of them run on the
same form(current form itself).
1. Query From 1st table field property,
( 'A' = $A$) AND ( 'B' != $B$)
A is indexed and B is 'trouble ID' which is by default indexed.
2. The second table field that gets refreshed ha
Yeah, create an active link that will do a change fields and set the
field to read/write if the $OPERATION$ = "QUERY"
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Monday, September 08, 2008 2:38 PM
To: arsl
Does anyone else consistently have this problem?
I want to lock down some of my character fields (by switching them to
Read Only) on the modify screen, but on Search, I'd like this field to
be open for searches so that my users don't have to use the Advanced
button to do searches.
Lisa Kemes
AR
Could you send the qualification that you see out here to the list?
Joe
- Original Message
From: Chintan Shah <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, September 8, 2008 3:11:06 PM
Subject: Re: Latency on Search
**
Hi Joe,
Thanks for replying. I indexed the fields an
Hi Joe,
Thanks for replying. I indexed the fields and issue still persists.
I think it might be because of no. of records it needs to look at.
Thanks
Chintan.
--- On Mon, 9/8/08, Joe DeSouza <[EMAIL PROTECTED]> wrote:
From: Joe DeSouza <[EMAIL PROTECTED]>
Subject: Re: Latency on Search
To: arsl
Is anyone running 7.1 ITSM on Windows 2008 server and if so, are you
running
into any significant issues? Thanks!
Portions of this message may be confidential under an exemption to Ohio's
public records law or under a legal privilege. If you have received this
message in error or due to an una
OK Thanks again.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Monday, September 08, 2008 12:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier Will Not Display new Fields
**
It will not be required for
Thanks Chintan. I don't have as many resources available on my server,
so I think I'll schedule the first run this weekend.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chintan Shah
Sent: Monday, September 08, 2008 12:53 PM
Hi Junior,
We have performed "Archiving" for over 800,000 records with no impact on memory.
Archiving process runs seperately under usernamer AR_ARCHIVOR. You can see that
in filter logs.
I found out 2 things which you might be interested in
1. Archiving process runs at server, so the time you
Junior,
Before setting up the archiving process, I would create the archive form
and move over the majority of those records by hand. Just a thought.
Darrell Reading Systems Engineer
Phone 479.204.5739
[EMAIL PROTECTED]
Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
S
I'm setting up archiving for a form for the first time. There are
452,542 records that will be archived that match my specific criteria.
Is there any way to control how many records at a time the archiving
process will archive? Will it only archive up until the server limit for
queries?
I'm runnin
Chintan,
Check the qualification on the table field and the form against which this
table field is getting its data from. Make sure that the qualification on the
table field is optimized - meaning that it does make use of indexes on the form
that its getting its data from.. Create indexes if ne
Hi all,
We are seeing some weird latency issue on couple of forms.
We archived forms and originally they were all archived forms. We detached it
from original forms so that they become regular forms. Queries were running
extremely fast when they were detached, however just today we found out t
It will not be required for every record; only when the user alters a
table's preferences (triggering the definition of preferences for that table
in the user preferences form) will this be an issue. In my opinion, whether
this is a bug or not is debatable, in which cases BMC typically opts that i
Thanks Axton,
Yea I had to add the columns in through the table preferences. It would
not stick till after I deleted the Table Field Column Order info in the
Ar System user preference for my ID. Is this a bug? Why would new
columns that I add to a table field be hidden? Is there a way to turn
tha
The IRS website has the answer to your original question...but there's
more you should be aware of. As an independent there are some issues
with being correctly classified as a contractor vs.. an employee.
The rules for this are pretty clearly laid out on the IRS website. They
are well laid out
I would assume contract-W2.
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Do you mean W2 or contract-W2? The rules are different.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roberts, Chas
Sent: Monday, September 08, 2008 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: W-2 vs. 1099
**
W-
W-2 does not allow travel to and from work, I think. Travel during the day may
be deductible, but not the round trip to the main work site. W-2 will also
require the employing entity to withhold taxes.
The 1099 allows all mileage to be deducted, since you are not an employee, but
a contractor
Hello ARSlisters. Sorry for the off-topic post! I have a question about
bidding projects W-2 as opposed to 1099. Check to see if I'm right:
With W-2, you get to have a portion of your income tax-free as a per-diem.
Not so with 1099, but you can deduct your expenses from your taxes.
Doesn't one o
You will only be able to ping the ip if the endpoint is hot.
nslookup will only return something is dns has an entry for it; really
doesn't mean anything.
Find out, from the client workstation, why the ip changed.
Axton Grams
On Mon, Sep 8, 2008 at 10:56 AM, Reiser, John J <[EMAIL PROTECTED]>wro
Fred,
One user switches between his laptop being docked and a wireless
connection wit VPN so I expect to see this for his account.
The one that puzzles me is the user on a desktop who has a session in
the User tool open for a few hours and gets these messages.
His logged entries switch between tw
I will be out of the office starting 09/08/2008 and will not return until
09/26/2008.
I will be OOO in training until 9.26, but will be reading email when time
allows. If you need immediate assistance then email SMT-ProdEng.
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I am on ARS 7.1, ITSM 6.0, CMDB 2.0.1 patch 4, oracle 10g
I am unable to add a new asset either directly to ast:computer system
from file>>Open>>Object list or thru track assets>>computer
system>>Create on our test server. I can create new asset records on
our development and production server.
Just sort of curious, but has there been any 'revelations' associated
with this? We kicked the topic around back in July, and then the
conversation got mysteriously quiet again.
> Kelly Deaver wrote:
>
>> **
>> Bing, not a session, a track! A track = 13 sessions.
>>
>> Part of the conference
**
While off topic for this list, I do know the difference :)
Foundation Discovery is an agent-less discovery tool that finds information about items with an IP address. It uses standard os/network protocols to investigate the attributes of the system and installed software. It can discover compu
Hi Ajit,
You can do one thing for the problem regarding LDAP mapping you have.
You need to check for which type of permission is required for requester
console.
Create a Group and map that group with the particular Role in Roles Form.
And After that You need to map that Group with LDAP
Hi,
I would like to know the difference between the various discovery tools
such as Configuration Discovery, Foundation Discovery and Topolgy
Discovery.
Can any one guide me?
Regards
Thiru
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