Hi:
I'm trying to install Remedy Server v7.1.0 on a vmware virtual machine
with the following characteristics:
-Windows 2003 Server
-Oracle 9i
These are the steps i follow:
-Create the tablespace ARSYSTEM
-Create the DB user ARADMIN, with ARSYSTEM as DEFAULT TABLESPACE
-Assign DBA Role to that
Bring Massive Cash . . . that has my vote!
Other's I've heard:
- Bring Me Cash
- Bloody More Confusion
Even the less-than-flattering:
- Buy My Crap (disclaimer: not my opinion, just what I've heard)
Others?
-Original Message-
From: Action Request System discussion
Bigger Meatier Cashier (describes ITSM :) )
For a legitimate list, visit http://acronyms.thefreedictionary.com/BMC.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bradford Bingel
Sent: Friday, September 26, 2008 8:26 AM
The rest of what it said was, (synopsis, not exactly what they said)
Version 7.5 will support Client OS X or higher
so if next year just after 7.5 is released, if MS offers 'MS Nirvana' then
it would be covered by 7.5
it will not be backwards compatiblemeaning that 6.3 will never be listed
If a support person logs in using the link provided in the email they are
able to by pass Remedy rules and set the ticket status to closed. But if
they log in and look up the ticket they can not set the status to closed
they get the AR System User Error Before you can close this case you need
Gary, I did too ;o)
And, IMHO the best crab cake and soup was in Ocean City, MD
Pascale Boyer
Analyste Expert Remedy
Vidéotron Technologie Inc
Développement produits affaires service corporatifs
800, de la Gauchetière, Ouest
niveau 1, local 1130
Montréal, (Québec) H5K 1K6
Tél.: (514) 380-7841
No this is an out of the box feature and as far as I can tell it is not an
active link or filter since it doesn't show up in the client side logging.
I also looked throgh all my active links and filters and did not see
anything that would send the error message.
John Atherly
American Power
Env: Unix Solaris / Oracle 10g / ARS 7.01 patch 6 / ITSM 7.01 patch 7
Issue: From within an incident - on the Work Info Tab - click on the Report
button and entries that should list Email as the source are listing Customer
Visit.
The source field on the Incident Work Info Tab lists Email as the
Looks like this policy is in-line with what most of the industry is
doing. Exceptions that come to mind include software (e.g., drivers)
that interacts directly with hardware.
Axton Grams
On Thu, Sep 25, 2008 at 5:22 PM, Easter, David [EMAIL PROTECTED] wrote:
**
Hi All,
For those who
This isn’t directly specifically at Kelly, but at everyone who is in that type
of situation.
I would be offended if my boss didn’t trust me enough to be professional and do
my job. I don’t think I would want to work for someone that didn’t trust me
enough to be able to go to Las Vegas for a
I don't have a lot to add right now as I've only skimmed over this, but I agree
with those who say this is what the industry has been going towards. Actually,
I think BMC (or actually Remedy) should be complimented for how much backwards
compatibility they have maintained over the years. I
Good morning all,
For some reason I am having a brain freeze and cannot remember how to use a
packing list to export a group of changes form one system to another.
Would someone be so kind (and keep the jokes to a minimum) to remind an old
man on how to use the packing list?
As always thanks
Tools|Export to Def File
find your PL on the left and hit the 'Add Contents' button
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, September 26, 2008 8:08 AM
To: arslist@ARSLIST.ORG
Subject: Packing list
Thanks
On Fri, Sep 26, 2008 at 10:17 AM, LJ Longwing [EMAIL PROTECTED] wrote:
** Tools|Export to Def File
find your PL on the left and hit the 'Add Contents' button
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf
I think it is an excellent statement and direction for the company and
it's products.
However, a nice tool/utility for early adopters/visionaries would be a
test suite of sort that would be open to use.
Meaning, I want to try ARS 7.5 on CentOS with Oracle xyz with java
blah blah blah
No problem...we all have brain farts from time to time.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, September 26, 2008 8:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Packing list question
**
Thanks
On Fri,
I always thought it meant Buy More Companies
Elaine Lauritzen
Brigham Young University
Data Center Operations
801-422-1232
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Sent: Friday,
That email did not come from me. This is my first experience with this and
I apologize.
I contacted the emails on that solicitation (not like it's really them) and
told them that I've notified everyone to let 1000 of their friends no never
to buy anything and those friends should let 1000 of
LJ,
joking note=Friday Humor response
Hold on there I see no mention of OS X in that blog? The User
Tool will, once again, work on a Mac? :)
Oh... You meant OS software version N or higher, and not the Mac OS
X. ( I really loved it when Apple messed up the idea of a variable
name x
I kinda agree. Especially since I know that Kelly's a hardworking, honest
person whose demeanor doesn't scream flake. I think maybe the boss was
covering himself in case HIS boss asked for some justification for sending
someone to Vegas.
Rick
On Fri, Sep 26, 2008 at 7:02 AM, Pierson, Shawn
I am running ARS 7.0 on MSSQL on Win2003.
I have a Remedy Outlook form that uses OLE Automation to open Outlook
and add an attachment, without sending the actual message. What I need
to do is add two additional attachment fields so I can add multiple
attachments to the single email. My
Cancel this. The issue was with permissions.
Thanks!
-Original Message-
From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Sent: Friday, September 26, 2008 10:04 AM
To: arslist@ARSLIST.ORG
Subject: OLE, email, and attachments
I am running ARS 7.0 on MSSQL on Win2003.
I have a Remedy
MIME-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable
Dear=A0ARSlist,=0A=0AMy company is looking for someone to fill a position t=
hat would involve Remedy, Savvion, and some Java and .NET programming.=A0 W=
e're basically looking for a jack of
LOL...Friday humorgotta love ithad to comment on X not Nirvana
huh...I figured Nirvana would get a response...I didn't even mean the X
one...:)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent:
Huntsville, AL.
We have rockets, BBQ and a mountain.
I also hear we have trees that grow money-leaves, though I've yet to
cultivate one myself
-Andy
On Sep 26, 2008, at 10:27 AM, Shellman, David wrote:
It's not our direct bosses.
Our company is tightening it's spending as a direct result
Andrew, those trees are called daughters. They don't actually grow the
money of the leaves, rather you have to make a mulch out of $20 bills,
then apply it weekly to the base of the tree. Eventually, the tree takes
up the money, and produces leaves of love.
Gary
-Original Message-
From:
Hi All,
How to update Time field based on Timezone. I knew that Remedy won't
support this(like Date/Time field), but can we do it through workflow.
Please let me know the solution.
Thanks,
Sree
___
UNSUBSCRIBE or access
Well stated (as usual)
Here is my idea to add to your list of Value Add and reducing cost /
investment...
Why does BMC/Remedy charge for the 2 days of education prior to the
conference? I know that my companies have paid for the Whats new in 5x (or
6x or 7x and to be 7.5x) or Best practices in
No sweat Susan..
Many years ago this same thing happened to me wherein it appeared like my email
account seemed to spam the ARS List with junk mail.. If you look at the header
from where the mail is originating you will perhaps realize it isn't even from
gmail but from some other domain and is
**
Joe,
I think that all she will see is that it came from the ARS List. Much of the
original headers get lost when going through a majordomo.
Dave
-
[EMAIL PROTECTED]
(Wireless)
From: Action Request System discussion list(ARSList)
How about Break My Confidence? (in its products in general)
Thanks
Peter Lammey
ESPN IT Client Architecture and Automation
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Bradford Bingel
Sent: Friday,
Apologies for the MIME-Encoding in the past message - appears to be a special
feature that Yahoo added to the mail client. I believe I am now sending it
in Plain Text. At least that is what it tells me.
--
Dear ARS List,
My company is looking for someone to fill a position that would
Interesting, I checked and the original email is there. It appears to have
gone to everyone in Contacts EXCEPT arslist email address. So if we've had
emails you received it or even if you were in a thread I think. Wonder why
it didn't go to the arslist email address. It says Sent by gmail.com
Actually when it happened to me, with a little help we were able to tell the
emails originated from some server in the USA, when I was based in Kuwait.. I
do not remember the names of the servers or service providers it came from but
there were substantial amount of details on the header of
Hmmm. I really thought that email had come from the ARS List. I forwarded it to
you noting that someone had spoofed your email address. It was really early
when I read it.
Dave
-
[EMAIL PROTECTED]
(Wireless)
From: Action Request
Yes I can confirm what David says.. I had noticed that the address appeared to
be from the ARS List as well.
If this is anything like what I faced, we might end up getting a regular email
like this for a few days. I wasn't able to find out what or who was causing it
in my case and one fine day
I know that this isn't a question about Remedy but you guys might be able to
answer anyway.
I have been asked to get a list of the reports that have been recently run out
of ePortfolio. Does anyone know how I can do this or maybe a good resource to
find out how to do this.
The closest
John McCain showed up without running mate Sarah Palin, which is a shame
because she actually has a lot of experience with financial matters. You
know, she lives right next to a bank.
John McCain wants to suspend his debate with Barack Obama until the
economic crisis is over. And Sarah
Well, that would keep people IN the conference. Houston weather would be a
repeat of Orlando. Only possibly hotter.
Rick
On Fri, Sep 26, 2008 at 10:07 AM, Sanford, Claire
[EMAIL PROTECTED] wrote:
I vote for Houston. Sure I won't be able to get away from home, but it is
where BMC lives
I don't want to sound like an ass (excuse the phrase), but frankly, I think
I'm gonna sound like one anyway (after all, it's never stopped me before).
I think labeling this as OT: Humor is a round about way of getting in some
political digs. That may not be your intent at all, but I don't
...and Hussein Obama wanted to speed up the debate before his deportation order
to Indonesia goes through.
Joe Biden wants to put the debate off until he can figure out where Alaska
is... he thought it was a baked desert he got in Rhode Island once, and you
definitely can't see it from
LOL.
Yeah, i know that the forum is for somethings that are more important but we
can make time for laugh.
Actually I'm still laughing because some of the phrases, that makes my mind
that too much problems are non exclusive from Mexico LOL
Good one Gidd!!!
^_^
Hugo Ruesga perotsystems®
I do like that format. It is much easier to read and I love the fact
that I can export it in to a CSV file that I can open in Excel. Very
nice indeed.
Christopher Pruitt
Consultant Specialist
EDS, an HP Company
mailto: [EMAIL PROTECTED]
We deliver on our commitments
so you can deliver on
It's not the importance, it's the subject matter that was used. Most places I
frequent on the net it's the same thing, politics is best left off the general
discussion area. There are a plethora of place you can go if you want to make
political digs.
Pretty much anything that's geared to be
Scott,
I agree with you 1000% this is not the place to push some obviously
liberal political agenda and try to pass it off somehow as humor. I was
offended by it to be completely honest with you.
Christopher Pruitt
Consultant Specialist
EDS, an HP Company
mailto: [EMAIL PROTECTED]
We
Well, good deal. I am looking forward to the format as well, I'll have
to check it out.
Thanks,
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pruitt, Christopher J
Sent: Friday, September 26, 2008 1:14 PM
To:
If someone has already told him it was inappropriate, then that's enough. Drop
the discussion, we don't need 100 people dropping in and flaming one of our
family members because something he thought was funny wasn't to some of us.
I personally chuckled a bit, and I'm a republican. I see these
Did you try playing with the Target field on the active link?
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Friday, September 26, 2008 11:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: can Open Window
Nevermind, dialogue windows you cannot change the target. Try a display
window with a target of either current or new. I don't think you are
going to be able to do what you are wanting though.
Gary
-Original Message-
From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Sent: Friday, September
Hi All,
Environment Details
SunOS 5.10 (Solaris)
Oracle 10g
ARS 7.0.0.1 Patch3
When User update Time Zone from Tools-Options-Locale-Time Zone
through Remedy User, It is being updated in ARSystem User Preference
Form. All the Date/Time fields are displaying based on Time Zone
settings, but Time
I believe that if you log into the CE admin interface (Configuration Manager
or Launchpad, perhaps) and find the File Repository (input/ouput) link, I
believe the history for all CE reports are listed there. Sorry, I don't
remember the exact terminology.
Otherwise, I had thought that each
When you set up the SQL database for the ARServer is it better to use
one
of SA or Domain Account or an impersonated account when you do the
setup? Will either one work equally well or will there be issues? I read
through chapter 6 of the Installing the AR System with Micrsoft SQL
Server.
It doesn't matter so long as the account used has the permissions to
create databases and database objects in SQL.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits
Sent: Friday, September 26, 2008 2:34 PM
To:
Mixed mode authentication doesn't work with certain products.. I think its the
sms discovery service that has a problem with it.. other than that most Remedy
products I've used have no problem with either local windows authentication or
mixed..
Joe
- Original Message
From: Richard
Exactly what I was looking for - THANKS!
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Friday, September 26, 2008 3:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing the AR SQL database question...
**
Mixed mode
Knowing how many people cringe at politics, I felt a better joke was
needed.
A man is driving along a highway and sees a rabbit jump out across the
middle of the road. He swerves to avoid hitting it, but unfortunately
the rabbit jumps right in front of the car. The driver, a sensitive man
as
Since [EMAIL PROTECTED] wasn't in the list of lucky receipients I wonder
how it looked that way. There were other arslist addresses (
[EMAIL PROTECTED],
[EMAIL PROTECTED]) and it didn't come to me from arslist because I
have that going to a folder and it was in my inbox. Maybe the second one
I prefer to use a Domain account for the ARSystem database - theoretically it
provides more security than a local SQL Server account, and I normally disable
the sa account as soon as SQL Server is installed. This may be paranoia from
the days of SQL Server 2000 on Windows Server 2000 with no
Ok...I have two different AL's performing the same function, with slightly
different input. The first is using information in a column representation
of a Date/Time field as the start time, then takes that output and /3600 to
give you the business hours elapsed.
ACTL Process:
LJ, the epoch you have in second action, 1167751252, is equal to
1/2/2007 9:20:52 AM, which would confirm what you are seeing. The only
thing I can think of, is that since you are dealing with a table, it
must be performing the calculation at the database level or server
level, which would not
Question Is you ARS Server in the same Mountain timezone or is it
in Eastern? One way to test would be to do either of the following
AL 1 Copy the Date/Time Column to an integer field and use that in the
calculation
or
AL 2 Copy the Date/Time field to a Character field and use that in the
Well...I just 'fixed' this...by doing a setfield of the Date/Time field into
a tmp Char field, then using that as the start time instead of the actual
date/time field...this has evened out my business hour calculations so that
two screens, right next to each other are giving out different
I had forgotten that my Dev server is in Atlantathat would certainly
explain the 2 hour difference...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Friday, September 26, 2008 2:52 PM
To: arslist@ARSLIST.ORG
In my husband's email the sent by is bounce.secureserver.net
I'll probably not be able to track that further.
Susan
On Fri, Sep 26, 2008 at 3:05 PM, Susan Palmer [EMAIL PROTECTED] wrote:
Since [EMAIL PROTECTED] wasn't in the list of lucky receipients I wonder
how it looked that way.
Andy,
Have you tried leveraging a hidden View Field? maybe you could have an
AL that fires in Midtier only and unhide a view field that displays the
URL of the window you need. That would sorta, kinda look like a
lightbox, wouldn't it?
HTH,
John J. Reiser
Senior Software Development Analyst
Remedy
MUCH better! (Some people lack the social grace to know when political
comments are -- and are not -- appropriate.)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Marty.Thorin
Sent: Friday, September 26, 2008 12:59 PM
To:
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