Hi!
is myremotehost is your PC with X-server running ?
--
Best regards!
Alexander V. Doronin
doro...@jet.msk.su
29.10.2009, в 12:41, siriche написал(а):
just to give a bit more on this issue:
I have set DISPLAY myremotehost:0
I have also tried with myremotehost:0.0
and localhost:0.0
Maybe
yes myremotehost is my PC.
But actually I think the problem comes from the fact, there is no X-Server
running on the server.
Which makes it difficult for the box to open up a x-window.
So I am just waiting for my sys admin to install or start the x-server.
But thanks anyway for your reply.
Siriche
Agreed, you can also use the Suppress functionality to tidy the report where
no information is returned.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frank Caruso
Sent: 30 October 2009 5:30 AM
To: arslist@ARSLIST.ORG
I installed WUT on Windows 7 x64 with no issues. Just use the troubleshoot
compatibility option when you right-click the installer. It should install in
compatibility mode for Windows XP SP2 and will run fine.
Sincerely,
Robert Fults
Coordinator, UTS Support Center
Florida International
After you install User 7.5 p3 go check out the new Asset Management
Console. You may be surprised by the functionality *tongue-in-cheek*
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Fults
Sent: Friday, October 30, 2009 7:57 AM
To:
Me too, that would be ideal
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of LJ Longwing
Sent: Thu 10/29/09 5:32 PM
To: arslist@ARSLIST.ORG
Subject: [SPAM] Re: Developer Studio issue - auto grouping of qualification
criteria
I can certainly see that
**
NO, the _CAL_ is how you can tell the sample data provided by BMC. We wanted to be sure you could tellthe difference in case you wanted to delete it.
You can see all the data in spreadsheet form here - http://communities.bmc.com/communities/docs/DOC-6209
Kelly DeaverEffective
I haven't gotten the apps loaded on my 7.5.00.003 server yet, and we don't have
Asset Management licensed or installed, but I think I see what you mean. I
have (or had) the 7.5.00.002 Atrium Core Console working properly on my
upgraded server on a Vista workstation with the 7.5.00.002 User
Has anyone here ever done an integration with Liveperson Live Chat? Curious if
there was anything out there already so I don't have to reinvent the wheel.
Sincerely,
Robert Fults
Coordinator, UTS Support Center
Florida International University
Email: rfu...@fiu.edumailto:rfu...@fiu.edu
Actually I think that you are seeing a caching issue with the user tool.
I raised his as a bug that could be duplicated by BMC. They sent me a
hotfix.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Friday, October 30, 2009 9:54 AM
We're seeing a problem in the ITSM incident application that is very
puzzling and hopefully someone here can shed some
light on what we should be looking for.
The problem seems to be that we have users who need to be able to save
tickets, reassign tickets and edit/update them.
We've set them up
Robert,
This is the tool that I would recommend:
http://www.my-eservice.com/services.shtml
Thanks
Kelly Gatewood
Senior Solutions Architect
IT Prophets
Cell 615-830-5078
www.itprophets.comhttp://www.itprophets.com
From: Action Request System discussion list(ARSList)
On the EPD site. It appears to be the Tideway product.
Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores
N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262)
703-7763 | e-mail: tony.worthing...@kohls.com
Kelly,
Thanks. Though I was hoping for a new option that would be very helpful for
some of the customers I have worked with.
Howard
On Fri, Oct 30, 2009 at 10:44 AM, Kelly Deaver kdea...@kellydeaver.comwrote:
**
NO, the _CAL_ is how you can tell the sample data provided by BMC. We
wanted to
I'm going to have someone from Asia/Pac try it as well to see if they get the
same results...
Lisa
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Thursday, October 29, 2009 2:24 PM
To:
I did some testing with the 7.5 patch 001 WUT installer. Since we
have installed the 7.1 WUT to c:\program files\Remedy, I was looking
to be able to upgrade/update the existing install. The installer,
both manual and scripted, allow you to specify an installation
directory. What you DO NOT have
It's usually a sub-status under closed. Ie they select closed and a field
will display for 'closure code'. There should be an option there for
canceled.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of kiran
Sent: Friday, October 30, 2009 1:30 PM
Hi All and Happy Halloween,
I have an interesting situation with email under a row level security
environment.
I have row level security (112) of either YES or NO.
User A belongs to the HelpDesk and YES groups.
User B belongs to the HelpDesk and NO groups.
When I assign a ticket to the
Hello All,
Want to understand the differences between people form vs user form.
I know user form for ARS and people form is for ITSM.
for every login/access details entered in people form will create a
record in user form. but if not then people record will exist but no
user record . so people
Happy Halloween,
We use Active Directory to authenticate and new servers are being brought
online. Everything else being the same, looking in the configuration manual,
all I need to do is change the Host Name in the AREA LDAP Configuration Form.
If I make the change there, do I need to
Restart the AR Service because the information needs to push to your
AR.cfg file which will rebuild and load on a restart.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: Friday, October 30, 2009 1:50 PM
To:
If you use the concept of the People form being a customer list that
does not need to log into the application and the User form being a
list of individuals that need to log into the application you know the
difference. There is only one User Demo that does not have a people
entry. As soon as
If you want to be able to look across multiple AD configurations and
are using ARS 7 or later you can list multiple entries.
-Original Message-
From: Brittain, Mark mbritt...@navisite.com
To: arslist@ARSLIST.ORG
Sent: Fri, Oct 30, 2009 2:50 pm
Subject: LDAP Question
**
Happy
Or you can try the silent mode installer, which is very nice if you
already know all the parameters.
It doesn't need any xserver, you just need to setup all the parameters
in Options.txt and the installer will read from there.
No user interaction needed after the installer starts.
On Oct 30,
I had a situation last week where config categorization admins were
missing the add button on the Product Catalog form.
BMC had me open the user form look at the group list for the affected
people. My users were missing Atrium Foundation Admin. Once I added that
my users had their add
Good suggestion...thanks!!
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Boyd, Rebecca E.
Sent: Friday, October 30, 2009 3:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Incident permissions problem...
**
I had a situation last week where config
Email engine connects as Remedy Application Service, which is an admin
user, therefore it sees all rows.
Axton
On Fri, Oct 30, 2009 at 1:37 PM, Brittain, Mark mbritt...@navisite.com wrote:
**
Hi All and Happy Halloween,
I have an interesting situation with email under a row level security
Does 60-71 upgrade work? Or must it be 60-63-71?
We tried a 6.0.1 to 7.1.0 upgrade, which appeared at first glance to
work (armonitor/arserverd would launch without going bonkers), but
really basic things like searching on the User form fail with an
Oracle missing column error. Looking at the
AR System supports a C-3 upgrade to the 'C' release. Thus, 6.0 is a supported
upgrade to 7.1.00 (but not to 7.5.00) - you do not have to upgrade to 6.3 and
then to 7.1.00.
For 6.3.00, it is supported to upgrade directly to 7.5.00. This is documented
on page 48 of the 7.5.00 Installing Guide.
Hi List
ARS 7.1 Patch 007
MS SQL 2005
Windows 2003
ITSM 7.0.2 Patch 005
I was wondering if anyone has set up a task to send an automatic Resolve
Status to the incident after all the tasks of a flow are completed.
I don't really know too much about the ACI and was wondering if that was
something
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