Group lists and Group Definition

2019-05-31 Thread Mike Galat
;TST-TRAINING2" OR "TST-GROUP" OR "TST-SECURITY" I took the screen shots from the Remedy User Tool, I do see the same results on the midtier. I added the text of what the fields show, in case ARList does not include the screenshots. Any ideas why this is happening, a

RE: Mid tier on one, AR Server on another

2019-05-31 Thread Mike Galat
. Jason – Is this parameter getting pulled from central config still an issue with 18.08.01? What was the parameter? Thanks, MIke From: ARSList On Behalf Of Jason Miller Sent: Friday, March 08, 2019 10:55 To: ARSList Subject: Re: Mid tier on one, AR Server on another Yes, I have used 9.1.03

Re: 2019 Conference

2019-03-11 Thread Mike Gould
Since BMC continues to think conferences aren’t worth their time and effort. There is always this... https://knowledge.servicenow.com/. May in Las Vegas sounds lovely. :-/ Sincerely, Long time loyal Remedy customer > On Mar 11, 2019, at 6:46 PM, BradRemedy wrote: > > Hello > > Any news on

Re: ARSystem in HTML.

2019-03-05 Thread Mike Gould
Does anyone remember using ARSDoc with ARSPerl? I think it did something similar creating HTML based documentation of your entire ARS system but stopped working around the time 6.x came out. It was a great tool! Regards, Michael Gould > On Mar 5, 2019, at 3:20 AM, Misi Mladoniczky wrote: > >

JOB: Remedy Administrator / Developer

2018-11-20 Thread Mike Gould
List, The U.S. House of Representatives is hiring a full-time federal position on it's Remedy Team. Message me directly with any questions. Check it out... https://www.house.gov/employment/positions-with-other-house-organizations/5445 Regards, Michael -- ARSList mailing list

RE: Data drop from tables

2018-10-20 Thread Mike Ilmer via ARSList
email to yourself "on submit". This would not prevent deletions, but you would always have information about deletion in all important tables. HTH Mike From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Praveen Saraswat Sent: Monday, October 15, 2018 6:42 AM To: arslist@ARSLIS

Re: BMC Remedy Helix - is it really a thing?

2018-07-13 Thread Mike Gould
. I’m waiting on a quote to see how much. This sounds promising but seems very incomplete and immature based on my initial conservation with sales. Mike Gould US House of Representatives > On Jul 13, 2018, at 11:04 AM, Tauf Chowdhury wrote: > > Oh yes. Sorry. DWP, how rude of me not t

JOB: Remedy Administrator / Developer with U.S. House of Representatives

2018-06-19 Thread Mike Gould
in Washington, D.C. If you are interested, or know someone that might be, please see the updated vacancy announcement. https://www.house.gov/employment/positions-with-other-house-organizations/5115 Thanks, Mike -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: Crystal Server Licenses

2018-06-07 Thread Mike Gould
We just stood up Crystal Server 2016 SP3 (the latest SP5 I think it was didn’t work) against Midtier 9.1.04 and ARS 9.0.1. Seems to be working fine. There were some files that needed to be copied from the Midtier folder to a Crystal folder to work around some security related errors in CS. >

JOB: (With Correct Link) Full-time Federal Gov't Position with the U.S. House of Representatives

2018-06-06 Thread Mike Gould
On Wed, Jun 6, 2018 at 12:43 PM, Mike Gould wrote: > Good Afternoon, > > The U.S. House of Representatives has an opening for a senior level Remedy > Developer/Engineer. > > (Edited URL) > https://www.house.gov/employment/positions-with-other-house-organizations/5115 >

JOB: Full-time Federal Gov't Position with the U.S. House of Representatives

2018-06-06 Thread Mike Gould
Good Afternoon, The U.S. House of Representatives has an opening for a senior level Remedy Developer/Engineer. https://www.house.gov/employment/positions-with-other-house-organizations/5115 This is a full-time federal

Java Plugins - running out of memory

2018-04-25 Thread Mike Galat
Hi Lister's - We are currently on 8.1.02 (working on upgrading to 9.1.4). It seems like our Java plugins are being used more and more, with thinks like webservices, RKM, AI, etc., and we have been seeing an increasing numbers of memory errors in the arjavaplugin.log. Error such as:

Re: Rebranding MyIT

2018-03-16 Thread Mike Gould
Kevin, I’m starting our own rebranding efforts. Would you be able to share the types of customizations and code changes you’ve made? Thanks, Michael Gould U.S House of Representatives > On Mar 16, 2018, at 1:32 PM, Kevin M Candelaria wrote: > > I had a similar experience, I

RE: Filter Firing

2018-01-12 Thread Mike Galat
where escalations are configured (via the ranking form for a server group). Thanks, Mike From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Brian Pancia Sent: Friday, January 12, 2018 13:55 To: arslist@ARSLIST.ORG Subject: Filter Firing Where do filters fire in a server group

RE: 9.1.x Notify Action Delivery Mechanism

2018-01-11 Thread Mike Galat
Thanks for the info LJ! Mike From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, January 11, 2018 14:45 To: ARSList Subject: Re: 9.1.x Notify Action Delivery Mechanism Mark, Yesvarious versions of Remedy have had permissions issues over the years

RE: 9.1.x Notify Action Delivery Mechanism

2018-01-11 Thread Mike Galat
to notify any recipient inside or outside of BMC Remedy AR System server]. Thanks, From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, January 11, 2018 12:39 To: ARSList Subject: Re: 9.1.x Notify Action Delivery Mechanism Mike, Who is the recipient

9.1.x Notify Action Delivery Mechanism

2018-01-11 Thread Mike Galat
's subject will contain: " - has been opened at - " Has anyone else experienced this behavior. If so, were you able to fix it, and how? Note: changing the notify mechanism is not an option, as we use email in many filters. All of this works just fine for us in Remedy 8.1.02

RE: Best way to delete records

2017-12-08 Thread Mike Galat
. Thanks, Mike From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Kelly Logan Sent: Friday, December 08, 2017 12:05 To: ARSList Subject: Re: Best way to delete records I will check it out, LJ - thanks! On Fri, Dec 8, 2017 at 9:55 AM, LJ LongWing <lj.longw...@gmail.com<mailto:lj

Re: $OPERATION$ keyword w/Modify All

2017-10-14 Thread Mike Galat
Hi Dustin – It may have to do with where in the process you are actually capturing the operation. I have a small test form, and I created three active links, one to fire on Display, one on Window Open, and one on Window Loaded. The active link simply displayed operation: $OPERATION$ in the

Re: JOB: Full-time Position with the U.S. House of Representatives

2017-06-01 Thread Mike Gould
any sort? > > On Thu, Jun 1, 2017 at 9:35 AM, Mike Gould <mjgo...@gmail.com> wrote: > >> ** >> List, >> >> The U.S. House of Representatives has an opening for a junior level >> Remedy Admin/Developer. >> >> http://www.house.gov/cont

JOB: Full-time Position with the U.S. House of Representatives

2017-06-01 Thread Mike Gould
List, The U.S. House of Representatives has an opening for a junior level Remedy Admin/Developer. http://www.house.gov/content/jobs/vacancyDetails.php?PositionID=4513 This is a full-time position with the Legislative Branch of the United States government. This is not a contract or

Re: Need inputs/advice about Custom SSO configuration on 9.1.02

2017-06-01 Thread Mike Gould
Amit, It sounds like you're looking for the Atrium SSO files that have been deprecated in 9.x. Download and install the Remedy SSO software from the EPD site. That's the replacement solution and it's very easy to setup and configure. Hope that helps, Michael > On Jun 1, 2017, at 12:56 AM,

Re: BMC Engage

2017-02-08 Thread Mike Gould
Here's the response I received from our Federal account rep: "Engage was not cancelled but modified to align with five geographical metro areas for easier travel. Our event in DC will have a strong Federal focus. From that perspective, it works to our customers' benefit due to restrictions with

ADV: Job opening in Jersey City (NJ)

2016-05-16 Thread Mike Ilmer
to mike.il...@tdameritrade.com<mailto:mike.il...@tdameritrade.com> Thank you, Mike Ilmer ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

9.0 Filter table walk issue

2015-12-30 Thread Mike Ilmer
rk. It pushing $NULL$ To iterate: I can use the filter to set values of columns into the separate fields. This works fine, but the direct push into the separate form is pushing $NULL$. Is this a known 9.0 bug? Is there are a patch that fixe

Re: 9.0 Filter table walk issue

2015-12-30 Thread Mike Ilmer
people experienced the similar problem on 9 and there is an available patch. Thank you, Mike From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Randeep Atwal Sent: Wednesday, December 30, 2015 4:33 PM To: arslist@ARSLIST.ORG Subject: Re: 9.0 Filter table

Re: Java plugin ignoring proxy server settings

2015-10-15 Thread Mike Conroy
John, You tell me how and if it's doable within the confines of the policies for the government department I'm working, more than happy to... Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "

Java plugin ignoring proxy server settings

2015-10-15 Thread Mike Conroy
the proxy server at all so it's like the plugin is ignoring it. The customer has briefly discussed using a transparent proxy but they'd prefer that Remedy does what it says on the label, as it were. If anyone has seen this and has suggestions, please fire 'em at me. Thanks, Mike Conroy Ver

Re: External BIRT Viewer

2015-08-27 Thread mike chepaykin
all, free excel emitters, but the only way to do such an export was to use up to date version of BIRT to create a report. Now, I need to run it from Remedy, but I can't... On Wednesday, August 26, 2015 at 11:13:01 PM UTC+3, Krishna Venkatraman wrote: ** Mike, Try asking your question

External BIRT Viewer

2015-08-26 Thread mike chepaykin
Hi. I need to run Remedy WEB reports and custom reports made in BIRT Designer with arsys.oda driver datasources. Right now I can create and run reports directly in BIRT 4.5 Designer. But I need to run them in BIRT Viewer, which is coming with BIRT Runtime package (WebViewerExample). Now,

Remedy Web Developer Opportunity

2015-08-05 Thread Mike Campbell
in an Enterprise-wide environment. Thanks for taking the time to read this message! Mike Campbell703-599-4270   ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread Mike Campbell
Howard, Any chance you know a Remedy Developer looking for a new opportunity?  My client is in Arizona. Thanks, Mike From: Richter, Howard (CEI-Atlanta) howard.rich...@coxinc.com To: arslist@ARSLIST.ORG Sent: Wednesday, August 5, 2015 12:16 PM Subject: Re: ServiceNow Developer Needed

Re: Full-time consulting opportunity

2015-05-18 Thread Mike Campbell
Kendrick, Would your company be interested in using an outside agency to help with your recruiting needs for this position?   Thanks, Mike From: Kendrick Rizzo kri...@opsvision.com To: arslist@ARSLIST.ORG Sent: Monday, May 18, 2015 11:06 AM Subject: Full-time consulting opportunity

Re: License Usage on remedy 8.1

2015-05-09 Thread Mike Ilmer
that the “interval” active links of both forms keep running. This is a very big issue. I wander if the same exist on 8.1 or it was introduced only on 8.1.02 Thanks, Mike From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, May 08, 2015

License Usage on remedy 8.1

2015-05-08 Thread Mike Ilmer
for previous remedy versions. 2. I would think that there is an unreasonable load on the system. Any recommendations. I have the latest version 8.1.02 that supposed to fix all license issues, but seems didn’t. Regards, Mike

Re: JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty

2015-04-21 Thread Mike Campbell
Eric, Would you pay a referral fee or placement fee for this opportunity.  I know two people looking right now.  What part of the country is opening located? Thanks, Mike From: Eric Chasteen eric.s.chast...@gmail.com To: arslist@ARSLIST.ORG Sent: Monday, April 20, 2015 3:21 PM

Re: Remedy Developer Opportunity in the Southwest US!

2015-04-19 Thread Mike Campbell
Is this temp to perm or perm placement?  What's the hourly rate for this opportunity?  I have someone immediately available with a TS clearance.    Thanks, Mike From: Faber, Rebekah rfa...@columnit.com To: arslist@ARSLIST.ORG Sent: Sunday, April 19, 2015 9:25 AM Subject: Remedy

Remedy Developer Opportunity

2015-04-14 Thread Mike Campbell
Experience Equivalent years' experience in lieu of degree   Please shoot me an email or give me a call at 703-599-4270.   Thanks, Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

setting default colors of relationship line in atrium explorer

2014-09-30 Thread Mike Ilmer
Hi List, Is it possible to change the default color of the relationship lines in Atrium explorer. I would like to have different colors for the custom type of relationships that like: Computer-2-Computer dataflow, Application-2-Application process flow, etc. Thanks, Mike

Atrium Explorer scalabilities

2014-09-13 Thread Mike Ilmer
is Atrium Explorer limitation? We running Remedy 7.5. Have this been resolved on 8.1? Thank you, Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Atrium Explorer scalabilities

2014-09-13 Thread Mike Ilmer
a limitation in your Java memory, not a tool or browser limitation. Rick Cook On Sat, Sep 13, 2014 at 3:49 AM, Mike Ilmer mike.il...@tdameritrade.commailto:mike.il...@tdameritrade.com wrote: ** Hello List Do you have any recommendation for the Atrium Explorer configuration. The issue I have

Re: Atrium Explorer scalabilities

2014-09-13 Thread Mike Ilmer
** This sounds like a limitation in your Java memory, not a tool or browser limitation. Rick Cook On Sat, Sep 13, 2014 at 3:49 AM, Mike Ilmer mike.il...@tdameritrade.commailto:mike.il...@tdameritrade.com wrote: ** Hello List Do you have any recommendation for the Atrium Explorer configuration

Close button on Incident form in ITSM 8.x

2014-07-21 Thread mike chepaykin
Hi, all! Just a simple question - has anyone had an experience on adding kind of Close button to, lets say, Incidents form in ITSM 8.x? Things gets more complicated with SHR:LandingConsole and inline forms in it... Maybe someone can recall kind of event to be sent to Landing Console, something

Alternate approval's email

2014-07-21 Thread Mike Ilmer
recommendations? Thank you, Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Reconciliation speed

2014-06-23 Thread Mike Tomasiewicz (ConAgra Foods)
Make sure the reconciliation job is only merging changed CIs ... we saw this same problem with the OOTB ADDM job ... every night it was updating the unchanged CIs as well. We went from 11.5 hours to 6.0 minutes after unchecking the box. Thanks! .: Mike T :. -Original Message- From

AR System 8.1 on AIX

2014-05-29 Thread Mike DeBord
is not as popular as it once was. Are there any other AIX systems out there on 8.1 or above or planning on upgrading?? Thanks Mike. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

Re: Atrium Integrator Issue

2014-05-28 Thread Mike Tomasiewicz (ConAgra Foods)
Mouse to the bottom of the dialog window and expand it. You’ll see the buttons. Nice, huh? Thanks! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Wednesday, May 28, 2014 4:40 PM To: arslist@ARSLIST.ORG Subject

Re: change location of a field

2014-04-01 Thread Mike Tomasiewicz (ConAgra Foods)
It might be possible to copy the form, organize it appropriately, name it, and invoke it with an active link of some sort, however that seems like a lot of work, and depending on the requirements may be overkill. My advice is JUST SAY NO. :-D .: Mike T :. From: Action Request System

Re: Database replication to reporting server

2014-03-04 Thread Mike Ilmer
Thank you, Doug and Jason. This should work. Mike -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Tuesday, March 04, 2014 12:18 PM To: arslist@ARSLIST.ORG Subject: Re: Database replication

Database replication to reporting server

2014-03-03 Thread Mike Ilmer
the remedy system tables (arschema, fields, forms, etc.) Thank you, Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: AIE Flat File to CMDB question

2014-01-06 Thread Mike Tomasiewicz (ConAgra Foods)
Hugo, What operating system is your AR Server? If it is Unix/Linux you will need to 'convert' the .csv using the win2Unix utility on the AR Server. Thanks! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hugo Ruesga Sent: Thursday

Job Opening: Remedy Developer Consultant in Jersey City (NJ)

2013-12-21 Thread Mike Ilmer
Cheers! Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Adding servers to the server group

2013-12-10 Thread Mike Tomasiewicz (ConAgra Foods)
. And it always did. We also 'logically' isolated servers in the server group to be 'user' servers (mid-tier pools) and separated them from the CMDB and 'reporting' servers in the server group. Thanks! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist

Re: Modify All and 'Service*+' field on HPD:Help Desk

2013-11-14 Thread Tomasiewicz, Mike (Information Technology)
BMC has opened a defect for this very issue. Thanks! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Thursday, November 14, 2013 2:05 PM To: arslist@ARSLIST.ORG Subject: Re: Modify All and 'Service*+' field

Re: Modify All and 'Service*+' field on HPD:Help Desk

2013-11-14 Thread Tomasiewicz, Mike (Information Technology)
. And this is not same for multiple records. The reported issue has been identified as a defect. Please find the defect id SW00437134. Thanks! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon Sent: Thursday, November 14, 2013 4:12

Re: Firewall AR System / DB

2013-11-01 Thread Tomasiewicz, Mike (Information Technology)
of the configuration. Most firewalls use a top-down approach for rule matching and having your rules at the top means they get processed a little faster. This may help, and it may not. Unless you can somehow influence the architecture you are at their mercy. .: Mike T :. From: Action Request

Re: Error on startup: Malformed \uxxxx encoding

2013-10-10 Thread Mike Steiner
I'm on a Windows 2012 server. Yes even though SQL Logging is turned off it was still causing the issue. Seems odd but it worked for me. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are,

Re: Error on startup: Malformed \uxxxx encoding

2013-10-09 Thread Mike Steiner
I've been fighting the same issue. Turns out there are some backslash characters in the ar.cfg file that were causing the problem for me. I isolated it to the backslashes in the SQL-Log-File parameter. Change the backslashes (\) to forward slashes (/) in the file path to resolve. Funny thing is

Re: BMC Customer Support

2013-10-02 Thread Tomasiewicz, Mike (Information Technology)
I'd like to interject that everyone's mileage may vary when engaging support resources. I also believe that support is doing a much better job than they have in the past. That being said, I do not vouch for every person manning the desk, only my interactions. .: Mike T :. From: Action

Re: BMC Cloud

2013-09-18 Thread Tomasiewicz, Mike (Information Technology)
schedule. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Wednesday, September 18, 2013 1:59 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Cloud ** I have been told that you can make the changes in your development

Re: WWRUG13: Reduced room rate is almost gone

2013-09-18 Thread Tomasiewicz, Mike (Information Technology)
I'm hitching up the Airstream even as I type this. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, September 18, 2013 2:58 PM To: arslist@ARSLIST.ORG Subject: Re: WWRUG13: Reduced room rate is almost gone

Re: Incident Management Console showing wrong incidents

2013-09-06 Thread Tomasiewicz, Mike (Information Technology)
. Win-win. .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Friday, September 06, 2013 2:24 AM To: arslist@ARSLIST.ORG Subject: Incident Management Console showing wrong incidents Hi List, our

Re: Categorizations

2013-09-05 Thread Tomasiewicz, Mike (Information Technology)
Kathy, Is there a reason not to use the normalization engine from within the CMDB and leave the ADDM out-of-the-box categorizations alone? You may box yourself into a corner regarding pattern updates and ADDM upgrades if you alter the existing TPLs. .: Mike T :. From: Action Request System

Re: OnDemand VPN connections

2013-09-04 Thread Tomasiewicz, Mike (Information Technology)
Yes, we use ADDM as well as Event Manager / BPPM to autogenerate numerous INC. .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lisa Singh Sent: Wednesday, September 04, 2013 4:25 AM To: arslist@ARSLIST.ORG

Re: OnDemand VPN connections

2013-09-03 Thread Tomasiewicz, Mike (Information Technology)
I should have been more specific. We have an always-on VPN B2B connection with the BMC datacenters for our Remedy OnDemand instances. We decided to have our inbound mail hosted by BMC which alleviated some of our MAPI challenges with our existing Exchange environment. .: Mike T

Re: Records in SLM:Measurement form are delayed

2013-08-29 Thread Tomasiewicz, Mike (Information Technology)
-of-box setting of every five mintes 3) configure these three escalations to run in their own escalation pool (Pool 8) SLM:ConfigReviewPeriod:Check SLM:EventSchedule:TAD_PollingEscalation_Compliance SLM:EventSchedule:TAD_PollingEscalation_InvalidateMeasurement .: Mike T

Re: OnDemand VPN connections

2013-08-28 Thread Tomasiewicz, Mike (Information Technology)
Lisa, we use IPSEC VPN with Remedy On Demand and it works great. Do you have any specific questions you need answered? .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lisa Singh Sent: Wednesday, August 28

Re: CIs in two different datasets, creating relationships and reconciling into Asset dataset

2013-08-16 Thread Tomasiewicz, Mike (Information Technology)
. Otherwise reconciliation will just create 2 CIs, and that is not what you want at all. ☺ Run the first recon job using DataSet A which creates the CI, then run the second recon job using DataSet B which merges the data in BMC.ASSET with the data from Dataset A. .: Mike T :. From: Action Request

Re: Reconciliation Engine and New Records

2013-07-16 Thread Tomasiewicz, Mike (Information Technology)
. I'm sure you'll find your answer in there. .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, July 16, 2013 7:38 AM To: arslist@ARSLIST.ORG Subject: Re

Re: IP LanEndpoints CMDB

2013-07-10 Thread Mike Tomasiewicz (ConAgra Foods)
to remove the LAN Endpoints and relationships. Careful cleanup is required so things you want to keep don't get blown away. In either case, ADDM and the CMDB will handle the scenarios with ease. We filter numerous CI types and some host attributes as well. .: Mike T :. From: Action Request

Re: 'Sweetest comeback': Twinkies to hit shelves July 15

2013-06-24 Thread Mike Tomasiewicz (ConAgra Foods)
I’m sure the Fairmont is extremely happy to hear this news! .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta) Sent: Monday, June 24, 2013 12:24 PM To: arslist@ARSLIST.ORG Subject: 'Sweetest comeback

Re: LAN Endpoint, NICs Remove?

2013-06-18 Thread Mike Tomasiewicz (ConAgra Foods)
. Remedy is scalable to hundreds of millions of CIs as long as it is architected correctly. Are you running a separate database server? Are you running server group with distributed processes? .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG

Re: Mobility with IPhone.

2013-06-17 Thread Mike Tomasiewicz (ConAgra Foods)
Frex, Have you considered BMC Mobility? .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo Sent: Sunday, June 16, 2013 3:10 PM To: arslist@ARSLIST.ORG Subject: Mobility with IPhone. ** Hello everyone, I have a requirement

Re: Reconciliation Engine Ignoring Changes

2013-05-21 Thread Mike Tomasiewicz (ConAgra Foods)
Try actually replacing the value with $NULL$ and saving the record. The absence of data is not necessarily “null” and the precedence rules usually default to some value over none at all. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf

Re: BMC MyIT

2013-05-06 Thread Mike Conroy
a Service Request unsupported? I've gone through the online help and it doesn't even mention unsupported requests so no joy there. Also, if anybody knows what the Content Locker and Marketplace icons are for on the iPad, I'd really like to know. Thanks, Mike

Re: BMC MyIT

2013-04-30 Thread Mike Conroy
and the technical documentation should assist with that. Thanks, Mike Conroy Solution Architect Planwell ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: BMC MyIT

2013-04-30 Thread Mike Conroy
Anne, Thanks for that, should keep me busy for a while... One thing though, I can't see BMC MyIT on EPD - scrolled up and down the list twice, searched for it with all manner of spelling/punctuation variations and nothing. Any suggestions, Thanks, Mike

Atrium Integrator - change username in AR connection

2013-04-12 Thread mike chepaykin
Hello everyone! All the wallowings is about 8.0 version of products - ARS, ITSM and Atriujm Integrator. So, my problem is: I had _working_ custom, self-made transformation in Spoon, which contains ARInput step to update data in Remedy. ARInput step was based on AR connection with Demo user

Re: Splitware client for mobile devices..

2013-03-26 Thread Mike McKee
Official Mobile Reach Statement: Mobile Reach provides mobile applications for ITSM apps as well as completely home grown AR apps. We would welcome the opportunity to showcase this fact. Mike McKee | mmc...@mobilereach.com | 919-371-2188

Java 7 (64-bit) Options for Tomcat

2013-03-25 Thread Mike Gould
Hi List, Is anyone using Java 7 (64-bit) for Tomcat? What Java Options are you using? Have you tired the new Garbage-First (G1) garbage collector? Thanks, Michael Gould U.S. House of Representatives ___ UNSUBSCRIBE or

Re: ITSM doesn't display

2013-03-11 Thread Mike Tomasiewicz (ConAgra Foods)
Try to delete the AR System User Preference record for the affected user and have them try it again. I am seeing this regularly and though this is not a fix it may get the user back up and running. Remedy OnDemand 7.6.04 SP3 .: Mike T :. From: Action Request System discussion list(ARSList

Re: Remedy OnDemand

2013-02-28 Thread Mike Tomasiewicz (ConAgra Foods)
back to hosting it if I can avoid it. Call BMC CustomerConnect and tell 'em I sent ya. I'd be happy to go into more detail using that avenue. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Barbour, Brandi D Sent: Tuesday, February 12

Re: Reconciliation Rules for 8.0

2013-01-30 Thread Mike Tomasiewicz (ConAgra Foods)
Thad, Start here ... it should be everything you need. http://discovery.bmc.com/confluence/display/90/Preparing+BMC+Atrium+CMDB+for+synchronization .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Wednesday, January

Re: Reconciliation Rules for 8.0

2013-01-30 Thread Mike Tomasiewicz (ConAgra Foods)
complexities to the environment. You may need them if you have multiple sources of truth that have attribute contention, but for a straight integration between ADDM and the CMDB the OOTB configuration will suffice. Just follow the guide. .: Mike T :. From: Action Request System discussion list

Re: CMDB / ADDM Product Catalog Configurations 7.6.4.

2013-01-23 Thread Mike Tomasiewicz (ConAgra Foods)
in the long run, and deciding sooner rather than later to manage them will reduce the amount of effort required to align them all later. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rev M Flythe Sent: Wednesday, January 23, 2013 11:24

Re: 30+ million rows in the CMDB

2012-12-27 Thread Mike Worts
at moving our CMDB services onto a separate server and then we re-balance our server groups as you have suggested. Regards, Mike. Michael Worts Service Management Programme Systems Lead Arqiva Direct 01962 822705 Mobile 07801 755346 Crawley Court, Winchester, Hampshire SO21 2QA www.arqiva.comhttp

30+ million rows in the CMDB

2012-12-21 Thread Mike Worts
. Thanks and Merry Christmas. Mike. Remedy ITSM 7.6.04 AIX 6.1 Oracle 11g This email, its content and any files transmitted with it are for the personal attention of the addressee only, any other usage or access is unauthorised. It may contain information which could be confidential

v8.0 Preconfigured Stack Installer

2012-12-17 Thread Mike Worts
to accept the server name and database which I entered during the installation. Mike. This email, its content and any files transmitted with it are for the personal attention of the addressee only, any other usage or access is unauthorised. It may contain information which could be confidential

Re: v8.0 Preconfigured Stack Installer

2012-12-17 Thread Mike Worts
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Worts Sent: Monday, December 17, 2012 7:52 AM To: arslist@ARSLIST.ORG Subject: v8.0 Preconfigured Stack Installer ** Has anyone used the ITSM 8.0 stack installer for the following configuration: Windows 2008 64it Standard

Re: v8.0 Preconfigured Stack Installer

2012-12-17 Thread Mike Worts
up about 25Mb during the start. The installation has obviously failed somewhere, but the actual installation log file did not really suggest there were any major errors. Mike. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG

Re: Basics of Collision Detection Tool config

2012-12-10 Thread Tomasiewicz, Mike (Information Technology)
to the Collision Detection form under Advanced Functions. Click that link and the system displays the identified collisions and allows you to select it's disposition. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mancinelli

Re: AR System Searches Preference Error

2012-12-10 Thread Tomasiewicz, Mike (Information Technology)
We've seen some interesting issues regarding the AR System User Preference form when the case of the username does not match. In all cases, once I delete that record, the preference form is recreated in upper case and the users account functions normally. .: Mike T :. From: Action Request

Re: AR System Searches Preference Error

2012-12-10 Thread Tomasiewicz, Mike (Information Technology)
Correction ... Login ID ... as Carl said previously. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Monday, December 10, 2012 4:32 PM To: arslist@ARSLIST.ORG Subject: AR System Searches Preference Error ** Good

When will the full v8 courses be available?

2012-12-05 Thread Mike Worts
Greetings all, Does anyone know when the full set of v8 (AR/ITSM/Atrium/SRM etc) course will be available? Thanks, Mike. ITSM 7.6.04 AR 7.6.04 AIX 6.1 Oracle 11g This email, its content and any files transmitted with it are for the personal attention of the addressee only, any other usage

Re: ***Error: Number of tokens exceed the number of columns***

2012-12-03 Thread Tomasiewicz, Mike (Information Technology)
You may also want to try converting the file using the dos2unix command from within Linux. .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Sunday, December 02, 2012 7:13 PM To: arslist

Re: License Catalog

2012-11-19 Thread Mike Worts
Hi Heba, ADDM is not part of your CMDB license. You will have to buy this separately. We purchase Analytics about 2 years ago and it was part of Dashboards. BMC Atrium Dashboards and Analytics - Floating User Add-On License BMC Atrium Dashboards and Analytics - User Add-on License Mike

Re: ADDM discovery of SNMPv3 Switches

2012-11-14 Thread Tomasiewicz, Mike (Information Technology)
are in place, but the patterns would have to be designed and implemented locally ... unless you can convince the product managers that this functionality is warranted. :-) .: Mike T :. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG

Re: Does AR System 8 now support the menu bar in mid-tier?

2012-11-12 Thread Mike
I have installed 8 last week and nothing changed On Friday, November 9, 2012 5:26:59 PM UTC+1, Brad J wrote: ** Just wondering if anyone knows whether the menu bar is viewable in mid-tier with version 8.0 of AR System? We use the menu bar heavily in the WUT and were hoping to see it

IBRSD Modification

2012-10-31 Thread Tomasiewicz, Mike (Information Technology)
Hello, Looking for some assistance. Remedy 7.6.04- IBRSD integration. I'm trying to push the Service+ field through the workflow to match business rules we've put in place. I've created overlays for the INT:STAGING form, overlayed the view form, created a new field, updated the push in the

Re: IBRSD Modification

2012-10-31 Thread Tomasiewicz, Mike (Information Technology)
Thanks! I’ll give that a shot. .: Mike T :. From: patchsk [mailto:vamsi...@gmail.com] Sent: Wednesday, October 31, 2012 2:51 PM To: arsl...@googlegroups.com Cc: arslist@ARSLIST.ORG; arslist@ARSLIST.ORG; Tomasiewicz, Mike (Information Technology) Subject: Re: IBRSD Modification I think you

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