Thanks, I figured out what was wrong and got it working. Dev wants a 64 bit
java and I had a 32 bit java. Works fine now.
Thanks,
Ron Young
“Do not grow tired in doing good, for at the proper time you will benefit if
you don’t give up.” (Gal 6:9 - Paul)
Never quit!
-Original
Thanks Levi and Carl but I am not as familiar as I used to be with VB since I
haven't used it in a long time and I know nothing about .NET. I'll look into
it. Thanks again!
Thanks,
Ron Young
“Do not grow tired in doing good, for at the proper time you will benefit if
you don’t give up.” (Gal
Young [mailto:rpyo...@southernco.com]
Sent: Thursday, January 30, 2014 1:56 PM
To: arslist@ARSLIST.ORG
Cc: Young, Ronald P.
Subject: Date question
User 7.6 Dev 8.1
Got a question. How would I ask for a report to spit out records that have only
been modified with in the last 2 weeks
Thanks...I'll try that out.
Thanks,
Ron Young
Believe you can and you’re halfway there.
~Theodore Roosevelt
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, January 15, 2014 10:42 AM
I looked at this and it does look like an escalator is changing the field at
about 0030. I guess I will need to dig deeper into this one. Thanks Joel for
the info.
Thanks,
Ron Young
Believe you can and you’re halfway there.
~Theodore Roosevelt
-Original Message-
From: Action Request
including modified date, etc.
If it's being modified by an escalation, the $USER$ will return a value of
AR_ESCALATOR.
Good luck
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Monday, January 13, 2014
BMC Remedy Action Request System - BMC Remedy User Version 7.6.04 SP3 and BMC
Remedy Developer Studio Version: 8.1.00 is all I have.
Thanks,
Ron Young
Do not count the days; make your days count. (Muhammad Ali)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
LJ,
I guess..I am just wondering why the heck the form in user and dev look the
same but in mid-tier some of the fields aren't there. Just wondering if that
could have been causing the issue. What you stated below is kind of what I
figured...I guess I am looking into it too much. I just wish I
.
There has to be a reason why it's not showing properly, but unless you have
some weird configs (which do exist), it shouldn't be because there are fields
in Overlay/Custom.
On Mon, Dec 23, 2013 at 2:15 PM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
LJ,
I
That's what I thought too but I don't have the access to be able to flush it.
That's another group. They keep saying they have flushed it because we had some
email issues previously but if they had it didn't change this form. Hmmm
Thanks,
Ron Young
Do not count the days; make your days count.
Thanks LJ...you know after I wrote the question I went in and searched and
searched and found it before seeing your email but that is exactly where I got
the info. Thanks for your reply though!
Next question:
We have 7.6 at my location for use and then another dept in GA uses the web
version
not be what you pay etc.
There are also different discount levels based on the number of licenses you
purchase.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Wednesday, December 11, 2013 3:10 PM
To: arslist
Ok...this was the question. Let me change that...she wants to see every time a
form has a change; what was done and by what user. Would that make any
difference.
Thanks to all of those that have replied..
Thanks,
Ron Young
Do not count the days; make your days count. (Muhammad Ali)
From:
I have to ask...how much are they paying the support/admins?
Thanks,
Ron Young
“Do not count the days; make your days count.” (Muhammad Ali)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dragan Levic
Sent: Friday,
Just asking...what job archive are you all talking about and how do I get to it
or see a list or remedy positions beside looking on something like Monster, etc.
Thanks,
Ron Young
“Do not count the days; make your days count.” (Muhammad Ali)
-Original Message-
From: Action Request
archive' :)
On Wed, Nov 20, 2013 at 6:49 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
Just asking...what job archive are you all talking about and how do I get to it
or see a list or remedy positions beside looking on something like Monster, etc.
Thanks,
Ron Young
This worked..thanks Marcelo
Thanks,
Ron Young
“Do not count the days; make your days count.” (Muhammad Ali)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, November 07, 2013 12:41 PM
Thanks...it would be plain text straight from remedy...not html. Oh well!
Thanks,
Ron Young
Do not count the days; make your days count. (Muhammad Ali)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, November 05, 2013
Did the server restart or so the server admin says he did. Still doesn't work
though. Yes, this is what I mentioned below...no worries.
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
-Original Message-
From: Action Request System
That's one of my problems though and I think it's stupid. I can do the
development and admin but I don't have access to the config tool or email
server. That's another dept...dumb right?
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
week - Overlays and Customizations
Hope this helps.
Michelle
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Tuesday, October 01, 2013 10:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Form Edit
**
Got it...so custom is just used
.
From: Young, Ronald P.
Sent: Monday, October 07, 2013 12:58 PM
To: arslist@ARSLIST.ORG
Subject: ...ranges out of reserve range
Thanks much Michelle for the below email!
I know I have inquired about this previously but I want to follow up because I
am still getting the same error. I have Dev 8.0. I
@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Young,
Ronald P.
Sent: Monday, October 07, 2013 1:58 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: ...ranges out of reserve range
Thanks much Michelle for the below email!
I know I have inquired about this previously but I want to follow up
Thanks Karthik. Also, let me know if that is the right thing to do by bringing
a form that states unmodified (in Base and Best Practice Modes) and then
convert it to custom in Best Practice Mode or is it best to just overlay it in
Best Practice mode?
Thanks,
Ron Young
To the world you may be
,
Karthik
On Oct 1, 2013 11:32 PM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Thanks Karthik. Also, let me know if that is the right thing to do by bringing
a form that states unmodified (in Base and Best Practice Modes) and then
convert it to custom in Best
@ARSLIST.ORG
Subject: Re: Filter not working anymore
** Ron,
You can eliminate the __c
On Monday, September 30, 2013, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
I know someone may have mentioned it in all my concern with working with
overlays and custom but if I
Yes and that would be the new Satis-fries at Burger King (so-called diet
fries)...right ...:). But I would then want a big fat juicy burger and an extra
large coke...no ice. Smile...it's Friday
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
cannot delete any base objects in Best Practice mode. I
haven't extensively tested that theory so proceed with caution.
Jason
On Thu, Sep 26, 2013 at 10:30 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Ok...I just found some dummy forms that were made a long
...once it is in 'unmodified',
you want to right click it and 'Convert to Custom'because it shouldn't be a
base object to begin with :)
On Fri, Sep 27, 2013 at 8:00 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Yep...thanks LJ and Jason. I found some
HAHA...so what is this RUG thing...I wanna be a geek. :) Where is it at?
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday,
in Base
2 - Correct, as a custom application developer, you never want to be in
Base...that is BMC's realm...everything you should be doing should be done in
Best Practice mode.
On Fri, Sep 27, 2013 at 8:04 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Got it. 2
Wow...and this just in on CNN the anchor person was talking about Cantaloupe
being poisoned somewhere. Those darn kids sure do get around.
Just found a link about it:
http://www.suntimes.com/news/nation/7921129-418/story.html
Thanks,
Ron Young
To the world you may be one person but to one
recently arrested from thatdidn't read the article regarding the
arrest though.
On Fri, Sep 27, 2013 at 9:49 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Wow...and this just in on CNN the anchor person was talking about Cantaloupe
being poisoned somewhere
,
it should be a Custom object...if it's BMC's code, it should be in Base...plain
and simple.
On Wed, Sep 25, 2013 at 10:00 AM, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
Wow...so is it best to work on a custom form or overlay. I watched the video
from Kiran
correct? Hope I didn't
confuse you experts from my email below. :)
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
From: Young, Ronald P.
Sent: Thursday, September 26, 2013 12:08 PM
To: arslist@ARSLIST.ORG
Subject: RE: Filter not working anymore
LJ
I'd be one of those world travelers taking the family along (kids are
home-schooled so this would be a good geography lesson) and make reports for
travel agencies. How in the world do those people get those jobs?
Thanks,
Ron Young
To the world you may be one person but to one person you may be
] On Behalf Of Young, Ronald P.
Sent: Thursday, September 26, 2013 4:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Fun -- if you couldn't work in the computer field
I'd be one of those world travelers taking the family along (kids are
home-schooled so this would be a good geography lesson) and make reports
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dee
Sent: Wednesday, September 25, 2013 7:45 AM
To: arslist@ARSLIST.ORG
Todd,
Thanks for the quick reply. This is actually an Overlaid form. I even tried
right clicking on an unmodified form and the option to convert is not even
listed.
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
-Original Message-
Figured it out...I went back into Best mode and was able to right click on an
unmodified form to convert to custom if I decided but I can't the overlaid.
What to do...what to do???
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
-Original
I would but I don't have a login.
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: Wednesday, September 25, 2013 9:33 AM
To:
LJ,
Hmmm...I guess that's a Yup to it's always been there. That's odd...I wonder
why I am just now seeing it.
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
Todd,All,
I performed a little test...I guess to just make me feel better.
I created 2 test forms...1 in Base mode which came in as Unmodified and then
the other in Best mode which came in as Custom. I was not able to see the
Best-Custom form in base mode..understood. I was able to go into
'
with a right click...save the formdelete the overlay, then right click and
convert to custom
this will loose any changes made to the object in the overlay, but once
converted back to custom, you can re-make those changes.
On Wed, Sep 25, 2013 at 9:14 AM, Young, Ronald P.
rpyo
on the server
not too long ago?
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
-Original Message-
From: Ron Young [mailto:rpyo...@southernco.com]
Sent: Wednesday, September 18, 2013 11:35 AM
To: arslist@ARSLIST.ORG
Cc: Young, Ronald P
on (and an ARS patch can do
this). Setting the ID before you save the field when creating it should reset
the next ID to whatever you set + 1
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent
Exactly!
Thanks,
Ron Young
“To the world you may be one person but to one person you may be the world.”
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd
Sent: Wednesday, September 18, 2013 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re:
does not match and they will
not be able to save the record. One downside to this is that the error can be
confusing to the end user.
Todd Arner
Great Lakes
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Thursday, August 29
Amen…to that and what Teresa states in her email. I would jump at this in a
heartbeat if I didn’t have a decent paying position with awesome benefits. Now
if I were retired or still a contractor count me in and the pay would be
acceptable. I have been using Remedy for now about 6 yrs…now just
LENGTHC(ButtonField)
Second Filter (or AL)
Run If Count !=6
Error Message
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Young,
Ronald P.
Sent: Thursday, August 29, 2013 9:50 AM
To: arslist@ARSLIST.ORGmailto:arslist
Thanks Lj, That's what I was thinking to but I was hoping not due to me not
being able to access it. The person that has the password to it is out of the
country so I guess I'll have to wait until he gets back. I agree and understand
about the Best Practice Mode...I'll just have to make sure I
Shawn, thanks for your response. I know I can go into Tools/Options and the
Home Page tab and set up the Home Page there but you are only allowed one Home
Page in that blank. (Form Name)
Thanks,
Ron Young
Life is 10% what happens to you and 90% how you react to it. -Charles Swindoll
“You are
Thanks to all that replied to my question. I wish I would have read it before
posting it due to grammatical errors, but hey we're not English Professors
either. Anyway, I got the issue resolved by just creating some navigation
buttons and then pointing those buttons to the Home Pages.
Thanks,
So you all are saying to do any editing/adding to a form labeled as an overlay
in Best Practice Mode correct? No new views or anything like that is needed?
Ron
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule,
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