Re: ARDBC LDAP Vendor Form Question

2014-09-26 Thread Jason Miller
4 9:10 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ARDBC LDAP Vendor Form Question > > > > ** > > Todd, > > I have experienced the same, however, I have found that as long as I know > the attribute name I want, I can create the appropriate field, and in the > v

Re: ARDBC LDAP Vendor Form Question

2014-09-26 Thread Arner, Todd
@ARSLIST.ORG Subject: Re: ARDBC LDAP Vendor Form Question ** Todd, I have experienced the same, however, I have found that as long as I know the attribute name I want, I can create the appropriate field, and in the vendor field properties for that field, I just plug in the correct 'attribute&

Re: ARDBC LDAP Vendor Form Question

2014-09-26 Thread LJ LongWing
6, 2014 at 7:55 AM, Arner, Todd wrote: > ** > > We are configuring the ARDBC LDAP to pull information from Active > Directory. We are trying to setup a vendor form to access the data and for > the most part this seems to be working. We are running into one issue that > I need

ARDBC LDAP Vendor Form Question

2014-09-26 Thread Arner, Todd
We are configuring the ARDBC LDAP to pull information from Active Directory. We are trying to setup a vendor form to access the data and for the most part this seems to be working. We are running into one issue that I need some help figuring out. We create the vendor form by selecting the

Confugurng ARDBC LDAP with SSL

2012-06-08 Thread karun R
We are trying to configure LDAP which has SSL enabled. I have copied NSS directories into AR System to get cert8.db, key3.db. We have the certificate that is used for SSL.. we are trying to add the certificate to the database by using the CertUtil commands..none of them are working.. Anyhelp wou

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-17 Thread Ray Palla
demo server... Is your server licensed or a test environment? Siesta anyone? R _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon Sent: Wednesday, August 17, 2011 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LD

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-17 Thread Alejandro Canon
7 Para: arslist@ARSLIST.ORG Asunto: Re: ARDBC LDAP/AD integration now runs very slow ** Hi Dave. The log is not really the issue. The query taking much longer than normal is. Unfortunately, don't have a good "baseline" log to compare with, or at least one where the log level was set

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-16 Thread Jason Miller
Hi Drew, What attribute in AD are you querying by? If it is something like username (samaccount) then I would think the return would be 1 record. Is it possible that the query against AD is the problem and 2000 is the limit on the return? Regarding performance you may get a little better performa

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Drew Shuller
> > *ECOLAB* 370 WABASHA STREET NORTH, ST. PAUL, MN 55102 > *T* 651 293 2852 * **F* 651 225 3375 * **E* > david.erick...@ecolab.com > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Drew Shuller > *Sent:

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Erickson, David (INST Aqua Balance)
lto:arslist@ARSLIST.ORG] On Behalf Of Drew Shuller Sent: Monday, August 15, 2011 12:48 PM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP/AD integration now runs very slow ** Good morning everyone. I have a problem with our Customer Info/AD search. Searching the integration vendor form, we get somewhere

Auto Reply: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread kimberly . santana
Hello. Please note that I will have limited access to email thru August 22nd. I will reply to your message as soon as I am able. If you have an emergency please conact remedy.supp...@oracle.com. Thank you. Kimberly ___

ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Drew Shuller
Good morning everyone. I have a problem with our Customer Info/AD search. Searching the integration vendor form, we get somewhere around 2000 records. This takes about 15 seconds, 100% normal. In our help desk form, it used to be very fast to bring back one record. Now it's taking about 15 seconds

Re: ARDBC LDAP Config with AD Using Kerberos Authentication

2011-02-15 Thread Grooms, Frederick W
In the Bind User field I use the following: For AREA LDAP I use the domain\user format: DOMAIN\login For ARDBC LDAP I use the Distinguished Name format: CN=login,OU=Domain Groups,DC=domain,DC=company,DC=com You may need to create your own process anyway depending on the number of

ARDBC LDAP Config with AD Using Kerberos Authentication

2011-02-15 Thread Jason Lander
Hi All, I am configuring ARDBC LDAP for a client who wants to sync their AD People/Location data with People/Sites in Remedy on a daily basis. Normally this would be very easy. However, it turns out (after much head scratching as to why I wasn't getting any results) that the clie

Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP

2010-09-23 Thread Saurabh Mehta
On Behalf Of IT (Amanullah Bashir Ahmed) > Sent: Thursday, September 23, 2010 4:19 PM > To: arslist@ARSLIST.ORG > Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring > ARDBC LDAP > > Hi Misi, > I have done configuration as per your instructions. Follo

Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP

2010-09-23 Thread Nair, Rajesh IN BOM SISL
, September 23, 2010 4:19 PM To: arslist@ARSLIST.ORG Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP Hi Misi, I have done configuration as per your instructions. Following are the contents of Plugin-Lof-file. Still I am unable to see the ARSYS.ARDBC.LDAP

Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP

2010-09-23 Thread IT (Amanullah Bashir Ahmed)
fter configuring ARDBC LDAP Hi, Do you have a corresponding Plugin:-row in the ar.cfg/conf file? Are your plugin-server working? Just open the Admin Console Server Information Form to verify this. Turn on Plugin-logging and restart your server to see if your plugin is loaded. Best Reg

Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP

2010-09-23 Thread Misi Mladoniczky
t; I have configured ARDBC LDAP configuration form , But when I tried to > create a vendor form using that I am unable to see the ARSYS.ARDBC.LDAP > name under vendor names tab. > Please Help me. > > Thanks & Regards > > Amanullah > > > > DISCLAIMER: > "T

Not able to see ARSYS.ARDBC.LDAP vendor name after configuring ARDBC LDAP

2010-09-23 Thread IT (Amanullah Bashir Ahmed)
Hi Team, Version 7.1 I have configured ARDBC LDAP configuration form , But when I tried to create a vendor form using that I am unable to see the ARSYS.ARDBC.LDAP name under vendor names tab. Please Help me. Thanks & Regards Amanullah DISCLAIMER: "This e-mail message including a

Re: ARDBC LDAP issue

2010-08-13 Thread Grooms, Frederick W
] On Behalf Of Novikov, Vladimir A CTR US USA Sent: Friday, August 13, 2010 11:36 AM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP issue ** All, Has anyone encountered the following error? Cannot connect to the directory service : Strong authentication required (LDAPERR 8)2028: LdapErr: DSID

ARDBC LDAP issue

2010-08-13 Thread Novikov, Vladimir A CTR US USA
All, Has anyone encountered the following error? Cannot connect to the directory service : Strong authentication required (LDAPERR 8)2028: LdapErr: DSID-0C09018A, comment: The server requires binds to turn on integrity checking if SSL\TLS are not already active on the connection, data

Re: ARDBC LDAP

2010-04-21 Thread Grooms, Frederick W
...@arslist.org] On Behalf Of ARSmarts Support Sent: Wednesday, April 21, 2010 1:40 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP The fact is that I do not have ownership on the LDAP directory, and I have to use the dn. I cannot add any sn or uid, and the process owner will not make the change

Re: ARDBC LDAP

2010-04-21 Thread Misi Mladoniczky
Hi Jean-Louis, I thought it was included in the API, but as it appears, only the sample for the AREA-LDAP is included. Not the ARDBC-LDAP... The ARDBC-LDAP would be much more complicated I guess. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR

Re: ARDBC LDAP

2010-04-21 Thread Halleux, Jean-Louis
avril 2010 9:09 To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Hi, Something tickles in the back of my mind about the 15-char limit had been removed, or should be removed... If the 15-char limit is in place, you must have a unique attribute that will fit. Unless, as I said, you can leverage a

Re: ARDBC LDAP

2010-04-21 Thread Misi Mladoniczky
table-field will only do one retrieval using ARGetListEntryWithFields(). You can also modify the source for the ARDBC-LDAP-plugin, and pack the DN so that it will fit the 15-char limit... Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not

Re: ARDBC LDAP

2010-04-20 Thread ARSmarts Support
ted as the mapping for > RequestID. > > Fred > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky > Sent: Tuesday, April 20, 2010 10:20 AM > To: arslist@ARSLIST.ORG > Su

Re: ARDBC LDAP

2010-04-20 Thread Pierson, Shawn
) [mailto:arsl...@arslist.org] On Behalf Of ARSmarts Support Sent: Tuesday, April 20, 2010 8:44 AM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP Hi listeners, Has anybody ever been able to use the ARDBC LDAP plugin mapping the request id to the dn ? I succeeded with mapping to attribute where length

Re: ARDBC LDAP

2010-04-20 Thread Grooms, Frederick W
@ARSLIST.ORG Subject: Re: ARDBC LDAP I have not done this recently. My experience was that you needed to add a unique attribute to the directory that could be used to retrieve the actual record. If you are only doing a table-refresh to load data, you will not need this, as the system only performs a single

Re: ARDBC LDAP

2010-04-20 Thread Misi Mladoniczky
our Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi listeners, > > Has anybody ever been able to use the ARDBC LDAP plugin mapping the > request id to the dn ? I succeeded with mapping to attribute where length > is less than 15 characters,

ARDBC LDAP

2010-04-20 Thread ARSmarts Support
Hi listeners, Has anybody ever been able to use the ARDBC LDAP plugin mapping the request id to the dn ? I succeeded with mapping to attribute where length is less than 15 characters, but I can't succeed with longer strings, while it is documented as being supported. I am using ARS 7.5 pa

Re: ARDBC LDAP Active Directory question

2009-12-30 Thread Kevin Begosh
list@ARSLIST.ORG > Subject: Re: ARDBC LDAP Active Directory question > > ** > okay so all the OU's would go before the DC's, thanks. I was trying it the > other way around. > > Kevin > > > On Wed, Dec 30, 2009 at 11:02 AM, Grooms, Frederick W wrote: > It shou

Re: ARDBC LDAP Active Directory question

2009-12-30 Thread Grooms, Frederick W
10:36 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Active Directory question ** okay so all the OU's would go before the DC's, thanks.  I was trying it the other way around.   Kevin On Wed, Dec 30, 2009 at 11:02 AM, Grooms, Frederick W wrote: It should go something like this (in

Re: ARDBC LDAP Active Directory question

2009-12-30 Thread Kevin Begosh
Wednesday, December 30, 2009 8:38 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARDBC LDAP Active Directory question > > ** > Fred, > How do you add the OU to the vendor form query string, I added mine and I > am getting an error? ARS 7.5, ITMS 7.5, Windows 2003 > > Kevin &g

Re: ARDBC LDAP Active Directory question

2009-12-30 Thread Grooms, Frederick W
On Behalf Of Kevin Begosh Sent: Wednesday, December 30, 2009 8:38 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Active Directory question ** Fred, How do you add the OU to the vendor form query string, I added mine and I am getting an error?  ARS 7.5, ITMS 7.5, Windows 2003   Kevin On Tue, De

Re: ARDBC LDAP Active Directory question

2009-12-30 Thread Kevin Begosh
;> > >> Fred > >> > >> -Original Message- > >> From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Drew Shuller > >> Sent: Tuesday, December 29, 2009 2:35 PM > >> To: arslist@ARSLIST.ORG &

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Drew Shuller
the ActiveDirectory. >> >> Fred >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arsl...@arslist.org] On Behalf Of Drew Shuller >> Sent: Tuesday, December 29, 2009 2:35 PM >> To: arslist@ARSLIST.ORG &

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Grooms, Frederick W
...@arslist.org] On Behalf Of Drew Shuller Sent: Tuesday, December 29, 2009 2:35 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Active Directory question Thank you Fred, that's very helpful. After some googling I was able to generate a query using the MMC console, which was helpful in that

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT
35 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Active Directory question Thank you Fred, that's very helpful. After some googling I was able to generate a query using the MMC console, which was helpful in that I got to see a lot of columns of data all in one place. Thanks for the query

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Drew Shuller
C=AAA,DC=,DC=NET??sub?(objectclass=user) >> >> The objectclass=user just restricts the results to values with user in the >> objectclass field, not what levels to search. >> >> Fred >> >> >> -Original Message- >> From: Action Requ

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Grooms, Frederick W
Sent: Tuesday, December 29, 2009 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Active Directory question Thanks Fred. So I could substitute another value in the ldap string and get further down in the tree? But not in the same form? My server guys instists that there's a query th

Re: ARDBC LDAP Active Directory question

2009-12-29 Thread Drew Shuller
ist(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Drew Shuller > Sent: Monday, December 28, 2009 3:59 PM > To: arslist@ARSLIST.ORG > Subject: ARDBC LDAP Active Directory question > > Hello list, I've got an AD question. > > We search our user info using the ARDBC LD

Re: ARDBC LDAP Active Directory question

2009-12-28 Thread Grooms, Frederick W
ubject: ARDBC LDAP Active Directory question Hello list, I've got an AD question. We search our user info using the ARDBC LDAP plugin, it looks like on the DC level, objectclass=user. Some of the information I need is one more layer down, on the OU level. Is there any way that I can get

ARDBC LDAP Active Directory question

2009-12-28 Thread Drew Shuller
Hello list, I've got an AD question. We search our user info using the ARDBC LDAP plugin, it looks like on the DC level, objectclass=user. Some of the information I need is one more layer down, on the OU level. Is there any way that I can get my form to do that? Drew Shuller Soto

Re: ARDBC LDAP Configuration Bind Credentials

2009-11-20 Thread Walters, Mark
of-the-box plugins. Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Hulmes, Timothy W Mr CTR USA IMCOM Sent: 20 November 2009 15:13 To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Configuration Bind Credentials Mark,

Re: ARDBC LDAP Configuration Bind Credentials

2009-11-20 Thread Carey Matthew Black
ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Walters, Mark > Sent: Thursday, November 19, 2009 12:17 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARDBC LDAP Configuration Bind Credentials > > The Remedy LDAP plugins only support simple binds for authentication. > If you

Re: ARDBC LDAP Configuration Bind Credentials

2009-11-20 Thread Hulmes, Timothy W Mr CTR USA IMCOM
half Of Walters, Mark Sent: Thursday, November 19, 2009 12:17 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Configuration Bind Credentials The Remedy LDAP plugins only support simple binds for authentication. If your LDAP server does not allow this then they will not be able to

Re: ARDBC LDAP Configuration Bind Credentials

2009-11-19 Thread Walters, Mark
, Timothy W Mr CTR USA IMCOM [timothy.hul...@us.army.mil] Sent: 19 November 2009 18:05 To: arslist@ARSLIST.ORG Subject: ARDBC LDAP Configuration Bind Credentials Having trouble setting the Binding setting to connect to our Active directory. All the account information has been verified and the account

ARDBC LDAP Configuration Bind Credentials

2009-11-19 Thread Hulmes, Timothy W Mr CTR USA IMCOM
following bind options (Function Generic, Method SSPI, Synchronous checked, and Use auth. Identity checked.) With those options checked I can log in with the account via ldp. The question is how do I take those settings and configure the ARDBC LDAP Config form when I one have the option of Bind user

ARDBC LDAP with SSL

2009-09-10 Thread Reiser, John J
Hello Listers, ARS 7.1 Patch 4 MS SQL Server 2005 MS Windows 2003 Enterprise I am trying to get the ARDBC Configuration set up to our AD with SSL. I tried to install Netscape 4.7 but got an error, something about not being the proper machine type. Is there any workaround to get a Vendor form co

A Fix For ARDBC LDAP Authentication Error

2009-06-17 Thread Stephen Heider
in the ARDBC LDAP Configuration screen should have taken care of the situation. It didn't. I even bounced the server. The network account used is a service account dedicated to Remedy for accessing network resources. To get it working I entered my network credentials. Today I did

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Elry
ated (The create date and time of the > LDAP record). > > Fred > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Elry > Sent: Wednesday, May 13, 2009 9:32 AM > To: arsl...@arslist.org > Su

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Grooms, Frederick W
--Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Elry Sent: Wednesday, May 13, 2009 9:32 AM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP & Novell eDirectory & ARS 7.5 We now have another unusual situation = ldaperr 93:

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Elry
h URL via > > the form properties tabs and change it back to the more generic one that > > you want. > > > Mark > > > ________ > > From: Action Request System discussion list(ARSList) [arsl...@arslist.org] > > On Behalf Of El

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
; Behalf Of Elry [elryal...@gmail.com] > Sent: 06 May 2009 18:23 > To: arsl...@arslist.org > Subject: ARDBC LDAP & Novell eDirectory & ARS 7.5 > > Hi Folks... > > Current Development Environment: > > ARS 7.5 > > SQL Server 2005 > > Windows Server 2003

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Walters, Mark
...@arslist.org] On Behalf Of Elry [elryal...@gmail.com] Sent: 06 May 2009 18:23 To: arslist@ARSLIST.ORG Subject: ARDBC LDAP & Novell eDirectory & ARS 7.5 Hi Folks... Current Development Environment: ARS 7.5 SQL Server 2005 Windows Server 2003 We are trying to complete an LDAP Integration

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
when connecting to a Novell eDiredtory that > > contains Groupwise information that we need to populate and update our > > People Schema. > > > Here is what happens: > > > 1) We configure the ARDBC LDAP form according to the manual and how we > > have it workin

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Axton
ormation that we need to populate and update our > People Schema. > > > Here is what happens: > > > 1) We configure the ARDBC LDAP form according to the manual and how we > have it working with Apache DS. > > 2) We start the Plugin Log (set to "All" Log Level). >

ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
update our People Schema. Here is what happens: 1) We configure the ARDBC LDAP form according to the manual and how we have it working with Apache DS. 2) We start the Plugin Log (set to "All" Log Level). 3) We attempt to create a Vendor Form using Developer Studio. 4) We wait (fo

Re: Using oversized integer in ARDBC LDAP Vendor form SOLVED

2009-05-04 Thread Dwayne Martin
Rick, BRILLIANT! Actually, I should have thot of that myself. Anyway, it works, so THANK YOU very much! Dwayne Original message >Date: Mon, 4 May 2009 13:30:24 + >From: Rick Cook >Subject: Re: Using oversized integer in ARDBC LDAP Vendor form >To: arslist@ARSL

Re: Using oversized integer in ARDBC LDAP Vendor form

2009-05-04 Thread Rick Cook
ReplyTo: arslist@ARSLIST.ORG Subject: Using oversized integer in ARDBC LDAP Vendor form Sent: May 4, 2009 6:30 AM Dear List, I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP Vendor form that queries Active Directory. One its fields is “Last Login”, which displays as a

Using oversized integer in ARDBC LDAP Vendor form

2009-05-04 Thread Dwayne Martin
Dear List, I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP Vendor form that queries Active Directory. One its fields is “Last Login”, which displays as a number like “128,848,740,512,645,963” (commas added). We have a formula for changing this value to a date-time

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
--- -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Tuesday, April 21, 2009 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Vendor Form ARDBC LDAP bind error. This looks familiar ... Check

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
The DC's have to have the setting shut off as well as the servers Bmc does not know how to handle it.. Sent from my iPhone On Apr 21, 2009, at 7:05 AM, Pat Zandi wrote: This looks familiar ... Check the securty setting on the DC's. Does it have required security certificate. If so you

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Mark Lev
(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Tuesday, April 21, 2009 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Vendor Form ARDBC LDAP bind error. This looks familiar ... Check the securty setting on the DC's. Does it have required security certificate. If so you will have i

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
This looks familiar ... Check the securty setting on the DC's. Does it have required security certificate. If so you will have issues Sent from my iPhone On Apr 20, 2009, at 12:39 PM, Mark Lev wrote: We are getting this error when trying to connect a Vendor Form to our AD. Anyone hav

Vendor Form ARDBC LDAP bind error.

2009-04-20 Thread Mark Lev
We are getting this error when trying to connect a Vendor Form to our AD. Anyone have any ideas what/how to resolve this. LDAP admin isn't sure what is causing this between AD and Remedy. Error message below - Cannot connect to the directory service : Strong authen

ARDBC LDAP - can't create new vendor form

2009-02-16 Thread GeorgeP
ARS 7.0.01 P09 Windows 2003 Server with an MSSQL database Applications all custom For one (very brief) moment in time, we had the ARDBC LDAP Configuration set so that it actually allowed me to create a Vendor Form and select fields from the LDAP server. That Vendor Form functions very well and

Re: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)

2008-05-27 Thread Grooms, Frederick W
Behalf Of Eli Schilling Sent: Tuesday, May 27, 2008 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables) ** Kevin, *I think* I ran into the same issue..I'm using: dap://AD/DC=,DC=com??sub?(objectclass=user) A lot of the fields don&#

Re: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)

2008-05-27 Thread Kevin Pulsen
Oh Yeah Eli you rock!!! Adding the fields to the vendor form worked.. Thanks!! Kevin P. ** Kevin,   *I think* I ran into the same issue..I'm using: dap://AD/DC=,DC=com??sub?(objec>tclass=user)   A lot of the fields don't show up but what you can do is add a character field, go

Re: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)

2008-05-27 Thread Eli Schilling
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Pulsen Sent: Tuesday, May 27, 2008 1:48 PM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables) ** Hello ARSList, Area LDAP - Setup and works with out any issue; AD users can login

ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)

2008-05-27 Thread Kevin Pulsen
Hello ARSList, Area LDAP - Setup and works with out any issue; AD users can login and use Remedy client with AD credentials. (Thanks again to all that helped!!) ARDBC LDAP - Setup with the following - Host Name* - tcdc1.testco.com Port Number - 389 Bind User - testco\tuser1 Bind Password

ARDBC LDAP Configuration Base DN for Discovery

2008-04-17 Thread versicle
We are trying to configure a standard ARDBCLDAP vendor form but are having the following issues: When specifying the ARDBC LDAP Configuration Base DN for Discovery, the system needs an OU specified that contains data; in our case we have a separate OU for each location (a total of 9 or 10). When

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Doug Blair
arber, Dave >Sent: Monday, August 13, 2007 8:34 AM >To: arslist@ARSLIST.ORG >Subject: Multiple ARDBC LDAP servers? > >** >We're using LDAP for pulling through user lists (rather than >authentication, we're not yet going down that route). > >Is there any

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Barber, Dave
I'll give it a go, muchas gracias! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: 13 August 2007 15:51 To: arslist@ARSLIST.ORG Subject: Re: Multiple ARDBC LDAP servers? Oh, OK...

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
: Monday, August 13, 2007 9:45 AM To: arslist@ARSLIST.ORG Subject: Re: Multiple ARDBC LDAP servers? Currently just two - whilst both are on the same network (well, forest), we're in separate branches. In theory, we could get access from the root, but due to security, the root password i

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Barber, Dave
ailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: 13 August 2007 15:35 To: arslist@ARSLIST.ORG Subject: Re: Multiple ARDBC LDAP servers? How many LDAP servers do you need to point to? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
How many LDAP servers do you need to point to? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barber, Dave Sent: Monday, August 13, 2007 9:29 AM To: arslist@ARSLIST.ORG Subject: Re: Multiple ARDBC LDAP servers? I was just

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Barber, Dave
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: 13 August 2007 15:04 To: arslist@ARSLIST.ORG Subject: Re: Multiple ARDBC LDAP servers? If both servers use the same username/password to authenticate, you can manually change the IP address or server name o

Re: Multiple ARDBC LDAP servers?

2007-08-13 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Of Barber, Dave Sent: Monday, August 13, 2007 8:34 AM To: arslist@ARSLIST.ORG Subject: Multiple ARDBC LDAP servers? ** We're using LDAP for pulling through user lists (rather than authentication, we're not yet going down that route). Is there any way to configure multiple ARDBC LD

Multiple ARDBC LDAP servers?

2007-08-13 Thread Barber, Dave
We're using LDAP for pulling through user lists (rather than authentication, we're not yet going down that route). Is there any way to configure multiple ARDBC LDAP servers? We've got two distinct companies in our offices, and need to be able to pull user lists from both. A

Re: ARDBC LDAP Issue

2007-05-21 Thread Grooms, Frederick W
46 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Issue ** Is AD restricting additionally by IP Addresses? In theory the same credentials should give the same results. Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503

Re: ARDBC LDAP Issue

2007-05-21 Thread Robert Molenda
CTED] Quality begins with your actions. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling Sent: Monday, May 21, 2007 9:27 AM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP Issue Hey listers...happy mo

ARDBC LDAP Issue

2007-05-21 Thread Eli Schilling
Hey listers...happy monday! I've been building an employee import from LDAP in ITSM 7 but I'm seeing some oddities. We have this functionality implemented in 6.3 currently and it works great. However, I'm only seeing half of the LDAP fields in ITSM 7 that I get in 6.3. I'm missing things like

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question---RESOLVED

2007-04-18 Thread Joe D'Souza
] Behalf Of Patel, Kamlesh R. Sent: Wednesday, April 18, 2007 2:41 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question---RESOLVED ** All, I have setup all forms correctly with appropriate timeout and page size. There is a BMC technote to explain this away

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question---RESOLVED

2007-04-18 Thread Patel, Kamlesh R.
Wednesday, April 18, 2007 8:59 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question You might also ensure that the timeout setting isn't set too low - make it 3-5 minutes, to ensure that there's enough time for it to have a legitimate chance to

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question

2007-04-18 Thread Rick Cook
On Behalf Of Joe D'Souza Sent: Tuesday, April 17, 2007 4:26 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question ** Kamlesh, Did you configure the ARDBC LDAP configuration form correctly? Once that is configured with all the required parameters correctly, the LD

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question

2007-04-17 Thread Joe D'Souza
Kamlesh, Did you configure the ARDBC LDAP configuration form correctly? Once that is configured with all the required parameters correctly, the LDAP vendor entry should show up while creating the vendor form.. Joe -Original Message- From: Action Request System discussion list(ARSList

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question

2007-04-17 Thread Patel, Kamlesh R.
PROTECTED] On Behalf Of msb * Sent: Tuesday, April 17, 2007 4:33 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question Kamlesh, is it possible that you missed installing the ARDBC LDAP stuff while installing your AR server. Regards, Murtuza. >From: "Patel, K

Re: ARS 7.0.1 Patch 001; ARDBC LDAP question

2007-04-17 Thread msb *****
Kamlesh, is it possible that you missed installing the ARDBC LDAP stuff while installing your AR server. Regards, Murtuza. From: "Patel, Kamlesh R." <[EMAIL PROTECTED]> Reply-To: arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG Subject: ARS 7.0.1 Patch 001; ARDBC LDAP question D

ARS 7.0.1 Patch 001; ARDBC LDAP question

2007-04-16 Thread Patel, Kamlesh R.
All, I am at a lose after configuring ARDBC LDAP Configuration form. I configured it, but I am unable to view the vendor form in the list create vendor form "Available Vendor Names". It only shows the flashboards and server admin. What are the necessary steps to setup ARDBC LD

Missing ARDBC LDAP Configuration Form

2006-08-10 Thread Mike Madole
Hello, I have recently installed a brand new instance of AR 7.00P1 on a Windows 2003 Server w/ Oracle 10g. I attempted to go through the procedure of configuring the ARDBC LDAP plug-in however the 'ARDBC LDAP Configuration form' does not exist. I have verified that the plug-in

Re: ARDBC LDAP

2006-08-04 Thread David Smith
- I am well aware of the problem you are talking about... It is a bug. I am guessing all the fields in your vendor form have an Input Length: of 0 and a QBE Match: of anywhere except Request ID, which is set to 15. Now, if you change the Input Length to anything greater then 0 and save the form Re

Re: ARDBC LDAP

2006-08-01 Thread Steve McDonald
** The problem is that when using the ARDBC plugin to LDAP, I can't select any additional fields.  Only one field appears in the results list drop down, the RequestID field.  I talked to Remedy and they say to submit an enhancement request. On 8/1/06, Rocky Rockwell <[EMAIL PROTECTED]> wrote: You

Re: ARDBC LDAP

2006-08-01 Thread Rocky Rockwell
You should be able to add to the results list of the vendor form to show more info (ie: phone, email). Just make the spacing between the results list colums small. *Rocky* Rocky Rockwell eMA Team – Remedy Developer [EMAIL PROTECTED] Ph#1: 214-567-8874 Ph#2: 325-884-1

Re: ARDBC LDAP

2006-08-01 Thread Frank Caruso
** Add more descriptive fields to the Results List Fields tab on the Vendor form properties window.On 8/1/06, Steve McDonald < [EMAIL PROTECTED]> wrote:** Good Morning All,   My system:   ARS v6.3 Informix 9.4 SunOS 5.8   The problem:  I have a form that when a caller's last name is filled and 'Ent

Re: ARDBC LDAP

2006-08-01 Thread Chris Ingalls
export to find it. Good Luck - Chris. Steve McDonald <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 08/01/2006 11:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject ARDBC LDAP ** Good Morning All, My s

ARDBC LDAP

2006-08-01 Thread Steve McDonald
** Good Morning All,   My system:   ARS v6.3 Informix 9.4 SunOS 5.8   The problem:  I have a form that when a caller's last name is filled and 'Enter' is pressed, queries LDAP via set fields action.  I've mapped the LDAP field "employeeID" to the Request ID field.  All is well until I run into dupl