Re: Web Service Server Configuration

2016-04-22 Thread Thomas Miskiewicz
What AR Sever and Mid-Tier Version. Please show the exact version incl Patch and Service Pack. We had the same problem. > On 22 Apr 2016, at 10:23, Tom Shurmur wrote: > > ** > TGIF Listers, > > We have created an integration with a customer using the customers WSDL to >

Re: Web Service Server Configuration

2016-04-22 Thread Grooms, Frederick W
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Shurmur Sent: Friday, April 22, 2016 9:23 AM To: arslist@ARSLIST.ORG Subject: Web Service Server Configuration ** TGIF Listers, We have created an integration with a customer using the customers WSDL

Web Service Server Configuration

2016-04-22 Thread Tom Shurmur
TGIF Listers, We have created an integration with a customer using the customers WSDL to send data. All is working well with the exception of the time it takes for attachments to be sent out of Remedy. Currently sending a small 32k attachment takes 6 minutes for the attachment to leave Remedy.

Re: Development: AR Server Configuration

2014-03-25 Thread Kathy Morris
** Stress.. I can’t believe I forgot to look there. Thanks everyone J From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Sent: Monday, March 24, 2014 4:17 PM To: arslist@ARSLIST.ORG Subject: Re: Development: AR Server Configuration

Development: AR Server Configuration

2014-03-24 Thread Kathy Morris
Hi All, On the development server, I modified the server configuration max entries GetList entries to 15,000. However, for some reason I can still only see 1,000 entries for search results. I looked in ar.cfg however I did not see anything unusual. Is there another setting

Re: Development: AR Server Configuration

2014-03-24 Thread Misi Mladoniczky
|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, On the development server, I modified the server configuration max entries

Re: Development: AR Server Configuration

2014-03-24 Thread Rick Cook
Kathy, it uses the lower of the client or server numbers. Check your user preferences. Rick On Mar 24, 2014 12:44 PM, Kathy Morris kathymorris...@aol.com wrote: ** Hi All, On the development server, I modified the server configuration max entries GetList entries to 15,000. However

Re: Development: AR Server Configuration

2014-03-24 Thread Zandi
Morris kathymorris...@aol.com wrote: ** Hi All, On the development server, I modified the server configuration max entries GetList entries to 15,000. However, for some reason I can still only see 1,000 entries for search results. I looked in ar.cfg however I did not see

Re: Development: AR Server Configuration

2014-03-24 Thread Susan Palmer
Kathy, Do you see 'only' 1000 or chunks of 1000 with a drop down menu? Chunks are controlled on the form under Properties / Result List. Susan On Mon, Mar 24, 2014 at 2:41 PM, Kathy Morris kathymorris...@aol.comwrote: ** Hi All, On the development server, I modified the server

Re: Development: AR Server Configuration

2014-03-24 Thread Remedy
: AR Server Configuration ** Kathy, Do you see 'only' 1000 or chunks of 1000 with a drop down menu? Chunks are controlled on the form under Properties / Result List. Susan On Mon, Mar 24, 2014 at 2:41 PM, Kathy Morris kathymorris...@aol.com mailto:kathymorris...@aol.com wrote: ** Hi

Multi-server configuration question

2014-02-25 Thread L G Robinson
Hi Folks, I am trying to add a second server to my ARS system. I am not configuring these two servers into a server group. I want to control which traffic goes to which server. My ultimate configuration will be: Server1: Windows clients, Admin, email, utility scripts, some Mid-tier traffic

Re: Multi-server configuration question

2014-02-25 Thread Hennigan, Sandra
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of L G Robinson Sent: Tuesday, February 25, 2014 2:34 PM To: arslist@ARSLIST.ORG Subject: Multi-server configuration question ** Hi Folks, I am trying to add a second server to my ARS system. I am not configuring these two servers into a server

Re: Multi-server configuration question

2014-02-25 Thread patchsk
I think you could hard code your hosts file and add IPName parameter to ar.conf with other server names and/or VIP name. You might get it to work this way some how but it is prone to more surprises down the line. If you do not configure server group then when you make code changes in one

Re: Multi-server configuration question

2014-02-25 Thread Grooms, Frederick W
Sent: Tuesday, February 25, 2014 1:34 PM To: arslist@ARSLIST.ORG Subject: Multi-server configuration question ** Hi Folks, I am trying to add a second server to my ARS system. I am not configuring these two servers into a server group. I want to control which traffic goes to which server. My

Re: How to test preference server option which is in AR server configuration?

2013-06-29 Thread patchsk
User Preferences, recent searches etc... are stored at the database level and every arserver has access to it. Also in a load balanced environment usually all the user connected servers will have same ar.conf settings. I always thought it is better to use Use this server option in a load

How to test preference server option which is in AR server configuration?

2013-06-26 Thread Neeta Sabnis
How to test preference server option which is in AR server configuration? This option is in AR System Admin Console - Server Information - Advanced tab. There are three options in preference server 1. User Defined 2. Use this Server and 3. Use other Server. Related to preference server I only

Re: How to test preference server option which is in AR server configuration?

2013-06-26 Thread Longwing, Lj
preference server option which is in AR server configuration? This option is in AR System Admin Console - Server Information - Advanced tab. There are three options in preference server 1. User Defined 2. Use this Server and 3. Use other Server. Related to preference server I only know how

Re: Server Configuration

2009-05-28 Thread Guillaume Rheault
Hey Roger, Would you mind sending to the list your current servers' configuration (processor speed, memory, etc). Is your database server separate from the apps server? Are you using the mid-tier? Do you have ITSM or custom apps or both? Are you using the CMDB, and if so are your running

Re: Server Configuration

2009-05-28 Thread Nall, Roger
AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Thursday, May 28, 2009 12:25 PM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration ** Hey Roger, Would you mind sending to the list your current

Re: Server Configuration

2009-05-28 Thread Guillaume Rheault
:16 PM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Guillaume, We are only replacing application servers at this time. We are also going to start using Mid-Tier. The current configuration is not worth even mentioning as it was just equipment we had laying around. There is one active

Re: Server Configuration

2009-05-28 Thread strauss
University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Thursday, May 28, 2009 1:26 PM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration ** It's difficult

java plug-in server configuration

2008-02-27 Thread v_hakobyan
Hi all I use ARS 7.1, jdk1.6. How can I configure and run java plug-in server? Many thanks. Vahagn. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where

Re: java plug-in server configuration

2008-02-27 Thread Papolu, Appajee
PROTECTED] Sent: Wednesday, February 27, 2008 1:16 AM To: arslist@ARSLIST.ORG Subject: java plug-in server configuration Hi all I use ARS 7.1, jdk1.6. How can I configure and run java plug-in server? Many thanks. Vahagn

Re: Resolved: Server Configuration Recommendations

2008-01-16 Thread Opela, Gary L Contr OC-ALC/ITMA
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Phil Murnane Sent: Tuesday, January 15, 2008 5:00 PM To: arslist@ARSLIST.ORG Subject: Re: Resolved: Server Configuration Recommendations Thanks, Craig! - Original Message From: Craig Carter [EMAIL PROTECTED

Re: Resolved: Server Configuration Recommendations

2008-01-16 Thread Craig Carter
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Wednesday, January 16, 2008 6:20 AM To: arslist@ARSLIST.ORG Subject: Re: Resolved: Server Configuration Recommendations Bravo Craig. Thanks for posting the solution to the 'net

Re: Q: Server Configuration Recommendations

2008-01-16 Thread Craig Carter
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Tuesday, January 15, 2008 10:29 PM To: arslist@ARSLIST.ORG Subject: Re: Q: Server Configuration Recommendations Is not 24 fast and 40 list an overkill with 80-100 users

Re: Q: Server Configuration Recommendations

2008-01-16 Thread Jarl Grøneng
] On Behalf Of Jarl Grøneng Sent: Tuesday, January 15, 2008 10:29 PM To: arslist@ARSLIST.ORG Subject: Re: Q: Server Configuration Recommendations Is not 24 fast and 40 list an overkill with 80-100 users? -- Jarl On Jan 15, 2008 3:41 PM, Craig Carter [EMAIL PROTECTED] wrote: ** All

Re: Server Configuration Recommendations

2008-01-15 Thread Hall Chad - chahal
Carter Sent: Tuesday, January 15, 2008 8:41 AM To: arslist@ARSLIST.ORG Subject: Q: Server Configuration Recommendations All, We're running into some performance problems recently. I upgraded the server a few days ago (operating system, database, CPUs, memory, queues, etc, and it hasn't

Q: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
All, We're running into some performance problems recently. I upgraded the server a few days ago (operating system, database, CPUs, memory, queues, etc, and it hasn't helped much. Basically, it takes longer to search and create tickets as more and more people log in (as expected) but the

Re: Server Configuration Recommendations

2008-01-15 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
) [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter Sent: Tuesday, January 15, 2008 9:13 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations ** Thanks Chad-that is my impression as well. There should be no reason we should be having these performance problems based

Re: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Tuesday, January 15, 2008 7:58 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations We've ran over 600 concurrent users on a 2x1.4 GHz with 1

Re: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
midtier server in on another server. Craig Carter -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, January 15, 2008 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration

Re: Server Configuration Recommendations

2008-01-15 Thread Axton
Carter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Tuesday, January 15, 2008 7:58 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations We've ran over 600

Re: Server Configuration Recommendations

2008-01-15 Thread Misi Mladoniczky
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter Sent: Tuesday, January 15, 2008 8:41 AM To: arslist@ARSLIST.ORG Subject: Q: Server Configuration Recommendations All, We're running into some performance problems recently. I upgraded

Re: Server Configuration Recommendations

2008-01-15 Thread Hall Chad - chahal
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, January 15, 2008 9:37 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations ** On Jan 15, 2008 10:22 AM, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED

Re: Server Configuration Recommendations

2008-01-15 Thread Phil Murnane
: Re: Server Configuration Recommendations ** On Jan 15, 2008 10:22 AM, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: I personally tend to disagree with the notion of putting the DB on its own server. I prefer to put ARS and the DB on the same server and Midtier on its own to cut

Re: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Tuesday, January 15, 2008 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations Hi Craig, I would suggest looking at your applications and how they are designed

Re: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
Of Phil Murnane Sent: Tuesday, January 15, 2008 11:08 AM To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations Craig: What does the server resource utilization look like when you go from 80 to 100 users? Is there lots of paging or some heavy disk I/O? I'm sure you've

RES: Server Configuration Recommendations

2008-01-15 Thread Tadeu Augusto Dutra Pinto
. De: Action Request System discussion list(ARSList) em nome de Craig Carter Enviada: ter 15/1/2008 16:18 Para: arslist@ARSLIST.ORG Assunto: Re: Server Configuration Recommendations Thanks Misi. I've already read the whitepaper and verified all the normal stuff and our

Re: Server Configuration Recommendations

2008-01-15 Thread Hall Chad - chahal
@ARSLIST.ORG Subject: Re: Server Configuration Recommendations Hi Phil, I believe it is RAID 5 and there is a lot of disk I/O but it doesn't seem to be excessive. What tools do you recommend to evaluate that other than Task Manager? It's a progressive thing-the more that log in, the worse it gets

Re: Server Configuration Recommendations

2008-01-15 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
To: arslist@ARSLIST.ORG Subject: Re: Server Configuration Recommendations ** Hi Phil, I believe it is RAID 5 and there is a lot of disk I/O but it doesn't seem to be excessive. What tools do you recommend to evaluate that other than Task Manager? It's a progressive thing-the more

FW: Server Configuration Recommendations

2008-01-15 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
There are tools for this, but you can use task manager (in Windows) to do this: Here's an excerpt from an article: Tip One - OK...I want to pump some life into my old computer. How much RAM should I buy? In a recent installment of TOTW, I imparted a few ideas on how to breathe new life

Re: Server Configuration Recommendations

2008-01-15 Thread Grooms, Frederick W
: Tuesday, January 15, 2008 12:30 PM To: arslist@ARSLIST.ORG Subject: RES: Server Configuration Recommendations Hi, I have a question about this subject... How can I measure the memory consumption of my environment production??? It's through ARS logs? Database logs? Or exist a specify tool

Re: FW: Server Configuration Recommendations

2008-01-15 Thread Axton
Funny thing about Windows, why does it even use the page file when physical memory is available. Solaris and BSD do not do this. The only time the page file is used on these OS's is when physical memory is exhausted. Looking at my desktop right now: Total Physical: 2086928k Physical Available:

Re: FW: Server Configuration Recommendations

2008-01-15 Thread Rick Cook
Isn't the page file the system swap file? I think it displays it's size, but doesn't actually use it, until the available RAM has been all used up. Rick On 1/15/08, Axton [EMAIL PROTECTED] wrote: ** Funny thing about Windows, why does it even use the page file when physical memory is

Re: FW: Server Configuration Recommendations

2008-01-15 Thread Guillaume Rheault
list(ARSList) on behalf of Axton Sent: Tue 01/15/08 3:12 PM To: arslist@ARSLIST.ORG Subject: Re: FW: Server Configuration Recommendations Funny thing about Windows, why does it even use the page file when physical memory is available. Solaris and BSD do not do this. The only time the page file

Re: FW: Server Configuration Recommendations

2008-01-15 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
@ARSLIST.ORG Subject: Re: FW: Server Configuration Recommendations ** Funny thing about Windows, why does it even use the page file when physical memory is available. Solaris and BSD do not do this. The only time the page file is used on these OS's is when physical memory is exhausted. Looking at my

Resolved: Server Configuration Recommendations

2008-01-15 Thread Craig Carter
I wanted to follow-up and provide some changes I made that had a HUGE impact on performance and resolved the majority of our problem. Although we had 16GB on the system, the majority of it was not being used and performance monitor showed everything was waiting for disk. Average disk queue length

Re: Resolved: Server Configuration Recommendations

2008-01-15 Thread Phil Murnane
Thanks, Craig! - Original Message From: Craig Carter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, January 15, 2008 3:26:19 PM Subject: Resolved: Server Configuration Recommendations I wanted to follow-up and provide some changes I made that had a HUGE impact on performance

Re: Q: Server Configuration Recommendations

2008-01-15 Thread Jarl Grøneng
Is not 24 fast and 40 list an overkill with 80-100 users? -- Jarl On Jan 15, 2008 3:41 PM, Craig Carter [EMAIL PROTECTED] wrote: ** All, We're running into some performance problems recently. I upgraded the server a few days ago (operating system, database, CPUs, memory, queues, etc,