Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
are two things to look at here. There is the the tool and >> how to use it, but using an AM system is such an uphill battle if you don't >> have process and dedicated staff to make AM work. If your organization >> doesn't have solid AM practices/policy/procedures, that is probably

Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
be limited or doing things out of a best practice methodology because of a lack of training. We are using all Remedy for our stuff. Currently running 8.1.00 and see upgrading to 9.1.03 or .04 by end of the year. That's ARS, ITSM, CMDB, etc. That's the focus/training I'm looking for. To properly

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Thursday, October 05, 2017 7:46 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re:

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, October 05, 2017 7:46 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training ** A note on version 9.5... I don'

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSL

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
t; itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG >

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
/Asset Management Training ** Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller&q

Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
cy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason

Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lipp

Re: CMDB/Asset Management Training

2017-10-05 Thread Dave Shellman
RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator > > Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB > &

Re: [Non-DoD Source] CMDB/Asset Management Training

2017-10-05 Thread Nicosia, Ryan J CTR USSOCOM SOCOM J631
Lenny Warren -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: [Non-DoD Source] CMDB/Asset Management Training ** Hello All, I'm

Re: CMDB/Asset Management Training

2017-10-05 Thread Richard Phillips
ictoria Schmidt and her folks at CyberTrain > including Lenny Warren at RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator >

Re: CMDB/Asset Management Training

2017-10-05 Thread Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL
I absolutely recommend Victoria Schmidt and her folks at CyberTrain including Lenny Warren at RMI. I went thru in-house training with them at a company I worked for and they did a great job! See http://cybertraininc.com. Terri Lockwood Enterprise Applications Test Coordinator Emagine IT Inc

CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training

Re: Request for advice / suggestions regarding migration and training

2016-07-22 Thread Kevin Shaffer
t for advice / suggestions regarding migration and training ** Isn't there a program BMC had that they will work with you planning an upgrade? I want to say someone told me at engage that it was free too, perhaps I'm not remembering correctly though. On Thursday, July 21, 2016, Ben Cantatore

Re: Request for advice / suggestions regarding migration and training

2016-07-22 Thread Levi Lippincott
gt; If you were going from version 8.x to version 9 and you didn't have too > many customizations, I think you would be able to do this. Going from 7.1 > with customizations to version 9 is not something a novice should attempt > to do. There are too many gotchas that will trip you up if y

Re: Request for advice / suggestions regarding migration and training

2016-07-21 Thread Roger Justice
. -Original Message- From: Ben Cantatore <ben.cantat...@bedbath.com> To: arslist <arslist@ARSLIST.ORG> Sent: Thu, Jul 21, 2016 3:51 pm Subject: Re: Request for advice / suggestions regarding migration and training **Dustin, If you were going from version 8.x toversion 9 and you didn't h

Re: Request for advice / suggestions regarding migration and training

2016-07-21 Thread Ben Cantatore
don't have training and more importantly experience. My very strong recommendation is to get assistance from a vendor or BMC direct and with their guidance lead this migration. There are so many factors to consider from making sure you have the correct infrastructure to ensuring your

Re: Request for advice / suggestions regarding migration and training

2016-07-21 Thread Rick Cook
Dustin, I would recommend that you schedule in BMC Engage this September. You can network with other users, developers, and BMC Engineers, in addition to getting some training on the current and coming versions. Someone there will have done what you are trying, and you will leave there full

Request for advice / suggestions regarding migration and training

2016-07-21 Thread Fawver, Dustin
what I can recall, it went from 3 to 4 and then to 7. We're not running ITSM. The forms we've been working with have been added to and seem to work well. I went to the Administering training for version 7.x Part 2 many years ago to learn more about forms and workflow. The lead developer who did

ADV: Remedy Training Event featuring Lenny Warren -- November 11-13

2014-10-24 Thread Davin Lindner-Green
Rapid Technologies is excited to announce a unique training concept designed around 3 key criteria: * Convenient: Online live instructor led training * Flexible: Attend the days/topics of your specific interest; 21 different topics sessions across 3 days * Affordable: Attend 1 day or attend

AD: Closer To You Training Events

2014-05-17 Thread associates
with Remedy systems and a proven track record of taking that knowledge and insight and presenting it to others in an effective training fashion. For three full days, Lenny, Vicki, Phil, and various vendors will be providing IT industry best practices, techniques, and methodologies through a total

Free trial announcement: ITSM and Atrium CMDB Web-based training

2014-01-16 Thread Davin Lindner-Green
Rapid Technologies is excited to announce a free trial program for the following best-in-class Web-Based Training (WBT) for using Remedy ITSM v8.1: * Using Remedy Service Desk (IM/PM) v8.1 * Using Change and Release Management v8.1 * Using Asset Management v.8.1 * Using Service Request

Re: Training for new admin/developer

2013-10-30 Thread Em EszOt
. Date: Wed, 30 Oct 2013 02:00:03 + From: paul.hodg...@unh.edu Subject: Re: Training for new admin/developer To: arslist@ARSLIST.ORG ** Anyone interested in teaching an individual in my organization the AR Foundation 1 2 course and the Developer course for 7.6.04? We would want

Re: Training for new admin/developer

2013-10-29 Thread Hodgdon, Paul
the developer training as it is a prerequisite. Feel free to reach me off list at paul.hodg...@unh.edumailto:paul.hodg...@unh.edu. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta) Sent: Thursday, October 24, 2013 2:41 PM

Re: Training for new admin/developer

2013-10-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Wednesday, October 23, 2013 4:19 PM To: arslist@ARSLIST.ORG Subject: Re: Training for new admin/developer ** Paul, Just to throw an idea out there.. How about reaching out to some

Re: Training for new admin/developer

2013-10-24 Thread Roger Justice
BMC finally split the training tracks to provide ITSM administrator and ARS Developer separately. -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil To: arslist arslist@ARSLIST.ORG Sent: Thu, Oct 24, 2013 9:41 am Subject: Re: Training for new

Re: Training for new admin/developer

2013-10-24 Thread Joanne Janssen
I took the BMC Administrator courses when I came back to Remedy 2 years ago. They were good. I took them through BMC. Joanne On Wed, Oct 23, 2013 at 2:13 PM, Hodgdon, Paul paul.hodg...@unh.edu wrote: ** Anyone have any recommendations on some online training for a new admin/developer

Re: Training for new admin/developer

2013-10-24 Thread Carl Wilson
Hi, The quality of the courses and materials is getting better, BMC use both internal and external (contractors - I am one) instructors for training - here you can get real people with real world experience teaching these courses. With the new online ILT based courses (via WebEx), you can now do

Re: Training for new admin/developer

2013-10-24 Thread Upendra Vadaga
Hi Paul, It is recommended to go through BMC course-ware. Training partner (vendor) http://www.inputzero.com can help you in selecting and following the best learning path along with few other value adds to those which are available on web. Regards, Upendra. On Thu, Oct 24, 2013 at 10:22 PM

Re: Training for new admin/developer

2013-10-24 Thread Roger Justice
: Training for new admin/developer ** Hi Paul, It is recommended to go through BMC course-ware. Training partner (vendor) can help you in selecting and following the best learning path along with few other value adds to those which are available on web. Regards, Upendra. On Thu, Oct

Re: Training for new admin/developer

2013-10-24 Thread Richter, Howard (CEI - Atlanta)
Too bad that you cant get a demo environment, since after any training you need play. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Thursday, October 24, 2013 2:38 PM To: arslist@ARSLIST.ORG Subject: Re: [arslist] Training

Training for new admin/developer

2013-10-23 Thread Hodgdon, Paul
Anyone have any recommendations on some online training for a new admin/developer? Do you recommend BMC classes or through another vendor? [Description: Description: Description: cid:image001.png@01CB1CFE.724B27B0] IT Accounts ITSM Applications Manager University of New Hampshire Client

Re: Training for new admin/developer

2013-10-23 Thread Roger Justice
** I have never seen any on line training that will get you up to speed for development. The BMC classes are also offered by some of the partners. -Original Message- From: Hodgdon, Paul paul.hodg...@unh.edu To: arslist arslist@ARSLIST.ORG Sent: Wed, Oct 23, 2013 2:13 pm Subject

Re: Training for new admin/developer

2013-10-23 Thread Richter, Howard (CEI - Atlanta)
Justice Sent: Wednesday, October 23, 2013 2:40 PM To: arslist@ARSLIST.ORG Subject: Re: [arslist] Training for new admin/developer ** I have never seen any on line training that will get you up to speed for development. The BMC classes are also offered by some of the partners. -Original Message

Re: Training for new admin/developer

2013-10-23 Thread Hennigan, Sandra
I do not work for nor represent BMC but - A couple of admins I worked with took BMC admin training. The Admin training consists of 2 web based and one on site training requirement. Upon successful completion of a test, you can acquire Admin certification. Thank you, Sandra Hennigan Remedy

Re: Training for new admin/developer

2013-10-23 Thread pritch
: Wednesday, October 23, 2013 3:19:11 PM Subject: Re: Training for new admin/developer ** I do not work for nor represent BMC but –   A couple of admins I worked with took BMC admin training. The Admin training consists of 2 web based and one on site training requirement. Upon successful

Re: Training for new admin/developer

2013-10-23 Thread Sanford, Claire
Most of the entry level Remedy Admin posts are from brought up from within. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Wednesday, October 23, 2013 2:22 PM To: arslist@ARSLIST.ORG Subject: Re: Training

OT: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012...

2012-09-28 Thread Joe Martin D'Souza
Anyone from the list attending this training? Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012...

2012-09-28 Thread Tommy Morris
I attended SRM training at that location in 2011. Do you have any questions about the area or just wondering if there will be friendly faces? Tommy Morris CMDB Certified Specialist Director of IT Service Management [cid:image001.png@01CD9D83.414993B0]http://www.pinebreeze.com/ tommy.mor

Re: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012...

2012-09-28 Thread Joe Martin D'Souza
, 2012 3:12 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012... ** I attended SRM training at that location in 2011. Do you have any questions about the area or just wondering if there will be friendly faces

Re: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012...

2012-09-28 Thread Tommy Morris
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Friday, September 28, 2012 2:18 PM To: arslist@ARSLIST.ORG Subject: Re: SRM training at McLean, Virgina - Oct 1st to Oct 5th 2012... ** Friendly faces basically, and good healthy places to dine that people may recommend around

ARS Training....

2012-02-17 Thread paul kabir
foundation. We are looking for a private tutor or perhaps a Trainer who can introduce us to Remedy and offer an entry level job to improve our expertise. Any information or assistance regarding private training leading to an entry level job would be greatly appreciated and would go a long way. Thanks

Looking for Service Request Mgmt 7.6.04 Training

2012-01-10 Thread Mike Hocks
Does anyone know if there is training offered for Service Request Mgmt 7.6.04? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Looking for Service Request Mgmt 7.6.04 Training

2012-01-10 Thread Rick Cook
Try Rapid Technologies. Rick On Jan 10, 2012 12:32 PM, Mike Hocks mike.ho...@state.mn.us wrote: ** _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at

need Blade Logic Training in the Chicago area

2011-12-08 Thread michael campbell
Well, we've had our second blade logic class cancelled in the Chicago area in the last 30 days. Dev Tech is looking to find a BL instructor in the greater chicago area to train one of our individuals.We will pay up to what we had planned to pay for the BMC training. 19-22 dec works best

Re: BMC:Analytics Training?

2011-05-27 Thread Drew Shuller
Patrick, thanks for the link! JD, it is strange. I'm fairly certain that BMC has gutted their training department. There are plenty of classes in the catalog, but they're not offerring much. Maybe it's always been that way, I don't know. Anyone, please correct me if I'm wrong. Drew JTF-Bravo

Re: BMC:Analytics Training?

2011-05-27 Thread Tommy Morris
BMC used to offer a lot more class options than they do now. I haven't noticed if any of the partners (Rapid Technologies, Column, etc..) are still allowed to offer training. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Drew Shuller Sent

Re: BMC:Analytics Training?

2011-05-27 Thread Pierson, Shawn
with the reporting team in my organization and they say that there is a wide variety of BOXI classes available from different vendors. If you already know ITSM and the basic structure of the data, it should be very easy to just get the BOXI training and be able to use BMC's universe. Thanks, Shawn

Re: BMC:Analytics Training?

2011-05-27 Thread Jason Miller
I think Column has a facility in NY were they do training. We recently went through Column for training but basically they resold us BMC education and we ended up at BMC's office in San Jose (I prefer training by BMC anyway). A few years ago we arrange a local training course in San Diego

Re: BMC:Analytics Training?

2011-05-27 Thread JD Hood
training and be able to use BMC’s universe. Thanks, *Shawn Pierson * Remedy Developer | Southern Union *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Drew Shuller *Sent:* Friday, May 27, 2011 8:11 AM *To:* arslist@ARSLIST.ORG

BMC:Analytics Training?

2011-05-26 Thread JD Hood
BMC doesn't offer Analytics training. Anyone know of any self-help resources (other than the BMC docs) or other vendors offering any training? Thanks, JDHood ___ UNSUBSCRIBE or access ARSlist Archives

Re: BMC:Analytics Training?

2011-05-26 Thread patrick zandi
just get the book... ;-) On Thu, May 26, 2011 at 9:38 AM, JD Hood hood...@gmail.com wrote: ** BMC doesn't offer Analytics training. Anyone know of any self-help resources (other than the BMC docs) or other vendors offering any training? Thanks, JDHood _attend WWRUG11 www.wwrug.com

Re: BMC:Analytics Training?

2011-05-26 Thread patrick zandi
http://www.ultimate-business-intelligence-guide.com/Business-Objects-Books.html On Thu, May 26, 2011 at 9:44 AM, patrick zandi remedy...@gmail.com wrote: just get the book... ;-) On Thu, May 26, 2011 at 9:38 AM, JD Hood hood...@gmail.com wrote: ** BMC doesn't offer Analytics training

Re: BMC:Analytics Training?

2011-05-26 Thread Nathan Aker
Check with Stonebridge Technologies, they ran some custom BOXI training for us around the BMC Analytics tool. Nate. Nathan Aker ITSM Solution Architect McAfee, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Thursday

Re: BMC:Analytics Training?

2011-05-26 Thread Jesse
If BMC doesnt offer it how dide I take BMC Analytics for BSM 2x Administering??? strange! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: BMC:Analytics Training?

2011-05-26 Thread JD Hood
I could not find it in their education offerings and called to see what's up. Per BMC Partner Education contact Sara Mione on 23-MAY-2011: BMC does not currently offer Analytics training BMC is aware there is a demand for it BMC is considering looking into it. Strange indeed! On Thu, May 26

AUTO: Guru is in BBIL Training(29th - 31st Mar'2011) (returning 04/01/2011)

2011-03-28 Thread Gurudev Ankam
I am out of the office until 04/01/2011. Hi All, I have BBIL training planned to be conducted in IBM, Pune from Mar 29th to Mar 31st(3 days). So I would not be available for immediate responses during the day hours on these 3 days. However I will be connecting to IBM network after 6:00PM IST

Re: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C.

2011-02-07 Thread Feulner, Elizabeth C
@ARSLIST.ORG Subject: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C. ** It is with great pleasure, and anticipation, that on behalf of the conference Advisory Board I announce the date and location: Sept 19-23. Hilton Alexandria Mark Center, Alexandria, VA (Washington

Re: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C.

2011-02-07 Thread arslist
] On Behalf Of Feulner, Elizabeth C Sent: February 7, 2011 3:47 PM To: arslist@ARSLIST.ORG Subject: Re: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C. Dan I would like to attend the conference, but need an agenda and cost estimate. I work for the US government and need to fill

Re: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C.

2011-02-07 Thread Doug Blair
Liz, I had to tell my boss how much I wanted to spend for training just this morning too. Well, how much I wanted them to want ... The actual agenda probably won't be set for some time yet, as there is yet to be a call for presentations and submissions and vendors and so forth. You can get

Re: WWRUG11: Sharing Tools, Technology and Training See you in September in D.C.

2011-02-07 Thread Doug Blair
Yeah, what Dan said... :-) On Feb 7, 2011, at 3:33 PM, arslist wrote: Liz (and others) ... Our web site with this years agenda will be out around Feb. 15th. But I can give you some preliminary information (That you can hold me to):

WWRUG11: Sharing Tools, Technology and Training See you in September in D.C.

2011-01-31 Thread Daniel Bloom
It is with great pleasure, and anticipation, that on behalf of the conference Advisory Board I announce the date and location: Sept 19-23. Hilton Alexandria Mark Center, Alexandria, VA (Washington D.C. area) Stay tuned for more information as we head towards our February 14th launch of

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Jim Coryat (jcoryat)
] Sent: Wednesday, September 01, 2010 12:30 AM Subject: Re: Online vs. Instructor Led On Site Training ** After having a few months of real life experience with SRM, and noticing the product has stabilized a lot more than its predecessor versions, I was thinking of taking some training

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Pierson, Shawn
: Wednesday, September 01, 2010 1:30 AM To: arslist@ARSLIST.ORG Subject: Re: Online vs. Instructor Led On Site Training ** After having a few months of real life experience with SRM, and noticing the product has stabilized a lot more than its predecessor versions, I was thinking of taking some

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Chowdhury, Tauf
Management Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Thursday, September 02, 2010 10:59 AM To: arslist@ARSLIST.ORG Subject: Re: Online vs. Instructor Led On Site Training

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Pierson, Shawn
. Houston, TX 77056 | 713.989.7226 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Thursday, September 02, 2010 10:05 AM To: arslist@ARSLIST.ORG Subject: Re: Online vs. Instructor Led On Site Training ** Shawn, I'm surprised

Re: Online vs. Instructor Led On Site Training

2010-09-01 Thread Joe D'Souza
After having a few months of real life experience with SRM, and noticing the product has stabilized a lot more than its predecessor versions, I was thinking of taking some training on this.. Any pointers? I believe there is no option for taking an online course but only classroom? True? Joe

Re: Online vs. Instructor Led On Site Training (UNCLASSIFIED)

2010-09-01 Thread Michaud, Christopher W Mr CTR US USA MEDCOM USAMITC
lots of connectivity issues and another user couldn't get her mic working. Unfortunately, the instructor had to spend a lot of time assisting them in troubleshooting their issues and it took away from class time. That said, the online training was good, but certainly a bit less interactive than

Re: Online vs. Instructor Led On Site Training (UNCLASSIFIED)

2010-09-01 Thread Joe DeSouza
, September 1, 2010 11:09:11 AM Subject: Re: Online vs. Instructor Led On Site Training (UNCLASSIFIED) Classification:  UNCLASSIFIED Caveats: NONE Joe One downside to online classes is the distractions caused when instructor/students have poor connectivity or  audio/video configuration difficulties

Online vs. Instructor Led On Site Training

2010-08-31 Thread Jase Brandon
Hello All, Does anyone have any preferences regarding Online BMC Training vs. On site Instructor led training? I have taken WBT's before and enjoy the experience of taking an instructor led class on site, but have never done a virtual classroom instructor led training. My concern

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread John Atherly
On Site Training Hello All, Does anyone have any preferences regarding Online BMC Training vs. On site Instructor led training? I have taken WBT's before and enjoy the experience of taking an instructor led class on site, but have never done a virtual classroom instructor led training. My concern

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread patrick zandi
-- * From: *Jase Brandon [jasebran...@gmail.com] * Sent: *08/31/2010 04:36 PM AST * To: *arsl...@arslist.org * Subject: *Online vs. Instructor Led On Site Training ** Hello All, Does anyone have any preferences regarding Online BMC Training vs. On site

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread patrick zandi
/2010 04:36 PM AST * To: *arsl...@arslist.org * Subject: *Online vs. Instructor Led On Site Training ** Hello All, Does anyone have any preferences regarding Online BMC Training vs. On site Instructor led training? I have taken WBT's before and enjoy the experience of taking an instructor led

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread Tommy Morris
benefit as well. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jase Brandon Sent: Tuesday, August 31, 2010 3:36 PM To: arslist@ARSLIST.ORG Subject: Online vs. Instructor Led On Site Training ** Hello All, Does anyone have any preferences

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread Martinez, Marcelo A
For me, instructor led onsite is the way to go. Online is advantageous in that you do not have to travel, it is cheaper, you can work while taking the training, or sit at home and “watch the kids” while learning. But in my opinion, having to sit in a classroom ensures that you dedicate 100

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread Chowdhury, Tauf
to a virtual classroom environment. A good example of this is the SRM training. It is now completely all virtual (last I checked). Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 From: Action Request System discussion

WWRUG10 - Technical Session Sneak Peek #9 - Three Case Studies plus a building a Remedy training environment

2010-08-12 Thread Phil Bautista
upgrading from ITSM 7.0.3 to ITS 7.7. In addition to that, see how one consulting company creates Remedy environments for training purposes. For registration and more info: www.wwrug10.com Topic Improving Information Security Management with the use of ITSM 7.6 out of the box. Abstract We've

Remedy Training

2010-04-21 Thread Mayfield, Andy L.
Good Morning All, Did BMC close their training facilities in Atlanta? I was checking this morning and they list no courses for that location. Clearwater, FL. was also empty. The only locations I see available in the USA for ARS 7.5 Administering were Dallas, TX and Downer Grove, IL. Andy L

Re: Remedy Training

2010-04-21 Thread Rick Cook
, Mayfield, Andy L. almay...@southernco.comwrote: Good Morning All, Did BMC close their training facilities in Atlanta? I was checking this morning and they list no courses for that location. Clearwater, FL. was also empty. The only locations I see available in the USA for ARS 7.5

Re: Remedy Training

2010-04-21 Thread Timothy Powell
Training in Clearwater was thru EMS and they are no longer among us Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L. Sent: Wednesday, April 21, 2010 10:13 AM To: arslist@ARSLIST.ORG Subject: Remedy

Re: Remedy Training

2010-04-21 Thread Roger Justice
Atlanta and Clearwater belonged to EMS. -Original Message- From: Rick Cook remedyr...@gmail.com To: arslist@ARSLIST.ORG Sent: Wed, Apr 21, 2010 12:14 pm Subject: Re: Remedy Training ** I know that more and more of their classes are on-line - perhaps it's related to that. Also

Re: Remedy Training

2010-04-21 Thread John Atherly
I saw training being offered at the Clearwater area about three weeks ago for Foundation II class _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy

Training

2010-01-26 Thread Martinez, Marcelo A
I've been given the OK on training and am deciding which training classes to take. We will, this year, upgrade from ARS7.1 to ARS 7.5, ITSM 7.5 and SRM. SRM will be something completely new to my organization. If you had to pick 3 training sessions to help you with the rollout and continued

Re: Training

2010-01-26 Thread Rick Cook
. That one should be #2 priority, preceded by CMDB (I think it's a pre-req). Rick On Tue, Jan 26, 2010 at 3:17 PM, Martinez, Marcelo A marc...@cpchem.comwrote: I've been given the OK on training and am deciding which training classes to take. We will, this year, upgrade from ARS7.1 to ARS 7.5, ITSM 7.5

Re: Web Based ITIL 3.0 Foundation training suggestions?

2009-11-04 Thread Mark Lev
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ray T Sent: Wednesday, November 04, 2009 1:38 PM To: arslist@ARSLIST.ORG Subject: OT: Web Based ITIL 3.0 Foundation training suggestions? ** Hi all, BMC doesn't seem to offer this training right now. Any other recommendations? Thanks

Re: Web Based ITIL 3.0 Foundation training suggestions?

2009-11-04 Thread Ray T
Now I see it. Thanks Mark! I will go for it. Later on, I am considering trying a few intermediate level courses as well. Does anybody have any opinion on Non-BMC ITIL training/certification providers? On Wed, Nov 4, 2009 at 1:51 PM, Mark Lev mark@rightstarsystems.comwrote: ** BMC does

Unit Test , User Acceptance Test Plan and Training Plan?

2009-10-21 Thread Raj
Hello All, Does anybody has some good unit test plan, user acceptance plans and training documents for Remedy 7.5 ? Just finished Data Uploads, Validation and Promotion after a fresh install of ARSystem 7.5 and ITSM 7.5.01 , now need to perform unit testing , make necessary configuration

WWRUG09:Kinetic Data doing advanced training sessions

2009-09-30 Thread Daniel Bloom
Along with the rest of the excellent content, Kinetic Data has agreed to do free advanced training on some of it's products. They are on the schedule now for Tues and Weds. www.wwrug.com . Daniel p.s. conference fee goes up to $1500.00 tomorrow, and it will still be a bargain

SRM Training

2009-06-03 Thread Pierson, Shawn
Good morning, I am curious if any BMC partners out there offers training for SRM. Our problem is that BMC seems to never have actual classes on it that aren't cancelled, so we want to find someone who actually does offer the training. Also, I'm aware that BMC offers online courses, but it's

Remedy ITSM v7: web-based training

2008-10-31 Thread Dave Wilmot
All, Please see below for information on complimentary access to Rapid Technologies web-based training (WBT) for Remedy ITSM v7. At the request of our customer base, we have developed these WBT modules (which include professional audio) as a means to effectively train an organization's

BMC Patrol Training in India?

2008-05-28 Thread Nazish Bano
Hello, would anyone know of any company providing BMC training esp patrol training in India. Of what I saw on BMC education Patrol trainings are offered at Singapore, Hongkong and Australia. -nazish - Planet Earth is in the hot seat. Know

Training Tracker Remedy Application

2008-04-08 Thread Jeff Lockemy (Northrop Grumman Mission Systems)
I could have swore that I saw a Training Tracker application that someone had posted to the Developer Community in the past. However, I can't seem to locate it anywhere. Did anyone else see it, or maybe have a copy of it to share? Kind regards, Jeff

Re: Denver training - Remedy ITSM 7.x: Data Administration Configuration

2008-03-19 Thread David Charters
Are we a training company now like Column? Sent from my Verizon Wireless BlackBerry -Original Message- From: Dave Wilmot [EMAIL PROTECTED] Date: Wed, 19 Mar 2008 12:02:06 To:arslist@ARSLIST.ORG Subject: Denver training - Remedy ITSM 7.x: Data Administration Configuration

Re: Installing a small training server on XP

2007-10-19 Thread Michiel Beijen
[EMAIL PROTECTED] wrote: ** I know its not supported and its not Friday, however I am training a newbe on Remedy. Has anyone ever installed a sever on an XP box and if so how? I think the unlicensed server will still allow up to 1k records per form, but if it works its safer then working

Re: Installing a small training server on XP

2007-10-19 Thread Howard Richter
All, Thanks. This is just being used to training someone on how Remedy workflow works. I would not want to start a newbe on ITSM, they might go screaming into the night. Thanks again and have a great weekend, Howard On 10/19/07, Michiel Beijen [EMAIL PROTECTED] wrote: Howard; Yes

Installing a small training server on XP

2007-10-18 Thread Howard Richter
I know its not supported and its not Friday, however I am training a newbe on Remedy. Has anyone ever installed a sever on an XP box and if so how? I think the unlicensed server will still allow up to 1k records per form, but if it works its safer then working on my Dev box. As always

Re: Installing a small training server on XP

2007-10-18 Thread Rick Cook
You can do a full install on XP Pro, and just AR Server (no mid-tier) on XP Home. Done it many times. Unlicensed server holds up to 2k records per form. Rick On 10/18/07, Howard Richter [EMAIL PROTECTED] wrote: ** I know its not supported and its not Friday, however I am training a newbe

Re: Installing a small training server on XP

2007-10-18 Thread John Sundberg
) -John On 10/18/07, Howard Richter [EMAIL PROTECTED] wrote: ** I know its not supported and its not Friday, however I am training a newbe on Remedy. Has anyone ever installed a sever on an XP box and if so how? I think the unlicensed server will still allow up to 1k records per

OT: Mid Tier Training - Toronto, Ontario, CANADA

2007-09-12 Thread T. Dee
Can anyone recommend a Remedy Authorized Training Centre in Toronto, Ontario, CANADA for Mid-Tier 6.3? THANKS! T. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

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