CMDB PrimaryCapability and CapabilityList Fields

missing here? CMDB 2.1 Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated

CMDB Capability List

missing here? CMDB 2.1 Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated

CMDB Fields audit

is modified (CreateDate should be logged once) and enable the audit for these three hidden new fields... Would you say that this is the right approach? Thanks! Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing

CMDB Field audit

are not implicit get modified by user, system update their values on submit/modify operations. Is this correct? Thanks Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained

Re: AIE Flat File to CMDB question

on the automation level customers may need. Saludos! Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only

Re: [Solved] AIE Flat File to CMDB question

Thanks Carl; I used the utilities from the server and that created the files I needed. Thanks everyone for your advice on this. Much appreciated and a prosperous and thriving 2014 for you all. cheers Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P

AIE Flat File to CMDB question

this is being done automatically when placing the tbl file path on the data mapping. Am I doing something wrong? Thanks in advance Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email

Re: AIE Flat File to CMDB question

have found that a csv file is easier to work with, can you use this format? -Original Message- From: Hugo Ruesga lord_dyna...@outlook.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Jan 2, 2014 5:44 pm Subject: AIE Flat File to CMDB question ** Hhi Listers; I'm working with AIE

[OT]-Anybody has heard or worked for Systems USA IT sysusit

reputation. Does anyone has heard from them before or worked with them to know about their reputation? Thanks in advance. Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information

Re: unsubscribe

YOLO Hugo Ruesga Systems Software Consultant / BMC Certified Enviado desde mi iPad El 07/06/2013, a las 18:49, Joe D'Souza jdso...@shyle.net escribió: ** L*O*L* From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, June

Re: [URGENT]Use Alter Table Alter Column on Remedy ARS

The only message that appears on the Admin is: Field operation failed on server 112 ARRERR (552) Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred

Re: [URGENT]Use Alter Table Alter Column on Remedy ARS

That's the funny part, no error on both logs. Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only

Re: [URGENT]Use Alter Table Alter Column on Remedy ARS

rightly RLS field). However if it fails, I'd give a shot to recreate the form from the ground. Even I tried to import the DEV form, but it failed too. but guess I'll need to wait and give a try to Phil's recommendation. Thanks for your response Hugo Ruesga Software Development Advisor US

[URGENT]Use Alter Table Alter Column on Remedy ARS

and alter column commands? Thanks Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s

Re: BMC Chat support (My eService)

about CNS... Is there a way to extract a log just for CNS? Thanks a log Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message

BMC Chat support (My eService)

direction Cheers Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above

VChat Integration with Incident Managment 7.0.3

). Google hasn't been of much help this time. Any lead on this will be highly appreciated. Great day to everyone, and thanks in advance Hugo Ruesga Software Development AdvisorP Please consider the environment before printing this email The information contained in and transferred

Re: Finding a Active Link ID

, that will retrieve you the list of all AL related. Happy Friday for you too. Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic

Re: ITSM 7.6.04 - User Permissions

Hi Claire; I suggest you to go direct to the user form and query by License type and try to override what you did, also as Tauf says, go to CTM People permission form and query records for the users you modified, and manually delete duplicate records if any. Cheers Hugo Ruesga Systems

Re: Remedy Integration

and with this you'll be able to trigger The workflow you may need form The staging form. Hugo Ruesga Systems Software Consultant / BMC Certified Enviado desde mi iPad El 06/11/2012, a las 06:07, Adarsh adarsh.padwal...@gmail.com escribió: ** Hi Guys, I am sure you might come across

Re: ARERR 300 - Malloc failed on server.

Reconfigure your log level to “detailed” and turn on the api and sql log, also as preventing try to increase the number of threads (List) of the server. Best Regards Hugo Ruesga perotsystems® US 972.577.7000 MX +52 (33) 3332.3868 P Please consider the environment before printing

Re: SRM - Add to favorites and Add to cart

You may need to check out the jsp files in order to see the code of this buttons and remove the references Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred

Re: database instance move

for ARS, and chose the upgrade option (If you have custom views of fields on User and Group Forms, i recommend that have a backup from this forms and data, if you dont have any customization, the backup is not needed) * Enjoy the show!!! (Just Kidding) Regards Hugo Ruesga perotsystems® US

Re: OT:Friday Humor

LOL. Yeah, i know that the forum is for somethings that are more important but we can make time for laugh. Actually I'm still laughing because some of the phrases, that makes my mind that too much problems are non exclusive from Mexico LOL Good one Gidd!!! ^_^ Hugo Ruesga perotsystems

Re: SLA Help

, but you can try to integrate it. On SLA 6x you could attach and monitor other forms and 3rd applications, check out the Manual of SLA 6x there you will find how to monitor other forms with SLA. Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider

Issues with IE

are accepted Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected

Re: Mail Error

Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may

Re: Issues with IE

Thanks Joe: Actually we didn't remove fields, just added functionality; so we can ignore that fact, but the cache could be a good option. Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information

Re: AREmail Engine follies

, so you could erase every single record on Email messages Form Hope this could help you... Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred

Re: aradmin command-line export is producing 0 length files

Hi Brad: I guess that it's because you need to define other options lile -A - Q etc; do you already try to export using the rest of options for any kind of the server objects? Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before

Re: ARERR 302

Hi Chintan... Do you have already checked out the logs of email engine on your server? Most frecuently you'll find which error is, on this logs, search for stderr or stdout logs or email_error.log Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider

Application-Invoke-External-Filter

-External-Filter bmc.cmdb.cmdbEngine PHASE= 1 CLIENTTYPE=$CLIENT-TYPE$ Does anybody knows what is the porpuse of this Filter, or if anyone could told me what does the Application-Invoke-External-Filter works Thanks in advance! Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P

Re: Application-Invoke-External-Filter

Thank You Brad; In that case there's an entrance on BMC's KB to justify that? Thanks Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message

Re: Application-Invoke-External-Filter

Thanks Jase: I search on BMC's KM and I found the report :) Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only

Re: Thread Configuration Questions

transactions due the database, exists other threads for alerts, and admin queue, if it's needed you can define a private queue with their own max min threads for making a balancing in the ARS Server, but always considering the hardware capacities. Best Regards Hugo Ruesga perotsystems® US

Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0?

, and everything related with a financial view, but if you only are showing your infraestructure with a point of view of impact on your services with atrium it enough Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information

Re: Run Process more than 255 characters

within the server? - in this case, you can evaluete performing a guide calling various Run Process to make it easier Best Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained

Re: Virtual machines....

(in Windows) you may have issues with connectivity Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s

Re: user_cache question

by a single SQL because probably get more errors. Hope this help Have a nice day !!:) Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended

Re: user_cache question

Yep, but you know in Remedy world everything is possible! Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s

Re: Opinion on a dataclass

Why dont use as Federated Data?? Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above

Re: Mid-Tier caching with new groups

It's supposed when you add a group either on user tool or mid-tier, the server must enforce a recache that affects the tables and regenerates the user_cache group_cache tables... after you do the flush cache on mid-tier... the group merge or it's unavailable from Mid-Tier? Hugo Ruesga

Re: Mid-Tier caching with new groups

settings on mid tier, to execute a flush cache every hour, but the problem here is that if your web server does not have enough memory it could cause a lack of memory or a slow time response from Mid Tier. Regards Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider

Re: OT - RE Job Column Technologies is Seeking Contractor for a San Antonio, TX based project- 2 + months

Quite rude! I guess whenever that this kind of post regarding jobs are sent or post to the list It's always better to contact directly to the person that sends the post Have a nice day Hugo Ruesga perotsystems® US 972.577.7000MX +52 (33) 3332.3868 P Please consider the environment before

Re: Change Management

imprimir este mensaje, asegúrese de que es necesario. El medio ambiente está en nuestras manos -Mensaje original- De: Javier Leyva [mailto:[EMAIL PROTECTED] Enviado el: Miércoles, 11 de Octubre de 2006 09:45 a.m. Para: [EMAIL PROTECTED]; Hugo Ruesga CC: Javier Leyva Asunto: Re: Change

Change Management

correct; but on his console doesn't appear, Does anybody knows what is happening?? Hope you may help me Greetings!! Hugo Ruesga ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Kernell parameters

Good Morning: On this environment i have the next infraestructure: Aix O.S RAM: 5 GB ITSM 5.6 ARS 6.0.1 patch 1454 Marmba Patrol Agent All of this is on the same server, i have this issue: When Patrol submitts a new case on HD, the server sends Malloc error message, and the parameters of

ITSM 7.0 Assignment Engine

Good Morning: I'm installing ITSM 7.0 over Red Hat 9 and now i'm getting started with the Assignment Engine but i don't understand where does it must be installed on the server, does anybody has information about this?? Warm Regards