[Bes-admins] locating a misplaced device

2012-04-18 Thread Art Alexion
this is a basic question, but not something I've had to do since moving to BES 5. I have the location service configured for the device, but can't figure out how to view the data. Google and RIM only seem to want to tell me about how to configure, but not how to use. -- Art Alexion Systems

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Art Alexion
looked into Mobile Iron for an MDM? We are going to be signing up with them here within the next month. They have Weekly webinars on Wednesday - and their product looks amazing and well built. Todd -Original Message- From: Art Alexion [mailto:a...@rhd.org] Sent: Tuesday, April 03, 2012 4:40 PM

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Art Alexion
Using hosted MaaS360. Works extremely well with iOS. The same as everything else we tested for Android. For a free iOS solution, take a look at Apple Configurator. Free and robust, but I think it only runs on OS X. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Art Alexion
Not sure how you are going to make that happen as all of the new devices, including upcoming BB are using EAS. Hey, EAS is a lot more secure than BIS (for which we had to exclude all of the RIM IPs to get it stopped)! -- Art Alexion Systems Engineer -- Infrastructure Engineering Group

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Art Alexion
Keep in mind that none of the MDM solutions that I know of have their own management. They just leverage the APIs provided by Google and Apple. So the only difference you are going to see is interface. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Art Alexion
I did. For us, the main difference between AirWatch and MaaS360 is support. I got excellent support from Fiberlink during our trial and it continues. -- Art Alexion Systems Engineer - Infrastructure Engineering Group Resources for Human Development - Reply message - From: David.Ricci

Re: [Bes-admins] Mobile Fusion

2012-04-03 Thread Art Alexion
, no server hardware, no maintenance, and support is included. Mobile Fusion may work for you, but when you factor in all of the costs, maybe not. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:4841505C-75CB-4B86-8ABF-73508942A32C] On 4/3/12 2

Re: [Bes-admins] Mobile Fusion

2012-04-03 Thread Art Alexion
How is this interpreted? Buy a CAL for $99 and it is yours permanently, or you can rent a CAL for $4/month, perpetually? Confused. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:2A384E09-4322-4092-81A7-D5198ACDA4F5] On 4/3/12 3:46 PM

Re: [Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Art Alexion
solution we only pay a monthly, per-user fee. Support is included and the vendor owns and maintains the server. If your support provider charges by the number of users/devices, you have to compare that with what you are paying for SaaS MDM in addition to the cost of the CALs. -- Art Alexion

[Bes-admins] Deleting BES accounts without wiping phone.

2012-03-06 Thread Art Alexion
the email, etc. already on her phone. Is this possible without a security wipe? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:B36B78A0-64D1-45D9-93B4-6C18075D5AFC] inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[8

Re: [Bes-admins] Deleting BES accounts without wiping phone.

2012-03-06 Thread Art Alexion
Thanks, Steve. So I can't just remove the exchange stuff leaving the other pop accounts and associated data, as well as contacts which may not be in exchange? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:B85A0574-7046-4D32-9FE7

Re: [Bes-admins] Playbook 2.0

2012-03-02 Thread Art Alexion
Attended a dog and pony show, today. Looks promising. Licensing compares favorably with other MDM solutions. Server is free. Only pay for the CALs, which work and are priced comparably with BES CALs. -- Art Alexion Systems Engineer Resources for Human Development - Reply message - From

Re: [Bes-admins] Playbook 2.0

2012-03-02 Thread Art Alexion
in the names, but that's basically what they are called. Each has different, non-transferrable CALs. That is, they can be recycled as currently, but not moved from one type to another. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development On 3/2/12 9

Re: [Bes-admins] Playbook 2.0

2012-03-02 Thread Art Alexion
branch users who were using BESX and switched to Android just to avoid paying the BES data plan. The CALs were coming out of our budget. We are using hosted MDM, and paying per device per month. Buying CALs for Fusion is looking like a very attractive alternative right now. -- Art Alexion Systems

Re: [Bes-admins] CarrierIQ

2011-12-02 Thread Art Alexion
I've confirmed it on Sprint and Verizon Androids, and confirmed it doesn't exist on T-Mobile. -- Art Alexion - Reply message - From: Jesse Tie-Ten-Quee hig...@highos.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] CarrierIQ

Re: [Bes-admins] CarrierIQ

2011-12-02 Thread Art Alexion
Correction, I confirmed it on Sprint and ATT. Didn't look at a Verizon. Confirmed NOT to be on T-Mobile. On 12/2/11 6:02 AM, Art Alexion a...@rhd.org wrote: I've confirmed it on Sprint and Verizon Androids, and confirmed it doesn't exist on T-Mobile. -- Art Alexion - Reply message

Re: [Bes-admins] CarrierIQ

2011-12-02 Thread Art Alexion
://www.computerworld.com/s/article/print/9222319/AT_T_Sprint_confirm_u se_of_Carrier_IQ_software_on_handsets -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] CarrierIQ

2011-12-02 Thread Art Alexion
. I agree. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com

[Bes-admins] CarrierIQ

2011-12-01 Thread Art Alexion
or not BlackBerries are affected? I'd recommend rooting any Sprint, Verizon or ATT Android and taking it off. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:FD0BEA7C-1081-47AF-91A8-8D4F8190E933] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[24

Re: [Bes-admins] Foward SMS to Iphone

2011-10-17 Thread Art Alexion
DeskSMS works well and is free and open source. Developed by ClockwordMod who you may know from rooted androids. Not sure if there is a BB client. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:6823173C-AE9C-4B85-AE25-9E7811CF4984

Re: [Bes-admins] BB issues this morning

2011-10-12 Thread Art Alexion
We are in Southeastern PA. Affected as well. Here is the interesting explanation https://www.networkworld.com/news/2011/10-rim-global-outage-caused-by-251868.html?hpg1=bn -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:91F5243F-FFFB

[Bes-admins] BES email limitation?

2011-09-01 Thread Art Alexion
2007. Does BES choke on addresses like this? If so, and I create an exchange smtp alias to overcome the limitation, will it work if it is not the primary smtp? Thanks. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:34E99359-A028-4174

Re: [Bes-admins] BES email limitation?

2011-09-01 Thread Art Alexion
Fixed by restarting the mail store service and waiting 20 minutes. Potential problem avoided. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:E8867CDF-DDB4-4859-A80F-98CB99200553] On 9/1/11 12:15 PM, John Luth jol...@gmail.commailto:jol

[Bes-admins] Blocking BIS access to our Exchange

2011-06-21 Thread Art Alexion
. Other posts say you have to do it on the IIS server for OWA. None of the posts, however seem to want to give up the IP range to be blocked. Anyone successful at this? How? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:250E70F0-B191

Re: [Bes-admins] Blocking BIS access to our Exchange

2011-06-21 Thread Art Alexion
Thanks all for the advice. -- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Reply message - From: Michael Wells wel...@gmail.com Date: Tue, Jun 21, 2011 5:00 pm Subject: [Bes-admins] Blocking BIS access to our Exchange To: A list for BES

Re: [Bes-admins] Pulling contacts from non-BES BB

2011-06-07 Thread Art Alexion
into the contacts folder into Exchange. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: 07 June 2011 16:18 To: BES List Subject: [Bes-admins] Pulling contacts from non-BES BB I have a new managed iPhone user

Re: [Bes-admins] Pulling contacts from non-BES BB

2011-06-07 Thread Art Alexion
to PST and import to exchange because you had the profile connected to the Exchange account and the export/sync went directly to Exchange and not a local file. 13. The EAS device (iPhone, Android or Win Phone or Palm) will pick up the data from Exchange. Hope this helps. -- Art Alexion Systems

[Bes-admins] Duplicate deleted items

2011-05-24 Thread Art Alexion
it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] inline: 38EDF172-CFF3-48D2-924B

Re: [Bes-admins] Duplicate deleted items

2011-05-24 Thread Art Alexion
on both Exchange and BES server. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 9:16 AM To: BES List Subject: [Bes-admins] Duplicate deleted items I have a BB user who

Re: [Bes-admins] Duplicate deleted items

2011-05-24 Thread Art Alexion
log files on my BES server for each day. Updating CDO fixed that. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 4:51 PM To: BES List Subject: Re: [Bes-admins] Duplicate deleted items

Re: [Bes-admins] ok so who bought one...

2011-04-25 Thread Art Alexion
I thought the Playbook was QNX based, not Android? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:4D4664E5-4420-4F3E-8D4B-896535FAA272] On 4/25/11 11:22 AM, steveaschett...@yahoo.commailto:steveaschett...@yahoo.com steveaschett

Re: [Bes-admins] ok so who bought one...

2011-04-21 Thread Art Alexion
It's a deal killer for us. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:01CD3E1C-1A16-4C98-A7E4-8B3D4A917851] On 4/21/11 4:31 PM, Reardon, Diane diane.rear...@wwwinc.commailto:diane.rear...@wwwinc.com wrote: I think the BB Bridge

Re: [Bes-admins] ok so who bought one...

2011-04-21 Thread Art Alexion
of those seem more polished -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http

[Bes-admins] email read status not reconciling

2011-02-09 Thread Art Alexion
with server wins. I even tried deleting and re-adding the account fro BES and wiping the phone. I resent the service books. I'm stumped. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:2BE62D2E-E130-4C6B-8361-B33B19B10B56] inline: 38EDF172

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Art Alexion
Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: I am running BES 5.0 and we just

Re: [Bes-admins] Migration

2010-11-09 Thread Art Alexion
. That was over 3 weeks ago. It is still showing pending. I would expect this is pretty routine, so I don't know what is taking so long. Is this a normal turn around, or do I need to contact RIM again? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development

Re: [Bes-admins] Pull authorization

2010-10-20 Thread Art Alexion
I'm thinking the same thing as Steve. Do the people asking for this realize that the users won't be able to use google if you accomplish this? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB706F.4D747670] From: bes

Re: [Bes-admins] Fwd: Blackberry manager showing nothing inthe bottompane (SOLVED)

2010-09-15 Thread Art Alexion
dependent system where IE8 has caused problems. Ultimately, just removing IE8 and rebooting fixed all of our problems with BES. My guess (I don't really know) is that Blackberry Manager 4.1 uses the IE engine to render the status pane and right click menus. -- Art Alexion Systems Engineer

Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane (SOLVED)

2010-09-14 Thread Art Alexion
There was an unintended update to IE8 on our Win Server 2003 hosted BES. Blocked the bottom pane from displaying and prevented right click menus. BES 4.1.7. As soon as we removed IE8, everything started working again. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group

Re: [Bes-admins] Blackberry manager showing nothing in thebottompane (SOLVED)

2010-09-14 Thread Art Alexion
I wasn't running it at all in that sense; I think BES 4.1 depends on IE to display the stuff I wasn't seeing. IE8 was installed but never run. -- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Reply message - From: Jonathan Evenden jeven

[Bes-admins] Fwd: Blackberry manager showing nothing in the bottompane (SOLVED)

2010-09-14 Thread Art Alexion
-- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Forwarded message - From: Art Alexion a...@rhd.org Date: Tue, Sep 14, 2010 11:04 pm Subject: [Bes-admins] Blackberry manager showing nothing in the bottompane (SOLVED) To: dyzsil

Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane

2010-09-13 Thread Art Alexion
Yeah, I did try rebooting it. I'll see what happens when the dc is straightened out before I go to RIM support. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB5369.C3506B10] From: bes-admins-boun...@dataoutages.com

[Bes-admins] Clarification on Accounts

2010-09-08 Thread Art Alexion
for the next 30 days even if it isn't connecting to exchange? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB4F75.45EBF290] inline: image001.jpg___ Bes-Admins mailing list Bes

[Bes-admins] Firewall problem

2010-09-02 Thread Art Alexion
We installed a new firewall this morning, and BES mail push stopped. Looks like BES is communicating with Exchange, but not with the outside world. I'm told port 3101 is open, but can't confirm at this point. Is there a log I can look at which might provide some clues? -- Art Alexion

Re: [Bes-admins] Firewall problem

2010-09-02 Thread Art Alexion
Yeah. Its port 3101 . bbsrptest failed. Output: NetworkAccessNode is srp.us.blackberry.net. Attempting to connect to srp.us.blackberry.net (204.187.87.33), port 3101 connect() failed: Connection refused (10061) Gotta open up the port to that address in the firewall. Thanks. -- Art Alexion

[Bes-admins] Weird duplicate email problem

2010-08-05 Thread Art Alexion
run into this? Only seems to affect this one user. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] Weird duplicate email problem

2010-08-05 Thread Art Alexion
. If the blackberry is set to redirect the folder, then two emails will be present on the Blackberry. A quick check... one of the email icons on the Blackberry would have a folder icon and the other a letter icon. Hope that helps. -- Art Alexion

[Bes-admins] Will The RIM BlackBerry Torch Be Able To S inge The iPhone And Android? « The Blade by Ron Schenone , MVP

2010-08-04 Thread Art Alexion
http://www.lockergnome.com/blade/2010/08/03/will-the-rim-blackberry-torch-be-able-to-singe-the-iphone-and-android/ Is this real? -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development ___ Bes-Admins

Re: [Bes-admins] Droid List

2010-07-24 Thread Art Alexion
You are lucky. That was actually the thrust of my email which started this thread. How does a Blackberry administrator, under pressure from upper management to support iPhone and Android, resist? -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human

Re: [Bes-admins] Droid List

2010-07-24 Thread Art Alexion
will be glad to share it with others who ask off-list. Thanks for all of the comments. I got a lot of ideas for my arguments from this thread. -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development - Reply message - From: Dan Mathews dmath

Re: [Bes-admins] Droid X

2010-07-22 Thread Art Alexion
other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion

Re: [Bes-admins] Droid X

2010-07-22 Thread Art Alexion
to reset an activation password. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, July 22, 2010 10:24 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins

Re: [Bes-admins] Droid X

2010-07-22 Thread Art Alexion
a thought. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http

Re: [Bes-admins] Droid X

2010-07-22 Thread Art Alexion
, Blackberry is king. They win at security, hands-down. They have devices that work well. And, to me, RIM is in danger of resting on their laurels until it's too late. -- Art Alexion Infrastructure Engineering Group (IEG

Re: [Bes-admins] Droid X

2010-07-22 Thread Art Alexion
Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave

Re: [Bes-admins] Droid X

2010-07-21 Thread Art Alexion
the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer

Re: [Bes-admins] Droid X

2010-07-21 Thread Art Alexion
-complete within a year. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http

Re: [Bes-admins] Droid X

2010-07-21 Thread Art Alexion
, the problems have all either been global and fixable from BES, or Enterprise Activation problems. I never fix individual BB phones the way I used to fix Treos. I don't want to go back to that. On Wed, 2010-07-21 at 12:04 -0400, Moller, Doreen wrote: We are only offering Active Sync and BES. -- Art

Re: [Bes-admins] Droid X

2010-07-21 Thread Art Alexion
] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision

Re: [Bes-admins] Droid X

2010-07-21 Thread Art Alexion
, but top management made that decision. We evaluated Good and found that it wasn't what we wanted. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] How often do you restart your BES

2010-07-06 Thread Art Alexion
Twice in 18 months. On Fri, 2010-07-02 at 10:04 -0400, Ryan wrote: other than updates and patches. I've recently had to restart twice in June to correct mail delivery issues. -- Art Alexion Systems Engineer Resources for Human Development, Inc

Re: [Bes-admins] How often do you restart your BES

2010-07-06 Thread Art Alexion
My plan as well. On Fri, 2010-07-02 at 14:51 -0400, Michael Wells wrote: I was planning a nice, complex BES5 upgrade strategy but I think we might just upgrade in-place with an ESX snapshot to roll back to, just in case. -- Art Alexion Systems Engineer

Re: [Bes-admins] Verizon 9650 - Search enginge changed from Google to Bing

2010-06-22 Thread Art Alexion
...and I can't seem to figure out a way to change it back to Google... Actually, I don't believe my 9650 ever had Google... My 9630 did though... Anyone know how to fix? -- Art Alexion Infrastructure Engineering Group (IEG

Re: [Bes-admins] Bes-Admins Digest, Vol 29, Issue 36

2010-06-18 Thread Art Alexion
are not. With the Digest subject, there is no way of knowing. Thanks for being considerate. On Fri, 2010-06-18 at 09:01 -0400, bi...@finishline.com wrote: In reply to Moving BES 5 server to new hardware (steveaschett...@yahoo.com) -- Art Alexion Systems Engineer

Re: [Bes-admins] Art Alexion

2010-06-18 Thread Art Alexion
if you replaced the subject instead. I noticed I did not on my first reply (yes I find it irritating to) but when you reply as you have and do the same thing, It is also less helpful. I almost ignored your reply. You shouldn't scorn someone and turn around and do the same thing. -- Art Alexion

[Bes-admins] mobile me and spam

2010-06-02 Thread Art Alexion
, this kind of spam is either a forged from, or a botted windows computer. The thing that concerns me is that Mobile Me is identifying it as coming from the BlackBerry. A botted BlackBerry? A threat to BES? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700

Re: [Bes-admins] mobile me and spam

2010-06-02 Thread Art Alexion
This is the step we have taken, but you have to admit this is strange. On Wed, 2010-06-02 at 14:03 -0400, Jonathan Barker wrote: Easy troubleshooting step is to remove the BIS account and see if the spam continues. -- Art Alexion MIS

[Bes-admins] Activation outage in Southeastern PA?

2010-06-02 Thread Art Alexion
Is there an activation outage on Verizon? I am having trouble activating both a new storm and an older world. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
I was at a conference all day yesterday. I am going to try the suggestions and report back with the solution. On Tue, 2010-05-11 at 12:07 -0400, Eggan, Mark wrote: Any resolution to this? -- Art Alexion MIS

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
At this point, none of the suggestions worked. I notice the phone is only showing 1x. It seems to connect once a day around 5 PM. He is swapping out the phone at Verizon. On Wed, 2010-05-12 at 10:56 -0400, Art Alexion wrote: I was at a conference all day yesterday. I am going to try

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
:57, schrieb Art Alexion: No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion MIS ___ Bes-Admins

Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1

2010-05-12 Thread Art Alexion
yesterday as the VMware session was hung. What is the best way to monitor for this? We use NETIQ agents which report into EMS. The monitoring group is asking me if we can do a port check for the Blackberry app? Can someone advise on this? Thanks -- Art Alexion Resources for Human Development, Inc

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
The latter. On Wed, 2010-05-12 at 16:29 -0400, Kalnitsky, Yury wrote: There is a difference between 1X and 1x. Which one is it? -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
Verizon CMDA On Wed, 2010-05-12 at 16:35 -0400, Guido Strucksberg wrote: Put the SIM into another bb. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http

[Bes-admins] No data connection on a phone

2010-05-10 Thread Art Alexion
One phone seems to have lost its ability to connect with BES for any data. Phone stuff, like calls and text, working fine. Battery pulls and service books have been tried. I even tried updating the host routing table. Any ideas? -- Art Alexion Resources for Human Development, Inc

Re: [Bes-admins] BB vs. iPhone/Android/WinMo7

2010-05-07 Thread Art Alexion
Security and IT. On Fri, 2010-05-07 at 14:39 -0400, steveaschett...@yahoo.com wrote: I'm looking for a good excuse to support nothing but BlackBerry... -- Art Alexion MIS ___ Bes-Admins

Re: [Bes-admins] BB vs. iPhone/Android/WinMo7

2010-05-07 Thread Art Alexion
at 15:46 -0400, Eggan, Mark wrote: Local County government…that’s your excuse. We ONLY support/authorize BBs. A shame too, I want an iPhone for myself! -- Art Alexion MIS ___ Bes-Admins mailing

Re: [Bes-admins] Telnet via Blackberry

2010-04-22 Thread Art Alexion
to VPN to our network via his Blackberry and run various utilities like telnet, ping etc from his device. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] Blackberry BOLD 9700 - what's the trick to remove the battery?

2010-04-22 Thread Art Alexion
is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo

Re: [Bes-admins] Telnet via Blackberry

2010-04-22 Thread Art Alexion
Because they can be. I find they gain a lot of computer skills when they leave the office and go home... On Thu, 2010-04-22 at 16:35 -0400, Reardon, Diane wrote: Aren't most executives technically challenged ;-) -- Art Alexion MIS

[Bes-admins] Message attachment within message

2010-03-31 Thread Art Alexion
Messages forwarded by attachment cannot be opened on our BBs. Is this a policy setting or a BB shortcoming? -- Art Alexion MIS/Central Office Support Resources for Human Development (sent from my cell phone) ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] Message attachment within message

2010-03-31 Thread Art Alexion
. This is a limitation of BES. Maybe 5.0 is different. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, March 31, 2010 6:53 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Message

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Art Alexion
suppose. This might be one of those ‘need to visit’ BlackBerrys -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins

Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry

2010-03-24 Thread Art Alexion
-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] Filters on non-BES accounts

2010-03-16 Thread Art Alexion
in the 15 months since we switched to BB. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172

Re: [Bes-admins] Filters on non-BES accounts

2010-03-16 Thread Art Alexion
. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed

Re: [Bes-admins] Self-activating Blackberries

2010-03-15 Thread Art Alexion
How about the database? Did you export/import the database, or is 5 otherwise using the old 4.1 database? On Mon, 2010-03-15 at 09:32 -0400, Darhl Thomason wrote: No transporter tool, the BESv4 is hard down with a CPU failure. I manually added the users to the BESv5. -- Art Alexion

[Bes-admins] Filters on non-BES accounts

2010-03-15 Thread Art Alexion
account. Is BIS accessing the gmail accounts as POP accounts instead of IMAP? If so, how is it retrieving stuff that skips the INBOX? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia

Re: [Bes-admins] Filters on non-BES accounts

2010-03-15 Thread Art Alexion
limitations that the gmail app has (such as selecting links in an email) I get around by just hitting the gmail over the browser. I wish this was better. I'm thinking Droid for my next personal phone; I can access the personal mail from there. -- Art Alexion

[Bes-admins] Training

2010-03-10 Thread Art Alexion
. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] Training

2010-03-10 Thread Art Alexion
://www.attendwes.com/ -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, March 10, 2010 2:17 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Training I just upgraded from BPS

Re: [Bes-admins] Training

2010-03-10 Thread Art Alexion
session training for each of your Named Callers On Wed, Mar 10, 2010 at 2:17 PM, Art Alexion a...@rhd.org wrote: I just upgraded from BPS 4.1 to BES 4.1.7. Planning to upgrade to BES 5.0 as soon as I can, now. My employer has authorized me

Re: [Bes-admins] Helpdesk Blackberry device software

2010-03-09 Thread Art Alexion
://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] Helpdesk Blackberry device software

2010-03-09 Thread Art Alexion
fake BB on screen to they can see... -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com

Re: [Bes-admins] BES Express - two servers on one mailbox

2010-03-03 Thread Art Alexion
To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] BES Express - two servers on one mailbox Verizon is having a nationwide data outage -- Art Alexion MIS ___ Bes-Admins mailing list

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Art Alexion
My understanding is that PINs don't go through BES. On Fri, 2010-01-29 at 12:53 -0500, Moller, Doreen wrote: cn you do that even if it is not activated? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Art Alexion
We've been getting a lot of warranty/damage replacements from Verizon lately that will not activate without first wiping. I think the store techs are trying to do our users a favor and trying to restore contacts, etc., as if they were regular phones. On Fri, 2010-01-29 at 15:37 -0500,

Re: [Bes-admins] BPS - BES upgrade tips

2010-01-15 Thread Art Alexion
and then try using gparted boot ISO to do the resizing. Work for me every time! http://gparted.sourceforge.net/livecd.php -- Art Alexion MIS/Central Office Support Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com

Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread Art Alexion
it for BPS? BES 4 - BES 5 is free, BPS - BES 5 requires buying a license -- Art Alexion MIS/Central Office Support Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes

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