[Bes-admins] locating a misplaced device
this is a basic question, but not something I've had to do since moving to BES 5. I have the location service configured for the device, but can't figure out how to view the data. Google and RIM only seem to want to tell me about how to configure, but not how to use. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:811229B5-76A2-4819-A901-08AA8B3EF92E] inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[176].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by mixedmartialarts.com. http://www.mixedmartialarts.com/
Re: [Bes-admins] Mobile Fusion
It seems they all do. The problem is that every carrier and every manufacturer customizes Android so much that it is near impossible to address all of the idiosyncrasies. So they all seem to have standardized on Touchdown. Of course, most allow you to skip Touchdown and just configure the exchange account separate from the MDM account. We use MaaS360 from Fiberlink. Not doing Touchdown though it would make activations easier. Managing Android is a PITA. I've been doing it for about a year, and am liking it less and less each day. While I am not a huge fan of Apple as a company, their iOS products are standard, stable and easily managed. No agent to install on the device for management; it is all based on certificate based encryption. On 4/4/12 10:48 AM, Peterson David david.peter...@dinsmore.com wrote: We did, but not everyone is a fan of Touchdown, which is what they use for Android. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Todd R. Martin Sent: Wednesday, April 04, 2012 10:47 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Mobile Fusion Has anyone looked into Mobile Iron for an MDM? We are going to be signing up with them here within the next month. They have Weekly webinars on Wednesday - and their product looks amazing and well built. Todd -Original Message- From: Art Alexion [mailto:a...@rhd.org] Sent: Tuesday, April 03, 2012 4:40 PM To: BES Admins List Subject: Re: [Bes-admins] Mobile Fusion +1 for Microsoft Licensing being confusing. Even most of their employees don't understand it. We have a hosted MDM solution now. I was intrigued by Mobile Fusion until I did the numbers. With Mobile Fusion, cost includes BES + CALs + Server associated costs, hardware, configuration and maintenance + Support contract which is priced somewhat on the number of devices being managed. Some of these costs are long term, like BES, one time, like CALs, and others continuing, like the support contract. With the hosted MDM, we pay per device. per month. No up front BES, no CALs, no server hardware, no maintenance, and support is included. Mobile Fusion may work for you, but when you factor in all of the costs, maybe not. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:4841505C-75CB-4B86-8ABF-73508942A32C] On 4/3/12 2:50 PM, Jonathan Barker jonathanbar...@quinnemanuel.commailto:jonathanbar...@quinnemanuel.com wrote: Confusing? Try licensing any Microsoft product at an enterprise level! In all seriousness, you're not being strong-armed into a Fusion CAL for BlackBerry OS 10 devices as they will support ActiveSync out of the box much like Playbook OS 2.0. Fusion will provide a better way of dealing with mobile devices than unregulated ActiveSync connections. This email message is for the sole use of the intended recipient(s) and may contain information that is confidential, privileged, proprietary and protected from disclosure by applicable law. Any unauthorized review, use, duplication, disclosure or distribution is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and immediately destroy all copies of this message, including electronic and hard copies. Thank you for your cooperation. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins
Re: [Bes-admins] Mobile Fusion
Using hosted MaaS360. Works extremely well with iOS. The same as everything else we tested for Android. For a free iOS solution, take a look at Apple Configurator. Free and robust, but I think it only runs on OS X. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:0CAD2309-8CED-4E0C-80B7-00F8E583466C] On 4/4/12 11:11 AM, Dan Baker dan.ba...@caemilusa.commailto:dan.ba...@caemilusa.com wrote: What does everyone use for MDM? I have Good Messaging from our Treo days that I was able to get reactivated for a minimal cost that we are testing with iPads and we don’t care for it, although it seemed to behave better on an Android tablet. I’ve attended one of the Mobile Iron weekly webinars and liked the management interface, and I’ve attended a webinar for MaaS360 by Fiberlink but don’t recall much of it… Who else is out there for MDM? We are looking to do away with our corporate owned Blackberry’s and take on a BYOD policy for email but want to limit use of ActiveSync… inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[105].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Mobile Fusion
Not sure how you are going to make that happen as all of the new devices, including upcoming BB are using EAS. Hey, EAS is a lot more secure than BIS (for which we had to exclude all of the RIM IPs to get it stopped)! -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:D3741B85-CCA8-468A-8997-F3519A47A5B5] On 4/4/12 11:11 AM, Dan Baker dan.ba...@caemilusa.commailto:dan.ba...@caemilusa.com wrote: We are looking to do away with our corporate owned Blackberry’s and take on a BYOD policy for email but want to limit use of ActiveSync… inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[106].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Mobile Fusion
Keep in mind that none of the MDM solutions that I know of have their own management. They just leverage the APIs provided by Google and Apple. So the only difference you are going to see is interface. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:E4E26076-8460-40C1-966B-3C099FA83E1C] On 4/4/12 11:43 AM, Albert Estrada estrad...@iehp.orgmailto:estrad...@iehp.org wrote: Not to different from the Zenprise solution. inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[107].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Mobile Fusion
I did. For us, the main difference between AirWatch and MaaS360 is support. I got excellent support from Fiberlink during our trial and it continues. -- Art Alexion Systems Engineer - Infrastructure Engineering Group Resources for Human Development - Reply message - From: David.Ricci david.ri...@hwinstitute.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Subject: [Bes-admins] Mobile Fusion Date: Wed, Apr 4, 2012 12:10 pm Has anyone looked at air-watch? David Ricci IS Manager The Health Wellness Institute 291 Promenade Street, Providence, RI 02908 Office: 401-228-1332 Cell: 401-256-4933 Fax: 401-228-1388 www.hwinstitute.comhttp://www.hwinstitute.com Service. Innovation. Results. Sent from Blackberry - Original Message - From: Art Alexion [mailto:a...@rhd.org] Sent: Wednesday, April 04, 2012 12:04 PM To: BES Admins List bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Subject: Re: [Bes-admins] Mobile Fusion Using hosted MaaS360. Works extremely well with iOS. The same as everything else we tested for Android. For a free iOS solution, take a look at Apple Configurator. Free and robust, but I think it only runs on OS X. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:0CAD2309-8CED-4E0C-80B7-00F8E583466C] On 4/4/12 11:11 AM, Dan Baker dan.ba...@caemilusa.commailto:dan.ba...@caemilusa.com wrote: What does everyone use for MDM? I have Good Messaging from our Treo days that I was able to get reactivated for a minimal cost that we are testing with iPads and we don’t care for it, although it seemed to behave better on an Android tablet. I’ve attended one of the Mobile Iron weekly webinars and liked the management interface, and I’ve attended a webinar for MaaS360 by Fiberlink but don’t recall much of it… Who else is out there for MDM? We are looking to do away with our corporate owned Blackberry’s and take on a BYOD policy for email but want to limit use of ActiveSync… This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or taking any action in reliance on the information contained in this e-mail is prohibited. If you have received this e-mail in error, please immediately notify our e-mail administrator at supp...@hwinstitute.com. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Mobile Fusion
+1 for Microsoft Licensing being confusing. Even most of their employees don't understand it. We have a hosted MDM solution now. I was intrigued by Mobile Fusion until I did the numbers. With Mobile Fusion, cost includes BES + CALs + Server associated costs, hardware, configuration and maintenance + Support contract which is priced somewhat on the number of devices being managed. Some of these costs are long term, like BES, one time, like CALs, and others continuing, like the support contract. With the hosted MDM, we pay per device. per month. No up front BES, no CALs, no server hardware, no maintenance, and support is included. Mobile Fusion may work for you, but when you factor in all of the costs, maybe not. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:4841505C-75CB-4B86-8ABF-73508942A32C] On 4/3/12 2:50 PM, Jonathan Barker jonathanbar...@quinnemanuel.commailto:jonathanbar...@quinnemanuel.com wrote: Confusing? Try licensing any Microsoft product at an enterprise level! In all seriousness, you’re not being strong-armed into a Fusion CAL for BlackBerry OS 10 devices as they will support ActiveSync out of the box much like Playbook OS 2.0. Fusion will provide a better way of dealing with mobile devices than unregulated ActiveSync connections. inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[100].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Mobile Fusion
How is this interpreted? Buy a CAL for $99 and it is yours permanently, or you can rent a CAL for $4/month, perpetually? Confused. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:2A384E09-4322-4092-81A7-D5198ACDA4F5] On 4/3/12 3:46 PM, Jesse Tie-Ten-Quee hig...@highos.commailto:hig...@highos.com wrote: Client access licenses (CALs) start at $99 per user or $4 per user per month (billed annually); inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[101].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry Mobile Fusion
I compared the pricing for SaaS based MDM and Fusion. It seems that a lot depends on the number of users and how your BES support provider is charging you. Fusion server is free and you pay for the CALs. However, you also pay for a support contract from RIM or another provider. For the SaaS solution we only pay a monthly, per-user fee. Support is included and the vendor owns and maintains the server. If your support provider charges by the number of users/devices, you have to compare that with what you are paying for SaaS MDM in addition to the cost of the CALs. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:044B0A00-12E3-4A28-882F-4F8F73B56F7B] On 3/29/12 2:13 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: or those that already have another MDM system in place, it’s not going to help much. inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[66].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Deleting BES accounts without wiping phone.
BES 5. I have a department head who is changing roles and is passing her BB on to her successor. She wants to keep locally saved contacts, etc., for her successor, but remove her Exchange data. I deleted all of the desktop service books and deleted her from the BES, but that did not remove the email, etc. already on her phone. Is this possible without a security wipe? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:B36B78A0-64D1-45D9-93B4-6C18075D5AFC] inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[8].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Deleting BES accounts without wiping phone.
Thanks, Steve. So I can't just remove the exchange stuff leaving the other pop accounts and associated data, as well as contacts which may not be in exchange? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:B85A0574-7046-4D32-9FE7-14E29975A9C2] On 3/6/12 4:41 PM, steveaschett...@yahoo.commailto:steveaschett...@yahoo.com steveaschett...@yahoo.commailto:steveaschett...@yahoo.com wrote: BBSAK. Do a full wipe (removes IT policy). Then let her import her contacts back in through a PST in Outlook (non BES sync) From: Art Alexion a...@rhd.orgmailto:a...@rhd.org To: BES Admins List bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Sent: Tuesday, March 6, 2012 4:18 PM Subject: [Bes-admins] Deleting BES accounts without wiping phone. BES 5. I have a department head who is changing roles and is passing her BB on to her successor. She wants to keep locally saved contacts, etc., for her successor, but remove her Exchange data. I deleted all of the desktop service books and deleted her from the BES, but that did not remove the email, etc. already on her phone. Is this possible without a security wipe? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:B36B78A0-64D1-45D9-93B4-6C18075D5AFC] [cid:1.2873246282@web162003.mail.bf1.yahoo.com] ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com inline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[8].pnginline: 875212B6-DE1E-416A-B033-FEE8CCC4D89F[10].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Playbook 2.0
Attended a dog and pony show, today. Looks promising. Licensing compares favorably with other MDM solutions. Server is free. Only pay for the CALs, which work and are priced comparably with BES CALs. -- Art Alexion Systems Engineer Resources for Human Development - Reply message - From: Jonathan Barker jonathanbar...@quinnemanuel.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] Playbook 2.0 Date: Fri, Mar 2, 2012 8:40 pm As an aside, BlackBerry fusion demo currently supports Playbook management, and iOS/Android device support is expected within a month or so. I’m excited about it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, March 02, 2012 7:01 AM To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.com) Subject: [Bes-admins] Playbook 2.0 Has anyone tested this in their Exchange Activesync environment? How was your experience? Did it properly interpret Exchange Activesync policies with regard to security. I would love everyone’s feedback. thanks Doreen Moller Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Playbook 2.0
The answer given today is no. Fusion consists of three products as I understand it. BES/BAS, Blackberry Device Manager (Playbook and BB OS 10), and Universal Device Server (Android iOS) fused together with a single management interface resembling BAS. Forgive me if I make minor mistakes in the names, but that's basically what they are called. Each has different, non-transferrable CALs. That is, they can be recycled as currently, but not moved from one type to another. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development On 3/2/12 9:30 PM, Darhl Thomason darhl.thoma...@papamurphys.com wrote: Anyone know if our existing BES CALs will transfer over? -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Friday, March 02, 2012 6:09 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Playbook 2.0 Attended a dog and pony show, today. Looks promising. Licensing compares favorably with other MDM solutions. Server is free. Only pay for the CALs, which work and are priced comparably with BES CALs. -- Art Alexion Systems Engineer Resources for Human Development - Reply message - From: Jonathan Barker jonathanbar...@quinnemanuel.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] Playbook 2.0 Date: Fri, Mar 2, 2012 8:40 pm As an aside, BlackBerry fusion demo currently supports Playbook management, and iOS/Android device support is expected within a month or so. I'm excited about it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, March 02, 2012 7:01 AM To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.com) Subject: [Bes-admins] Playbook 2.0 Has anyone tested this in their Exchange Activesync environment? How was your experience? Did it properly interpret Exchange Activesync policies with regard to security. I would love everyone's feedback. thanks Doreen Moller Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com #1 Rated Pizza Chain - ZAGAT 2010 2011 National Restaurant Chains Survey ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Playbook 2.0
We had a big rollout of AD/Exchange accounts over the past 3 or 4 months. With that a lot of phone activations with personally owned and branch owned devices. Our BBs went from about 60 to about 75 or 80. Our Android, iPhone and corresponding tablets went from 0 to about 220. In fact, we had branch users who were using BESX and switched to Android just to avoid paying the BES data plan. The CALs were coming out of our budget. We are using hosted MDM, and paying per device per month. Buying CALs for Fusion is looking like a very attractive alternative right now. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development On 3/2/12 10:55 PM, Darhl Thomason darhl.thoma...@papamurphys.com wrote: No worries on the names Art, I won't hold you to them :-) I kind of figured the CALs wouldn't be transferrable, but anything's possible, right? Thanks for the explanation on the components. I haven't been paying much attention as of late to it, but it sounds like it's far enough along I should start looking at it again. d Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Friday, March 02, 2012 7:18 PM To: Admins Subject: Re: [Bes-admins] Playbook 2.0 The answer given today is no. Fusion consists of three products as I understand it. BES/BAS, Blackberry Device Manager (Playbook and BB OS 10), and Universal Device Server (Android iOS) fused together with a single management interface resembling BAS. Forgive me if I make minor mistakes in the names, but that's basically what they are called. Each has different, non-transferrable CALs. That is, they can be recycled as currently, but not moved from one type to another. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development On 3/2/12 9:30 PM, Darhl Thomason darhl.thoma...@papamurphys.com wrote: Anyone know if our existing BES CALs will transfer over? -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Friday, March 02, 2012 6:09 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Playbook 2.0 Attended a dog and pony show, today. Looks promising. Licensing compares favorably with other MDM solutions. Server is free. Only pay for the CALs, which work and are priced comparably with BES CALs. -- Art Alexion Systems Engineer Resources for Human Development - Reply message - From: Jonathan Barker jonathanbar...@quinnemanuel.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] Playbook 2.0 Date: Fri, Mar 2, 2012 8:40 pm As an aside, BlackBerry fusion demo currently supports Playbook management, and iOS/Android device support is expected within a month or so. I'm excited about it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, March 02, 2012 7:01 AM To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.com) Subject: [Bes-admins] Playbook 2.0 Has anyone tested this in their Exchange Activesync environment? How was your experience? Did it properly interpret Exchange Activesync policies with regard to security. I would love everyone's feedback. thanks Doreen Moller Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com #1 Rated Pizza Chain - ZAGAT 2010 2011 National Restaurant Chains Survey ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins
Re: [Bes-admins] CarrierIQ
I've confirmed it on Sprint and Verizon Androids, and confirmed it doesn't exist on T-Mobile. -- Art Alexion - Reply message - From: Jesse Tie-Ten-Quee hig...@highos.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] CarrierIQ Date: Thu, Dec 1, 2011 6:07 pm Hi, On 1 December 2011 17:21, Art Alexion a...@rhd.orgmailto:a...@rhd.org wrote: Sorry for cross-posting, but the issue affects Androids and is reputed to affect BlackBerries. I have confirmed it on Sprint and ATT, and have confirmed that it doesn't affect T-Mobile. http://www.wired.com/threatlevel/2011/11/secret-software-logging-video/ Can anyone confirm whether or not BlackBerries are affected? http://supportforums.blackberry.com/t5/Java-Development/Does-CarrierIQ-run-on-BlackBerry-devices/m-p/1421009 'Research In Motion does not install, nor authorize, its carrier partners to install Carrier IQ monitoring software on its BlackBerry smartphones' http://www.theglobeandmail.com/news/technology/mobile-technology/no-carrier-iq-tracking-software-on-blackberry-rim-says/article2256820/ Bell, Telus, and Rogers in Canada have all confirmed that they do not use, install, or deploy CIQ on ANY of their devices or networks. http://www.theverge.com/2011/12/1/2602313/google-nexus-android-phones-and-original-xoom-tablet-do-not-include The official Google Nexus/Motorola Xoom firmware/software does not use nor come pre-installed with the software. I could link to many more news postings or forums posting where this was discussed in detail today. I believe VZW has stated that they do not use CIQ either. This software for all intents and purposes is only put on devices where the carrier has modified the software or requested the manufacturer to modify it for them. This isn't to say that CarrierIQ didn't make an application for BlackBerry. The site is down right now, but it was up earlier in the day: http://ota.carrieriq.com/rim A quick and dirty look at it: http://forums.crackberry.com/general-discussion-f2/carrier-iq-spyware-blackberrys-too-674331/index3.html#post6898345 So even if it is installed on a BlackBerry, it's really easy to see by going into your Application Management on the device and looking for anything named IQAgent or taking a look at the installed modules on a BES. But this seems VERY carrier specific at the moment and was blown way out of proportion especially considering this has been news for several weeks now in the Android world. Trevor Eckhart had said that it affects BlackBerry but never backed it up and every single news site, blog, and media ran with it, self-referencing each other to oblivion without actually doing any fact checking. I still haven't heard of anyone actually finding this software installed on their device, although I admit I haven't been keeping up with the news in the past few hours as I did actually have to get work done in the afternoon once I realized this doesn't affect me or our corporate BES Carrier. It's also debated the application even transmits information unless the device is put into debugging mode on either Android or iOS. Not to say that it couldn't or hasn't. -- Jesse Tie-Ten-Quee ( highos at highos dot com ) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] CarrierIQ
Correction, I confirmed it on Sprint and ATT. Didn't look at a Verizon. Confirmed NOT to be on T-Mobile. On 12/2/11 6:02 AM, Art Alexion a...@rhd.org wrote: I've confirmed it on Sprint and Verizon Androids, and confirmed it doesn't exist on T-Mobile. -- Art Alexion - Reply message - From: Jesse Tie-Ten-Quee hig...@highos.com To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Subject: [Bes-admins] CarrierIQ Date: Thu, Dec 1, 2011 6:07 pm Hi, On 1 December 2011 17:21, Art Alexion a...@rhd.orgmailto:a...@rhd.org wrote: Sorry for cross-posting, but the issue affects Androids and is reputed to affect BlackBerries. I have confirmed it on Sprint and ATT, and have confirmed that it doesn't affect T-Mobile. http://www.wired.com/threatlevel/2011/11/secret-software-logging-video/ Can anyone confirm whether or not BlackBerries are affected? http://supportforums.blackberry.com/t5/Java-Development/Does-CarrierIQ-run -on-BlackBerry-devices/m-p/1421009 'Research In Motion does not install, nor authorize, its carrier partners to install Carrier IQ monitoring software on its BlackBerry smartphones' http://www.theglobeandmail.com/news/technology/mobile-technology/no-carrie r-iq-tracking-software-on-blackberry-rim-says/article2256820/ Bell, Telus, and Rogers in Canada have all confirmed that they do not use, install, or deploy CIQ on ANY of their devices or networks. http://www.theverge.com/2011/12/1/2602313/google-nexus-android-phones-and- original-xoom-tablet-do-not-include The official Google Nexus/Motorola Xoom firmware/software does not use nor come pre-installed with the software. I could link to many more news postings or forums posting where this was discussed in detail today. I believe VZW has stated that they do not use CIQ either. This software for all intents and purposes is only put on devices where the carrier has modified the software or requested the manufacturer to modify it for them. This isn't to say that CarrierIQ didn't make an application for BlackBerry. The site is down right now, but it was up earlier in the day: http://ota.carrieriq.com/rim A quick and dirty look at it: http://forums.crackberry.com/general-discussion-f2/carrier-iq-spyware-blac kberrys-too-674331/index3.html#post6898345 So even if it is installed on a BlackBerry, it's really easy to see by going into your Application Management on the device and looking for anything named IQAgent or taking a look at the installed modules on a BES. But this seems VERY carrier specific at the moment and was blown way out of proportion especially considering this has been news for several weeks now in the Android world. Trevor Eckhart had said that it affects BlackBerry but never backed it up and every single news site, blog, and media ran with it, self-referencing each other to oblivion without actually doing any fact checking. I still haven't heard of anyone actually finding this software installed on their device, although I admit I haven't been keeping up with the news in the past few hours as I did actually have to get work done in the afternoon once I realized this doesn't affect me or our corporate BES Carrier. It's also debated the application even transmits information unless the device is put into debugging mode on either Android or iOS. Not to say that it couldn't or hasn't. -- Jesse Tie-Ten-Quee ( highos at highos dot com ) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] CarrierIQ
The quote on both sites (Gizmodo just quotes the Computerworld site) is limited to T-Mobile does not use this diagnostic tool to obtain the content of text, email or voice messages, or the specific destinations of a customers' internet activity, nor is the tool used for marketing purposes. I looked at three T-Mobile devices, HTC Sensation, Samsung Galaxy S 4G, and HTC Flyer. All rooted. I did not find the files indicated to be associated with the software that I found on the Sprint and ATT phones. I also ran the Logging TrackerApp on the T-Mobile phones and it didn't find CiQ either. That's the best evidence I can offer. On 12/2/11 10:59 AM, Darhl Thomason darhl.thoma...@papamurphys.com wrote: I read on Gizmodo.com that T-Mo admitted to using Carrier IQ http://gizmodo.com/586/att-sprint-and-t+mobile-all-fess-up-to-using-ca rrier-iq and on computerworld.com http://www.computerworld.com/s/article/print/9222319/AT_T_Sprint_confirm_u se_of_Carrier_IQ_software_on_handsets -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] CarrierIQ
On 12/2/11 11:18 AM, Darhl Thomason darhl.thoma...@papamurphys.com wrote: The way I read it, T-Mo says 'we don't use it for those purposes' that tells me they do use it for 'other' purposes. And that while you have done some deep searching on it and didn't find evidence of it, someone else may. I agree. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] CarrierIQ
Sorry for cross-posting, but the issue affects Androids and is reputed to affect BlackBerries. I have confirmed it on Sprint and ATT, and have confirmed that it doesn't affect T-Mobile. http://www.wired.com/threatlevel/2011/11/secret-software-logging-video/ Can anyone confirm whether or not BlackBerries are affected? I'd recommend rooting any Sprint, Verizon or ATT Android and taking it off. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:FD0BEA7C-1081-47AF-91A8-8D4F8190E933] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[24].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Foward SMS to Iphone
DeskSMS works well and is free and open source. Developed by ClockwordMod who you may know from rooted androids. Not sure if there is a BB client. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:6823173C-AE9C-4B85-AE25-9E7811CF4984] On 10/17/11 4:39 PM, Jason Hurlburt jhurlb...@gwise.gwu.edumailto:jhurlb...@gwise.gwu.edu wrote: There might be cheaper options out there, but this has been around for years, so we've been using it for a while. inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[6].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BB issues this morning
We are in Southeastern PA. Affected as well. Here is the interesting explanation https://www.networkworld.com/news/2011/10-rim-global-outage-caused-by-251868.html?hpg1=bn -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:91F5243F-FFFB-4B28-9632-7B36E1E33044] On 10/12/11 12:03 PM, Silva, Yvonne, DMA-Riv/IT yvonne.e...@dma.milmailto:yvonne.e...@dma.mil wrote: In Riverside, CA out here, and we’re definitely seeing problems with emails not being received on the blackberries. According to CNN’s website “the messaging and browsing delays being experienced by BlackBerry users,” were “caused by a core switch failure within RIM's infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. This is now affecting almost 70 million users. Looks like we’re all in the same boat here! Yvonne Ewry Information Technology Specialist InfoSec, Network From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sandy, Chris (Genworth, Contractor) Sent: Wednesday, October 12, 2011 8:48 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BB issues this morning Richmond, VA BES/users also affected. It’s safe to assume at this point RIM has big problems. From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Mike Sullivan Sent: Wednesday, October 12, 2011 11:43 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BB issues this morning I have users across Northern and Central CA as well as Nevada affected by this outage. On Wed, Oct 12, 2011 at 8:38 AM, Eggan, Mark mark.eg...@countyofnapa.orgmailto:mark.eg...@countyofnapa.org wrote: Happening in Napa, CA as well. Thanks, Mark Eggan ITS Help Desk || 707.259.8142tel:707.259.8142 From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Anthony Ancheta Sent: Wednesday, October 12, 2011 7:52 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BB issues this morning Palo Alto, Ca - We are experiencing intermittent data connectivity.. On Wed, Oct 12, 2011 at 7:38 AM, Silva, Yvonne, DMA-Riv/IT yvonne.e...@dma.milmailto:yvonne.e...@dma.mil wrote: May I ask where in CA you’re out of? I’m in Riverside and we’re starting to see some wonkiness with our devices…emails not coming in, browsers timing out… Yvonne Ewry Information Technology Specialist InfoSec, Network From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Anthony Ancheta Sent: Wednesday, October 12, 2011 6:42 AM To: A list for BES Admin's to discuss issues, etc. Cc: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com; Pajerski, Jennifer Subject: Re: [Bes-admins] BB issues this morning Issues in CA as well.. Anthony On Wed, Oct 12, 2011 at 6:31 AM, Anthony Wang aw...@smbc-cm.commailto:aw...@smbc-cm.com wrote: Issues in NY as well. Seems like RIM's problems has made its way to the US even though they're not admitting to it. Anthony From:Steve Bailey sbai...@mileone.commailto:sbai...@mileone.com To:'bes-admins@dataoutages.commailto:bes-admins@dataoutages.com' bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Cc:'Pajerski, Jennifer' jennifer.pajer...@cenveo.commailto:jennifer.pajer...@cenveo.com Date:10/12/2011 09:30 AM Subject:Re: [Bes-admins] BB issues this morning Sent by: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com Having the same issue here. Users are unable to connect to data unless on wifi. I am on hold with ATT now. We are in the Baltimore area. From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Smalley, Tina Sent: Wednesday, October 12, 2011 9:27 AM To: bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Cc: Pajerski, Jennifer Subject: [Bes-admins] BB issues this morning Just wondering if anyone else is having BB issues this morning? We have a number of clients that are unable to connect. ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.comhttp://www.dataoutages.com/ http://www.dataoutagenews.comhttp://www.dataoutagenews.com/ RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list
[Bes-admins] BES email limitation?
Is there a limitation on email addresses imposed by BES 5.0.3? We have a user with the address, firstname.last-n...@company.org Yes, that is a hyphenated last name. BES can't find the account whether searching Display name (full or just first), nor email address. Coming up fine in Exchange 2007. Does BES choke on addresses like this? If so, and I create an exchange smtp alias to overcome the limitation, will it work if it is not the primary smtp? Thanks. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:34E99359-A028-4174-9DFB-79B6BD1DD104] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[14].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BES email limitation?
Fixed by restarting the mail store service and waiting 20 minutes. Potential problem avoided. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:E8867CDF-DDB4-4859-A80F-98CB99200553] On 9/1/11 12:15 PM, John Luth jol...@gmail.commailto:jol...@gmail.com wrote: I just verified a hypenated one on mine is fine (5.0 SP3 MR4). Make sure that it is indeed the primary SMTP address (BES will only work with the primary SMTP address, not secondary ones). If the account was just created, maybe the account hasn't replicated to all your servers, or maybe you need to force the BES to refresh the company directory? On Thu, Sep 1, 2011 at 12:10 PM, Dan Baker dan.ba...@caemilusa.commailto:dan.ba...@caemilusa.com wrote: I don't have this issue in 5.0.1.58 and Exchange 2007 I verified it with a user whose first name is hyphenated and a user whose last name is hyphenated and they both were found by the BES. -Original Message- From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, September 01, 2011 11:57 AM To: BES List Subject: [Bes-admins] BES email limitation? Is there a limitation on email addresses imposed by BES 5.0.3? We have a user with the address, firstname.last-n...@company.orgmailto:firstname.last-n...@company.org Yes, that is a hyphenated last name. BES can't find the account whether searching Display name (full or just first), nor email address. Coming up fine in Exchange 2007. Does BES choke on addresses like this? If so, and I create an exchange smtp alias to overcome the limitation, will it work if it is not the primary smtp? Thanks. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:34E99359-A028-4174-9DFB-79B6BD1DD104] ***This e-mail message is intended only for the above named recipient(s) and may contain information that is sensitive or proprietary. If you have received this message in error or are not the named recipient(s), please immediately notify the sender, delete this e-mail message without making a copy and do not disclose or relay this e-mail message to anyone.*** ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[17].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Blocking BIS access to our Exchange
I have Googled this with minimal luck. We have some users who are accessing their corporate mail via BIS. Though we freely provide BES accounts, I suspect these are users with personal devices who don't want to pay for an Enterprise Data Plan. Pretty ironic that we are having this problem with BlackBerries, incidentally, because with the other smartphones I can just boot them from EAS. My understanding is that BIS uses OWA for Exchange access. Of course, we can't turn of OWA or Outlook Anywhere. I also read that I can accomplish this by blocking the BIS IP range in our firewall. Other posts say you have to do it on the IIS server for OWA. None of the posts, however seem to want to give up the IP range to be blocked. Anyone successful at this? How? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:250E70F0-B191-4D90-8033-DD47AEDCAFAD] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[13].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blocking BIS access to our Exchange
Thanks all for the advice. -- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Reply message - From: Michael Wells wel...@gmail.com Date: Tue, Jun 21, 2011 5:00 pm Subject: [Bes-admins] Blocking BIS access to our Exchange To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com Ah, ok. Our intent is to block all direct access from Android devices. We don't do Exchange ActiveSync. Our only allowed access is through Good for Enterprise for androids/iOS and BES for Blackberries. On Tue, Jun 21, 2011 at 4:53 PM, Darhl Thomason darhl.thoma...@papamurphys.commailto:darhl.thoma...@papamurphys.com wrote: I use powershell scripts that run periodically through the day to capture any changes. The powershell scripts check A/D group membership and turn off/turn on various Exchange attributes depending on the group. The ones that I use/control are: IMAP enabled/disabled POP enabled/disabled Outlook Anywhere enabled/disabled Exchange ActiveSync enabled/disabled EAS Policy assigned/not assigned d Darhl Thomason | SysAdmin | Business Technology Papa Murphy’s Int'l. | d 360-449-4044tel:360-449-4044 | c 360-607-5617tel:360-607-5617 | www.papamurphys.comhttp://www.papamurphys.com From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael Wells Sent: Tuesday, June 21, 2011 1:48 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Blocking BIS access to our Exchange One thing to note - blocking the IP's will block RIM devices, but I believe Android has similar features without an ip list to block. That's why we ended up using the captcha - it block them all. (So far, at least.) On Tue, Jun 21, 2011 at 4:21 PM, Michael Wells wel...@gmail.commailto:wel...@gmail.com wrote: You can block the ports, but I don't have that doc handy. You can also put a captcha on your OWA page which will stop BIS and Android users. On Tue, Jun 21, 2011 at 4:14 PM, Art Alexion a...@rhd.orgmailto:a...@rhd.org wrote: I have Googled this with minimal luck. We have some users who are accessing their corporate mail via BIS. Though we freely provide BES accounts, I suspect these are users with personal devices who don't want to pay for an Enterprise Data Plan. Pretty ironic that we are having this problem with BlackBerries, incidentally, because with the other smartphones I can just boot them from EAS. My understanding is that BIS uses OWA for Exchange access. Of course, we can't turn of OWA or Outlook Anywhere. I also read that I can accomplish this by blocking the BIS IP range in our firewall. Other posts say you have to do it on the IIS server for OWA. None of the posts, however seem to want to give up the IP range to be blocked. Anyone successful at this? How? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:250E70F0-B191-4D90-8033-DD47AEDCAFAD] ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Join the TAKE 'N' BAKE REVOLUTION! www.facebook.com/papamurphyspizzahttp://www.facebook.com/papamurphyspizza #1 Rated Pizza Chain - ZAGAT 2010 National Restaurant Chains Survey (r) ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Pulling contacts from non-BES BB
Thanks, Richard, that makes sense. On 6/7/11 11:22 AM, Sobey, Richard A r.so...@imperial.ac.uk wrote: Personally, I'd use the BB desktop manager software to sync the contacts with a temporary Outlook profile. From there, you can export those contacts into a PST, then import the PST into the contacts folder into Exchange. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: 07 June 2011 16:18 To: BES List Subject: [Bes-admins] Pulling contacts from non-BES BB I have a new managed iPhone user with an old, personal, unmanaged (never connected to BES) BlackBerry. I want to pull his contacts from the BB and import them to exchange. I don't have a lot of experience managing an using BBa outside of BES. What is the best strategy for exporting those non-exchange contacts into exchange? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Pulling contacts from non-BES BB
On 6/7/11 11:22 AM, Sobey, Richard A r.so...@imperial.ac.uk wrote: Personally, I'd use the BB desktop manager software to sync the contacts with a temporary Outlook profile. From there, you can export those contacts into a PST, then import the PST into the contacts folder into Exchange. Thanks for the good advice. It was actually easier than that (if you have the user's domain/email password). Here are the steps in case anyone else needs to do this: 1. On a computer with the BlackBerry Desktop Manager, exit Outlook. 2. Create a new profile using the Control Panel Mail applet. 3. Attach that profile to the user's account. You will need the user's password. 4. Plug the BB into the computer's USB port. 5. Start the BlackBerry Desktop Manager (BDM). 6. The BDM should detect the BB plugged in and ask you how you want to treat it. 7. Do not connect it to an enterprise account. 8. Check to sync organizer data. If prompted, enter the user's login credentials. 9. From the main BDM screen, Click Device, Sync by Type. Organizer. 10. Another wizard will pop up where you can choose which components to sync. You only need to sync the contacts and calendar because Exchange Active Sync only syncs those components and email. You should probably choose a one-way sync from phone to Outlook because you are going to delete the Outlook profile and wipe the old phone when you are done. Do not check the boxes to replace the data because this could erase the data already in exchange. Syncing from this point forward is the default for the calendar, but I chose to sync all items so that the user will have a historic view as well as future view. 11. Allow it to perform the sync. It will do a test sync first and ask you to accept the changes. 12. There is no need to export to PST and import to exchange because you had the profile connected to the Exchange account and the export/sync went directly to Exchange and not a local file. 13. The EAS device (iPhone, Android or Win Phone or Palm) will pick up the data from Exchange. Hope this helps. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Duplicate deleted items
I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[10].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Duplicate deleted items
If I understand MAPI and CDO problems correctly, they would affect all users, not just one. Also, my understanding is that the calendar is the most vulnerable to these problems. This only affects one user. No calendar problems. On 5/24/11 1:05 PM, Peterson David dpete...@dinslaw.com wrote: This depends on the version of Exchange doesn't it? We don't install a CDO/MAPI package on our Exchange 2007 servers, just on BES. For SP3, 6.5.8190 is the recommended version, 8165 is Supported. Anything earlier than that is Limited Support. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Tuesday, May 24, 2011 1:00 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Duplicate deleted items I would check the version of the COD file(s). Verify that the COD is updated on both Exchange and BES server. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 9:16 AM To: BES List Subject: [Bes-admins] Duplicate deleted items I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Duplicate deleted items
I'll give that a look, then. It is a newly configured BES server with no known Exchange updates since. On 5/24/11 4:54 PM, Peterson David dpete...@dinslaw.com wrote: That's a big symptom, but I have seen weird issues. When I installed SP3 and did not update CDO, I ended up with about 12,000 log files on my BES server for each day. Updating CDO fixed that. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 4:51 PM To: BES List Subject: Re: [Bes-admins] Duplicate deleted items If I understand MAPI and CDO problems correctly, they would affect all users, not just one. Also, my understanding is that the calendar is the most vulnerable to these problems. This only affects one user. No calendar problems. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] ok so who bought one...
I thought the Playbook was QNX based, not Android? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:4D4664E5-4420-4F3E-8D4B-896535FAA272] On 4/25/11 11:22 AM, steveaschett...@yahoo.commailto:steveaschett...@yahoo.com steveaschett...@yahoo.commailto:steveaschett...@yahoo.com wrote: I think I read somewhere that the Playbook will support the Android Marketplace? inline: 38EDF172-CFF3-48D2-924B-65746255F5EB.png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] ok so who bought one...
It's a deal killer for us. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:01CD3E1C-1A16-4C98-A7E4-8B3D4A917851] On 4/21/11 4:31 PM, Reardon, Diane diane.rear...@wwwinc.commailto:diane.rear...@wwwinc.com wrote: I think the BB Bridge is a very poor design inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[40].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] ok so who bought one...
We've been testing a bunch and felt the Xoom wasn't ready to be released. Many of its hardware features just aren't enabled because there aren't drivers yet. Rumor has it that Motorola has discontinued it already, deciding to focus, instead, on ruggedized tablet for factory floors and construction sites. The iPad is polished, but can be frustrating for IT, accostomed to Windows, Linux and Android, because Apple controls everything. Apple even turns off remote admin features at whim. On 4/21/11 4:49 PM, John Luth jol...@gmail.com wrote: I've played with iPad and Xoom a little. Both of those seem more polished -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] email read status not reconciling
Phone Storm 9550 OS 5 BES 4.1.7 Read state and deletion status mostly doesn't reconcile (some entries do). Changes made on phone reconcile to desktop Changes made on desktop don't reconcile to phone I checked the phone reconciliation settings from BES and from the phone and they are correct with server wins. I even tried deleting and re-adding the account fro BES and wiping the phone. I resent the service books. I'm stumped. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:2BE62D2E-E130-4C6B-8361-B33B19B10B56] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[54].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not
Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: I am running BES 5.0 and we just discovered some users cannot open PDF files on their Blackberry. The model devices so far are 9650 and 8530, both running 4.2. Does anyone have any suggestions. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.comhttp://Dataoutagenews.com. http://www.dataoutagenews.com http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Migration
Sorry for not being more responsive to your questions. I am planning the same. We have a support contract with RIM. I asked for a temporary SRP so that I could do this. RIM responded by creating a new support ticket for sending me the SRP and kit, and closing the original inquiry. That was over 3 weeks ago. It is still showing pending. I would expect this is pretty routine, so I don't know what is taking so long. Is this a normal turn around, or do I need to contact RIM again? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB8003.42A9C2B0] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael McDonald Sent: Tuesday, November 09, 2010 11:34 AM To: bes-admins@dataoutages.com Subject: [Bes-admins] Migration Hello, I want to upgrade my BES 4.1 on an old hardware to BES 5.0 ( on a new hardware) by using knife-edge cutover. I want to make sure that the users will not require re-activation, and i dont want to use the bulk mode of the transporter tool. Can you please guide me step by step to upgrade bes 4.1 to 5.0 with installing on a new server and upgrading the existing configuration database? I have checked one of the forums about some SQL changes but i don't want to risk my environment , please have a look on these changes and tell me is it valid : http://www.blackberryforums.com.au/forums/general-bes-discussion/5176-knife-edge-cutover-4-1-5-0-a.html THX inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Pull authorization
I'm thinking the same thing as Steve. Do the people asking for this realize that the users won't be able to use google if you accomplish this? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB706F.4D747670] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Mohamad Twaishi Sent: Wednesday, October 20, 2010 3:24 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Pull authorization I want to use pull rules... :) From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, October 20, 2010 10:01 PM To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Pull authorization Cant you set up a proxy with a blacklist and point MDS at that? -- Josh Armour MobileOps - Sysadmin jarm...@google.commailto:jarm...@google.com (541) 205-4262 -- On Wed, Oct 20, 2010 at 8:07 AM, steveaschett...@yahoo.commailto:steveaschett...@yahoo.com steveaschett...@yahoo.commailto:steveaschett...@yahoo.com wrote: What good is Google if you can't browse to the search results? From: Mohamad Twaishi mtwai...@yahoo.camailto:mtwai...@yahoo.ca To: bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Sent: Wed, October 20, 2010 11:03:12 AM Subject: [Bes-admins] Pull authorization Dear BESadmins, I am seeking your help in with regards a bes requirement. In my company they want to restrict blackberry users from browsing to all websites except google and msn , and in the same time they want to have access to all intranet website.. I have bes 5 SP1. I tried following the steps in the below kb but everything is getting prohibited. :( http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB10342sliceId=SAL_PublicdialogID=49541166stateId=0%200%2049535725 Appreciate any input guyz ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages..com/mailman/listinfo/bes-adminshttp://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Fwd: Blackberry manager showing nothing inthe bottompane (SOLVED)
We are running Windows Server 2003R2 Enterprise with MSDE. IE8 has not caused any problems in our network when run in a native OS, like Win7 or Server 2008R2, but we have seen a lot of mischief with IE dependent apps when the IE is a backport to server 2003 or XP Pro. Lawson is another SQL/IE dependent system where IE8 has caused problems. Ultimately, just removing IE8 and rebooting fixed all of our problems with BES. My guess (I don't really know) is that Blackberry Manager 4.1 uses the IE engine to render the status pane and right click menus. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development --- -Original Message- --- --- We're running 4.1.7 with the latest MR on SBS2k3 (therefor exchange --- 2k3) and IE8 happily together. Perhaps there is a hotfix you installed --- which makes your environment different. Are you running sql or msde? --- --- Could you elaborate on what you mean by your BES being hosted? --- -Original Message- --- From: Art Alexion a...@rhd.org --- Sender: bes-admins-boun...@dataoutages.com --- Date: Tue, 14 Sep 2010 23:12:02 --- To: bes-admins@dataoutages.combes-admins@dataoutages.com --- Reply-To: A list for BES Admin's to discuss issues, --- etc. bes-admins@dataoutages.com --- Subject: [Bes-admins] Fwd: Blackberry manager showing nothing in --- the bottompane (SOLVED) --- --- --- --- -- --- Art Alexion --- Systems Engineer --- Infrastructure Engineering Group --- Resources for Human Development --- --- - Forwarded message - --- From: Art Alexion a...@rhd.org --- Date: Tue, Sep 14, 2010 11:04 pm --- Subject: [Bes-admins] Blackberry manager showing nothing in the --- bottompane (SOLVED) --- To: dyzsil...@gmail.com dyzsil...@gmail.com --- --- To be clear, we are running BES 4.1.7 on a windows 2003 server. --- --- IE8 seems fine on 2008R2, but breaks a number of our web apps on --- older versions of the server. --- --- Just curious, which version of BES do you have peacefully co-existing --- with IE8? And is IE8 native to your server version, or backported by --- Windows update? --- --- -- --- Art Alexion --- Systems Engineer --- Infrastructure Engineering Group --- Resources for Human Development --- --- - Reply message - --- From: dyzsil...@gmail.com dyzsil...@gmail.com --- Date: Tue, Sep 14, 2010 5:58 pm --- Subject: [Bes-admins] Blackberry manager showing nothing in the --- bottompane (SOLVED) --- To: apos;bes-admins@dataoutages.comapos; bes- --- adm...@dataoutages.com --- --- Which version server are you using? We have IE8 and see not --- experiencing this issue. --- --- Also, you mention hosted BES, could you elaborate on this and the --- access you have? --- -Original Message- --- From: Art Alexion a...@rhd.org --- Sender: bes-admins-boun...@dataoutages.com --- Date: Tue, 14 Sep 2010 17:46:07 --- To: 'A list for BES Admin's to discuss issues, etc.'bes- --- adm...@dataoutages.com --- Reply-To: A list for BES Admin's to discuss issues, --- etc. bes-admins@dataoutages.com --- Subject: Re: [Bes-admins] Blackberry manager showing nothing in the --- bottom --- pane (SOLVED) --- --- ___ --- Bes-Admins mailing list --- Bes-Admins@dataoutages.com --- http://www.dataoutages.com/mailman/listinfo/bes-admins --- http://www.dataoutages.com --- http://www.dataoutagenews.com --- RSS Feed: http://feeds.feedburner.com/Bes-admins --- - --- Bes-Admins mailing list is sponsored by Dataoutagenews.com. --- http://www.dataoutagenews.com --- --- ___ --- Bes-Admins mailing list --- Bes-Admins@dataoutages.com --- http://www.dataoutages.com/mailman/listinfo/bes-admins --- http://www.dataoutages.com --- http://www.dataoutagenews.com --- RSS Feed: http://feeds.feedburner.com/Bes-admins --- - --- Bes-Admins mailing list is sponsored by Dataoutagenews.com. --- http://www.dataoutagenews.com --- ___ --- Bes-Admins mailing list --- Bes-Admins@dataoutages.com --- http://www.dataoutages.com/mailman/listinfo/bes-admins --- http://www.dataoutages.com --- http://www.dataoutagenews.com --- RSS Feed: http://feeds.feedburner.com/Bes-admins --- - --- Bes-Admins mailing list is sponsored by Dataoutagenews.com. --- http://www.dataoutagenews.com --- ___ --- Bes-Admins mailing list --- Bes-Admins@dataoutages.com --- http://www.dataoutages.com/mailman/listinfo/bes-admins --- http://www.dataoutages.com --- http://www.dataoutagenews.com --- RSS Feed: http://feeds.feedburner.com/Bes-admins --- - --- Bes-Admins mailing list is sponsored by Dataoutagenews.com. --- http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http
Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane (SOLVED)
There was an unintended update to IE8 on our Win Server 2003 hosted BES. Blocked the bottom pane from displaying and prevented right click menus. BES 4.1.7. As soon as we removed IE8, everything started working again. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB5435.0085A6F0] From: Art Alexion Sent: Monday, September 13, 2010 5:31 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: RE: [Bes-admins] Blackberry manager showing nothing in the bottom pane Yeah, I did try rebooting it. I'll see what happens when the dc is straightened out before I go to RIM support. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB5435.0085A6F0] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Monday, September 13, 2010 4:58 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane did you try bouncing the bes, this could be related to the bad dc. From: a...@rhd.org To: bes-admins@dataoutages.com Date: Mon, 13 Sep 2010 13:59:01 -0400 Subject: [Bes-admins] Blackberry manager showing nothing in the bottom pane BES 4.1.7 I don't know if this is an errant MS Update issue, or something related to a misbehaving domain controller (being fixed), or just a BES problem. Redirection is working fine. Users are visible. The bottom pane which normally shows status data on that user and has some common command links is blank. Right clicking a user produces nothing. In short, things are working, but I can't manage. -- Art Alexion Infrasturcture Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry manager showing nothing in thebottompane (SOLVED)
I wasn't running it at all in that sense; I think BES 4.1 depends on IE to display the stuff I wasn't seeing. IE8 was installed but never run. -- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Reply message - From: Jonathan Evenden jeven...@tntmax.com Date: Tue, Sep 14, 2010 6:12 pm Subject: [Bes-admins] Blackberry manager showing nothing in thebottompane (SOLVED) To: A list for BES Adminapos;s to discuss issues, etc. bes-admins@dataoutages.com What if you run it in compatibility mode? IE 8 breaks Virtual Server 2005's web interface unless you run it in compatibility mode, for example. How about with Firefox? Just curious. -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (800) 774-4359 Toll Free (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 784 Franklin Ave, Franklin Lakes, NJ 07417-1306 http://www.tntmax.com __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of dyzsil...@gmail.com Sent: Tuesday, September 14, 2010 5:59 PM To: 'bes-admins@dataoutages.com' Subject: Re: [Bes-admins] Blackberry manager showing nothing in thebottompane (SOLVED) Which version server are you using? We have IE8 and see not experiencing this issue. Also, you mention hosted BES, could you elaborate on this and the access you have? -Original Message- From: Art Alexion a...@rhd.org Sender: bes-admins-boun...@dataoutages.com Date: Tue, 14 Sep 2010 17:46:07 To: 'A list for BES Admin's to discuss issues, etc.'bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane (SOLVED) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Fwd: Blackberry manager showing nothing in the bottompane (SOLVED)
-- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Forwarded message - From: Art Alexion a...@rhd.org Date: Tue, Sep 14, 2010 11:04 pm Subject: [Bes-admins] Blackberry manager showing nothing in the bottompane (SOLVED) To: dyzsil...@gmail.com dyzsil...@gmail.com To be clear, we are running BES 4.1.7 on a windows 2003 server. IE8 seems fine on 2008R2, but breaks a number of our web apps on older versions of the server. Just curious, which version of BES do you have peacefully co-existing with IE8? And is IE8 native to your server version, or backported by Windows update? -- Art Alexion Systems Engineer Infrastructure Engineering Group Resources for Human Development - Reply message - From: dyzsil...@gmail.com dyzsil...@gmail.com Date: Tue, Sep 14, 2010 5:58 pm Subject: [Bes-admins] Blackberry manager showing nothing in the bottompane (SOLVED) To: apos;bes-admins@dataoutages.comapos; bes-admins@dataoutages.com Which version server are you using? We have IE8 and see not experiencing this issue. Also, you mention hosted BES, could you elaborate on this and the access you have? -Original Message- From: Art Alexion a...@rhd.org Sender: bes-admins-boun...@dataoutages.com Date: Tue, 14 Sep 2010 17:46:07 To: 'A list for BES Admin's to discuss issues, etc.'bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane (SOLVED) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane
Yeah, I did try rebooting it. I'll see what happens when the dc is straightened out before I go to RIM support. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB5369.C3506B10] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Monday, September 13, 2010 4:58 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane did you try bouncing the bes, this could be related to the bad dc. From: a...@rhd.org To: bes-admins@dataoutages.com Date: Mon, 13 Sep 2010 13:59:01 -0400 Subject: [Bes-admins] Blackberry manager showing nothing in the bottom pane BES 4.1.7 I don't know if this is an errant MS Update issue, or something related to a misbehaving domain controller (being fixed), or just a BES problem. Redirection is working fine. Users are visible. The bottom pane which normally shows status data on that user and has some common command links is blank. Right clicking a user produces nothing. In short, things are working, but I can't manage. -- Art Alexion Infrasturcture Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Clarification on Accounts
We are often the last to know when an employee (with a personally owned BB) leaves. I assume mail redirection stops when the AD account is disabled anyway. Does anyone know for sure? Also, IT policy is set to keep a rolling 30 days of exchange info on the BB. Will that continue to come off for the next 30 days even if it isn't connecting to exchange? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB4F75.45EBF290] inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Firewall problem
We installed a new firewall this morning, and BES mail push stopped. Looks like BES is communicating with Exchange, but not with the outside world. I'm told port 3101 is open, but can't confirm at this point. Is there a log I can look at which might provide some clues? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB4A9E.55FE79E0] inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Firewall problem
Yeah. Its port 3101 . bbsrptest failed. Output: NetworkAccessNode is srp.us.blackberry.net. Attempting to connect to srp.us.blackberry.net (204.187.87.33), port 3101 connect() failed: Connection refused (10061) Gotta open up the port to that address in the firewall. Thanks. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB4AA5.8D3940F0] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Thursday, September 02, 2010 1:00 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Firewall problem ROUT log file or the ALRT log file. telnet to srp.na.blackberry.net on port 3101 or try bbsrptest on the bes http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.html From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, September 02, 2010 12:55 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Firewall problem We installed a new firewall this morning, and BES mail push stopped. Looks like BES is communicating with Exchange, but not with the outside world. I'm told port 3101 is open, but can't confirm at this point. Is there a log I can look at which might provide some clues? -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:image001.jpg@01CB4AA5.8D3940F0] inline: image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Weird duplicate email problem
I have a user who is getting duplicate emails, anywhere from 6-20 minutes difference in time stamp. At first, I suspected a BIS account that duplicates his BES account. Not that. Then, I suspected that some senders were addressing both his work and personal email addresses. Nope. Has anyone run into this? Only seems to affect this one user. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Weird duplicate email problem
Thanks. Remote, non-technical user who isn't sure what rules are, so it will take a while to confirm. On Thu, 2010-08-05 at 14:44 -0400, joe_a_vie...@yahoo.com wrote: I would confirm whether the user has any rules setup in outlook which makes a copy of the email and places it into a folder. If the blackberry is set to redirect the folder, then two emails will be present on the Blackberry. A quick check... one of the email icons on the Blackberry would have a folder icon and the other a letter icon. Hope that helps. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Will The RIM BlackBerry Torch Be Able To S inge The iPhone And Android? « The Blade by Ron Schenone , MVP
http://www.lockergnome.com/blade/2010/08/03/will-the-rim-blackberry-torch-be-able-to-singe-the-iphone-and-android/ Is this real? -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid List
You are lucky. That was actually the thrust of my email which started this thread. How does a Blackberry administrator, under pressure from upper management to support iPhone and Android, resist? -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development - Reply message - From: Dan Mathews dmath...@duncansolutions.com Date: Sat, Jul 24, 2010 3:22 pm Subject: [Bes-admins] Droid List To: bes-admins@dataoutages.com bes-admins@dataoutages.com Thank you, it is not that I am against them, we just run 100% Blackberry. Dan Mathews Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. Phone: 414.847.3747 Fax: 414.847.6747 E-mail: dmath...@duncansolutions.com Visit us at: www.DuncanSolutions.comhttp://www.DuncanSolutions.com NOTICE: This e-mail and any attachments may contain privileged and/or confidential information that is the exclusive property of Duncan Solutions, Inc. Such information is intended solely for the recipient to whom it is addressed. If you are not the intended recipient, do not disclose, distribute or copy this e-mail. Please notify the sender immediately by e-mail and delete this message from your system. - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Sat Jul 24 14:13:46 2010 Subject: Bes-Admins Digest, Vol 30, Issue 95 Send Bes-Admins mailing list submissions to bes-admins@dataoutages.com To subscribe or unsubscribe via the World Wide Web, visit http://www.dataoutages.com/mailman/listinfo/bes-admins or, via email, send a message with subject or body 'help' to bes-admins-requ...@dataoutages.com You can reach the person managing the list at bes-admins-ow...@dataoutages.com When replying, please edit your Subject line so it is more specific than Re: Contents of Bes-Admins digest... Today's Topics: 1. Re: Droid X (Darhl Thomason) 2. Re: Droid X (Moller, Doreen) 3. Re: Droid X (audit) 4. Re: Droid X (Reardon, Diane) -- Message: 1 Date: Sat, 24 Jul 2010 09:20:34 -0700 From: Darhl Thomason dar...@papamurphys.com Subject: Re: [Bes-admins] Droid X To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Message-ID: 3481b80550f26940b88c446aec8634d90c46f80...@vanc-exch02 Content-Type: text/plain; charset=iso-8859-1 I think an Android list would be great! I'd subscribe to it. Darhl Thomason | SysAdmin?| Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.comhttp://www.papamurphys.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Saturday, July 24, 2010 8:35 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X If we need another list for other handhelds, I'll create it on Monday when I have access to the server. Let me know off list if this is needed. audit Quoting Eggan, Mark mark.eg...@countyofnapa.org: I really don't mind reading them. I created a rule in outlook so they aren't flooding by any means. -- Sent from my BlackBerry - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Fri Jul 23 08:54:03 2010 Subject: Re: [Bes-admins] Droid X Can we stop already? I understand there is a need for information on this device, but is this the right venue? The volume of messages on this topic indicates there is great interest, please find a better venue. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list
Re: [Bes-admins] Droid List
I have a meeting Tuesday afternoon with the execs who are pushing android. I am working on a document geared to non-technical execs, this weekend to address the issue. I don't know how well it will translate for other organizations -- we tend to be looser than most with security -- but I will be glad to share it with others who ask off-list. Thanks for all of the comments. I got a lot of ideas for my arguments from this thread. -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development - Reply message - From: Dan Mathews dmath...@duncansolutions.com Date: Sat, Jul 24, 2010 4:04 pm Subject: [Bes-admins] Droid List To: Art Alexion a...@rhd.org, bes-admins@dataoutages.com bes-admins@dataoutages.com I think the BES admin needs support from the CIO. The policy needs to come from that level. If the top IT execs do not understand, then it is your responsibility to put together enough info to give them. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. Phone: 414.847.3747 Fax: 414.847.6747 E-mail: dmath...@duncansolutions.com Visit us at: www.DuncanSolutions.comhttp://www.DuncanSolutions.com NOTICE: This e-mail and any attachments may contain privileged and/or confidential information that is the exclusive property of Duncan Solutions, Inc. Such information is intended solely for the recipient to whom it is addressed. If you are not the intended recipient, do not disclose, distribute or copy this e-mail. Please notify the sender immediately by e-mail and delete this message from your system. - Original Message - From: Art Alexion a...@rhd.org To: bes-admins@dataoutages.com bes-admins@dataoutages.com; Dan Mathews Sent: Sat Jul 24 14:35:37 2010 Subject: Re: [Bes-admins] Droid List You are lucky. That was actually the thrust of my email which started this thread. How does a Blackberry administrator, under pressure from upper management to support iPhone and Android, resist? -- Art Alexion Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development - Reply message - From: Dan Mathews dmath...@duncansolutions.com Date: Sat, Jul 24, 2010 3:22 pm Subject: [Bes-admins] Droid List To: bes-admins@dataoutages.com bes-admins@dataoutages.com Thank you, it is not that I am against them, we just run 100% Blackberry. Dan Mathews Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. Phone: 414.847.3747 Fax: 414.847.6747 E-mail: dmath...@duncansolutions.com Visit us at: www.DuncanSolutions.comhttp://www.DuncanSolutions.comhttp://www.DuncanSolutions.comhttp://www.DuncanSolutions.com NOTICE: This e-mail and any attachments may contain privileged and/or confidential information that is the exclusive property of Duncan Solutions, Inc. Such information is intended solely for the recipient to whom it is addressed. If you are not the intended recipient, do not disclose, distribute or copy this e-mail. Please notify the sender immediately by e-mail and delete this message from your system. - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Sat Jul 24 14:13:46 2010 Subject: Bes-Admins Digest, Vol 30, Issue 95 Send Bes-Admins mailing list submissions to bes-admins@dataoutages.com To subscribe or unsubscribe via the World Wide Web, visit http://www.dataoutages.com/mailman/listinfo/bes-admins or, via email, send a message with subject or body 'help' to bes-admins-requ...@dataoutages.com You can reach the person managing the list at bes-admins-ow...@dataoutages.com When replying, please edit your Subject line so it is more specific than Re: Contents of Bes-Admins digest... Today's Topics: 1. Re: Droid X (Darhl Thomason) 2. Re: Droid X (Moller, Doreen) 3. Re: Droid X (audit) 4. Re: Droid X (Reardon, Diane) -- Message: 1 Date: Sat, 24 Jul 2010 09:20:34 -0700 From: Darhl Thomason dar...@papamurphys.com Subject: Re: [Bes-admins] Droid X To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Message-ID: 3481b80550f26940b88c446aec8634d90c46f80...@vanc-exch02 Content-Type: text/plain; charset=iso-8859-1 I think an Android list would be great! I'd subscribe to it. Darhl Thomason | SysAdmin?| Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.comhttp://www.papamurphys.comhttp://www.papamurphys.comhttp://www.papamurphys.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Saturday, July 24, 2010 8:35 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X If we need another list for other handhelds, I'll create it on Monday when I have access to the server. Let me know off list
Re: [Bes-admins] Droid X
I looked this up. A bit of overkill, especially the yet to be proven useful antivirus. However, in the process, I found lots of apps of this type. I guess you could put together a suite that does a lot of useful security things. However, I am not seeing a comprehensive maintenance solution. I plan to remind one of the managers pushing for this about the time she was 1000 miles away on business and dropped her BB in the toilet. She stopped into the nearest Verizon store. Got her insurance replacement, I did an OTA Activation, and all of her stuff was there on the new phone. Which other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Because of the culture of my company, I am probably less security conscious than most on this list, however, I really don't like the idea of all of that personal info on an unknown server, especially when the BES alternative is to store it on our own servers. I have a personal gmail account, so I'm not saying I wouldn't do it, just saying that I prefer not to. On Thu, 2010-07-22 at 10:36 -0400, Jeff Peters wrote: Aside from book marks - Everything would have come back to an Android given the same scenario. Except she could have done the activation herself and wouldn't have needed you to reset an activation password. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, July 22, 2010 10:24 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X I looked this up. A bit of overkill, especially the yet to be proven useful antivirus. However, in the process, I found lots of apps of this type. I guess you could put together a suite that does a lot of useful security things. However, I am not seeing a comprehensive maintenance solution. I plan to remind one of the managers pushing for this about the time she was 1000 miles away on business and dropped her BB in the toilet. She stopped into the nearest Verizon store. Got her insurance replacement, I did an OTA Activation, and all of her stuff was there on the new phone. Which other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
A lot of people like k9mail. I tried it, but prefer the HTC client that came with my Evo for exchange, and the gmail client for my personal accounts. A lot of this discussion has centered on remote wipe, but I want to reiterate that centralized management is my concern. I have a small installation, probably 40 BBs started with BPS 20 months ago, and moved to BES about 6 months ago when we outgrew BPS. Phones are just a part of my job. I used to support Treos. With the Treos I could spend hours on a single phone problem, and these problems occurred at the rate of 2 a week average. Since adopting a BB server solution, I probably have only had a single individual phone problem that didn't involve activation. The rest have all been global (CDO and MAPI) that I could fix centrally and easily. Probably my most frequent service call comes from people asking if they need to change their BB password when they change their network password. I don't want to go back to the situation I had with Treos. With my workload, I can't afford to. I can honestly say that, among my systems responsibilities, BES is the most stable technology that I use. On Thu, 2010-07-22 at 12:11 -0400, Ceron, Carlos wrote: Curious, has anyone looked into not using the default built-in email client on Android devices. Personally I've never liked it, it's buggy, inconsistent and pretty much crap. I've seen new versions floating around but seems device vendors are either replacing it or fixing it up themselves. I gave up the BB for Android and I use Touchdown for my Exchange messages. It does support exchange security policies and the app itself does a pretty good job of syncing and giving a lot of functionality. The app also has a remote kill command. Basically on the device you come up with a kill code, should your device go missing, send yourself an email with TDKill and your kill code in the subject and the app clears itself so that's always an option. We are also running Exchange 2007, there is a built in tool to manage mobile devices and do remote wipes. Just a thought. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
From the When bad things are really good Dept.: I have an HTC Evo 4G as my personal phone. It has a fast processor, CMDA, WiFi, WiMax, a good GPS, and an FM tuner. Performance is great. With all radios on, the battery lasts 12 hours on standby. I have a BB Curve 8330. It has a very weak GPS and decent, not great, CMDA. WAP web sites take forever to load. Often the processor gets so overwhelmed, that the trackball stops responding. As a result, the batter can last 3 days with frequent emailing and light voice use. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: Currently, Blackberry is king. They win at security, hands-down. They have devices that work well. And, to me, RIM is in danger of resting on their laurels until it's too late. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there’s an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org attachment: rogue-o.gif___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I'm not sure this can happen unless there is server technology already in beta for these devices. I would be really impressed if they can do it in a year. On Wed, 2010-07-21 at 11:32 -0400, Michael Wells wrote: I'd be surprised if both Android and Apple don't get close to BES-feature-complete within a year. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I don't think my users are atypical in that they are very good at breaking things that the company supports. My concern is fixing things that they break, one phone at a time. I don't mind setting up ActiveSync, I just don't want to fix problems one at a time. Since deploying BES, the problems have all either been global and fixable from BES, or Enterprise Activation problems. I never fix individual BB phones the way I used to fix Treos. I don't want to go back to that. On Wed, 2010-07-21 at 12:04 -0400, Moller, Doreen wrote: We are only offering Active Sync and BES. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
For those not familiar with Android and Linux root users, root is the super user, the Adminisrator. When a user manages to get root access on Android, all bets from security, company policies, phone carrier policies and the ability to do serious harm to the OS are off. My co-worker just rooted his Android. As an IT professional, that is what I like about my personal Android. I have total control. As an IT administrator for the equipment of others, this gives me nightmares. On Wed, 2010-07-21 at 12:07 -0400, Moller, Doreen wrote: is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.commailto:jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.orgmailto:mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.orgmailto:a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored
Re: [Bes-admins] Droid X
This is the policy I would like to adopt. Unfortunately, the people driving this decision are of sufficient management level that I will get sucked into going beyond the written policy. I have a meeting next Tuesday. I don't do Powerpoint, but I am putting together a dog and pony show with regard to costs, reliability, remote data transfer, etc. My hope is that once I am done, they will (1) be embarrassed to spend the money, and (2) afraid that things that used to be correctable OTA, while they were traveling, will be unavailable. On Wed, 2010-07-21 at 13:07 -0400, Jonathan Barker wrote: We've chosen to support BlackBerry, BlackBerry devices and Exchange ActiveSync. We don't support non-BlackBerry devices. This means that if a user gets an EAS phone that doesn't fully support EAS and our security policies, and it doesn't work, they are out of luck. Many Android devices don't support EAS security policies correctly, and will not sync. iPhones had this issue when they first came out too. By supporting EAS, but not the phones, then IT won't spend more than a few minutes assisting a user with initial setup. Security issues obviously are not addressed, but top management made that decision. We evaluated Good and found that it wasn't what we wanted. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] How often do you restart your BES
Twice in 18 months. On Fri, 2010-07-02 at 10:04 -0400, Ryan wrote: other than updates and patches. I've recently had to restart twice in June to correct mail delivery issues. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] How often do you restart your BES
My plan as well. On Fri, 2010-07-02 at 14:51 -0400, Michael Wells wrote: I was planning a nice, complex BES5 upgrade strategy but I think we might just upgrade in-place with an ESX snapshot to roll back to, just in case. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Verizon 9650 - Search enginge changed from Google to Bing
I'm pretty sure I killed Bing in the Advanced Options. You can download some Google front ends in the App World. On Tue, 2010-06-22 at 12:37 -0400, Jeff Peters wrote: Verizon did this quite some time ago when they formed an agreement with Bing…. Out of luck on that one! From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Tuesday, June 22, 2010 12:36 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Verizon 9650 - Search enginge changed from Google to Bing ...and I can't seem to figure out a way to change it back to Google... Actually, I don't believe my 9650 ever had Google... My 9630 did though... Anyone know how to fix? -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Bes-Admins Digest, Vol 29, Issue 36
Bart, Thanks for providing this information in the body of your email. However, it would be more helpful if you replaced the subject instead. I am sure there are others, like me, who get a lot of mail. I tend to read threads which appear pertinent and ignore those which I have learned are not. With the Digest subject, there is no way of knowing. Thanks for being considerate. On Fri, 2010-06-18 at 09:01 -0400, bi...@finishline.com wrote: In reply to Moving BES 5 server to new hardware (steveaschett...@yahoo.com) -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Art Alexion
I sort of did it on purpose, because my message was about the Digest subject, and not your underlying question. Sorry you found my message scornful. I tried to make it as kind and friendly as possible. On Fri, 2010-06-18 at 12:11 -0400, bi...@finishline.com wrote: it would be more helpful if you replaced the subject instead. I noticed I did not on my first reply (yes I find it irritating to) but when you reply as you have and do the same thing, It is also less helpful. I almost ignored your reply. You shouldn't scorn someone and turn around and do the same thing. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] mobile me and spam
BES 4.1.7 A user is having a problem with a personal mail account which concerns me about out BES server. I know very little about Apple's Mobile Me. He is getting a lot of spam in his sent mail folder which mobile me is identifying as originating on his Blackberry. Usually, in my experience, this kind of spam is either a forged from, or a botted windows computer. The thing that concerns me is that Mobile Me is identifying it as coming from the BlackBerry. A botted BlackBerry? A threat to BES? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] mobile me and spam
This is the step we have taken, but you have to admit this is strange. On Wed, 2010-06-02 at 14:03 -0400, Jonathan Barker wrote: Easy troubleshooting step is to remove the BIS account and see if the spam continues. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Activation outage in Southeastern PA?
Is there an activation outage on Verizon? I am having trouble activating both a new storm and an older world. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
I was at a conference all day yesterday. I am going to try the suggestions and report back with the solution. On Tue, 2010-05-11 at 12:07 -0400, Eggan, Mark wrote: Any resolution to this? -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
At this point, none of the suggestions worked. I notice the phone is only showing 1x. It seems to connect once a day around 5 PM. He is swapping out the phone at Verizon. On Wed, 2010-05-12 at 10:56 -0400, Art Alexion wrote: I was at a conference all day yesterday. I am going to try the suggestions and report back with the solution. On Tue, 2010-05-11 at 12:07 -0400, Eggan, Mark wrote: Any resolution to this? -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
I haven't tried sending a pin FROM the device. When I send a pin TO the device, the other handheld gets no error, but the problem unit gets nothing. On Wed, 2010-05-12 at 11:01 -0400, Guido Strucksberg wrote: No means: Pending when sending PIN to and from this device? Am 12.05.2010 16:57, schrieb Art Alexion: No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1
We use a very nice freeware app called, The Dude, which is a big part of our network monitoring. It can be configured to send you an email or text message when a server is in trouble. On Tue, 2010-05-11 at 11:58 -0400, Moller, Doreen wrote: We had a 4.1.6 box that was down for 12 hrs yesterday as the VMware session was hung. What is the best way to monitor for this? We use NETIQ agents which report into EMS. The monitoring group is asking me if we can do a port check for the Blackberry app? Can someone advise on this? Thanks -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
The latter. On Wed, 2010-05-12 at 16:29 -0400, Kalnitsky, Yury wrote: There is a difference between 1X and 1x. Which one is it? -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] No data connection on a phone
Verizon CMDA On Wed, 2010-05-12 at 16:35 -0400, Guido Strucksberg wrote: Put the SIM into another bb. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] No data connection on a phone
One phone seems to have lost its ability to connect with BES for any data. Phone stuff, like calls and text, working fine. Battery pulls and service books have been tried. I even tried updating the host routing table. Any ideas? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BB vs. iPhone/Android/WinMo7
Security and IT. On Fri, 2010-05-07 at 14:39 -0400, steveaschett...@yahoo.com wrote: I'm looking for a good excuse to support nothing but BlackBerry... -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BB vs. iPhone/Android/WinMo7
We only support BBs. People can order anything, but we only help if they order a BB. My work phone is a Curve. Personally, I am hanging onto a Centro until Sprint introduces the 4G android in June. I won't support Android for employees, but that's what I want for myself. On Fri, 2010-05-07 at 15:46 -0400, Eggan, Mark wrote: Local County government…that’s your excuse. We ONLY support/authorize BBs. A shame too, I want an iPhone for myself! -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Telnet via Blackberry
I just managed to get my jaw off the floor. Our executives tend to make requests like, I don't think Microsoft is installed, I don't see the shortcut on my screen. On Thu, 2010-04-22 at 15:07 -0400, Moller, Doreen wrote: I received a unique request this week. An executive wants to be able to VPN to our network via his Blackberry and run various utilities like telnet, ping etc from his device. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry BOLD 9700 - what's the trick to remove the battery?
Start with a butter knife... Sorry, I'm in one of those moods this afternoon. On Thu, 2010-04-22 at 15:28 -0400, Remzi Semsettin Turer wrote: Turn the back off the phone up, with top of the phone pointing at you. Slide the back cover up by applying some pressure. Stick your nail/any thin object (my finger/nail combo works fine for me) to the part of the battery close to the bottom of the phone. Pull it toward you and up. On 10-04-22 3:23 PM, Shari Shostak sshos...@stratishealth.org wrote: Anyone know how to remove the battery from the BOLD 9700? I can’t seem to be able to do this (what I think should be a simple thing to do) and can’t find any help about it on the web. Shari Shostak, Systems Analyst sshos...@stratishealth.org 952-853-8567 Stratis Health 2901 Metro Drive Suite 400 Bloomington, MN 55425 www.stratishealth.org __ ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Telnet via Blackberry
Because they can be. I find they gain a lot of computer skills when they leave the office and go home... On Thu, 2010-04-22 at 16:35 -0400, Reardon, Diane wrote: Aren't most executives technically challenged ;-) -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Message attachment within message
Messages forwarded by attachment cannot be opened on our BBs. Is this a policy setting or a BB shortcoming? -- Art Alexion MIS/Central Office Support Resources for Human Development (sent from my cell phone) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Message attachment within message
RFC 2822. This is a standard format for forwarded messages. Not everyone who writes to us uses Outlook. Sorry, I had to vent. On Wed, 2010-03-31 at 13:16 -0400, Jonathan Barker wrote: I've spoken with RIM TSupport about this, messages forwarded as an attachment cannot be read. This is a limitation of BES. Maybe 5.0 is different. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, March 31, 2010 6:53 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Message attachment within message Messages forwarded by attachment cannot be opened on our BBs. Is this a policy setting or a BB shortcoming? -- Art Alexion MIS/Central Office Support Resources for Human Development (sent from my cell phone) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry
My initial reaction is that it is a time zone or DST problem. On Wed, 2010-03-24 at 14:23 -0400, Eggan, Mark wrote: You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from Google Sync? Have him verify his time settings on Google Sync I’d suppose. This might be one of those ‘need to visit’ BlackBerrys -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry
Joseph, I can't believe that we not only thought the same thing, but almost used the same words. I'm not convinced this isn't it. On Wed, 2010-03-24 at 14:26 -0400, Joseph C Freer wrote: my first guess would be a time zone or dst issue. Have the user check the Google settings for the right time zone/date and time. On Mar 24, 2010 2:23 PM, Eggan, Mark mark.eg...@countyofnapa.org wrote: You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from Google Sync? Have him verify his time settings on Google Sync I’d suppose. This might be one of those ‘need to visit’ BlackBerrys Thanks! Mark Eggan x8142 P Please consider your environmental responsibility before printing this e-mail From:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, March 24, 2010 11:20 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry Hi Everyone, I have a user who is complaining that Google synch is changing his appointments an... ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Filters on non-BES accounts
On Mon, 2010-03-15 at 15:45 -0400, Jonathan Barker wrote: It took me a while, but what's missing is a BES icon. This appears to be fixed in BB OS 5, and I believe it's a setting in BES to set up a separate icon. That would be a very good thing. I don't know why it wasn't done before. In our environment we've had a ton of issues with Exchange ActiveSync phones. Android doesn't support the two basic security functions correctly (passcode required, 1-hour timer before locking phone) and ends up not working. This was a problem with iPone until they updated to support EAS better after a year. Yeah. I was thinking of it for my personal phone. I have always had Palm stuff going back to the Palm III, but Palm OS 5.x was a disaster in my opinion, and I don't like the Pre hardware. I will keep my BB for my work phone. After working with EAS, BES, and even a GoodLink server, I'm a firm believer that BlackBerry is the lesser of the evils...at least in a corporate environment. I totally agree. As a user, the BB isn't my favorite, but as an IT administrator, BPS and now BES has been a godsend. There are people I used to have to help every week who I haven't seen in the 15 months since we switched to BB. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Filters on non-BES accounts
Joseph, thanks. For the week that I tried this, I actually never looked in the separate boxes. Do the separate boxes also support the folders? On Mon, 2010-03-15 at 14:58 -0400, Joseph S. Williams wrote: For gmail threaded you can't use Messages you have to split to separate in boxes. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Self-activating Blackberries
How about the database? Did you export/import the database, or is 5 otherwise using the old 4.1 database? On Mon, 2010-03-15 at 09:32 -0400, Darhl Thomason wrote: No transporter tool, the BESv4 is hard down with a CPU failure. I manually added the users to the BESv5. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Filters on non-BES accounts
Personal issue. Are filters for BIS mail broken or incompatible with otherwise BES attached phones? I added a couple of personal accounts, and none of the filters seem to work. Filters always worked well with my BES account. Tried setting on either the phone or the web. Neither worked. Also, I tried using the gmail plugin from RIM on these accounts and didn't see the threading that was promised. When I first set up the accounts, I got an email from BIS that it had recognized them as gmail accounts. Last, I can't get into the folders (labels), like I can with the BES hosted exchange account. Is BIS accessing the gmail accounts as POP accounts instead of IMAP? If so, how is it retrieving stuff that skips the INBOX? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Filters on non-BES accounts
On Mon, 2010-03-15 at 14:57 -0400, Jonathan Barker wrote: Gmail over BIS is pretty bad. This doesn't answer your questions but i suggest that you obtain the gmail BlacBerry application instead of gmail BIS integration. Yeah. I tried this before and didn't like it. I think this is the third try in hopes that it improved. I don't like the gmail app much better, though, at least it doesn't interfere with my BES mail. Does anyone, besides me, think it is odd that BIS mail creates an icon to filter for that account only, but BES mail stays in the unified message app only? Any limitations that the gmail app has (such as selecting links in an email) I get around by just hitting the gmail over the browser. I wish this was better. I'm thinking Droid for my next personal phone; I can access the personal mail from there. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Training
I just upgraded from BPS 4.1 to BES 4.1.7. Planning to upgrade to BES 5.0 as soon as I can, now. My employer has authorized me to attend training. I have a proposal from VOX Mobile. Any other training vendors you can recommend? I am in Philadelphia, and prefer live training, if available. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Training
I was just looking at that. The tuition bill fits the budget, but I'm not sure of the travel/lodging. On Wed, 2010-03-10 at 14:23 -0500, PIJOR, BEN wrote: If they'd foot the bill, see if you can attend WES at the end of April. They have Pre-Conference BES Admin training. http://www.attendwes.com/ -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, March 10, 2010 2:17 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Training I just upgraded from BPS 4.1 to BES 4.1.7. Planning to upgrade to BES 5.0 as soon as I can, now. My employer has authorized me to attend training. I have a proposal from VOX Mobile. Any other training vendors you can recommend? I am in Philadelphia, and prefer live training, if available. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Training
That's a really good deal. On Wed, 2010-03-10 at 14:44 -0500, Michael Wells wrote: The RIM BES training is great. Plus, if you have T-support you get a discount: Choose between one Named Caller enrolling in a series of online webcasts or your organization receiving a 50% discount on open session training for each of your Named Callers On Wed, Mar 10, 2010 at 2:17 PM, Art Alexion a...@rhd.org wrote: I just upgraded from BPS 4.1 to BES 4.1.7. Planning to upgrade to BES 5.0 as soon as I can, now. My employer has authorized me to attend training. I have a proposal from VOX Mobile. Any other training vendors you can recommend? I am in Philadelphia, and prefer live training, if available. -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Helpdesk Blackberry device software
There is also a LogMeIn for the BB which doesn't require that you maintain a server. On Tue, 2010-03-09 at 00:11 -0500, Sam Womble wrote: http://www.roveit.com/products/ maybe? -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of scott.beat...@ap.dynonobel.com Sent: Tuesday, March 09, 2010 12:10 AM To: bes-admins@dataoutages.com Subject: [Bes-admins] Helpdesk Blackberry device software All, I'm wondering if anyone has come across a software that runs like a blackberry handheld device (on screen) to allow a helpdesk to troubleshoot handheld issues? i.e. menu items, standard settings etc. Regards, Scott Beattie Lotus Notes Administrator Confidentiality Notice: The information contained in this e-mail (including any attachments) may contain confidential and/or privileged information. If you are not an intended recipient you must not use, disclose, disseminate, copy or print its contents. If you receive this e-mail in error, please notify the sender by reply e-mail and delete this message from your system. Dyno Nobel does not undertake liability for any damage sustained as a result of software viruses and advises that you carry out your own virus checks before opening any attachment. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Helpdesk Blackberry device software
Do you mean like the old Palm OS Emulator (POSE) that you could use to test old Palm apps on the desktop? http://en.wikipedia.org/wiki/Palm_OS_Emulator On Tue, 2010-03-09 at 00:28 -0500, scott.beat...@ap.dynonobel.com wrote: Thanks for the feedback - I'm not looking for remote control - simply fake BB on screen to they can see... -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BES Express - two servers on one mailbox
Same in PA. On Wed, 2010-03-03 at 09:20 -0500, Jeff Peters wrote: Ours are working fine in VA.. BES BIS From:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of patrick_gal...@lincolnelectric.com Sent: Wednesday, March 03, 2010 9:16 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] BES Express - two servers on one mailbox Verizon is having a nationwide data outage -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] User Won't Enterprise Activate
My understanding is that PINs don't go through BES. On Fri, 2010-01-29 at 12:53 -0500, Moller, Doreen wrote: cn you do that even if it is not activated? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] User Won't Enterprise Activate
We've been getting a lot of warranty/damage replacements from Verizon lately that will not activate without first wiping. I think the store techs are trying to do our users a favor and trying to restore contacts, etc., as if they were regular phones. On Fri, 2010-01-29 at 15:37 -0500, patrick_gal...@lincolnelectric.com wrote: I am having issues activating too. Any known problems? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BPS - BES upgrade tips
Yes. That works for me as well, but not nearly as easy as configuring a CPU. On 01/14/2010 Kalnitsky, Yury wrote: Ironically, it is easier to reconfigure a CPU for a VM than change the size of a virtual hard disk. - Add extent to the drive you want to expand using properties and then try using gparted boot ISO to do the resizing. Work for me every time! http://gparted.sourceforge.net/livecd.php -- Art Alexion MIS/Central Office Support Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BPS - BES upgrade tips
I bought a license for BPS - BES and a support contract. The support contract is supposed to include a free BES 5 upgrade. Can I go from BPS 4 - BES 5, or do I need to go BPS 4 - BES 4 - BES 5. On 01/14/2010 steveaschett...@yahoo.com wrote: You have your trade up key already I take it for BPS? BES 4 - BES 5 is free, BPS - BES 5 requires buying a license -- Art Alexion MIS/Central Office Support Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
