Excepting the booking process, does the community have any great
examples of hotel sites that really show-off their accommodation
experience in an innovative and user-efficient way? We're trying to
avoid the tired thumbnail gallery of room images, a shot of the
reception desk and a bulleted list
Hi, I was wondering if you could suggets a list of well designed site for
Broadband providers. The most important thing in such a site should be to
help the visitor to understand between the tons of offers which the most of
the time are explained in a very tecnhical way.
thanks
Angelo
Thanks for the reply, Sarah. The group will be roughly 5 people so
that's good.
I like the idea of using Google docs for sharing and capturing notes
immediately. I also discovered someone in the other office has a Mac
so we can position our laptops appropriately and fire up video
conferencing via
As a designer or an engineer, you can only be open-minded and
flexible and ask how we can best realize the ideas these people have.
Sometimes they are right and sometimes they are wrong.
All I can do is keep making good design in every respect.
Yea, that's definitely going on the wall. Thanks
Post-doctoral or Research position - iPhone / Location-based
applications developer at MIT Mobile Experience Lab
Post-doctoral or sponsored
Two things strike me as missing from this discussion:-
- who is the 'best practices' list for?
- at what level of granularity is the list useful?
My experience makes me feel that practitioners do not need lists of
best practices in order to do their work - but they may use it to
explain to
This is an excellent topic and a critical one for our profession. It
would make for a good workshop or presentation at UPA, or CHI, or
IxDA. There are some good issues with taking notes of usability
sessions:
1. Many note taking sessions focus on point problems -- the person
chooses the wrong
Phew! What a long debate, that despite a few great contributions
(Scott, Charles) seems to go around in circles.
Of course great products can be created without UCD (start ups do it
all the time) and, of course, UCD cannot guarantee you a great
success. So, is it broken?
Well, I guess that
Overall I think it's a really cool idea. The shelf experience was so
similar to real life that I actually tried to flip through the books
like you can in a bookstore! It did take me a couple of seconds to
figure out how to navigate around to different section and how to
zoom into sections, but
Could you explain further how you take those measures. e.g. how do you
take time for tasks (whole tasks, parts...?), what other metrics you
look into, how you measure success (yes/no, yes but..., etc.
Thanks!
Sarah Kampman escribió:
Though I take notes, I rely more heavily on quantitative
On Jul 1, 2008, at 5:02 PM, Dan Saffer wrote:
I'd rather set the users' expectations correctly than to have them
click on a menu item and have a pop up appear telling them why they
can't do that. A really long tooltip: If you want to Paste an
object, first you need to unlock this layer.
As Sarah indicates, online collab tools work well... In addition to
the ones she lists, I have used a bunch including WebEx, Adobe Acrobat
Cnnect Pro, MS Live Meeting (best for Windows-based shops) These
tools are a bit different than the ones Sarah mentions because of
their meeting
I forgot to mention this earlier...If you are into mindmapping, you
might want to look into MindJet's Connect collaboration service. I
haven't used it, but am looking to test it soon.
See: http://www.mindjet.com/products/mindjetconnect/default.aspx
-- Eric
++
: eric
Sr. Interaction Designer - Boulder, Colorado area
Position description
This position will work with product managers and developers to create user
experiences that innovate, are highly usable, enhance user satisfaction and
have significant impact to the business.
Position
Hi,
I've used the trial version of http://www.octopz.com/ much like what Eric
mentioned a virtual whiteboard -for collaboration and brainstorming, with on
screen annotations, audio/video conferencing, also supports standard file
formats and all. Pretty neat- I say.
Pooja
On 7/2/08, Eric
On Jul 2, 2008, at 5:47 AM, dave malouf wrote:
To me that doesn't say anything bad about the process. Heck, Apple
has had a slew of failures. Fail big! is a designers mantra. Just
bounce back and keep going!
Apple's Board of Directors wasn't completely replaced.
WSJ: A lot of changes are
Hi,
Google spreadsheet is good -- people can glance at other ideas to
stimulate their own.
Small groups are best and it is easy to enter things in a spreadsheet.
Have a dedicated notetaker who is not part of the brainstorming type
the notes in (let all the others focus their cognitive efforts
Hi John.
We have done a few research pieces for hotel groups and you may want
to check out:
http://www.ritzcarlton.com/en/Default.htm
There are also a number of factors travelers from different segments
look at in pre, during and post the booking process. So my advice
would be to look beyond
I'd have to agree with what I believe all this threads comments are pointing
to (and add that this is what we're doing in our app, with great user
feedback), - it's better to disable a button when this functionality is not
available then:
1. Hide it, or
2. Leave it visually enabled but thru
The bathroom point is interesting. It also made me think about
property brochures where it's unfeasible to show the actual rooms
(e.g. not built) so they focus on example fixtures and fittings in
macro which helps provide an assurance of quality and finish. We've
been considering approaches like
Very nice. Well done!
For the US, these classes would probably need a little more
research/theory focus, and also to add the studio section as Dave
suggests, to be competitive with other Master's programs. But, it
could stand on its own as a separate option, depending on what the
students
One of the major chains (I think it was Westin, Hyatt, or maybe
Intercontinental) was using slo-mo ad campaign they've been running to
show how soft their beds are.
I'd check with your ad guys before you invest in that route...
Jared
On Jul 2, 2008, at 9:31 AM, John Gibbard wrote:
The
A very insightful post from Joshua Porter, in case you missed it.
http://bokardo.com/archives/co-evolving/
-r-
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From: Daniel Szuc [EMAIL PROTECTED]
: Other basic discoveries included: a brief booking process, the
: ability to remember a profile/preferences and of course key
: information about the rooms (you would be surprised how important
the
: bathroom is to people) but is often under sold on hotel web
On Jul 2, 2008, at 8:42 AM, Rich Rogan wrote:
I'd have to agree with what I believe all this threads comments are
pointing
to (and add that this is what we're doing in our app, with great user
feedback), - it's better to disable a button when this functionality
is not
available then:
1.
Actually, no. We've been saying we agree with Joel, that #1 is usually bad.
The best practice we seem to be hovering around is:
Leave the item visible, but visually distinguished as disabled. When
possible, allow for some means to explain why it is disabled (tooltip, help
icon).
I swear I
The notion of patterns and practices is fairly developed in the software
engineering field. The idea of formalized software dev patterns originates
from Christopher Alexander's series of books on the same subject applied to
physical architecture. Back quite a while ago now, some folks saw the
I would seriously suggest reconsidering this Hide buttons in this case and
show buttons in that case, VS Enable button in this case and disable
button in that case.
We did both of these designs and users were consistently confused when
choosing a specific entity and an option would suddenly not
That list sounds right, Rich, and consistent with the GUI-design guidelines of
yesteryear (ahhh...the days when applications were just applications and didn't
need a Web 2.0 moniker to make them sound rich and interactive).
A more generalized rule can be stated:
Disable (gray out) options that
There is some research on whether buttons should be disabled or hidden
in Deborah Mayhew's great book
Principles and Guidelines in Software User Interface Design. Whether
items should be disabled or hidden depending on the frequency of use
and expertise and goals of the user. There was research
So given this discussion, what (if anything) is the impact of what
we're saying on the use of Progressive Disclosure in UI design?
I'm not saying that there is an impact, it just seems to me that
I've heard the rationale before for hiding/showing some controls
conditionally as being based on the
Paul you're touching on context, and I beleive talking about Apples VS
Oranges:
For instance, (this is exactly what we're presently dealing with):
Case 1 - different entities within a screen, (for a single logged in user):
In Table X different employees are displayed in rows.
There is a
Here's another context. The Nokia Series 60 UI Style Guide (from
2005) touches on this issue and prohibits the dimming of unavailable
menu items. They outline the rationale for hiding or erroring instead
and allow for either, depending on the situation.
// jeff
6.6.2 Unavailable Items
On Jul 2, 2008, at 1:12 PM, Jeff Howard wrote:
Here's another context. The Nokia Series 60 UI Style Guide (from
2005) touches on this issue and prohibits the dimming of unavailable
menu items. They outline the rationale for hiding or erroring
instead and allow for either, depending on the
Google Maps.
http://maps.google.com
Kev, could you explain where in Google Maps I could see such a thing? I
can't find anything.
Meredith
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Have you considered the Self Healing Transition from the Yahoo
pattern
library?(
http://developer.yahoo.com/ypatterns/pattern.php?pattern=selfhealing)
Thanks for the suggestion, Michael. It's a fantastic pattern for
removing/deleting, but I need something that will work for any type of
action
Just another nod to Katy -- it turns out the guys at Humanized have
described what I was envisioning in great detail. (I found this via the
UIPatternLibrary.)
In case anyone else is looking for this kind of thing in the future,
instead of HUDs they call them simply transparent messages. The full
This is a chance to affect what the product IS, not just how it works.
Especially looking for people with some experience with social
networking apps.
User Experience/Product Designer
Join an innovation team to build an exciting platform at the
intersection of digital photography, social
I wonder where they get the book cover image. It's illegal in North
America (tnings might be different in the Bahamas or Luxemburg) to make
a wholesale grab of the ones that appears on Amazon pages and integrate
them within an interface.
That's how library service companies like Syndetics make
When I heard you say HUD, I thought HUD (persistent, non-invasive
display of real-time data)
http://en.wikipedia.org/wiki/Head-up_display
http://en.wikipedia.org/wiki/HUD_(computer_gaming)http://en.wikipedia.org/wiki/HUD_%28computer_gaming%29
Upon further inspection, I see that you were referring
On Jun 27, 2008, at 11:02 AM, Meredith Noble wrote:
Does anyone have any examples of web apps that use HUDs or Heads-Up
Displays to give the user feedback?
I'm talking a really light HUD here - basically a little rectangle
that
comes up in the middle of the screen after the user completes
Parts of it I like, parts of it I don't like. At first I thought this was
all Flash. I don't think it is, so that's pleasantly surprising what you can
still achieve without it. On the other hand, while it may not be directly
the fault of the author, though still counts against him, the graphical
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