Re: [IxDA Discuss] Where that ACD thing fits

2008-11-17 Thread George Neill
I'm not sure I agree with Jared's surgical analogy. A medical or surgical professional will always endeavour to prescribe the most appropriate treatment for any particular condition, and those treatments are (generally) pretty well defined by the larger surgical community. So it's not like the surg

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread Jarod Tang
Hi Josh, On Sun, Nov 16, 2008 at 3:37 AM, Josh Seiden <[EMAIL PROTECTED]> wrote: > Jarod-- just to be clear, I'm not making any claims about Larry's > work, other than to say that in his definition of ACD, he accounts > for goals and other higher-order concepts. This seems to contradict > what Jar

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread Josh Seiden
Jarod-- just to be clear, I'm not making any claims about Larry's work, other than to say that in his definition of ACD, he accounts for goals and other higher-order concepts. This seems to contradict what Jared posted about at the beginning of this thread: that ACD did not account for these things

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread James Page
> > Josh, > It can be a good model or a bad model. Most theories would argue that a good model needs testing. How do you test your Persona's? Testing means that you need to measure the output of your model, and compare it to the real world. I really do not see how you can do this with Personas.

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread Jarod Tang
Hi Joshua, > In this paper, I see at attempt to describe a rigorous system for > modeling and understanding user activity in the context of goals, > intentions, social context and all of the other higher-order > constructs that we say makes "good UCD" good. To me this places ACD > not on a contin

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread Josh Seiden
James, I think that you are mis-characterizing personas. A persona is simply a model. It can be a good model or a bad model. When you write: "None of 5 Personas represent any of the 32 real participants. We effectively thrown away all our data away." This is simply an example of a bad persona se

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread James Page
> > So I'm wondering why Jared framed ACD as ignoring the "goals, needs, and > contexts of the users." Because from what I have heard is Jared is neither Swedish, nor has background in Marxist Theory, either of these qualifications is really important to fully comprehend Activity Theory. :-) I t

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-15 Thread James Page
> > And how is activity theory incompatible with persona creation and > dissemination? The challenge here is that you are using something that is fictional to convey something that is based on real data. That is not to say that Activity Theory is answer, and I agree that AT maybe should be part o

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread Josh Seiden
Dave, The why is contained in the first article that I cited. Larry's work is concerned with modeling systems--ways to represent the working knowledge during design process steps--language. I read in that article an attempt to create a robust and repeatable way to model the problem space in a desi

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread David Malouf
In using Larry Constantine's view of ACD, I don't find any discernible difference of value between ACD and UCD. It is neither parallel or contained within one vs. the other. It just seems like a specific way of reframing that which already existed as UCD for the previous 30 years. What was previou

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread Joshua Seiden
Right, and in that article, in the context of advocating for ACD, Larry writes, "The first and most important thing to understand is why people engage in activities. All human activity is purposeful." So I'm wondering why Jared framed ACD as ignoring the "goals, needs, and contexts of the users."

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread Robert Hoekman Jr
> > I'm wondering if you've seen Larry's work on this? If so, do you > come to a different conclusion than I did? > There's an article on Jared's own site from Larry. http://www.uie.com/articles/designing_web_applications_for_use/ -r- _

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread Joshua Seiden
Jared, I think that the characterization of ACD as a subset of UCD is something that proponents of ACD would disagree with. Rather than think of these schools of thought as existing on a continuum, it seems to me that they exist as parallel "systems" that seek to provide a framework with which to

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-14 Thread Andy Polaine
allison wrote: "Pfffttt" I believe that's the official Calvin and Hobbes version. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Dante Murphy
Some good points have been made, and they compeeled me to do some retrospective analysis of my own design career to gain clarity on the issue. I can't pretend that I've ever consciously done ACD; like a recent commenter said, to me this is little more than basic SDLC design driven by functional

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread allison
< Ptthh. (Is there a better online way to represent a raspberry?) "Pfffttt" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=35466 Welcome to the I

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Jared Spool
On Nov 13, 2008, at 3:38 PM, Peter Merholz wrote: Regardless, I think my main and more important point is that activity centered design feels soul-less to me. It's motivation as I've heard people describe it here and other places is discount UCD (getting to the point quickly). I would a

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Peter Merholz
Regardless, I think my main and more important point is that activity centered design feels soul-less to me. It's motivation as I've heard people describe it here and other places is discount UCD (getting to the point quickly). I would argue that UCD, as typically practiced, is soulless, t

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread David Malouf
Yes, you are right demographics by themselves is not important, but rather the generalizations which are real around those demographics that we use. BUT the demographics are necessary for gaining insights (and often even creating) those generalizations. I'm not saying that you are saying this Jare

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread ShahW
Guys, I created this simple diagram to illustrate my understanding of the differences between ACD vs UCD. http://flickr.com/photos/neuno/3027380216/sizes/o/ Please feel free to take it apart. Regards ShahW Welcome to the Interact

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Damon Dimmick
I suspect that ACD could be considered a modular component of UCD, a component that could be exercised on its own, but which really should be incorporated into a larger UCD process. ACD should be a part of the design process, closely related to functional design, one that -might- be sufficient on

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Jackson Fox
James, This thread has brought me close to the conclusion that Activity Theory (AT) and Activity Centered Design (ACD) have nothing to do with each other except for a vocabulary overlap. AT is user-centered in that activities cannot be understood outside of the social context in which they occur.

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Jared Spool
On Nov 12, 2008, at 5:56 PM, David Malouf wrote: If I were designing it from a UCD perspective, I do care, or that the person is elderly and needs large print, or any other demographic type information. Just for the record, properly done UCD wouldn't care about demographics. It would care a

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread Jared Spool
On Nov 13, 2008, at 5:49 AM, James Page wrote: The point I am trying to make is that Activity Theory output is the activity and actions of individuals. The Persona acts as a stereotype between real users and the designer. There may be a problem with Activity Theory been dry. One can see fro

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-13 Thread James Page
Jarod, > Persona just reflects human ( human with motivation and goals in specific > context), and activities reflects what/how they do, isnt it? The point I am trying to make is that Activity Theory output is the activity and actions of individuals. The Persona acts as a stereotype between re

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Jarod Tang
Hi Dave, Your answer inspires. Maybe, more proper is back from the result, by asking what leads to the good design instead of UCD or ACD? I do like the IxD , in which the design is for good user experience, and by analyzing user's activity. regards, Jarod On Thu, Nov 13, 2008 at 9:56 AM, David M

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread David Malouf
Oy! I'm just going to ignore that Doc thing. To answer Adrian, If I were to design Flickr from an ACD POV I only care about the activities of uploading, tagging, sharing, viewing, mapping, etc. I really don't care whether primary persona A's goal for sharing is to become the next Annie Leibovitch

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread allison
UX designers may not be able to provide a singular definition of UCD, but I'm not sure that 10 doctors treating cancer would be able to come up with a singular approach to treatment, either. I think it depends on the problem and context (patient and cancer type, stage, funds, etc.), just as for it

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Jarod Tang
Hi James, > How do you combine Persona's and Activity Theory? How do you separate human activity from human ? Persona just reflects human ( human with motivation and goals in specific context), and activities reflects what/how they do, isnt it? As previous discussing from other thread, you can s

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread James Page
Richard, How do you combine Persona's and Activity Theory? I don't see how the two are compatible. AT looks at activities through real behaviour. If you add Personas you are adding a multitude of parameters in the middle. James On Tue, Nov 11, 2008 at 10:38 AM, Richard Rutter <[EMAIL PROTECTED

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread James Page
> > coz I don't see how you can think about activities without having some > concept, however minimal, of the end users goals, needs and context. Activity Theory breaks everything down into activities, actions, and operations are what then informs the design. Activity Theory very much takes the u

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Michael Long
We (my design team) do not see any separation between UCD and ACD. They are NOT mutually exclusive in any of the products we design. When we incorporate ACD (more specifically, Activity Theory Framework) in our practice we introduce many opportunities to discover new tools and features for our User

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread James Page
> > ACD ignores goals, needs, and context, whereas UCD does not. It's a > superset / subset relationship. > Just to clear up Activity Theory does not ignore this. For example you start off by observing users. From this observation you break down the groups into praxis (people doing the same thing)

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread James Page
Jared, Great post. I think one important difference of ACD vs UCD is that ACD has a strong paradigm behind it. ACD comes out of Activity Theory. This should make ACD more concrete than a UCD approach, which seams to have little of a core. In your email you quote the following "Who cares what we c

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Scott
I would argue that ACD is more part of the evolution of UCD. Design is about framing problems, and ACD is more of an evolving perspective of UCD to frame design problems. I would agree with following view point made On 11 Nov 2008, at 02:51, Livia Labate wrote: [snip]Dan Saffer differentiates ACS

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Richard Rutter
Jared your points reflect a conversation we often have here at Clearleft. We say we do UCD, but ask ourselves do we really do ACD? I reckon the answer is both. Or more particularly we do ACD with a UCD wrapper. That is to say we do user research and personas, but only enough to give useful context

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-12 Thread Adrian Howard
On 11 Nov 2008, at 14:30, Jared Spool wrote: On Nov 11, 2008, at 3:01 AM, Adrian Howard wrote: On 11 Nov 2008, at 02:51, Livia Labate wrote: [snip] How far removed from the ultimate user goal/ambition is the step/ thing I need to design? The more layers of abstraction between the atomic ta

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Livia Labate
<-- ACD usefulness grows focus on ACTIVITY focus on USER GOALS UCD usefulness grows --> I don't see that. You can't design with a focus on user goals without thinking about activity. So, in my mind, they are not different ends of the spectrum.

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread mark schraad
Another way of looking at it is this: Are you looking to drive behavior or accommodate it? WIth functionality that is new you may have more liberty in directing the tasks and activities. For improving functionality that already exists, you may want to lean towards integrating that pre-existing beha

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Jared Spool
On Nov 11, 2008, at 3:01 AM, Adrian Howard wrote: On 11 Nov 2008, at 02:51, Livia Labate wrote: [snip] How far removed from the ultimate user goal/ambition is the step/ thing I need to design? The more layers of abstraction between the atomic tasks or set of tasks that represent an activity

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Jarod Tang
> That's the thing that's always confused me about the UCD vs ACD discussions > - I can't understand how you can separate activities/tasks from the > understanding of the user context/goals. > > There always seems to be a little loop that I go around. Looking at the > activities/tasks helps get dee

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Adrian Howard
On 11 Nov 2008, at 02:51, Livia Labate wrote: [snip] How far removed from the ultimate user goal/ambition is the step/ thing I need to design? The more layers of abstraction between the atomic tasks or set of tasks that represent an activity and the end goal for the user, more helpful a UCD

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-11 Thread Paul Eisen
Outstanding post, Jared. I particularly applaud your characterization of personas, their role in guiding UCD (and distinguishing it from ACD), and the need to focus on qualities that actually impact design. That for me is the key to crafting a set of personas - to create as FEW personas as is neces

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-10 Thread Jeff Stevenson
Thanks, Jared. This really helps me to understand better where you were coming from in your IA Summit keynote. To me, the difference between UCD and ACD is mostly about WHEN, in the timeline of a project, you start doing your research. Let me give an example. Let's say my client is a financial in

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-10 Thread Livia Labate
While our work may not be as life and death as a surgical procedure, I think we still want to know what we're doing. We need to have a language that adequately describes our tools, techniques, and processes. That's why I think defining these things are important. Though our risks may not be li

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-10 Thread Adrian Howard
On 10 Nov 2008, at 20:58, Jared Spool wrote: [snip] 3) Activity-Centered Design (ACD): The design that results from teams that only research the activities. Because research is part of the design process, it extends beyond Genius Design (which solely is based on the team's experience). This

Re: [IxDA Discuss] Where that ACD thing fits

2008-11-10 Thread Steve Baty
Jared, I see the choice between using ACD or UCD as being determined by whether or not the system (product, service etc) under design substantively and meaningfully addresses the needs of an homogeneous or heterogeneous community of users. In the case of the former - homogeneous - collection of us