RE: making stuff unconditional in FM12

2014-04-14 Thread rebecca officer
Hi Gary
 
When we moved to FM10, I complained on this list about conditional text
crashes that sound exactly like yours, and an Adobe engineer got in
touch. I sent them files and detailed bug reports and, long story short,
they fixed it in FM11.
 
So yes, they are listening now, and if you can coax an upgrade out of
your company, it's probably well worth it.
 
Interested to hear you're doing a DITA conversion. We are too, but
planning on using Frame 12 as our main editor.
 
Cheers
Rebecca


>>> "Zimmerman, Gary"  11/04/14 11:33 >>>

I would be really happy to be completely wrong on this.  Now I'm just
sorry my company probably won't upgrade from FM10 to 12 so I can see the
improvements.  If they are listening and responding now (I don't think
they were in the, perhaps distant, past), kudos to them.
 
I would be thrilled, for example, if they addressed the fragility of
the conditional text feature, an otherwise great strength of FM.  My
site has been plagued with seemingly random, fairly frequent,
work-losing FM crashes that mostly seem related to the application of
the conditional text feature in structured FM documents.  Switching the
conditional visibility to show all conditions or switch to showing a few
initiates the crashes, and we suspect it is when the conditions are
applied to pilcrows, end of doc mark, or various structure elements in
such a way that hiding the condition makes an invalid document or
affects the internals such that FM freaks out.  The experiences have
made what was a really superb feature into a source of frustration,
fear, and risk.
 
The UI to me was a devolution after FM7, but I'm old and cranky.  I do
use the Save/Restore Workspace to bring things back after everything
seems to become littered here and there, especially working with two
monitors, and occasionally remoting in from home where I use a large
laptop with only one screen.  Still, I would prefer not to need to do
that, though I appreciate that it's an option.
 
Perhaps our DITA conversion will go slower than expected (almost surely
will) so maybe I'll get to experience FM 12 at some point before FM 15
is available.  Looking forward to being pleasantly surprised with the
improvements and response to customer issues.
 
-- garyZ
 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of rebecca
officer
Sent: Tuesday, April 08, 2014 10:22 PM
To: Scott Prentice; framers@lists.frameusers.com; Keith Soltys
Subject: RE: making stuff unconditional in FM12

 

Hi everyone

 

First off, thanks to everyone who pointed out the Control+6 keyboard
shortcut. 13 years of FM and I didn't know that one. It certainly beats
the copy special route.

 

Second, Kapil Verma, the FM product manager, emailed me off-list to
discuss the functionality, and let me know they'll be adding a button in
the conditional text pod to make stuff unconditional. He also explained
why the checkboxes behave like they do, and suggested an improvement. 

 

I'm very impressed at that level of response to my whinge - thanks,
Adobe!

 

I certainly find the pods an improvement on the old interface, so
overall I'm happier with the new UI than the old. 

 

Cheers

Rebecca

>>> Keith Soltys  1/04/14 02:14 >>>

I’m with Scott on this one. 
I do have my gripes about some of the FM interface (I’m still using 10
but will upgrade to 12 as soon as WebWorks supports it), but in general,
I’ve found the pods and tearaway catalogs useful. I use two monitors,
one in portrait mode for my content, and one in landscape mode for all
of the dialogs. Works well and keeps my working area clean. 
Adobe is paying a lot of attention to its users. I’ve had direct
contact with the Adobe development team based on comments made here and
in the Adobe forums – they are listening.  Bear in mind that FrameMaker
is not the only product Adobe sells and some of the chang
es made were to
make FrameMaker more consistent with their other products. You may
consider this approach misguided but it’s corporate policy and almost
certainly beyond the control of the Adobe team.
Regards
Keith
 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott
Prentice
Sent: Sunday, March 30, 2014 12:27 PM
To: framers@lists.frameusers.com
Subject: Re: making stuff unconditional in FM12

 

Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally
attacking the people behind the current product really isn't fair. The
current team developing FrameMaker *is* very interested in customer
feedback, and does listen. (And it's certainly not the programmers'
faults .. they implement the features they are told to.)

The new UI is a significant change from the old standard, but can be
tamed if you're willing to spe

making stuff unconditional in FM12

2014-04-10 Thread Zimmerman, Gary
I would be really happy to be completely wrong on this.  Now I'm just sorry my 
company probably won't upgrade from FM10 to 12 so I can see the improvements.  
If they are listening and responding now (I don't think they were in the, 
perhaps distant, past), kudos to them.



I would be thrilled, for example, if they addressed the fragility of the 
conditional text feature, an otherwise great strength of FM.  My site has been 
plagued with seemingly random, fairly frequent, work-losing FM crashes that 
mostly seem related to the application of the conditional text feature in 
structured FM documents.  Switching the conditional visibility to show all 
conditions or switch to showing a few initiates the crashes, and we suspect it 
is when the conditions are applied to pilcrows, end of doc mark, or various 
structure elements in such a way that hiding the condition makes an invalid 
document or affects the internals such that FM freaks out.  The experiences 
have made what was a really superb feature into a source of frustration, fear, 
and risk.

The UI to me was a devolution after FM7, but I'm old and cranky.  I do use the 
Save/Restore Workspace to bring things back after everything seems to become 
littered here and there, especially working with two monitors, and occasionally 
remoting in from home where I use a large laptop with only one screen.  Still, 
I would prefer not to need to do that, though I appreciate that it's an option.

Perhaps our DITA conversion will go slower than expected (almost surely will) 
so maybe I'll get to experience FM 12 at some point before FM 15 is available.  
Looking forward to being pleasantly surprised with the improvements and 
response to customer issues.

-- garyZ

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of rebecca officer
Sent: Tuesday, April 08, 2014 10:22 PM
To: Scott Prentice; framers at lists.frameusers.com; Keith Soltys
Subject: RE: making stuff unconditional in FM12

Hi everyone

First off, thanks to everyone who pointed out the Control+6 keyboard shortcut. 
13 years of FM and I didn't know that one. It certainly beats the copy special 
route.

Second, Kapil Verma, the FM product manager, emailed me off-list to discuss the 
functionality, and let me know they'll be adding a button in the conditional 
text pod to make stuff unconditional. He also explained why the checkboxes 
behave like they do, and suggested an improvement.

I'm very impressed at that level of response to my whinge - thanks, Adobe!

I certainly find the pods an improvement on the old interface, so overall I'm 
happier with the new UI than the old.

Cheers
Rebecca

>>> Keith Soltys mailto:keith.soltys at tmx.com>> 
>>> 1/04/14 02:14 >>>
I?m with Scott on this one.
I do have my gripes about some of the FM interface (I?m still using 10 but will 
upgrade to 12 as soon as WebWorks supports it), but in general, I?ve found the 
pods and tearaway catalogs useful. I use two monitors, one in portrait mode for 
my content, and one in landscape mode for all of the dialogs. Works well and 
keeps my working area clean.
Adobe is paying a lot of attention to its users. I?ve had direct contact with 
the Adobe development team based on comments made here and in the Adobe forums 
? they are listening.  Bear in mind that FrameMaker is not the only product 
Adobe sells and some of the changes made were to make FrameMaker more 
consistent with their other products. You may consider this approach misguided 
but it?s corporate policy and almost certainly beyond the control of the Adobe 
team.
Regards
Keith

From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at 
lists.frameusers.com> [mailto:framers-boun...@lists.frameusers.com] On Behalf 
Of Scott Prentice
Sent: Sunday, March 30, 2014 12:27 PM
To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: making stuff unconditional in FM12

Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally attacking the 
people behind the current product really isn't fair. The current team 
developing FrameMaker *is* very interested in customer feedback, and does 
listen. (And it's certainly not the programmers' faults .. they implement the 
features they are told to.)

The new UI is a significant change from the old standard, but can be tamed if 
you're willing to spend the time to learn how to make it do what you want. 
There are training videos and other info about setting up workspaces and other 
features, and with FM12, they have fixed most of the missing keyboard shortcuts 
(I believe). I totally agree that there are some frustrating aspects to it, but 
that's the new world of UI design. If you don't like it, stick with FM8. No one 
is forcing you to 

RE: making stuff unconditional in FM12

2014-04-10 Thread Steve Rickaby
At 17:21 +1200 9/4/14, rebecca officer wrote:

>Second, Kapil Verma, the FM product manager, emailed me off-list to discuss 
>the functionality, and let me know they'll be adding a button in the 
>conditional text pod to make stuff unconditional. He also explained why the 
>checkboxes behave like they do, and suggested an improvement.
> 
>I'm very impressed at that level of response to my whinge - thanks, Adobe!

I know it's not the done thing to post 'me too!' messages, but it is indeed 
very gratifying to know that the development team monitor and respond to this 
group.

-- 
Steve [eyeing his as yet untried copy of FM 12 with wariness...]
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RE: making stuff unconditional in FM12

2014-04-09 Thread rebecca officer
Hi everyone
 
First off, thanks to everyone who pointed out the Control+6 keyboard
shortcut. 13 years of FM and I didn't know that one. It certainly beats
the copy special route.
 
Second, Kapil Verma, the FM product manager, emailed me off-list to
discuss the functionality, and let me know they'll be adding a button in
the conditional text pod to make stuff unconditional. He also explained
why the checkboxes behave like they do, and suggested an improvement. 
 
I'm very impressed at that level of response to my whinge - thanks,
Adobe!
 
I certainly find the pods an improvement on the old interface, so
overall I'm happier with the new UI than the old. 
 
Cheers
Rebecca

>>> Keith Soltys  1/04/14 02:14 >>>

I’m with Scott on this one. 
I do have my gripes about some of the FM interface (I’m still using 10
but will upgrade to 12 as soon as WebWorks supports it), but in general,
I’ve found the pods and tearaway catalogs useful. I use two monitors,
one in portrait mode for my content, and one in landscape mode for all
of the dialogs. Works well and keeps my working area clean. 
Adobe is paying a lot of attention to its users. I’ve had direct
contact with the Adobe development team based on comments made here and
in the Adobe forums – they are listening.  Bear in mind that FrameMaker
is not the only product Adobe sells and some of the changes made were to
make FrameMaker more consistent with their other products. You may
consider this approach misguided but it’s corporate policy and almost
certainly beyond the control of the Adobe team.
Regards
Keith
 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott
Prentice
Sent: Sunday, March 30, 2014 12:27 PM
To: framers@lists.frameusers.com
Subject: Re: making stuff unconditional in FM12

 

Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally
attacking the people behind the current product really isn't fair. The
current team developing FrameMaker *is* very interested in customer
feedback, and does listen. (And it's certainly not the programmers'
faults .. they implement the features they are told to.)

The new UI is a significant change from the old standard, but can be
tamed if you're willing to spend the time to learn how to make it do
what you want. There are training videos and other info about setting up
workspaces and other features, and with FM12, they have fixed most of
the missing keyboard shortcuts (I believe). I totally agree that there
are some frustrating aspects to it, but that's the new world of UI
design. If you don't like it, stick with FM8. No one is forcing you to
upgrade (although they do encourage it).

As for XML editors .. I think you'll find that XMetaL is considerably
lacking when compared to FM. Especially if you're planning on generating
PDFs .. you'll either need to take a step back on your formatting and
layout, or you'll still need to use FM for PDF publishing. (But I am
biased .. I'll admit that freely.)

Cheers,

...scott


 

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RE: making stuff unconditional in FM12

2014-03-31 Thread Keith Soltys
I'm with Scott on this one.
I do have my gripes about some of the FM interface (I'm still using 10 but will 
upgrade to 12 as soon as WebWorks supports it), but in general, I've found the 
pods and tearaway catalogs useful. I use two monitors, one in portrait mode for 
my content, and one in landscape mode for all of the dialogs. Works well and 
keeps my working area clean.
Adobe is paying a lot of attention to its users. I've had direct contact with 
the Adobe development team based on comments made here and in the Adobe forums 
- they are listening.  Bear in mind that FrameMaker is not the only product 
Adobe sells and some of the changes made were to make FrameMaker more 
consistent with their other products. You may consider this approach misguided 
but it's corporate policy and almost certainly beyond the control of the Adobe 
team.
Regards
Keith

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Prentice
Sent: Sunday, March 30, 2014 12:27 PM
To: framers@lists.frameusers.com
Subject: Re: making stuff unconditional in FM12

Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally attacking the 
people behind the current product really isn't fair. The current team 
developing FrameMaker *is* very interested in customer feedback, and does 
listen. (And it's certainly not the programmers' faults .. they implement the 
features they are told to.)

The new UI is a significant change from the old standard, but can be tamed if 
you're willing to spend the time to learn how to make it do what you want. 
There are training videos and other info about setting up workspaces and other 
features, and with FM12, they have fixed most of the missing keyboard shortcuts 
(I believe). I totally agree that there are some frustrating aspects to it, but 
that's the new world of UI design. If you don't like it, stick with FM8. No one 
is forcing you to upgrade (although they do encourage it).

As for XML editors .. I think you'll find that XMetaL is considerably lacking 
when compared to FM. Especially if you're planning on generating PDFs .. you'll 
either need to take a step back on your formatting and layout, or you'll still 
need to use FM for PDF publishing. (But I am biased .. I'll admit that freely.)

Cheers,

...scott



NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or 
attached to this e-mail, contains proprietary and confidential information 
solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
copy, distribute or read its contents.

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Keyboard shortcuts -- Was: Re: making stuff unconditional in FM12

2014-03-31 Thread Linda Pelton
 it wasn't so.Credibility 
gone.Maybe 11 is better, maybe 12 even better.Don't know if I'll ever 
get to try them.


-- garyZ

**

**

*From:*framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Rick Quatro

*Sent:* Saturday, March 29, 2014 7:50 AM
*To:* 'rebecca officer'; framers@lists.frameusers.com
*Subject:* RE: making stuff unconditional in FM12

Hi Rebecca,

I see what you mean and agree that if you want to quickly remove all 
conditions from a selection, it is painful. They should put the 
Unconditional button back in, or have a modifier key were you could 
uncheck everything with one click.


Rick

Rick Quatro

Carmen Publishing Inc.

585-366-4017

r...@frameexpert.com <mailto:r...@frameexpert.com>

*From:*framers-boun...@lists.frameusers.com 
<mailto:framers-boun...@lists.frameusers.com> 
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *rebecca 
officer

*Sent:* Wednesday, March 26, 2014 11:19 PM
*To:* framers@lists.frameusers.com <mailto:framers@lists.frameusers.com>
*Subject:* making stuff unconditional in FM12

Hi everyone

I just went looking for the "unconditional" button in the revamped 
Conditional Tags pod in FM12. It ain't there.


Am I just being blind? Or is there another one-or-two-click way to 
make stuff unconditional?


At the moment, it looks like I either have to go the Copy Special 
route, or manually untick all the tick boxes. To add insult to 
injury, they go On > As Is > Off, so I have to click each tickbox 
*twice* to clear it. Seriously, Adobe??


Cheers

Rebecca


NOTICE: This message contains privileged and confidential
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RE: making stuff unconditional in FM12

2014-03-31 Thread Rick Quatro
I share a lot of Gary's frustrations, although I haven't expressed it as
eloquently :-). I also appreciate Alexandra's and Scott's opinions. I am not
opposed to the OWL interface, per se, having used it in InDesign, etc. It is
the general lack of quality control and consistency that has been
disappointing for me. FM 9 was really a dog as far as performance and
stability and the interface changed the way important short cuts worked in
previous versions. FrameMaker 11 had an undocumented FDK change that caused
problems with document display updates in plugins and scripts. Documentation
updates have lagged behind in each release. The ExtendScript documentation
is sparse and contains inaccurate information. At the same time, users have
had to pay premium dollars for each release while Adobe struggles to "get it
right".

For me, FrameMaker 8 was a solid version. It had unicode support and the
"old", simple interface made things fast and efficient for automation.
Scripts typically run slower in the newer versions and you have to ignore
long periods of a white, "Not Responding" screen.

InDesign is not perfect for long documents, but the quality and "fit and
finish" of the entire InDesign universe is a stark contrast to the
FrameMaker world.

Rick Quatro

Carmen Publishing Inc.

585-366-4017

r...@frameexpert.com

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Zimmerman, Gary
Sent: Saturday, March 29, 2014 7:08 PM
To: framers@lists.frameusers.com
Subject: RE: making stuff unconditional in FM12

 

I swear it's like the Adobe FrameMaker developers do absolutely NO usability
testing, get absolutely NO feedback from existing customers, focus groups,
or anything else before they foist on us a crappy, untested GUI that their
offshore developers implemented in some kind of cultural vacuum.  (Not
offshore culture so much as programmer culture - before any programmers get
offended, there are plenty of exceptional programmers who have a GREAT sense
of usability and customer needs - apparently Adobe hasn't hired any for the
FM team, nor any usability/human factors consultants.)

 

The programming underneath may be great (I doubt it, with the general
fragility of the thing for many releases now), but the usability if
off-the-charts bad.  Like something designed by a bunch of college
programmers who have no concept of building a usable product, but instead
think "more is better" so they toss in everything figuring that they'll have
something for everyone, and end up with such a hash salad that you spend
more time jumping through GUI hoops than you do productive writing.
(Remember what college kids did when word processors introduce lots of fun
fonts to play with - the FM 9 and 10 GUI is pretty much the GUI equivalent
of "ransom letter" tech writing.)

 

I can remember when FM was unquestionably a better choice than Word for any
serious documentation work.  Now they're approaching parity.  I don't know
about FM8, but when we jumped from 7 to 9, it was all downhill after that.
We're on 10 now, debating upgrading.  We're also moving to a DITA CMS and
Xmetal editor - much less powerful, but it does what it needs to do without
being an obstacle to the writers.  We didn't even consider using FM as our
XML editor, though the transition might have been less of an issue for our
writers who are used to FM.

 

Sorry to rant.  I LIKE FM.  I'm just so sorry they messed with the GUI and
messed up so badly with 9 and onwards.  They may fix it to be decent again
incrementally, but like Windows 8, they should have scrapped the whole thing
when they realized what a horrible blunder they made instead of turning a
deaf ear and insisting everything was great for so long, when real users
knew it wasn't so.  Credibility gone.  Maybe 11 is better, maybe 12 even
better.  Don't know if I'll ever get to try them.

 

-- garyZ

 

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RE: making stuff unconditional in FM12

2014-03-31 Thread Alexandra Duffy
An easy way to make a selection unconditional is to press Ctrl+6. The related 
shortcut is Ctrl+4 to apply a condition.

I use unstructured FM12 and I like it (gasp!). There are little things to get 
used to with each version, sure; once you have the pods/panels set up the way 
you like, FM is very usable. Many of the changes that the Adobe engineers made 
over the years are in response to requests from users. They do consider 
feedback and pay attention to what users want. Look at how lucky we are - we 
aren't forced into subscriptions like the Creative Cloud. (The forced 
subscriptions have ended my purchases of the video production suite.)
Software is always changing, to attempt to retain and attract customers and 
evolve with the times. I can't think of any software programs that are 
completely perfect and bug-free. FM is one of the better ones out there, in my 
opinion.
Consider me a satisfied customer since FM 5.0.

Alexandra Duffy
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RE: making stuff unconditional in FM12

2014-03-31 Thread Shlomo Perets
Rebecca Officer wrote:

 

> . At the moment, it looks like I either have to go the Copy Special route,
or manually untick all the tick boxes. 

 

The Control+6 keyboard shortcut (built-in, all versions of FM) would
definitely be faster (at least until a button is available).

 

Shlomo Perets

 

MicroType, http://microtype.com 

FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants

 

 



 

 

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RE: making stuff unconditional in FM12

2014-03-31 Thread Reng, Dr. Winfried
Hi,

I fully agree with Mike. I use FrameMaker since version 3,
and I use many of the shortcuts. I really prefer the new GUI
to the old one.

Regarding making text unconditional in FrameMaker 12:
It's difficult. When you want to _change_ the condition state
you want to set it to On or Off.
However, if you have a few conditions and started to change
something, and then you notice that you should not change
one of the conditions, then you you should be able to set it
to "As Is". However, this "As Is" state is really confusing.
I tested FrameMaker 12 in my virtual machine, and when I clicked
on the On/As Is/Off check box, the check box got hidden
(my virtual machine's fault), and I did not notice that it changed
to "As Is" instead of "Off". I did not understand why nothing
happened when I clicked "Apply" ...

Generally I think that the check boxes are better than the radio
buttons in FrameMaker 11.

Best regards

Winfried

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Monday, March 31, 2014 2:21 AM
To: framers@lists.frameusers.com
Subject: Re: making stuff unconditional in FM12

Actually, I've not even participated in beta testing of FM and have been 
solicted for feedback and feature requests from the Adobe team. I'm happy with 
them.

And the new interface, in my opinion, is a big improvement over the old FM 7 
interface. I like it so much better. And you can customize your workspaces. You 
may want to check out this video for an overview of using the new interface (as 
of FM 9). I found it very helpful in making the switch way back then:

http://tv.adobe.com/watch/tips-and-tricks-for-technical-communicators-to-maximize-productivity/getting-started-with-the-new-framemaker-9-user-interface/

You may also want to check out message #35 in the following thread, for screen 
captures and descriptions of an example custom workspace I use. It fits 
everything on one screen and works really well for me:

http://forums.adobe.com/message/4039348

Mike Wickham

On 3/29/2014 6:08 PM, Zimmerman, Gary wrote:

I swear it's like the Adobe FrameMaker developers do absolutely NO usability 
testing, get absolutely NO feedback from existing customers, focus groups, or 
anything else before they foist on us a crappy, untested GUI that their 
offshore developers implemented in some kind of cultural vacuum.




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Re: making stuff unconditional in FM12

2014-03-30 Thread Mike Wickham
Actually, I've not even participated in beta testing of FM and have been 
solicted for feedback and feature requests from the Adobe team. I'm 
happy with them.


And the new interface, in my opinion, is a big improvement over the old 
FM 7 interface. I like it so much better. And you can customize your 
workspaces. You may want to check out this video for an overview of 
using the new interface (as of FM 9). I found it very helpful in making 
the switch way back then:


http://tv.adobe.com/watch/tips-and-tricks-for-technical-communicators-to-maximize-productivity/getting-started-with-the-new-framemaker-9-user-interface/

You may also want to check out message #35 in the following thread, for 
screen captures and descriptions of an example custom workspace I use. 
It fits everything on one screen and works really well for me:


http://forums.adobe.com/message/4039348

Mike Wickham


On 3/29/2014 6:08 PM, Zimmerman, Gary wrote:


**

I swear it's like the Adobe FrameMaker developers do absolutely NO 
usability testing, get absolutely NO feedback from existing customers, 
focus groups, or anything else before they foist on us a crappy, 
untested GUI that their offshore developers implemented in some kind 
of cultural vacuum.




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Re: making stuff unconditional in FM12

2014-03-30 Thread Scott Prentice

Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally 
attacking the people behind the current product really isn't fair. The 
current team developing FrameMaker *is* very interested in customer 
feedback, and does listen. (And it's certainly not the programmers' 
faults .. they implement the features they are told to.)


The new UI is a significant change from the old standard, but can be 
tamed if you're willing to spend the time to learn how to make it do 
what you want. There are training videos and other info about setting up 
workspaces and other features, and with FM12, they have fixed most of 
the missing keyboard shortcuts (I believe). I totally agree that there 
are some frustrating aspects to it, but that's the new world of UI 
design. If you don't like it, stick with FM8. No one is forcing you to 
upgrade (although they do encourage it).


As for XML editors .. I think you'll find that XMetaL is considerably 
lacking when compared to FM. Especially if you're planning on generating 
PDFs .. you'll either need to take a step back on your formatting and 
layout, or you'll still need to use FM for PDF publishing. (But I am 
biased .. I'll admit that freely.)


Cheers,

...scott

On 3/29/14 4:08 PM, Zimmerman, Gary wrote:


**

I swear it's like the Adobe FrameMaker developers do absolutely NO 
usability testing, get absolutely NO feedback from existing customers, 
focus groups, or anything else before they foist on us a crappy, 
untested GUI that their offshore developers implemented in some kind 
of cultural vacuum.(Not offshore culture so much as programmer culture 
- before any programmers get offended, there are plenty of exceptional 
programmers who have a GREAT sense of usability and customer needs - 
apparently Adobe hasn't hired any for the FM team, nor any 
usability/human factors consultants.)


The programming underneath may be great (I doubt it, with the general 
fragility of the thing for many releases now), but the usability if 
off-the-charts bad.Like something designed by a bunch of college 
programmers who have no concept of building a usable product, but 
instead think "more is better" so they toss in everything figuring 
that they'll have something for everyone, and end up with such a hash 
salad that you spend more time jumping through GUI hoops than you do 
productive writing.(Remember what college kids did when word 
processors introduce lots of fun fonts to play with - the FM 9 and 10 
GUI is pretty much the GUI equivalent of "ransom letter" tech writing.)


I can remember when FM was unquestionably a better choice than Word 
for any serious documentation work.Now they're approaching parity.I 
don't know about FM8, but when we jumped from 7 to 9, it was all 
downhill after that.We're on 10 now, debating upgrading.We're also 
moving to a DITA CMS and Xmetal editor - much less powerful, but it 
does what it needs to do without being an obstacle to the writers.We 
didn't even consider using FM as our XML editor, though the transition 
might have been less of an issue for our writers who are used to FM.


Sorry to rant.I LIKE FM.I'm just so sorry they messed with the GUI and 
messed up so badly with 9 and onwards.They may fix it to be decent 
again incrementally, but like Windows 8, they should have scrapped the 
whole thing when they realized what a horrible blunder they made 
instead of turning a deaf ear and insisting everything was great for 
so long, when real users knew it wasn't so.Credibility gone.Maybe 11 
is better, maybe 12 even better.Don't know if I'll ever get to try them.


-- garyZ

**

**

*From:*framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Rick Quatro

*Sent:* Saturday, March 29, 2014 7:50 AM
*To:* 'rebecca officer'; framers@lists.frameusers.com
*Subject:* RE: making stuff unconditional in FM12

Hi Rebecca,

I see what you mean and agree that if you want to quickly remove all 
conditions from a selection, it is painful. They should put the 
Unconditional button back in, or have a modifier key were you could 
uncheck everything with one click.


Rick

Rick Quatro

Carmen Publishing Inc.

585-366-4017

r...@frameexpert.com <mailto:r...@frameexpert.com>

*From:*framers-boun...@lists.frameusers.com 
<mailto:framers-boun...@lists.frameusers.com> 
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *rebecca 
officer

*Sent:* Wednesday, March 26, 2014 11:19 PM
*To:* framers@lists.frameusers.com <mailto:framers@lists.frameusers.com>
*Subject:* making stuff unconditional in FM12

Hi everyone

I just went looking for the "unconditional" button in the revamped 
Conditional Tags pod in FM12. It ain't there.


Am I just being blind? Or is there

RE: making stuff unconditional in FM12

2014-03-30 Thread Steve Rickaby
At 23:08 + 29/3/14, Zimmerman, Gary wrote:

>Sorry to rant.  I LIKE FM.  I'm just so sorry they messed with the GUI and 
>messed up so badly with 9 and onwards.  They may fix it to be decent again 
>incrementally, but like Windows 8, they should have scrapped the whole thing 
>when they realized what a horrible blunder they made instead of turning a deaf 
>ear and insisting everything was great for so long, when real users knew it 
>wasn't so.  Credibility gone.  Maybe 11 is better, maybe 12 even better.  
>Don't know if I'll ever get to try them.

As someone who is about to make the transition from 7 on Mac to 10, or possibly 
12, I find this very depressing. I have never had any gripes - or maybe only a 
few trivial ones - with the GUI in 7. Its shortcut keyset is programmed into my 
fingers, to the extent that I get annoyed when other apps don't respond to them 
- or, worse, do something completely different ;-) I am not looking forward to 
FrameMaker for Windows.

As for Rebecca's original gripe, in 7 I'd go the right-click and Copy Special 
route by default, but I guess it must be really irritating if the relevant bit 
of the GUI doesn't appear.

In another part of the Universe, I've seen a Word Ninja program totally around 
the interface using a combination of VB macros and GUI customization: maybe 
programming around the FrameMaker 10/12 interface is a useful approach? Can 
this sort of thing be done with scripting? A question for Rick, I guess...

Onwards and upwards... or possibly not.

-- 
Steve
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RE: making stuff unconditional in FM12

2014-03-29 Thread Zimmerman, Gary

I swear it's like the Adobe FrameMaker developers do absolutely NO usability 
testing, get absolutely NO feedback from existing customers, focus groups, or 
anything else before they foist on us a crappy, untested GUI that their 
offshore developers implemented in some kind of cultural vacuum.  (Not offshore 
culture so much as programmer culture - before any programmers get offended, 
there are plenty of exceptional programmers who have a GREAT sense of usability 
and customer needs - apparently Adobe hasn't hired any for the FM team, nor any 
usability/human factors consultants.)

The programming underneath may be great (I doubt it, with the general fragility 
of the thing for many releases now), but the usability if off-the-charts bad.  
Like something designed by a bunch of college programmers who have no concept 
of building a usable product, but instead think "more is better" so they toss 
in everything figuring that they'll have something for everyone, and end up 
with such a hash salad that you spend more time jumping through GUI hoops than 
you do productive writing.  (Remember what college kids did when word 
processors introduce lots of fun fonts to play with - the FM 9 and 10 GUI is 
pretty much the GUI equivalent of "ransom letter" tech writing.)

I can remember when FM was unquestionably a better choice than Word for any 
serious documentation work.  Now they're approaching parity.  I don't know 
about FM8, but when we jumped from 7 to 9, it was all downhill after that.  
We're on 10 now, debating upgrading.  We're also moving to a DITA CMS and 
Xmetal editor - much less powerful, but it does what it needs to do without 
being an obstacle to the writers.  We didn't even consider using FM as our XML 
editor, though the transition might have been less of an issue for our writers 
who are used to FM.

Sorry to rant.  I LIKE FM.  I'm just so sorry they messed with the GUI and 
messed up so badly with 9 and onwards.  They may fix it to be decent again 
incrementally, but like Windows 8, they should have scrapped the whole thing 
when they realized what a horrible blunder they made instead of turning a deaf 
ear and insisting everything was great for so long, when real users knew it 
wasn't so.  Credibility gone.  Maybe 11 is better, maybe 12 even better.  Don't 
know if I'll ever get to try them.

-- garyZ


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Saturday, March 29, 2014 7:50 AM
To: 'rebecca officer'; framers@lists.frameusers.com
Subject: RE: making stuff unconditional in FM12

Hi Rebecca,
I see what you mean and agree that if you want to quickly remove all conditions 
from a selection, it is painful. They should put the Unconditional button back 
in, or have a modifier key were you could uncheck everything with one click.
Rick
Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com<mailto:r...@frameexpert.com>

From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of rebecca officer
Sent: Wednesday, March 26, 2014 11:19 PM
To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: making stuff unconditional in FM12

Hi everyone

I just went looking for the "unconditional" button in the revamped Conditional 
Tags pod in FM12. It ain't there.

Am I just being blind? Or is there another one-or-two-click way to make stuff 
unconditional?

At the moment, it looks like I either have to go the Copy Special route, or 
manually untick all the tick boxes. To add insult to injury, they go On > As Is 
> Off, so I have to click each tickbox *twice* to clear it. Seriously, Adobe??

Cheers
Rebecca



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this message you are hereby notified that you must not
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If you have received this message in error please
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Any views expressed in this message are those of the
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RE: making stuff unconditional in FM12

2014-03-29 Thread Rick Quatro
Hi Rebecca,

I see what you mean and agree that if you want to quickly remove all
conditions from a selection, it is painful. They should put the
Unconditional button back in, or have a modifier key were you could uncheck
everything with one click.

Rick

Rick Quatro

Carmen Publishing Inc.

585-366-4017

r...@frameexpert.com

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of rebecca officer
Sent: Wednesday, March 26, 2014 11:19 PM
To: framers@lists.frameusers.com
Subject: making stuff unconditional in FM12

 

Hi everyone

 

I just went looking for the "unconditional" button in the revamped
Conditional Tags pod in FM12. It ain't there.

 

Am I just being blind? Or is there another one-or-two-click way to make
stuff unconditional?

 

At the moment, it looks like I either have to go the Copy Special route, or
manually untick all the tick boxes. To add insult to injury, they go On > As
Is > Off, so I have to click each tickbox *twice* to clear it. Seriously,
Adobe??

 

Cheers

Rebecca

 

 


NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.

 

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making stuff unconditional in FM12

2014-03-28 Thread rebecca officer
Hi everyone
 
I just went looking for the "unconditional" button in the revamped Conditional 
Tags pod in FM12. It ain't there.
 
Am I just being blind? Or is there another one-or-two-click way to make stuff 
unconditional?
 
At the moment, it looks like I either have to go the Copy Special route, or 
manually untick all the tick boxes. To add insult to injury, they go On > As Is 
> Off, so I have to click each tickbox *twice* to clear it. Seriously, Adobe??
 
Cheers
Rebecca
 
 

NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.
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