[galaxy-user] ftp not working

2014-03-27 Thread David Matthews
Hi, I'm still not able to use ftp - keeps saying connection refused either through the command line or through cyberduck - is anyone else seeing this? Best Wishes, David. _ Dr David A. Matthews Senior Lecturer in Virology Room E49 Department of Cellular and

Re: [galaxy-user] ftp not working

2014-03-27 Thread Jennifer Jackson
Hello David, There was an issue earlier in the week, briefly, but this is resolved. Please try again and make certain that you are using the correct server url usegalaxy.org and your regular login credentials (full email and password). Thanks! Jen Galaxy team

[galaxy-user] FTP Error

2014-02-14 Thread Andres Lavore
Hello, I'm trying to upload a data set through FileZilla (url:usegalaxy.org, user and pass.), but an error appear: Error: Failed to retrieve directory listing Error: Disconnected from serverr: ECONNABORTED - Connection aborted Could someone help me to send the data using the

Re: [galaxy-user] FTP Error

2014-02-14 Thread Jennifer Jackson
Hi Andres, You probably discovered this earlier today, but FTP is fine, sorry for the brief interruption in service. Thanks! Jen Galaxy team ps. This morning, I moderated your question so that it did not post to both mailing lists. Next time, please just email to one, it is enough.

Re: [galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2013-09-17 Thread Sobrera, Edwin
Hi Jen, I've successfully established a connection. Thanks for working on this! Ross From: Jennifer Jackson [j...@bx.psu.edu] Sent: Monday, September 16, 2013 3:40 PM To: Sobrera, Edwin Cc: galaxy-user@lists.bx.psu.edu Subject: Re: [galaxy-user] FTP Error 530 Sorry

Re: [galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2013-09-16 Thread Sobrera, Edwin
Hello, I too have been repeatedly receving the FTP error as reads in the subject line of the email when trying to connect. I've done everything possible to end all connections, and still get this error. Could you advise if there is any other step that I can take to reset connections? I had a

Re: [galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2013-09-16 Thread Jennifer Jackson
Hi Ross, Please try again, our administrator just made another small change. Sorry for the inconvenience, Jen Galaxy team On 9/16/13 1:07 PM, Sobrera, Edwin wrote: Hi Jen, Just tried and am still getting the same response. Thanks, Ross -- Jennifer Hillman-Jackson http://galaxyproject.org

Re: [galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2013-09-16 Thread Jennifer Jackson
Hi Ross, Please try to connect again now and let us know if you continue to have problems. Our apologies for the inconvenience. Best, Jen Galaxy team On 9/13/13 11:23 AM, Sobrera, Edwin wrote: Hello, I too have been repeatedly receving the FTP error as reads in the subject line of the

[galaxy-user] ftp access on https://test.g2.bx.psu.edu/

2013-08-13 Thread Amit Pande
Hi, Kindly allow the ftp access to work I want to upload big filesnot working... regards, Amit. ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org.

Re: [galaxy-user] ftp access on https://test.g2.bx.psu.edu/

2013-08-13 Thread Jennifer Jackson
Hello Amit, While the Test Galaxy instance is publicly accessible, it is not intended for large scale analysis. It is always under active change, quotas are small, and we do not guarantee the performance/results of tools there. We really do use it for day to day testing.

Re: [galaxy-user] FTP problem

2013-08-06 Thread Jennifer Jackson
Hi Karen, Help to use FTP is on this wiki. The screencasts both show the two step process. The first is to FTP the data to the server, the second is to move the data from the Get Data - Upload Data tool form into your history. http://wiki.galaxyproject.org/FTPUpload Thanks! Jen Galaxy team

Re: [galaxy-user] FTP upload problem

2013-06-12 Thread Jennifer Jackson
Hello Thanh, The public main Galaxy server is busy today and jobs are known right now to be queuing longer. The best strategy is to allow the jobs to stay queued - they will run when a processing window opens up. This wiki explains how jobs status can be interpreted for datasets in the

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Hoang, Thanh
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: 530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error:

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote: Hi all, I just finished

[galaxy-user] ftp upload problem

2013-03-12 Thread Raaben, Matthijs
I have a problem uploading files to the ftp server. I recently tried to upload some files, but the connection crashed. Now I am no longer able to log onto the server. I get the following error: “530 Sorry, the maximum number of clients (3) for this user are already connected. Could you help

[galaxy-user] ftp upload problem

2013-03-12 Thread Raaben, Matthijs
I have a problem uploading files to the ftp server. I recently tried to upload some files, but the connection crashed. Now I am no longer able to log onto the server. I get the following error: “530 Sorry, the maximum number of clients (3) for this user are already connected. Could someone

Re: [galaxy-user] FTP Upload Error

2012-10-01 Thread Jennifer Jackson
Hi Amanda, If you have not tried already, would you please try to load again and let us know if you continue to have problems? Thanks! Jen Galaxy team On 9/21/12 7:34 AM, Amanda Jones wrote: I'm having trouble uploading via FTP to my Galaxy account. I've been receiving the following error

[galaxy-user] FTP Upload Error

2012-09-21 Thread Amanda Jones
I'm having trouble uploading via FTP to my Galaxy account. I've been receiving the following error message: 503 Sorry, the maximum number of clients(3) for this user are already connected. I've ensured that I'm only using a single connection to upload. Any clue what's going on? I still

Re: [galaxy-user] FTP upload problem

2012-09-17 Thread Jennifer Jackson
Hello Yan, Would you be able to send me the account email address to help us troubleshoot? Direct email would be fine if you wish to keep it private. Thanks! Jen On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using Filezilla, I got the error message “530

[galaxy-user] FTP upload problem

2012-08-21 Thread Fatih Ozsolak
Hi, I am trying to upload 12 fastq files to Galaxy via FTP. The FTP is randomly loosing connection, caussing interruption of the upload. Can you let me know what is wrong? Thanks, fatih ___ The Galaxy User list should be used for the

Re: [galaxy-user] FTP upload problem

2012-08-21 Thread Richard Mark White
From: Jennifer Jackson j...@bx.psu.edu To: Fatih Ozsolak fatihozso...@gmail.com Cc: galaxy-user@lists.bx.psu.edu Sent: Tuesday, August 21, 2012 12:51 PM Subject: Re: [galaxy-user] FTP upload problem Hi Faith, There was an FTP issue on our side earlier today, but your processing

[galaxy-user] FTP upload problem

2012-08-09 Thread Yan He
Hi everyone, When I tried to upload my files using Filezilla, I got the error message 530 Sorry, the maximum number of clients (3) for this user are already connected. Can anyone give me some suggestions how to solve this problem? I have been stuck here for a whole day. Thanks very much!

[galaxy-user] FTP down?

2012-08-08 Thread John Clayton
Dear Sir or Madam, My recent jobs submiteed to the Galaxy server mapping short reads using the LastZ tool do not start processing. They remain grey after I hit execute and remain indefinitely in the queue even while I am able to start additional jobs subsequently. Do you have any idea what is

Re: [galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2012-06-18 Thread Jennifer Jackson
Hello , Are you still having trouble with FTP to main? If so, please try loading data with just a single FTP connection. When using FTP to upload files, multiple files can be uploaded through any individual FTP session between your desktop and Galaxy main. If the connections does break (and

[galaxy-user] FTP down?

2012-06-14 Thread John Clayton
Dear Sir or Madam, I have been attempting to upload a few datasets (2Gb) for the past few days but I cannot seem to login to the server. This has been the case since the server crashed last week. Could you please restart the ftp server? Many thanks, John -- John R. Clayton, PhD Université

[galaxy-user] FTP Error 530 Sorry, the maximum number of clients (3) for this user are already connected.

2012-06-14 Thread Christopher M. Weber
Hello, I have been unable to get a solid FTP connection to main.g2.bx.psu.edu for ~24hrs. Two things have occurred: 1) I get the error 530 Sorry, the maximum number of clients (3) for this user are already connected or 2) when finally connected, some files fail during transfer with

Re: [galaxy-user] ftp

2012-03-20 Thread Nate Coraor
On Mar 20, 2012, at 8:13 AM, Richard Mark White wrote: Hi, Is anyone else having trouble connecting to main.g2.bx.psu.edu for FTP uploads? I cannot seem to connect since yesterday. Hi Rich, It's back up now. --nate Rich ___

Re: [galaxy-user] ftp Server unavailable

2012-02-21 Thread Jennifer Jackson
Hello Florian, Hopefully you have noticed that the service is up now, but if not, please try your FTP load again and let us know if you continue to have problems. Best, Jen Galaxy team On 2/20/12 3:04 AM, Florian Peschke wrote: ___

[galaxy-user] ftp Server unavailable

2012-02-20 Thread Florian Peschke
attachment: florian.peschke.vcf___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail

[galaxy-user] ftp Server unavailable

2012-02-20 Thread Florian Peschke
Greetings, yesterday I used the ftp server to upload my FASTQ files. Today I tried to do this again but I cannot get a connection to the ftp server. Is the server down at the moment or is it another problem due to my account? Thank you for your help Florian attachment:

[galaxy-user] FTP in local galaxy Instance

2012-02-16 Thread Paula R. Kuser-Falcao
Hi, We have set up a local galaxy instance and the settings in the universe file to be able to upload FTPed files. The settings in the universe_wsgi.ini seem correct and are : # This should point to a directory containing subdirectories matching users' # email addresses, where Galaxy

Re: [galaxy-user] ftp server

2012-02-08 Thread Jennifer Jackson
Hello, You can FTP on the command line by using: unix% ftp main.g2.bx.psu.edu then enter you Galaxy credentials, the exact same information used when you log into your web account. user = galaxy email account pass = galaxy password The data will be loaded onto the server under you account

Re: [galaxy-user] ftp upload

2012-01-03 Thread Nate Coraor
On Dec 27, 2011, at 8:52 PM, Gabor Bartha wrote: I have tried to use ftp to upload files to main.g2.bx.psu.edu but the jobs have been failing with: 421 service not available, remote server has closed connection after about 1.5GB. Isn’t ftp the way you are supposed to upload large files?

Re: [galaxy-user] FTP and command line access in Galaxy

2011-06-28 Thread Nate Coraor
Peter Cock wrote: On Wed, Jun 22, 2011 at 6:47 AM, Robert Curtis Hendrickson curt...@uab.edu wrote: Nate, The Galaxy’s ability to pull files with user/password from FTP sites as a client is great. However, I need to pull data from an HTTP site at a sequencing center with

Re: [galaxy-user] FTP and command line access in Galaxy

2011-06-22 Thread Peter Cock
On Wed, Jun 22, 2011 at 6:47 AM, Robert Curtis Hendrickson curt...@uab.edu wrote: Nate, The Galaxy’s ability to pull files with user/password from FTP sites as a client is great. However, I need to pull data from an HTTP site at a sequencing center with user/password (already tried to get

[galaxy-user] FTP and command line access in Galaxy

2011-06-21 Thread Robert Curtis Hendrickson
Nate, The Galaxy's ability to pull files with user/password from FTP sites as a client is great. However, I need to pull data from an HTTP site at a sequencing center with user/password (already tried to get them to set up an FTP server, no luck). Any way to do this? If not, would it

[galaxy-user] FTP access to Galaxy data?

2011-02-23 Thread Ready, Robert F Jr
Greetings, I am wondering if there is a way to directly access data sets created and stored on Galaxy. A 50Gb set of raw sequencing results was uploaded via FTP, and is currently being groomed and clipped. Following the clipping, we would like to download a copy to a local cluster for analysis