Document Review
Hi, I have 10 ticket with 10 different document for review is there a report pull all review and see how many itration review gone through how long each take to fix etc., Regards Siva -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "Review Board Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/reviewboard/41fe95aa-17d9-492f-b2bd-6bc92b085ba1o%40googlegroups.com.
Re: PDF Document Review does not allow replying to comments from the file review.
On Wednesday, November 25, 2015, Carel Combrink wrote: > Hi Christian, > > We'll take a look and see what's going on here. >> > Are you in a situation where you can reproduce the 'issue'? > > >> We're gearing up for a new bug fix release of Power Pack, so we'll be >> sure to incorporate any fixes we come up with. >> > Any ETA perhaps? > At the moment, I'm out of town for the holidays. I'll try to reproduce in the next couple of days, but until I know where the problem originates, I can't give an ETA. Christian > > Regards, > -- -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: PDF Document Review does not allow replying to comments from the file review.
Hi Christian, We'll take a look and see what's going on here. > Are you in a situation where you can reproduce the 'issue'? > We're gearing up for a new bug fix release of Power Pack, so we'll be sure > to incorporate any fixes we come up with. > Any ETA perhaps? Regards, -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: PDF Document Review does not allow replying to comments from the file review.
Hi Carel, We'll take a look and see what's going on here. We're gearing up for a new bug fix release of Power Pack, so we'll be sure to incorporate any fixes we come up with. It's possible there was a regression with Review Board 2.5.x. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com On Wed, Nov 25, 2015 at 4:42 AM, Carel Combrink wrote: > Hi, > > We are evaluating the Review Board Power Pack with the following versions: > Review Board: 2.5.1.1 > Power Pack: 1.3.4 > > According to the documentation on "PDF Document Review > <https://www.reviewboard.org/docs/powerpack/dev/powerpack/manual/pdf/#reading-existing-comments>" > the following should happen for existing comments, from my understanding: > 1. Comment region is shown in blue for existing comment. > 2. Mouse over the region and a tooltip shows the comment. > Then the part that does not work: "If you click on the region, the > comment dialog will appear, along with a blue side panel on the left > showing those existing comments..." > > If I click the region, nothing happens and there is no "Reply" link or > shortcut to reply to the comment. Thus I have to go back to the Reviews > page, search for the relevant comment in the list of comments/issues and > then add a reply. After the reply was posted I need to go back to the > document page and scroll to where I was and continue with the review or I > can click the link to the comment. > > Is this supposed to happen and I am misinterpreting the documentation, is > there a bug in the latest version of Power Pack, or did I miss something > during the setup? > > PS: The documentation on the web for power pack is for version 1.3.1. > > Any help will be appreciated. > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
PDF Document Review does not allow replying to comments from the file review.
Hi, We are evaluating the Review Board Power Pack with the following versions: Review Board: 2.5.1.1 Power Pack: 1.3.4 According to the documentation on "PDF Document Review <https://www.reviewboard.org/docs/powerpack/dev/powerpack/manual/pdf/#reading-existing-comments>" the following should happen for existing comments, from my understanding: 1. Comment region is shown in blue for existing comment. 2. Mouse over the region and a tooltip shows the comment. Then the part that does not work: "If you click on the region, the comment dialog will appear, along with a blue side panel on the left showing those existing comments..." If I click the region, nothing happens and there is no "Reply" link or shortcut to reply to the comment. Thus I have to go back to the Reviews page, search for the relevant comment in the list of comments/issues and then add a reply. After the reply was posted I need to go back to the document page and scroll to where I was and continue with the review or I can click the link to the comment. Is this supposed to happen and I am misinterpreting the documentation, is there a bug in the latest version of Power Pack, or did I miss something during the setup? PS: The documentation on the web for power pack is for version 1.3.1. Any help will be appreciated. -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Issues with document review in Powerpack
Hi Johan, Glad it works! We'll be officially releasing/announcing that build tomorrow. Thanks for sanity-checking that it works :) Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com -Original Message- From: Johan Borkhuis Reply: Johan Borkhuis > Date: March 19, 2015 at 12:42:30 AM To: reviewboard@googlegroups.com > Cc: borkh...@gmail.com >, christ...@beanbaginc.com > Subject: Re: Issues with document review in Powerpack > Christian, > > I updated the installation, and now everything is looking fine. Thanks for > the quick response! > > Regards, > Johan Borkhuis > > > On Thursday, March 19, 2015 at 1:53:47 AM UTC+1, Christian Hammond wrote: > > > > Hi Johan, > > > > Go ahead and upgrade both Djblets and Power Pack: > > > > sudo easy_install -U Djblets ReviewBoardPowerPack > > > > And restart Apache. Things should be working now. Let me know if that's > > not the case :) > > > > Thanks for your patience! > > > > Christian > > > > -- > > Christian Hammond - chri...@beanbaginc.com > > Review Board - http://www.reviewboard.org > > Beanbag, Inc. - http://www.beanbaginc.com > > > > On Wed, Mar 18, 2015 at 3:26 PM, Christian Hammond > > > wrote: > > > >> Hi, > >> > >> I found the problem. I'll be working on getting new Djblets and Power > >> Pack releases out today that fix it. > >> > >> Christian > >> > >> -- > >> Christian Hammond - chri...@beanbaginc.com > >> Review Board - http://www.reviewboard.org > >> Beanbag, Inc. - http://www.beanbaginc.com > >> > >> On Wed, Mar 18, 2015 at 2:47 PM, Christian Hammond < > >> chri...@beanbaginc.com > wrote: > >> > >>> Hi Johan, > >>> > >>> Glad I wasn't totally imagining things, but I realize now that that was > >>> our build machine's file path we're seeing. > >>> > >>> It does look like commenting here has regressed. I'm looking into it, > >>> and will let you know what I find out. > >>> > >>> Christian > >>> > >>> -- > >>> Christian Hammond - chri...@beanbaginc.com > >>> Review Board - http://www.reviewboard.org > >>> Beanbag, Inc. - http://www.beanbaginc.com > >>> > >>> On Wed, Mar 18, 2015 at 8:03 AM, Johan Borkhuis > >>> > wrote: > >>> > >>>> Christian, > >>>> > >>>> I did install python-imaging, and updated ReviewBoard and PowerPack > >>>> (and also did an rb-site upgrade and restart of Apache) and now I get the > >>>> image on the review-page. Also the "Loading..." at the top is gone and no > >>>> errors are reported anymore. > >>>> > >>>> But creating a review-comments is still not possible. I still get an > >>>> "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no > >>>> messages in the reviewboard log, and also no errors in the Apache log > >>>> (except for the HTTP 500 message). > >>>> > >>>> BTW: I now saw where your reference to OSX came from, in the logfile. > >>>> > >>>> Regards, > >>>> Johan > >>>> > >>>> > >>>> On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: > >>>>> > >>>>> Christian, > >>>>> > >>>>> 3 AM is not the best time for things like this (I know from my own > >>>>> experience :-), but I really appreciate the help. I will start looking > >>>>> into > >>>>> the direction you indicated, and if I have any additional info I will > >>>>> share > >>>>> that. > >>>>> > >>>>> Regards, > >>>>> Johan Borkhuis > >>>>> > >>>>> > >>>>> On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond > >>>>> wrote: > >>>>>> > >>>>>> Hi Johan, > >>>>>> > >>>>>> My apologies. I thought I read an OSX-related path in that output > >>>>>> (which had confused me), but I must have been looking at something > >>>>>> else. &
Re: Issues with document review in Powerpack
Christian, I updated the installation, and now everything is looking fine. Thanks for the quick response! Regards, Johan Borkhuis On Thursday, March 19, 2015 at 1:53:47 AM UTC+1, Christian Hammond wrote: > > Hi Johan, > > Go ahead and upgrade both Djblets and Power Pack: > > sudo easy_install -U Djblets ReviewBoardPowerPack > > And restart Apache. Things should be working now. Let me know if that's > not the case :) > > Thanks for your patience! > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - http://www.reviewboard.org > Beanbag, Inc. - http://www.beanbaginc.com > > On Wed, Mar 18, 2015 at 3:26 PM, Christian Hammond > wrote: > >> Hi, >> >> I found the problem. I'll be working on getting new Djblets and Power >> Pack releases out today that fix it. >> >> Christian >> >> -- >> Christian Hammond - chri...@beanbaginc.com >> Review Board - http://www.reviewboard.org >> Beanbag, Inc. - http://www.beanbaginc.com >> >> On Wed, Mar 18, 2015 at 2:47 PM, Christian Hammond < >> chri...@beanbaginc.com > wrote: >> >>> Hi Johan, >>> >>> Glad I wasn't totally imagining things, but I realize now that that was >>> our build machine's file path we're seeing. >>> >>> It does look like commenting here has regressed. I'm looking into it, >>> and will let you know what I find out. >>> >>> Christian >>> >>> -- >>> Christian Hammond - chri...@beanbaginc.com >>> Review Board - http://www.reviewboard.org >>> Beanbag, Inc. - http://www.beanbaginc.com >>> >>> On Wed, Mar 18, 2015 at 8:03 AM, Johan Borkhuis >> > wrote: >>> >>>> Christian, >>>> >>>> I did install python-imaging, and updated ReviewBoard and PowerPack >>>> (and also did an rb-site upgrade and restart of Apache) and now I get the >>>> image on the review-page. Also the "Loading..." at the top is gone and no >>>> errors are reported anymore. >>>> >>>> But creating a review-comments is still not possible. I still get an >>>> "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no >>>> messages in the reviewboard log, and also no errors in the Apache log >>>> (except for the HTTP 500 message). >>>> >>>> BTW: I now saw where your reference to OSX came from, in the logfile. >>>> >>>> Regards, >>>> Johan >>>> >>>> >>>> On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: >>>>> >>>>> Christian, >>>>> >>>>> 3 AM is not the best time for things like this (I know from my own >>>>> experience :-), but I really appreciate the help. I will start looking >>>>> into >>>>> the direction you indicated, and if I have any additional info I will >>>>> share >>>>> that. >>>>> >>>>> Regards, >>>>> Johan Borkhuis >>>>> >>>>> >>>>> On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond >>>>> wrote: >>>>>> >>>>>> Hi Johan, >>>>>> >>>>>> My apologies. I thought I read an OSX-related path in that output >>>>>> (which had confused me), but I must have been looking at something else. >>>>>> (It's 3AM here now -- I'm pretty tired.) >>>>>> >>>>>> Okay, given that it's Debian, what I'd suggest is seeing if there's a >>>>>> newer PIL or Pillow package that you can apt-get. This likely will have >>>>>> the >>>>>> right modules compiled. >>>>>> >>>>>> Failing that, what you'd want to do is remove PIL from the system, >>>>>> then ensure you have the development packages needed to build Pillow. >>>>>> These >>>>>> instructions should serve as a starting point: >>>>>> >>>>>> http://pillow.readthedocs.org/en/latest/installation.html# >>>>>> linux-installation >>>>>> >>>>>> You can then install Pillow using easy_install or pip install. As >>>>>> part of the install process, it will compile Pillow against those >>
Re: Issues with document review in Powerpack
Hi Johan, Go ahead and upgrade both Djblets and Power Pack: sudo easy_install -U Djblets ReviewBoardPowerPack And restart Apache. Things should be working now. Let me know if that's not the case :) Thanks for your patience! Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On Wed, Mar 18, 2015 at 3:26 PM, Christian Hammond wrote: > Hi, > > I found the problem. I'll be working on getting new Djblets and Power Pack > releases out today that fix it. > > Christian > > -- > Christian Hammond - christ...@beanbaginc.com > Review Board - http://www.reviewboard.org > Beanbag, Inc. - http://www.beanbaginc.com > > On Wed, Mar 18, 2015 at 2:47 PM, Christian Hammond < > christ...@beanbaginc.com> wrote: > >> Hi Johan, >> >> Glad I wasn't totally imagining things, but I realize now that that was >> our build machine's file path we're seeing. >> >> It does look like commenting here has regressed. I'm looking into it, and >> will let you know what I find out. >> >> Christian >> >> -- >> Christian Hammond - christ...@beanbaginc.com >> Review Board - http://www.reviewboard.org >> Beanbag, Inc. - http://www.beanbaginc.com >> >> On Wed, Mar 18, 2015 at 8:03 AM, Johan Borkhuis >> wrote: >> >>> Christian, >>> >>> I did install python-imaging, and updated ReviewBoard and PowerPack (and >>> also did an rb-site upgrade and restart of Apache) and now I get the image >>> on the review-page. Also the "Loading..." at the top is gone and no errors >>> are reported anymore. >>> >>> But creating a review-comments is still not possible. I still get an >>> "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no >>> messages in the reviewboard log, and also no errors in the Apache log >>> (except for the HTTP 500 message). >>> >>> BTW: I now saw where your reference to OSX came from, in the logfile. >>> >>> Regards, >>> Johan >>> >>> >>> On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: >>>> >>>> Christian, >>>> >>>> 3 AM is not the best time for things like this (I know from my own >>>> experience :-), but I really appreciate the help. I will start looking into >>>> the direction you indicated, and if I have any additional info I will share >>>> that. >>>> >>>> Regards, >>>> Johan Borkhuis >>>> >>>> >>>> On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond >>>> wrote: >>>>> >>>>> Hi Johan, >>>>> >>>>> My apologies. I thought I read an OSX-related path in that output >>>>> (which had confused me), but I must have been looking at something else. >>>>> (It's 3AM here now -- I'm pretty tired.) >>>>> >>>>> Okay, given that it's Debian, what I'd suggest is seeing if there's a >>>>> newer PIL or Pillow package that you can apt-get. This likely will have >>>>> the >>>>> right modules compiled. >>>>> >>>>> Failing that, what you'd want to do is remove PIL from the system, >>>>> then ensure you have the development packages needed to build Pillow. >>>>> These >>>>> instructions should serve as a starting point: >>>>> >>>>> http://pillow.readthedocs.org/en/latest/installation.html# >>>>> linux-installation >>>>> >>>>> You can then install Pillow using easy_install or pip install. As part >>>>> of the install process, it will compile Pillow against those modules, and >>>>> give you a summary of what decoders are included and what are missing. >>>>> >>>>> Once you have an upgraded version, restart Apache and give it another >>>>> try. It should begin to work. >>>>> >>>>> If you still have problems, I'll be happy to help out with them after >>>>> I get some sleep :) >>>>> >>>>> Christian >>>>> >>>>> -- >>>>> Christian Hammond - chri...@beanbaginc.com >>>>> Review Board - https://www.reviewboard.org >>>>> Beanbag, Inc. - https://www.beanbaginc.com >>>>> >&
Re: Issues with document review in Powerpack
Hi, I found the problem. I'll be working on getting new Djblets and Power Pack releases out today that fix it. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On Wed, Mar 18, 2015 at 2:47 PM, Christian Hammond wrote: > Hi Johan, > > Glad I wasn't totally imagining things, but I realize now that that was > our build machine's file path we're seeing. > > It does look like commenting here has regressed. I'm looking into it, and > will let you know what I find out. > > Christian > > -- > Christian Hammond - christ...@beanbaginc.com > Review Board - http://www.reviewboard.org > Beanbag, Inc. - http://www.beanbaginc.com > > On Wed, Mar 18, 2015 at 8:03 AM, Johan Borkhuis > wrote: > >> Christian, >> >> I did install python-imaging, and updated ReviewBoard and PowerPack (and >> also did an rb-site upgrade and restart of Apache) and now I get the image >> on the review-page. Also the "Loading..." at the top is gone and no errors >> are reported anymore. >> >> But creating a review-comments is still not possible. I still get an >> "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no >> messages in the reviewboard log, and also no errors in the Apache log >> (except for the HTTP 500 message). >> >> BTW: I now saw where your reference to OSX came from, in the logfile. >> >> Regards, >> Johan >> >> >> On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: >>> >>> Christian, >>> >>> 3 AM is not the best time for things like this (I know from my own >>> experience :-), but I really appreciate the help. I will start looking into >>> the direction you indicated, and if I have any additional info I will share >>> that. >>> >>> Regards, >>> Johan Borkhuis >>> >>> >>> On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond >>> wrote: >>>> >>>> Hi Johan, >>>> >>>> My apologies. I thought I read an OSX-related path in that output >>>> (which had confused me), but I must have been looking at something else. >>>> (It's 3AM here now -- I'm pretty tired.) >>>> >>>> Okay, given that it's Debian, what I'd suggest is seeing if there's a >>>> newer PIL or Pillow package that you can apt-get. This likely will have the >>>> right modules compiled. >>>> >>>> Failing that, what you'd want to do is remove PIL from the system, then >>>> ensure you have the development packages needed to build Pillow. These >>>> instructions should serve as a starting point: >>>> >>>> http://pillow.readthedocs.org/en/latest/installation.html# >>>> linux-installation >>>> >>>> You can then install Pillow using easy_install or pip install. As part >>>> of the install process, it will compile Pillow against those modules, and >>>> give you a summary of what decoders are included and what are missing. >>>> >>>> Once you have an upgraded version, restart Apache and give it another >>>> try. It should begin to work. >>>> >>>> If you still have problems, I'll be happy to help out with them after I >>>> get some sleep :) >>>> >>>> Christian >>>> >>>> -- >>>> Christian Hammond - chri...@beanbaginc.com >>>> Review Board - https://www.reviewboard.org >>>> Beanbag, Inc. - https://www.beanbaginc.com >>>> >>>> -Original Message- >>>> From: Johan Borkhuis >>>> Reply: Johan Borkhuis > >>>> Date: March 18, 2015 at 2:29:39 AM >>>> To: revie...@googlegroups.com > >>>> Cc: bork...@gmail.com >, chri...@beanbaginc.com < >>>> chri...@beanbaginc.com>> >>>> Subject: Re: Issues with document review in Powerpack >>>> >>>> > Christian, >>>> > >>>> > I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS >>>> X, we >>>> > are running on a Debian 7.4 host. >>>> > >>>> > The following packages are installed (I skipped Django, Djblets and >>>> > ReviewBoard packages): >>>> > docutils-0.11-py2.7.egg >>>> > easy-install.pth >>>> > ecdsa-0.10-py2.7.
Re: Issues with document review in Powerpack
Hi Johan, Glad I wasn't totally imagining things, but I realize now that that was our build machine's file path we're seeing. It does look like commenting here has regressed. I'm looking into it, and will let you know what I find out. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On Wed, Mar 18, 2015 at 8:03 AM, Johan Borkhuis wrote: > Christian, > > I did install python-imaging, and updated ReviewBoard and PowerPack (and > also did an rb-site upgrade and restart of Apache) and now I get the image > on the review-page. Also the "Loading..." at the top is gone and no errors > are reported anymore. > > But creating a review-comments is still not possible. I still get an > "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no > messages in the reviewboard log, and also no errors in the Apache log > (except for the HTTP 500 message). > > BTW: I now saw where your reference to OSX came from, in the logfile. > > Regards, > Johan > > > On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: >> >> Christian, >> >> 3 AM is not the best time for things like this (I know from my own >> experience :-), but I really appreciate the help. I will start looking into >> the direction you indicated, and if I have any additional info I will share >> that. >> >> Regards, >> Johan Borkhuis >> >> >> On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond >> wrote: >>> >>> Hi Johan, >>> >>> My apologies. I thought I read an OSX-related path in that output (which >>> had confused me), but I must have been looking at something else. (It's 3AM >>> here now -- I'm pretty tired.) >>> >>> Okay, given that it's Debian, what I'd suggest is seeing if there's a >>> newer PIL or Pillow package that you can apt-get. This likely will have the >>> right modules compiled. >>> >>> Failing that, what you'd want to do is remove PIL from the system, then >>> ensure you have the development packages needed to build Pillow. These >>> instructions should serve as a starting point: >>> >>> http://pillow.readthedocs.org/en/latest/installation.html# >>> linux-installation >>> >>> You can then install Pillow using easy_install or pip install. As part >>> of the install process, it will compile Pillow against those modules, and >>> give you a summary of what decoders are included and what are missing. >>> >>> Once you have an upgraded version, restart Apache and give it another >>> try. It should begin to work. >>> >>> If you still have problems, I'll be happy to help out with them after I >>> get some sleep :) >>> >>> Christian >>> >>> -- >>> Christian Hammond - chri...@beanbaginc.com >>> Review Board - https://www.reviewboard.org >>> Beanbag, Inc. - https://www.beanbaginc.com >>> >>> -Original Message- >>> From: Johan Borkhuis >>> Reply: Johan Borkhuis > >>> Date: March 18, 2015 at 2:29:39 AM >>> To: revie...@googlegroups.com > >>> Cc: bork...@gmail.com >, chri...@beanbaginc.com < >>> chri...@beanbaginc.com>> >>> Subject: Re: Issues with document review in Powerpack >>> >>> > Christian, >>> > >>> > I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS >>> X, we >>> > are running on a Debian 7.4 host. >>> > >>> > The following packages are installed (I skipped Django, Djblets and >>> > ReviewBoard packages): >>> > docutils-0.11-py2.7.egg >>> > easy-install.pth >>> > ecdsa-0.10-py2.7.egg >>> > feedparser-5.1.3-py2.7.egg >>> > futures-2.1.6-py2.7.egg >>> > Markdown-2.4.1-py2.7.egg >>> > Markdown-2.4-py2.7.egg >>> > mimeparse-0.1.3-py2.7.egg >>> > paramiko-1.12.2-py2.7.egg >>> > PIL-1.1.7-py2.7-linux-i686.egg >>> > pillowfight-0.2-py2.7.egg >>> > pycrypto-2.6.1-py2.7-linux-i686.egg >>> > Pygments-1.6-py2.7.egg >>> > python_dateutil-1.5-py2.7.egg >>> > python_memcached-1.53-py2.7.egg >>> > python_ntlm-1.1.0-py2.7.egg >>> > pytz-2013.9-py2.7.egg >>> > rbnotefield-1.0-py2.7.egg >>> > rbseverity-0.5.1-py2.7.egg >>> > recaptcha_client
Re: Issues with document review in Powerpack
Christian, I did install python-imaging, and updated ReviewBoard and PowerPack (and also did an rb-site upgrade and restart of Apache) and now I get the image on the review-page. Also the "Loading..." at the top is gone and no errors are reported anymore. But creating a review-comments is still not possible. I still get an "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". But there are no messages in the reviewboard log, and also no errors in the Apache log (except for the HTTP 500 message). BTW: I now saw where your reference to OSX came from, in the logfile. Regards, Johan On Wednesday, March 18, 2015 at 12:24:41 PM UTC+1, Johan Borkhuis wrote: > > Christian, > > 3 AM is not the best time for things like this (I know from my own > experience :-), but I really appreciate the help. I will start looking into > the direction you indicated, and if I have any additional info I will share > that. > > Regards, > Johan Borkhuis > > > On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond wrote: >> >> Hi Johan, >> >> My apologies. I thought I read an OSX-related path in that output (which >> had confused me), but I must have been looking at something else. (It's 3AM >> here now -- I'm pretty tired.) >> >> Okay, given that it's Debian, what I'd suggest is seeing if there's a >> newer PIL or Pillow package that you can apt-get. This likely will have the >> right modules compiled. >> >> Failing that, what you'd want to do is remove PIL from the system, then >> ensure you have the development packages needed to build Pillow. These >> instructions should serve as a starting point: >> >> >> http://pillow.readthedocs.org/en/latest/installation.html#linux-installation >> >> You can then install Pillow using easy_install or pip install. As part of >> the install process, it will compile Pillow against those modules, and give >> you a summary of what decoders are included and what are missing. >> >> Once you have an upgraded version, restart Apache and give it another >> try. It should begin to work. >> >> If you still have problems, I'll be happy to help out with them after I >> get some sleep :) >> >> Christian >> >> -- >> Christian Hammond - chri...@beanbaginc.com >> Review Board - https://www.reviewboard.org >> Beanbag, Inc. - https://www.beanbaginc.com >> >> -Original Message- >> From: Johan Borkhuis >> Reply: Johan Borkhuis > >> Date: March 18, 2015 at 2:29:39 AM >> To: revie...@googlegroups.com > >> Cc: bork...@gmail.com >, chri...@beanbaginc.com < >> chri...@beanbaginc.com>> >> Subject: Re: Issues with document review in Powerpack >> >> > Christian, >> > >> > I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS X, >> we >> > are running on a Debian 7.4 host. >> > >> > The following packages are installed (I skipped Django, Djblets and >> > ReviewBoard packages): >> > docutils-0.11-py2.7.egg >> > easy-install.pth >> > ecdsa-0.10-py2.7.egg >> > feedparser-5.1.3-py2.7.egg >> > futures-2.1.6-py2.7.egg >> > Markdown-2.4.1-py2.7.egg >> > Markdown-2.4-py2.7.egg >> > mimeparse-0.1.3-py2.7.egg >> > paramiko-1.12.2-py2.7.egg >> > PIL-1.1.7-py2.7-linux-i686.egg >> > pillowfight-0.2-py2.7.egg >> > pycrypto-2.6.1-py2.7-linux-i686.egg >> > Pygments-1.6-py2.7.egg >> > python_dateutil-1.5-py2.7.egg >> > python_memcached-1.53-py2.7.egg >> > python_ntlm-1.1.0-py2.7.egg >> > pytz-2013.9-py2.7.egg >> > rbnotefield-1.0-py2.7.egg >> > rbseverity-0.5.1-py2.7.egg >> > recaptcha_client-1.0.6-py2.7.egg >> > Whoosh-2.6.0-py2.7.egg >> > >> > Regards, >> > Johan >> > >> > On Wednesday, March 18, 2015 at 10:21:19 AM UTC+1, Christian Hammond >> wrote: >> > > >> > > Hi Johan, >> > > >> > > Okay, this sounds like your version of PIL or Pillow is missing a >> decoder >> > > needed for thumbnail generation to work. >> > > >> > > First, can you verify which you're using? You can look to see if a >> PIL or >> > > Pillow directory is in /usr/local/lib/python2.7/dist-packages/. >> > > >> > > Also, do you use homebrew? On MacOS X, there's a couple different >> ways to &g
Re: Issues with document review in Powerpack
Christian, 3 AM is not the best time for things like this (I know from my own experience :-), but I really appreciate the help. I will start looking into the direction you indicated, and if I have any additional info I will share that. Regards, Johan Borkhuis On Wednesday, March 18, 2015 at 11:16:44 AM UTC+1, Christian Hammond wrote: > > Hi Johan, > > My apologies. I thought I read an OSX-related path in that output (which > had confused me), but I must have been looking at something else. (It's 3AM > here now -- I'm pretty tired.) > > Okay, given that it's Debian, what I'd suggest is seeing if there's a > newer PIL or Pillow package that you can apt-get. This likely will have the > right modules compiled. > > Failing that, what you'd want to do is remove PIL from the system, then > ensure you have the development packages needed to build Pillow. These > instructions should serve as a starting point: > > > http://pillow.readthedocs.org/en/latest/installation.html#linux-installation > > You can then install Pillow using easy_install or pip install. As part of > the install process, it will compile Pillow against those modules, and give > you a summary of what decoders are included and what are missing. > > Once you have an upgraded version, restart Apache and give it another try. > It should begin to work. > > If you still have problems, I'll be happy to help out with them after I > get some sleep :) > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > -Original Message- > From: Johan Borkhuis > > Reply: Johan Borkhuis >> > Date: March 18, 2015 at 2:29:39 AM > To: revie...@googlegroups.com >> > Cc: bork...@gmail.com >>, > chri...@beanbaginc.com >> > > Subject: Re: Issues with document review in Powerpack > > > Christian, > > > > I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS X, > we > > are running on a Debian 7.4 host. > > > > The following packages are installed (I skipped Django, Djblets and > > ReviewBoard packages): > > docutils-0.11-py2.7.egg > > easy-install.pth > > ecdsa-0.10-py2.7.egg > > feedparser-5.1.3-py2.7.egg > > futures-2.1.6-py2.7.egg > > Markdown-2.4.1-py2.7.egg > > Markdown-2.4-py2.7.egg > > mimeparse-0.1.3-py2.7.egg > > paramiko-1.12.2-py2.7.egg > > PIL-1.1.7-py2.7-linux-i686.egg > > pillowfight-0.2-py2.7.egg > > pycrypto-2.6.1-py2.7-linux-i686.egg > > Pygments-1.6-py2.7.egg > > python_dateutil-1.5-py2.7.egg > > python_memcached-1.53-py2.7.egg > > python_ntlm-1.1.0-py2.7.egg > > pytz-2013.9-py2.7.egg > > rbnotefield-1.0-py2.7.egg > > rbseverity-0.5.1-py2.7.egg > > recaptcha_client-1.0.6-py2.7.egg > > Whoosh-2.6.0-py2.7.egg > > > > Regards, > > Johan > > > > On Wednesday, March 18, 2015 at 10:21:19 AM UTC+1, Christian Hammond > wrote: > > > > > > Hi Johan, > > > > > > Okay, this sounds like your version of PIL or Pillow is missing a > decoder > > > needed for thumbnail generation to work. > > > > > > First, can you verify which you're using? You can look to see if a PIL > or > > > Pillow directory is in /usr/local/lib/python2.7/dist-packages/. > > > > > > Also, do you use homebrew? On MacOS X, there's a couple different ways > to > > > fix this, so I want to make sure I give you decent instructions. > > > > > > Pillow is the modern replacement for PIL, and is easier to install and > get > > > running. If you're using PIL, we'll probably have you uninstall it and > > > install Pillow in its place. However, we'll need to make sure you have > a > > > couple of libraries installed first, to ensure it has this decoder. > > > > > > Christian > > > > > > -- > > > Christian Hammond - chri...@beanbaginc.com > > > Review Board - https://www.reviewboard.org > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > -Original Message- > > > From: Johan Borkhuis > > > > Reply: Johan Borkhuis >> > > > Date: March 18, 2015 at 2:11:41 AM > > > To: revie...@googlegroups.com > > >> > > > Cc: bork...@gmail.com >>, > > > chri...@beanbaginc.com >> > > > > > > Subject:
Re: Issues with document review in Powerpack
Hi Johan, My apologies. I thought I read an OSX-related path in that output (which had confused me), but I must have been looking at something else. (It's 3AM here now -- I'm pretty tired.) Okay, given that it's Debian, what I'd suggest is seeing if there's a newer PIL or Pillow package that you can apt-get. This likely will have the right modules compiled. Failing that, what you'd want to do is remove PIL from the system, then ensure you have the development packages needed to build Pillow. These instructions should serve as a starting point: http://pillow.readthedocs.org/en/latest/installation.html#linux-installation You can then install Pillow using easy_install or pip install. As part of the install process, it will compile Pillow against those modules, and give you a summary of what decoders are included and what are missing. Once you have an upgraded version, restart Apache and give it another try. It should begin to work. If you still have problems, I'll be happy to help out with them after I get some sleep :) Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com -Original Message- From: Johan Borkhuis Reply: Johan Borkhuis > Date: March 18, 2015 at 2:29:39 AM To: reviewboard@googlegroups.com > Cc: borkh...@gmail.com >, christ...@beanbaginc.com > Subject: Re: Issues with document review in Powerpack > Christian, > > I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS X, we > are running on a Debian 7.4 host. > > The following packages are installed (I skipped Django, Djblets and > ReviewBoard packages): > docutils-0.11-py2.7.egg > easy-install.pth > ecdsa-0.10-py2.7.egg > feedparser-5.1.3-py2.7.egg > futures-2.1.6-py2.7.egg > Markdown-2.4.1-py2.7.egg > Markdown-2.4-py2.7.egg > mimeparse-0.1.3-py2.7.egg > paramiko-1.12.2-py2.7.egg > PIL-1.1.7-py2.7-linux-i686.egg > pillowfight-0.2-py2.7.egg > pycrypto-2.6.1-py2.7-linux-i686.egg > Pygments-1.6-py2.7.egg > python_dateutil-1.5-py2.7.egg > python_memcached-1.53-py2.7.egg > python_ntlm-1.1.0-py2.7.egg > pytz-2013.9-py2.7.egg > rbnotefield-1.0-py2.7.egg > rbseverity-0.5.1-py2.7.egg > recaptcha_client-1.0.6-py2.7.egg > Whoosh-2.6.0-py2.7.egg > > Regards, > Johan > > On Wednesday, March 18, 2015 at 10:21:19 AM UTC+1, Christian Hammond wrote: > > > > Hi Johan, > > > > Okay, this sounds like your version of PIL or Pillow is missing a decoder > > needed for thumbnail generation to work. > > > > First, can you verify which you're using? You can look to see if a PIL or > > Pillow directory is in /usr/local/lib/python2.7/dist-packages/. > > > > Also, do you use homebrew? On MacOS X, there's a couple different ways to > > fix this, so I want to make sure I give you decent instructions. > > > > Pillow is the modern replacement for PIL, and is easier to install and get > > running. If you're using PIL, we'll probably have you uninstall it and > > install Pillow in its place. However, we'll need to make sure you have a > > couple of libraries installed first, to ensure it has this decoder. > > > > Christian > > > > -- > > Christian Hammond - chri...@beanbaginc.com > > Review Board - https://www.reviewboard.org > > Beanbag, Inc. - https://www.beanbaginc.com > > > > -Original Message- > > From: Johan Borkhuis > > > Reply: Johan Borkhuis >> > > Date: March 18, 2015 at 2:11:41 AM > > To: revie...@googlegroups.com > > >> > > Cc: bork...@gmail.com >>, > > chri...@beanbaginc.com >> > > > > Subject: Re: Issues with document review in Powerpack > > > > > Christian, > > > > > > I enabled logging in ReviewBoard: > > > > > > 2015-03-18 08:56:18,605 - ERROR - - Failed to convert data uri to image: > > > decoder zip not available. > > > 2015-03-18 08:56:18,606 - ERROR - - Error when calling get_thumbnail for > > > MimetypeHandler > 0xba792b0c>: decoder zip not available > > > Traceback (most recent call last): > > > File > > > > > "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.15-py2.7.egg/reviewboard/attachments/models.py", > > > > > > > line 89, in _set_thumbnail > > > self.mimetype_handler.set_thumbnail(data) > > > File "build/bdist.macosx-10.10-intel/egg/rbpowerpack/pdf/mimetypes.py", > > > line 85, in set_thumbnail > > > IOError: decoder zip not available > > > > > > No JavaScript errors are repo
Re: Issues with document review in Powerpack
Christian, I have PIL-1.1.7-py2.7-linux-i686.egg installed. We are not using OS X, we are running on a Debian 7.4 host. The following packages are installed (I skipped Django, Djblets and ReviewBoard packages): docutils-0.11-py2.7.egg easy-install.pth ecdsa-0.10-py2.7.egg feedparser-5.1.3-py2.7.egg futures-2.1.6-py2.7.egg Markdown-2.4.1-py2.7.egg Markdown-2.4-py2.7.egg mimeparse-0.1.3-py2.7.egg paramiko-1.12.2-py2.7.egg PIL-1.1.7-py2.7-linux-i686.egg pillowfight-0.2-py2.7.egg pycrypto-2.6.1-py2.7-linux-i686.egg Pygments-1.6-py2.7.egg python_dateutil-1.5-py2.7.egg python_memcached-1.53-py2.7.egg python_ntlm-1.1.0-py2.7.egg pytz-2013.9-py2.7.egg rbnotefield-1.0-py2.7.egg rbseverity-0.5.1-py2.7.egg recaptcha_client-1.0.6-py2.7.egg Whoosh-2.6.0-py2.7.egg Regards, Johan On Wednesday, March 18, 2015 at 10:21:19 AM UTC+1, Christian Hammond wrote: > > Hi Johan, > > Okay, this sounds like your version of PIL or Pillow is missing a decoder > needed for thumbnail generation to work. > > First, can you verify which you're using? You can look to see if a PIL or > Pillow directory is in /usr/local/lib/python2.7/dist-packages/. > > Also, do you use homebrew? On MacOS X, there's a couple different ways to > fix this, so I want to make sure I give you decent instructions. > > Pillow is the modern replacement for PIL, and is easier to install and get > running. If you're using PIL, we'll probably have you uninstall it and > install Pillow in its place. However, we'll need to make sure you have a > couple of libraries installed first, to ensure it has this decoder. > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > -Original Message- > From: Johan Borkhuis > > Reply: Johan Borkhuis >> > Date: March 18, 2015 at 2:11:41 AM > To: revie...@googlegroups.com >> > Cc: bork...@gmail.com >>, > chri...@beanbaginc.com >> > > Subject: Re: Issues with document review in Powerpack > > > Christian, > > > > I enabled logging in ReviewBoard: > > > > 2015-03-18 08:56:18,605 - ERROR - - Failed to convert data uri to image: > > decoder zip not available. > > 2015-03-18 08:56:18,606 - ERROR - - Error when calling get_thumbnail for > > MimetypeHandler > 0xba792b0c>: decoder zip not available > > Traceback (most recent call last): > > File > > > "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.15-py2.7.egg/reviewboard/attachments/models.py", > > > > line 89, in _set_thumbnail > > self.mimetype_handler.set_thumbnail(data) > > File "build/bdist.macosx-10.10-intel/egg/rbpowerpack/pdf/mimetypes.py", > > line 85, in set_thumbnail > > IOError: decoder zip not available > > > > No JavaScript errors are reported, only the file is being downloaded > > multiple times per second, so the log is being flushed with these > messages. > > > > When trying to create a comment in the document I get this error: > > TypeError: this.commentDlg.is is not a function > > > http://revboard.eu.omron.net/static/ext/rbpowerpack.extension.PowerPackExtension/js/powerpack-pdf.min.aaa0c6673283.js > > > > Line 1 > > > > This also gives the following message in the ReviewBoard log: > > 2015-03-18 09:09:44,054 - ERROR - - PDF Review UI: Could not convert > > thumbnailData to stored image for file attachment comment 109: decoder > zip > > not available > > > > It looks like both are related to a missing decoder zip. > > > > BTW: I also use Comment Severity 0.5.1 > > > > Regards, > > Johan > > > > On Wednesday, March 18, 2015 at 9:25:31 AM UTC+1, Christian Hammond > wrote: > > > > > > Hi Johan, > > > > > > Is there anything in the reviewboard.log file (if that's enabled)? > > > > > > The "request_info" KeyError usually indicates that something with the > > > Review Board logging setup got into an inconsistent state. It might be > > > masking the real error. > > > > > > Also, when you load a page with a PDF file, and it just spins > > > indefinitely, are there any JavaScript errors in the browser's > JavaScript > > > console? > > > > > > Thanks, > > > > > > Christian > > > > > > -- > > > Christian Hammond - chri...@beanbaginc.com > > > Review Board - https://www.reviewboard.org > > > Beanba
Re: Issues with document review in Powerpack
Hi Johan, Okay, this sounds like your version of PIL or Pillow is missing a decoder needed for thumbnail generation to work. First, can you verify which you're using? You can look to see if a PIL or Pillow directory is in /usr/local/lib/python2.7/dist-packages/. Also, do you use homebrew? On MacOS X, there's a couple different ways to fix this, so I want to make sure I give you decent instructions. Pillow is the modern replacement for PIL, and is easier to install and get running. If you're using PIL, we'll probably have you uninstall it and install Pillow in its place. However, we'll need to make sure you have a couple of libraries installed first, to ensure it has this decoder. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com -Original Message- From: Johan Borkhuis Reply: Johan Borkhuis > Date: March 18, 2015 at 2:11:41 AM To: reviewboard@googlegroups.com > Cc: borkh...@gmail.com >, christ...@beanbaginc.com > Subject: Re: Issues with document review in Powerpack > Christian, > > I enabled logging in ReviewBoard: > > 2015-03-18 08:56:18,605 - ERROR - - Failed to convert data uri to image: > decoder zip not available. > 2015-03-18 08:56:18,606 - ERROR - - Error when calling get_thumbnail for > MimetypeHandler > 0xba792b0c>: decoder zip not available > Traceback (most recent call last): > File > "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.15-py2.7.egg/reviewboard/attachments/models.py", > > line 89, in _set_thumbnail > self.mimetype_handler.set_thumbnail(data) > File "build/bdist.macosx-10.10-intel/egg/rbpowerpack/pdf/mimetypes.py", > line 85, in set_thumbnail > IOError: decoder zip not available > > No JavaScript errors are reported, only the file is being downloaded > multiple times per second, so the log is being flushed with these messages. > > When trying to create a comment in the document I get this error: > TypeError: this.commentDlg.is is not a function > http://revboard.eu.omron.net/static/ext/rbpowerpack.extension.PowerPackExtension/js/powerpack-pdf.min.aaa0c6673283.js > > Line 1 > > This also gives the following message in the ReviewBoard log: > 2015-03-18 09:09:44,054 - ERROR - - PDF Review UI: Could not convert > thumbnailData to stored image for file attachment comment 109: decoder zip > not available > > It looks like both are related to a missing decoder zip. > > BTW: I also use Comment Severity 0.5.1 > > Regards, > Johan > > On Wednesday, March 18, 2015 at 9:25:31 AM UTC+1, Christian Hammond wrote: > > > > Hi Johan, > > > > Is there anything in the reviewboard.log file (if that's enabled)? > > > > The "request_info" KeyError usually indicates that something with the > > Review Board logging setup got into an inconsistent state. It might be > > masking the real error. > > > > Also, when you load a page with a PDF file, and it just spins > > indefinitely, are there any JavaScript errors in the browser's JavaScript > > console? > > > > Thanks, > > > > Christian > > > > -- > > Christian Hammond - chri...@beanbaginc.com > > Review Board - https://www.reviewboard.org > > Beanbag, Inc. - https://www.beanbaginc.com > > > > -Original Message----- > > From: Johan Borkhuis > > > Reply: revie...@googlegroups.com > > >> > > Date: March 18, 2015 at 1:20:55 AM > > To: revie...@googlegroups.com > > >> > > Subject: Issues with document review in Powerpack > > > > > We are trying Powerpack, and we came across some issues with the > > document > > > review: > > > > > > - After creating a document review the page shows a "Loading..." box at > > > the top that continuously appears and disappears and there is no image > > in > > > the document box, only the rotating dots. Other people get a yellow > > warning > > > sign. > > > - When trying to enter a comment in the document I get a popup with > > > "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". > > > > > > I tried removing the attached PDF and uploading it again, but this did > > not > > > help. > > > > > > We are using RB 2.0.15 with PowerPack 1.2.1. Are there any other > > required > > > packages that I need for this to work? > > > > > > From the apache error.log: > > > > > > [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): > > > [Wed
Re: Issues with document review in Powerpack
Christian, I enabled logging in ReviewBoard: 2015-03-18 08:56:18,605 - ERROR - - Failed to convert data uri to image: decoder zip not available. 2015-03-18 08:56:18,606 - ERROR - - Error when calling get_thumbnail for MimetypeHandler : decoder zip not available Traceback (most recent call last): File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.15-py2.7.egg/reviewboard/attachments/models.py", line 89, in _set_thumbnail self.mimetype_handler.set_thumbnail(data) File "build/bdist.macosx-10.10-intel/egg/rbpowerpack/pdf/mimetypes.py", line 85, in set_thumbnail IOError: decoder zip not available No JavaScript errors are reported, only the file is being downloaded multiple times per second, so the log is being flushed with these messages. When trying to create a comment in the document I get this error: TypeError: this.commentDlg.is is not a function http://revboard.eu.omron.net/static/ext/rbpowerpack.extension.PowerPackExtension/js/powerpack-pdf.min.aaa0c6673283.js Line 1 This also gives the following message in the ReviewBoard log: 2015-03-18 09:09:44,054 - ERROR - - PDF Review UI: Could not convert thumbnailData to stored image for file attachment comment 109: decoder zip not available It looks like both are related to a missing decoder zip. BTW: I also use Comment Severity 0.5.1 Regards, Johan On Wednesday, March 18, 2015 at 9:25:31 AM UTC+1, Christian Hammond wrote: > > Hi Johan, > > Is there anything in the reviewboard.log file (if that's enabled)? > > The "request_info" KeyError usually indicates that something with the > Review Board logging setup got into an inconsistent state. It might be > masking the real error. > > Also, when you load a page with a PDF file, and it just spins > indefinitely, are there any JavaScript errors in the browser's JavaScript > console? > > Thanks, > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > -Original Message- > From: Johan Borkhuis > > Reply: revie...@googlegroups.com >> > Date: March 18, 2015 at 1:20:55 AM > To: revie...@googlegroups.com >> > Subject: Issues with document review in Powerpack > > > We are trying Powerpack, and we came across some issues with the > document > > review: > > > > - After creating a document review the page shows a "Loading..." box at > > the top that continuously appears and disappears and there is no image > in > > the document box, only the rotating dots. Other people get a yellow > warning > > sign. > > - When trying to enter a comment in the document I get a popup with > > "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". > > > > I tried removing the attached PDF and uploading it again, but this did > not > > help. > > > > We are using RB 2.0.15 with PowerPack 1.2.1. Are there any other > required > > packages that I need for this to work? > > > > From the apache error.log: > > > > [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 850, in emit > > [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 723, in format > > [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 467, in format > > [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ > > [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' > > [Wed Mar 18 08:06:38 2015] [error] Logged from file mimetypes.py, line > 84 > > [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 850, in emit > > [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 723, in format > > [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) > > [Wed Mar 18 08:06:38 2015] [error] File > > "/usr/lib/python2.7/logging/__init__.py", line 467, in format > > [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ > > [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' > >
Re: Issues with document review in Powerpack
Hi Johan, Is there anything in the reviewboard.log file (if that's enabled)? The "request_info" KeyError usually indicates that something with the Review Board logging setup got into an inconsistent state. It might be masking the real error. Also, when you load a page with a PDF file, and it just spins indefinitely, are there any JavaScript errors in the browser's JavaScript console? Thanks, Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com -Original Message- From: Johan Borkhuis Reply: reviewboard@googlegroups.com > Date: March 18, 2015 at 1:20:55 AM To: reviewboard@googlegroups.com > Subject: Issues with document review in Powerpack > We are trying Powerpack, and we came across some issues with the document > review: > > - After creating a document review the page shows a "Loading..." box at > the top that continuously appears and disappears and there is no image in > the document box, only the rotating dots. Other people get a yellow warning > sign. > - When trying to enter a comment in the document I get a popup with > "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". > > I tried removing the attached PDF and uploading it again, but this did not > help. > > We are using RB 2.0.15 with PowerPack 1.2.1. Are there any other required > packages that I need for this to work? > > From the apache error.log: > > [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 850, in emit > [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 723, in format > [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 467, in format > [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ > [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' > [Wed Mar 18 08:06:38 2015] [error] Logged from file mimetypes.py, line 84 > [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 850, in emit > [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 723, in format > [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) > [Wed Mar 18 08:06:38 2015] [error] File > "/usr/lib/python2.7/logging/__init__.py", line 467, in format > [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ > [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' > [Wed Mar 18 08:06:38 2015] [error] Logged from file models.py, line 93 > > Regards, > > Johan Borkhuis > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" > group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Issues with document review in Powerpack
We are trying Powerpack, and we came across some issues with the document review: - After creating a document review the page shows a "Loading..." box at the top that continuously appears and disappears and there is no image in the document box, only the rotating dots. Other people get a yellow warning sign. - When trying to enter a comment in the document I get a popup with "Error saving comment: HTTP 500 INTERNAL SERVER ERROR". I tried removing the attached PDF and uploading it again, but this did not help. We are using RB 2.0.15 with PowerPack 1.2.1. Are there any other required packages that I need for this to work? >From the apache error.log: [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 850, in emit [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 723, in format [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 467, in format [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' [Wed Mar 18 08:06:38 2015] [error] Logged from file mimetypes.py, line 84 [Wed Mar 18 08:06:38 2015] [error] Traceback (most recent call last): [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 850, in emit [Wed Mar 18 08:06:38 2015] [error] msg = self.format(record) [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 723, in format [Wed Mar 18 08:06:38 2015] [error] return fmt.format(record) [Wed Mar 18 08:06:38 2015] [error] File "/usr/lib/python2.7/logging/__init__.py", line 467, in format [Wed Mar 18 08:06:38 2015] [error] s = self._fmt % record.__dict__ [Wed Mar 18 08:06:38 2015] [error] KeyError: u'request_info' [Wed Mar 18 08:06:38 2015] [error] Logged from file models.py, line 93 Regards, Johan Borkhuis -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Extensions for MS Word document review
Dhananjay, The extensions documentation can be found here: http://www.reviewboard.org/docs/manual/dev/extending/ Of particular interest if you want to add support for reviewing additional file types is the Review UI section: http://www.reviewboard.org/docs/manual/dev/extending/extensions/review-ui/ Note that adding support for word documents is not something that can be done quickly or easily. The Review Board Power Pack (a commercial extension) includes document review features which allow you to upload PDF files (which you could save from your word documents) and comment on them. See http://www.reviewboard.org/powerpack/ for more info on that. -David On Thu, Mar 13, 2014 at 3:37 AM, wrote: > Hi, > > We are planning to use the Reviewboard for doing the code reviews. The > tool features would also be useful for reviewing the requirement documents. > I learnt that there are extensions in the tool for adding the > customizations. Can anyone let me know the steps or methods to do the > customization for doing the document reviews in ReviewBoard? I am not an > expert in python, but the basic steps or the approach for using the > extensions would really help me do the customization. > > Regards, > > Dhananjay Joshi > > -- > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > --- > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > --- > Happy user? Let us know at http://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Extensions for MS Word document review
Hi, We are planning to use the Reviewboard for doing the code reviews. The tool features would also be useful for reviewing the requirement documents. I learnt that there are extensions in the tool for adding the customizations. Can anyone let me know the steps or methods to do the customization for doing the document reviews in ReviewBoard? I am not an expert in python, but the basic steps or the approach for using the extensions would really help me do the customization. Regards, Dhananjay Joshi -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Document review
For text documents.. have a look at the gobby server/clients. On Wed, May 27, 2009 at 4:29 PM, csudaya wrote: > > Hi Guys - > > Iam looking for a freeware document review tool. Can anybody advise > whether there is any similar tool in the lines of Review board which > can be used to review project documents ( MS Word ). > > Thanks > Udaya > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Document review
Hi Guys - Iam looking for a freeware document review tool. Can anybody advise whether there is any similar tool in the lines of Review board which can be used to review project documents ( MS Word ). Thanks Udaya --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
