Re: [uknof] Openreach withdrawal of FTTC CPEs

2016-02-03 Thread Edward Dore
Hi Neil, Were you able to find out the reason behind there not being an option for CPs to pay extra to keep the BT/Openreach supplied VDSL modem with the customer facing Ethernet port as the demarcation point for the service? Edward Dore Freethought Internet Whilst we try to ensure that all of

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-17 Thread Brian Candler
On 17/09/2015 10:19:46, James Bensley wrote: A common deployment is that we are using static IPs between CPE and exchange device, then the customer is running DHCP relay (it's configured on our CPE LAN interface) back to a central DHCP server somewhere else in their WAN. We've had some issues wi

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-17 Thread Robin Williams
On 17/09/15 10:01, James Bensley wrote: On 14 September 2015 at 22:55, Tom Hill wrote: On 14/09/15 13:32, Robin Williams wrote: I'm sure there's a sound technical reason, but again, it disadvantages smaller CPs disproportionately who may only have a few customers on each switch. I know if I

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-17 Thread James Bensley
On 14 September 2015 at 13:34, Alistair C wrote: > On 14 September 2015 at 12:43, James Bensley wrote: >> >> On 14 September 2015 at 12:08, Alistair C wrote: >> >> > Do you currently have any customers utilising centralised DHCP and relay >> > for >> > their LAN side, on FTTC? >> >> >> Yes. > I

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-17 Thread James Bensley
On 14 September 2015 at 22:55, Tom Hill wrote: > On 14/09/15 13:32, Robin Williams wrote: >> I'm sure there's a sound technical reason, but again, it disadvantages >> smaller CPs disproportionately who may only have a few customers on each >> switch. > > I know if I were building it, I'd be avoidi

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread Tom Hill
On 14/09/15 13:32, Robin Williams wrote: > I'm sure there's a sound technical reason, but again, it disadvantages > smaller CPs disproportionately who may only have a few customers on each > switch. I know if I were building it, I'd be avoiding switch stacking at _any_ cost. -- Tom

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread Alistair C
On 14 September 2015 at 12:43, James Bensley wrote: > On 14 September 2015 at 12:08, Alistair C wrote: > > > Do you currently have any customers utilising centralised DHCP and relay > for > > their LAN side, on FTTC? > > > Yes. > Interesting, are you using DHCP, PPPoE, Static, or a mixture for

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread Robin Williams
On 14/09/15 12:43, James Bensley wrote: On 14 September 2015 at 12:08, Alistair C wrote: On 14 September 2015 at 09:00, James Bensley wrote: I agree with all that you said except this bit. With the GEA NGA service from option reache Option 82 is being passed (we're using it!), they just inte

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread James Bensley
On 14 September 2015 at 12:08, Alistair C wrote: > On 14 September 2015 at 09:00, James Bensley wrote: >> >> >> I agree with all that you said except this bit. With the GEA NGA >> service from option reache Option 82 is being passed (we're using >> it!), they just intercept it an insert the link

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread Alistair C
On 14 September 2015 at 09:00, James Bensley wrote: > > I agree with all that you said except this bit. With the GEA NGA > service from option reache Option 82 is being passed (we're using > it!), they just intercept it an insert the link speed as extra values. > Do you currently have any custom

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-14 Thread James Bensley
On 12 September 2015 at 19:58, Alistair C wrote: > That and the fact they effectively block DHCP option 82, utilising it for > sync data as per the SIN, thus needing a workaround for those customers who > require it. I'd argue this is a fairly typical requirement for a business > network. I agr

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-13 Thread Alistair C
On 10 September 2015 at 17:39, Paul Astle wrote: > Openreach have an excellent pedigree in offering tiered SLAs and the > removal > of the CPE leads me to question whether Openreach continue to view FTTC as > a > business grade option with future enhancements in this area - putting this > into co

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Paul Astle
I have asked the same question to my CRM and the OTA with no response so any light you could shed on it would be great. Thanks, Paul Astle This email was Sent from my iPhone please excuse any grammar and spelling mistakes. > On 10 Sep 2015, at 8:29 pm, Neil J. McRae wrote: > > Edward > It'

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Neil J. McRae
Edward It's a fair challenge I will comeback with a fuller response. Regards Neil Sent from my iPhone On 10 Sep 2015, at 17:50, Edward Dore mailto:edward.d...@freethought-internet.co.uk>> wrote: Hi Neil, I may have missed this, so apologies if it has already been explained elsewhere, but a

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Neil J. McRae
> On 10 Sep 2015, at 17:20, Alex Bloor wrote: > >> On 10/09/2015 14:59, Neil J. McRae wrote: >> What absolute codswallop. > > I have to agree with the essence of what Gordon said, I'm afraid Neil. Alex Do i agree we need to do better at managing faults? - absolutely. Do I agree that we delib

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Edward Dore
Hi Neil, I may have missed this, so apologies if it has already been explained elsewhere, but are you able to shed any light on what the official reason is for not leaving CPs with the option of paying extra to have a BT/Openreach supplied VDSL modem with the customer facing Ethernet port as th

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Paul Astle
Openreach have an excellent pedigree in offering tiered SLAs and the removal of the CPE leads me to question whether Openreach continue to view FTTC as a business grade option with future enhancements in this area - putting this into context would Openreach ever entertain removing the NID for an EA

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread John Devine
On 10/09/2015 17:19, Alex Bloor wrote: > On 10/09/2015 14:59, Neil J. McRae wrote: >> What absolute codswallop. > I have to agree with the essence of what Gordon said, I'm afraid Neil. > >> "Dodge out of fixing the faults" ?! If there is a problem and it >> needs fixing then we want to fix it. We

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Andrew Symons
On 10/09/2015 14:59, Neil J. McRae wrote: > What absolute codswallop. +1 for maintaining a managed NID option - we are a niche ISP and don't enjoy a large FTTC estate - We have insufficient scale to test and deploy large no's of early day buggy FTTC modems - generally the only USP left to smalle

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Alex Bloor
On 10/09/2015 14:59, Neil J. McRae wrote: > What absolute codswallop. I have to agree with the essence of what Gordon said, I'm afraid Neil. > "Dodge out of fixing the faults" ?! If there is a problem and it > needs fixing then we want to fix it. We want customers to be happy, I > would assert we

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Alex Bloor
On 07/09/2015 15:27, Robin Williams wrote: > What are the thoughts of smaller OR CPs represented here regarding the > withdrawal of Openreach FTTC CPEs as an option? Absolutely terrible idea, from our/my perspective. At present (with OR supplied modem) we have a fairly clear demarcation point of

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Gord Slater
On 10 September 2015 at 14:59, Neil J. McRae wrote: > >> On 10 Sep 2015, at 13:07, Gord Slater wrote: >> >> But like Brandon says, that's another issue - it's the end-end+demark >> principle. I see this as BT Group washing their hands of things as a >> business tactic to raise profits on SFI visi

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Paul Astle
terworth Subject: Re: [uknof] Openreach withdrawal of FTTC CPEs If you have a situation were a fault is not being handled professionally please feel free to contact me and I will look into it. Neil -- -- The Networking People (NorthWest) Limited. Registered office: c/

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Dave Taht
On Thu, Sep 10, 2015 at 7:11 AM, David Reader wrote: > > > On 10 Sep 2015, at 14:00, Dave Taht wrote: > >> I would in general, like to be building better CPE with open drivers >> all the way down the stack. >> >> has anyone seen this effort yet? >> >> https://lite.turris.cz/en/ > > > Yes. > > The

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Neil J. McRae
If you have a situation were a fault is not being handled professionally please feel free to contact me and I will look into it. Neil Sent from my iPhone > On 10 Sep 2015, at 16:05, Stuart Henderson wrote: > >> On 2015/09/10 13:59, Neil J. McRae wrote: >> >>> On 10 Sep 2015, at 13:07, Gord

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Stuart Henderson
On 2015/09/10 13:59, Neil J. McRae wrote: > > > On 10 Sep 2015, at 13:07, Gord Slater wrote: > > > > But like Brandon says, that's another issue - it's the end-end+demark > > principle. I see this as BT Group washing their hands of things as a > > business tactic to raise profits on SFI visits a

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Peter Knapp
September 2015 14:59 To: Gord Slater Cc: uknof@lists.uknof.org.uk; Tom Hill; Brandon Butterworth Subject: Re: [uknof] Openreach withdrawal of FTTC CPEs > On 10 Sep 2015, at 13:07, Gord Slater wrote: > > But like Brandon says, that's another issue - it's the end-end+demark

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread David Reader
On 10 Sep 2015, at 14:00, Dave Taht wrote: I would in general, like to be building better CPE with open drivers all the way down the stack. has anyone seen this effort yet? https://lite.turris.cz/en/ Yes. The problems, really, are around the closed-ness and un-availability of the xDSL ch

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Neil J. McRae
> On 10 Sep 2015, at 13:07, Gord Slater wrote: > > But like Brandon says, that's another issue - it's the end-end+demark > principle. I see this as BT Group washing their hands of things as a > business tactic to raise profits on SFI visits and dodge out of fixing > the faults in their plant. I

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Chris Russell
On 10/09/2015 14:00, Dave Taht wrote: https://lite.turris.cz/en/ The UKNOF PC are looking to see if we can get some Open Source hardware folks to present at a future meeting (that being on the list). Am guessing from the thread, this is something folks would like to see ? Chris

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Dave Taht
I would in general, like to be building better CPE with open drivers all the way down the stack. has anyone seen this effort yet? https://lite.turris.cz/en/ On Wed, Sep 9, 2015 at 2:54 PM, Tom Hill wrote: > On 09/09/15 22:37, Brandon Butterworth wrote: >> This is a game you can't win, best not

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Tim Bray
On 10/09/15 13:07, Gord Slater wrote: > However, I'm reasonably sure that OpenWRT (which has TR069 stuff, see > UKNOF presentations passim, iirc?) on some recent 128MB+RAM hardware > will be a good starting point, though care will need to be taken to > ensure that throughput can cope with future sp

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-10 Thread Gord Slater
On 9 September 2015 at 22:37, Brandon Butterworth wrote: >> I did just wonder if it's worth the time of a few of the >> smaller ISPs to get together to design & build their own 'open' CPE, > > We could but that's not the main issue. I want BT to be responsbile > for the service we're paying them

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Tom Hill
On 10/09/15 00:05, Brandon Butterworth wrote: >> 2. Unifying such a CPE/NTE product could also serve to provide a >>> unified voice with which to deal with Openreach over faults > Might be a hard battle, what % of lines aren't the big 5? How many do > we need to have an effect? Good point... >>>

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Tom Hill
On 10/09/15 00:03, Dave Bell wrote: > With ADSL a lot of faults got passed back to the CP with a message > along the lines of "fault not on our network, its on the customers > network". They would then threaten with a charge (£150?) to send an > engineer out to go look at the fault. FTTC fixed this

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Brandon Butterworth
> > This is a game you can't win, best not play it with them > 1. There /are/ other ISPs playing this game, and finding their own USPs > to continue doing so - if they were dropping like flies, I would believe > it was completely worthless to pursue it - just doesn't appear to be the > case. Cas

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Dave Bell
On 9 September 2015 at 23:44, Tom Hill wrote:> > I was thinking more along the lines that you'd be able to convince them, > over time, that your hardware was a relatively well-known quantity and > not just any old tat from Ebay. It doesn't matter if its tat from ebay, or some gold plated shiny bo

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Tom Hill
On 09/09/15 23:37, Paul Mansfield wrote: > And if you did this, could you force BT Openreach to accept a change > of demarc to the ether socket on the modem rather than the phone > master socket, because you're using equipment they have fully tested > and approved of? I was thinking more along the

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Paul Mansfield
On 9 September 2015 at 20:59, Tom Hill wrote: > smaller ISPs to get together to design & build their own 'open' CPE, How many modems do you have to buy off Huawei or ECI to get them to brand them? And if you did this, could you force BT Openreach to accept a change of demarc to the ether socket

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Tom Hill
On 09/09/15 22:37, Brandon Butterworth wrote: > This is a game you can't win, best not play it with them In principle, I agree on the fact that Openreach are reducing the service that existed - and was improved upon - when FTTC was first introduced. I also empathise with anyone that has to deal wi

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Brandon Butterworth
> I did just wonder if it's worth the time of a few of the > smaller ISPs to get together to design & build their own 'open' CPE, We could but that's not the main issue. I want BT to be responsbile for the service we're paying them to deliver (lots, more than they retail to their own customers).

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-09 Thread Tom Hill
On 07/09/15 15:27, Robin Williams wrote: > Of course, it may just be us that doesn't like it :) Oh, of course not: http://www.revk.uk/2013/12/wires-only-fttc.html http://www.revk.uk/2014/10/bt-losing-plot-on-fttc.html I did just wonder if it's worth the time of a few of the smaller ISPs to g

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-07 Thread Mike Jenkins
>> " Of course, it may just be us that doesn't like it :)" > > Robin, I can assure you it isn’t only you. The absolute winner for us is the > fault ownership as you've already detailed and indeed the fault management > and recovery process without the passing of the buck which tends to > dominate

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-07 Thread Peter Knapp
of.org.uk Subject: [uknof] Openreach withdrawal of FTTC CPEs What are the thoughts of smaller OR CPs represented here regarding the withdrawal of Openreach FTTC CPEs as an option? To me it seems like a backward step, and while the big volume boys may well want to provide their own quad play CPEs (a

Re: [uknof] Openreach withdrawal of FTTC CPEs

2015-09-07 Thread Paul Mansfield
On 7 September 2015 at 15:27, Robin Williams wrote: > for smaller operators, the Openreach provided CPE had a lot of benefits - it > was a circuit provided end-to-end by Openreach which included the CPE > equipment as part of the support. +1 If I was a gambling man.. * start buying up VSDL mode

[uknof] Openreach withdrawal of FTTC CPEs

2015-09-07 Thread Robin Williams
What are the thoughts of smaller OR CPs represented here regarding the withdrawal of Openreach FTTC CPEs as an option? To me it seems like a backward step, and while the big volume boys may well want to provide their own quad play CPEs (and avoid having two boxes etc), for smaller operators, t