Re: Bug/Enhancement request - Document Compatibility Submission Page/Service - WAS: Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-15 Thread Tom Davies
Hi :) Nicely done! :) It's good to see it stirred up a bit of debate and interesting to hear the bug-squad (or whatever they are called here) had just recently discussed the issue. I tend to agree that i think people should register with the bug-reporting thing before being allowed to upload

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-14 Thread Philipp Weissenbacher
How do I just log into the bug reporting system and search it? Anyone? This is a list of all LibreOffice bugs https://bugs.freedesktop.org/buglist.cgi?query_format= specificorder=relevance+descbug_status=__open__product= LibreOfficecontent=. thanks, but I didn't ask for that... You

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-14 Thread Tanstaafl
On 2013-11-14 5:56 AM, Philipp Weissenbacher p.weissenbac...@gmail.com wrote: Freedesktop.org Bugzilla log-in page https://bugs.freedesktop.org/ (click Log in top right hand corner) - click Search - Select LibreOffice in the Product drop down and search you heart out. OR Use the Search field

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-13 Thread Paul
On Tue, 12 Nov 2013 19:30:23 -0700 Ken Springer snowsh...@q.com wrote: Then... You don't want them as a customer/user, nothing more than that. Now, if you were building your own business, is that something you want to be doing, driving customers away? Actually, if you are building your

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-13 Thread Paul
On Tue, 12 Nov 2013 15:45:24 -0800 (PST) Pedro pedl...@gmail.com wrote: You are missing the voluntary concept. Voluntary doesn't mean that you do what you feel like when you feel like. It means that you are volunteering your time and/or skills for some project. Someone coordinates the tasks

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-13 Thread Paul
On Tue, 12 Nov 2013 17:55:07 -0700 Ken Springer snowsh...@q.com wrote: You and John have missed my point. Features vs. bugs is irrelevant in what I'm saying. No, it's not. There are limited resources, and both bugs and features compete for those resources. Because if some features are not

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-13 Thread Paul
On Wed, 13 Nov 2013 03:34:54 -0800 (PST) Pedro pedl...@gmail.com wrote: You are right. You can't tell people what to do. That is how voluntary work is done. I'm happy so long as nobody is going around complaining that the devs are a bunch of lazy, arrogant anarchists who ignore users in order

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Charles-H. Schulz
@global.libreoffice.org Subject: Re: [libreoffice-users] Re: Engaging users: initial results of the survey Hello Ken, Ken Springer snowsh...@q.com a écrit : Hi, Charles, On 11/11/13 4:19 AM, Charles-H. Schulz wrote: Hello Alex, Le Mon, 11 Nov 2013 09:05:46 +0100, Alex Thurgood

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Charles-H. Schulz
Le Tue, 12 Nov 2013 09:17:31 +0100, Alexander Thurgood alex.thurg...@gmail.com a écrit : Le 11/11/13 12:19, Charles-H. Schulz a écrit : Hi Charles, Next time I'm sure you can join us in the weeks during which we discussed the survey on the marketing and project's list :-)

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Tom Davies
Hi :) If a troll gets banned they usually just find another new name or even go so far as to set-up a new free email account The only ways that seem to work are 1. To let them know their behaviour is being (possibly) misconstrued as unhelpful and unfriendly 2. avoid taking any notice of them

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Michael Meeks
Hi Urmas, On Tue, 2013-11-12 at 05:35 +0700, Urmas wrote: Then why does the LO site not feature a warning on a front page: User, you are ... So - trying to condense something positive out of this; it sounds like we should have something (perhaps in the BSA) that explains to newcomers,

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Michael Meeks
Hi Ken, On Mon, 2013-11-11 at 11:33 -0700, Ken Springer wrote: After using LO for awhile, I found and filed a couple of bugs/issues. I wanted to contribute in the area of reporting issues, but I don't have the knowledge to fix them. I didn't expect those problems to go to the head of the

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Stefan Weigel
Servus Micheal, true, what you are saying, but one little thing: Am 12.11.2013 11:46, schrieb Michael Meeks: [ given the vast disparity in time-to-file (1 minute) vs. time-to-fix (5 man days avg) ] ...in correlation with 1 developer investing 5 days to fix it vs. maybe hundreds, thousands or

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Paul
I think there's a dangerous perception here: The perception that the LO developers work on nothing except what they want to work on. I'm pretty sure that that is very false. They work on LO because they want to work on LO, and they probably choose what to work on based on at least the following:

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Tanstaafl
CC'ing the website list because it is about the website, but I'm not subscribed, so please CC me on replies if you really want to discuss this complaint. On 2013-11-12 5:53 AM, Michael Meeks michael.me...@collabora.com wrote: The problem of course is that there is no queue of bugs-to-fix. We

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Charles-H. Schulz
Paul, Just completing Pedro's answers inline... Le Tue, 12 Nov 2013 05:23:31 -0800 (PST), Pedro pedl...@gmail.com a écrit : Paul-6 wrote I think there's a dangerous perception here: The perception that the LO developers work on nothing except what they want to work on. I didn't mean to

Bug/Enhancement request - Document Compatibility Submission Page/Service - WAS: Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Tanstaafl
On 2013-11-12 8:53 AM, Tanstaafl tansta...@libertytrek.org wrote: How do I just log into the bug reporting system and search it? Anyone? Ok, so I just decided to go ahead and go through the submission process, and afterwards was finally able to search. I didn't find any similar bugs, so I

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread John Meyer
On 11/11/2013 11:33 AM, Ken Springer wrote: After using LO for awhile, I found and filed a couple of bugs/issues. I wanted to contribute in the area of reporting issues, but I don't have the knowledge to fix them. I didn't expect those problems to go to the head of the line. But I *did*

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Tanstaafl
On 2013-11-12 9:53 AM, Philipp Weissenbacher p.weissenbac...@gmail.com wrote: Hi Tanstaafl, LibreOffice is using freedesktop.org infrastructure for bug management software and code repository. Ok, this doesn't help me any, but ok... ;) How do I just log into the bug reporting system and

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Pedro
Hi Charles Tanstaafl wrote That would help for that one issue, but I still don't have a clue how to log into the bug system and work with bugs... You are right that the current documentation won't take you there :) Go to https://bugs.freedesktop.org/ and click on Log In (second item from

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Robinson Tryon
On Tue, Nov 12, 2013 at 8:53 AM, Tanstaafl tansta...@libertytrek.org wrote: CC'ing the website list because it is about the website, but I'm not subscribed, so please CC me on replies if you really want to discuss this complaint. I've also cc'd the QA team (who manage/work on the bugtracker,

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Tom Davies
Hi :) Something that often annoys me is that we seem to ignore all the work of all the devs who are paid to work on LibreOffice. I thought something like 10%-20% of devs are employed by various companies, governments and other organisations? The advantage for the organisations, companies and

Re: [libreoffice-website] Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Philipp Weissenbacher
Hi Tanstaafl, LibreOffice is using freedesktop.org infrastructure for bug management software and code repository. How do I just log into the bug reporting system and search it? Anyone? This is a list of all LibreOffice

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread John Meyer
On 11/12/2013 2:39 PM, Ken Springer wrote: Here's the fault with this logic. I'm going to up the number of people for bug B just for illustrating my point. 50 people have issues with bug A. 5 people have issues with bug B. Extrapolate... 5 people with bug C, 5 with D, all the way though

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Paul
On Tue, 12 Nov 2013 15:02:08 -0700 Ken Springer snowsh...@q.com wrote: Changes are one animal, fixes are another. Sometimes (often?) a fix entails a change... -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems?

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Paul
On Tue, 12 Nov 2013 14:26:25 -0700 Ken Springer snowsh...@q.com wrote: What told me I was being ignored, and essentially my issues were not critical, is the fact they were never assigned to anyone for fixing, and labeled as such. So you're upset because your issues were not considered

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Paul
On Tue, 12 Nov 2013 14:26:25 -0700 Ken Springer snowsh...@q.com wrote: Maybe there should be a queue, and fixed on a FIFO basis. That would be a terrible idea, at least without some prioritisation. Otherwise you'd have periods of just catching up on myriad small bugs while big issues languish.

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread Paul
On Tue, 12 Nov 2013 05:23:31 -0800 (PST) Pedro pedl...@gmail.com wrote: First, it's not *my* bug. The bug is the software. The software is not mine. Well said, and very true. Third, there is nothing forcing him to work on anything but what he wants to is exactly the problem IMO. Sure, but it

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-12 Thread John Meyer
On 11/12/2013 6:24 PM, Ken Springer wrote: On 11/12/13 4:35 PM, John Meyer wrote: On 11/12/2013 3:02 PM, Ken Springer wrote: On 11/12/13 8:50 AM, John Meyer wrote: On 11/11/2013 11:33 AM, Ken Springer wrote: After using LO for awhile, I found and filed a couple of bugs/issues. I wanted to

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Charles-H. Schulz
Hello Alex, Le Mon, 11 Nov 2013 09:05:46 +0100, Alex Thurgood alex.thurg...@gmail.com a écrit : Le 10/11/2013 19:46, Charles-H. Schulz a écrit : Hi Charles, Whilst I appreciate the effort in designing such a survey and the objective behind it, I too, must admit that the survey was not

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Michael Meeks
Hi Urmas, So - I don't really understand your mail, which is a shame. On Mon, 2013-11-11 at 07:23 +0700, Urmas wrote: The only way users can contribute is when they are paying. Surely you're a user - and you contribute with bug filing, triage, and other QA things which are much

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Paul
On Mon, 11 Nov 2013 11:33:43 -0700 Ken Springer snowsh...@q.com wrote: What I didn't like was being told my issues were not important. BS! It's important to me. If it's important to you, you can fund a developer to work on it for you, or work on it yourself. If not, then unfortunately the

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Charles-H. Schulz
Hello Ken, Ken Springer snowsh...@q.com a écrit : Hi, Charles, On 11/11/13 4:19 AM, Charles-H. Schulz wrote: Hello Alex, Le Mon, 11 Nov 2013 09:05:46 +0100, Alex Thurgood alex.thurg...@gmail.com a écrit : Le 10/11/2013 19:46, Charles-H. Schulz a écrit : Hi Charles, Whilst I appreciate

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Charles-H. Schulz
Paul, everyone, Le 2013-11-11 21:18, Paul a écrit : On Mon, 11 Nov 2013 11:33:43 -0700 Ken Springer snowsh...@q.com wrote: What I didn't like was being told my issues were not important. BS! It's important to me. If it's important to you, you can fund a developer to work on it for you, or

RE: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Dan Hall
wanted!!! -Original Message- From: Charles-H. Schulz [mailto:charles.sch...@documentfoundation.org] Sent: Monday, November 11, 2013 4:09 PM To: users@global.libreoffice.org Subject: Re: [libreoffice-users] Re: Engaging users: initial results of the survey Hello Ken, Ken Springer snowsh

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread James E Lang
Ken Springer snowsh...@q.com wrote:. On 11/10/13 9:11 PM, Ady wrote: There are many ways for users to communicate: LibreOffice forum, Ask LibreOffice, several LibreOffice mailing lists, Nabble, wiki, Bugzilla, and several irc channels. The problem is, IMHO, they are sometimes too many and

Re: [libreoffice-users] Re: Engaging users: initial results of the survey

2013-11-11 Thread Paul
Please can somebody ban him for bad language? On Tue, 12 Nov 2013 05:35:01 +0700 Urmas davian...@gmail.com wrote: Charles-H. Schulz: Also, it might be useful to remember that developers tend to contribute because they only want to and find a particular interest in doing so. Maybe it's for