Re: [WISPA] making money from voip

2010-11-14 Thread Christopher Hair
...@wispa.org] On Behalf Of Chuck Hogg Sent: Thursday, November 11, 2010 6:06 PM To: WISPA General List Subject: Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account

Re: [WISPA] making money from voip

2010-11-14 Thread Tom DeReggi
: Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling

Re: [WISPA] making money from voip

2010-11-14 Thread Josh Luthman
...@shelbybb.com *To:* WISPA General List wireless@wispa.org *Sent:* Thursday, November 11, 2010 6:06 PM *Subject:* Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per

Re: [WISPA] making money from voip

2010-11-14 Thread Faisal Imtiaz
RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - *From:* Chuck Hogg mailto:ch...@shelbybb.com *To:* WISPA General List mailto:wireless@wispa.org *Sent:* Thursday, November 11, 2010 6:06 PM *Subject:* Re: [WISPA] making money from voip

Re: [WISPA] making money from voip

2010-11-14 Thread Jeremie Chism
have a cell phone provider, so not including that). Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Chuck Hogg To: WISPA General List Sent: Thursday, November 11, 2010 6:06 PM Subject: Re: [WISPA] making money from voip

Re: [WISPA] making money from voip

2010-11-14 Thread Tom DeReggi
, 2010 7:41 PM Subject: Re: [WISPA] making money from voip With true VOIP you're not going to have local calls unless you setup a PRI in your exchange. The cost for that is roughly $500 plus maintenance. That's a LOT of minutes to break even. Josh Luthman Office: 937-552-2340 Direct

Re: [WISPA] making money from voip

2010-11-14 Thread Tom DeReggi
Thanks, thats helpful Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Faisal Imtiaz fai...@snappydsl.net To: WISPA General List wireless@wispa.org Sent: Sunday, November 14, 2010 8:03 PM Subject: Re: [WISPA] making money from voip

Re: [WISPA] making money from voip

2010-11-13 Thread Ryan Spott
Who are you using for wimax radios? ryan On Thu, Nov 11, 2010 at 5:26 PM, Jeremie Chism jchi...@gmail.com wrote: Qos has never been much of an issue. We have successfully implemented voip on our wimax, Comcast, suddenlink, and dsl. I do have to say that it is excellent over dsl. I won't put

Re: [WISPA] making money from voip

2010-11-13 Thread Jeremie Chism
Axxcelera. Sent from my iPhone4 On Nov 13, 2010, at 9:50 AM, Ryan Spott rsp...@irongoat.net wrote: Who are you using for wimax radios? ryan On Thu, Nov 11, 2010 at 5:26 PM, Jeremie Chism jchi...@gmail.com wrote: Qos has never been much of an issue. We have successfully implemented voip

Re: [WISPA] making money from voip

2010-11-13 Thread John Scrivner
: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Chuck Hogg Sent: Friday, November 12, 2010 11:50 PM To: WISPA General List Subject: Re: [WISPA] making money from voip How many lines? Regards, Chuck On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero joe1

Re: [WISPA] making money from voip

2010-11-13 Thread Jeremie Chism
] On Behalf Of Chuck Hogg Sent: Friday, November 12, 2010 11:50 PM To: WISPA General List Subject: Re: [WISPA] making money from voip How many lines? Regards, Chuck On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero joe1...@optonline.net wrote: Hunt group is a definite yes with VoX

Re: [WISPA] making money from voip

2010-11-13 Thread Jeremie Chism
...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Chuck Hogg Sent: Friday, November 12, 2010 11:50 PM To: WISPA General List Subject: Re: [WISPA] making money from voip How many lines? Regards, Chuck On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero joe1...@optonline.net wrote

Re: [WISPA] making money from voip

2010-11-12 Thread Bret Clark
On 11/11/2010 08:18 PM, Ryan Goldberg wrote: How do you handle support? Custom acd, dial plans, etc. I assume your voip partner implements, but what support is yours to deal with, and where do you hand off at? Ryan We integrated our VoIP partner with our support ticketing system

Re: [WISPA] making money from voip

2010-11-12 Thread Jeremie Chism
We do pretty much the same thing. If you have a good voip solution you don't get very many calls. We have right at 300 lines and it is not uncommon to go a week or more with no support calls. As a matter of fact with our initial voip provider we had a person on staff just to deal with voip

Re: [WISPA] making money from voip

2010-11-12 Thread Roger Howard
Perhaps I should re-phrase the question... If I re-sell Vox service, do I still need to file FCC Form 499-A Registration, Quarterly FCC Form 499-Q, Annual FCC Form 499-A, E-911 stuff, etc? Do I still have to collect and pay fees/taxes to government? Or is that all taken care of by Vox? Thanks,

Re: [WISPA] making money from voip

2010-11-12 Thread Jeremie Chism
Vox handles all of that for you including taxes. I pass along a regulatory recovery fee that covers my cost along to the customer. Sent from my iPhone4 On Nov 12, 2010, at 8:07 AM, Roger Howard g5inter...@gmail.com wrote: Perhaps I should re-phrase the question... If I re-sell Vox service,

Re: [WISPA] making money from voip

2010-11-12 Thread Josh Luthman
We wholesale off of a Broadworks platform. We file the 499. Licenses are $4 to $10 and MOU are sub penny. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Nov 12, 2010 at 9:10 AM, Jeremie Chism jchi...@gmail.com wrote: Vox handles all of

Re: [WISPA] making money from voip

2010-11-12 Thread Chuck Bartosch
When I spoke to them last (only about 4 weeks ago) Ron Harden said they didn't support hunt groups (the name was eluding me when I first posted to this thread-odd given that hunt groups were fundamental to any ISP for so many years! ;-), though they could do line forwarding. Are you saying Vox

Re: [WISPA] making money from voip

2010-11-12 Thread Jeremie Chism
Yes they do hunt groups. I have most of my business customers with hunt groups. Maybe you are thinking extensions. That they don't have. (hosted PBX). That would take a sip trunk and a trixbox. Sent from my iPhone4 On Nov 12, 2010, at 5:34 PM, Chuck Bartosch ch...@clarityconnect.com wrote:

Re: [WISPA] making money from voip

2010-11-12 Thread Josh Luthman
They are also called ring groups... On Nov 12, 2010 6:36 PM, Chuck Bartosch ch...@clarityconnect.com wrote: When I spoke to them last (only about 4 weeks ago) Ron Harden said they didn't support hunt groups (the name was eluding me when I first posted to this thread-odd given that hunt groups

Re: [WISPA] making money from voip

2010-11-11 Thread Chuck Hogg
Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling. My cost per account is roughly $6.25,

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us sticky. Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't

Re: [WISPA] making money from voip

2010-11-11 Thread Ryan Goldberg
Whose service do you use? Who if anyone did you try before current provider? Thanks- Ryan On Nov 11, 2010, at 5:07 PM, Jeremie Chism jchi...@gmail.com wrote: Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We

Re: [WISPA] making money from voip

2010-11-11 Thread Bret Clark
We partnered with a small VoIP company that is local in our area and resell the service as our own to businesses only. It has worked well for us, but I strongly recommend that you implement some type of QoS for the VoIP packets...at least if you're dealing with businesses. Bret On 11/11/2010

Re: [WISPA] making money from voip

2010-11-11 Thread Ryan Goldberg
Re local company to partner with. We're looking closely at that option as a preferred course of action for those hard to measure reasons (value of local contact, vested interest in local biz community, etc). Re qos. We have a solid network and know where we can support voice and where we

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b Sent from my iPhone4 On Nov 11, 2010, at 6:24 PM, Ryan Goldberg rgoldb...@compudyne.net wrote:

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
Qos has never been much of an issue. We have successfully implemented voip on our wimax, Comcast, suddenlink, and dsl. I do have to say that it is excellent over dsl. I won't put more than 5 lines on dsl due to the upload limitation. The larges single customer I have has 28 lines over Comcast.

Re: [WISPA] making money from voip

2010-11-11 Thread Roger Howard
If you use VOX, do you still have to do all the FCC stuff, since you are not the provider? Thanks, Roger On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism jchi...@gmail.com wrote: Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
Everything we use is branded in our name including the LOA's and the portal. Vox handles everything up front during the setup process. Since 95% of our lines are ported from other companies it was important for this to all have our company name. Sent from my iPhone4 On Nov 11, 2010, at 7:27

Re: [WISPA] making money from voip

2010-11-11 Thread Chuck Bartosch
How do you handle the line pool problem? It's the only issue keeping me from going to Vox for business customers-most businesses have multiple lines where a customer calls in and gets whatever line is free in the pool. Vox can do line forwarding, but that means the customer has to call the

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
You have to get them to enable hunting. It's not the same as forwarding. Sent from my iPhone4 On Nov 11, 2010, at 9:09 PM, Chuck Bartosch ch...@clarityconnect.com wrote: How do you handle the line pool problem? It's the only issue keeping me from going to Vox for business customers-most

Re: [WISPA] making money from voip

2010-11-11 Thread Jeremie Chism
Are you talking about hunt groups? If so it works identical to Att. Say a business has a main line and 3 roll over lines. If someone calls the main line and it is busy it automatically rolls to line 2 or 3 or 4. No waiting. If there is no answer on any of the rollover lines it will roll back to