> Forums are less than optimal for support from manufacturers. Always
> go for e-mail and call if they don't respond in a timely fashion.
My experience for Cisco, Juniper or UBNT gear is somewhat different.
I've got better support from users, including mailing lists and web
forums, than from the
On Sun, Jun 26, 2011 at 11:15:02AM -0700, Tom Sharples wrote:
> I was not aware of that. If one of my employees leaves, we forward his
> company email address to another employee.
We point customers to role accounts which are then distributed to
multiple active employees. People who e-mail indiv
get answers to my emails or returns of RMA'd items.
> >
> > Tom S.
> >
> > - Original Message -
> > From: "Jeromie Reeves"
> > To: "WISPA General List"
> > Sent: Thursday, June 23, 2011 9:28 AM
> > Subject: Re: [WISPA
ridiculous. I
still can't get answers to my emails or returns of RMA'd items.
Tom S.
- Original Message -
From: "Jeromie Reeves"
To: "WISPA General List"
Sent: Thursday, June 23, 2011 9:28 AM
Subject: Re: [WISPA] UBNT files $200M IPO
ard
>>> >>>> from many customers that it is one of the better in the
>>> industry). Let me
>>> >>>> know RMA #'s and will look into this. Sorry for the trouble
>>> you have
>>> >>>> experienced.
>>> >&
with annual
>>>>> sales
>>>>> in excess of $100M can't do a better job of supporting
their customers.
>>>>> Relying on the forum and a couple of overworked CSRs is
just ridiculous. I
>>>>> still can&
;> Ben
> >>>>
> >>>> On Fri, Jun 24, 2011 at 4:32 PM, Tom Sharples >wrote:
> >>>>
> >>>>> It is interesting. But I am just astonished that a company with
> annual
> >>>>> sales
> >>>>> in excess
the forum and a couple of overworked CSRs is just ridiculous. I
still can't get answers to my emails or returns of RMA'd items.
Tom S.
- Original Message -
From: "Jeromie Reeves"
To: "WISPA General List"
Sent: Thursday, June 23, 2011 9:28 AM
Subject: Re: [WI
>> in excess of $100M can't do a better job of supporting their
customers.
>>>>> Relying on the forum and a couple of overworked CSRs is just
ridiculous. I
>>>>> still can't get answers to my emails or returns of RMA'd items.
>>>>&
;>>> Ben
>>>>
>>>> On Fri, Jun 24, 2011 at 4:32 PM, Tom Sharpleswrote:
>>>>
>>>>> It is interesting. But I am just astonished that a company with annual
>>>>> sales
>>>>> in excess of $100M can't do a
eneral List"
Sent: Thursday, June 23, 2011 9:28 AM
Subject: Re: [WISPA] UBNT files $200M IPO
That was a very interesting read.
On Thu, Jun 23, 2011 at 5:51 AM, Mike Hammett
http://www.bizjournals.com/sanjose/news/2011/06/20/ubiquiti-networks-files-200m-ipo.html
--
; Tom S.
> >
> > - Original Message -
> > From: "Jeromie Reeves"
> > To: "WISPA General List"
> > Sent: Thursday, June 23, 2011 9:28 AM
> > Subject: Re: [WISPA] UBNT files $200M IPO
> >
> >
> >> That was a very intere
om: "Jeromie Reeves"
> To: "WISPA General List"
> Sent: Thursday, June 23, 2011 9:28 AM
> Subject: Re: [WISPA] UBNT files $200M IPO
>
>
>> That was a very interesting read.
>>
>> On Thu, Jun 23, 2011 at 5:51 AM, Mike Hammett
&g
omers.
>>> Relying on the forum and a couple of overworked CSRs is just ridiculous. I
>>> still can't get answers to my emails or returns of RMA'd items.
>>>
>>> Tom S.
>>>
>>> - Original Message -
>>> From: "Jerom
tems.
>>
>> Tom S.
>>
>> - Original Message -----
>> From: "Jeromie Reeves"
>> To: "WISPA General List"
>> Sent: Thursday, June 23, 2011 9:28 AM
>> Subject: Re: [WISPA] UBNT files $200M IPO
>>
>>
>> > That w
ouple of overworked CSRs is just ridiculous. I
> still can't get answers to my emails or returns of RMA'd items.
>
> Tom S.
>
> - Original Message -
> From: "Jeromie Reeves"
> To: "WISPA General List"
> Sent: Thursday, June 23,
d items.
Tom S.
- Original Message -
From: "Jeromie Reeves"
To: "WISPA General List"
Sent: Thursday, June 23, 2011 9:28 AM
Subject: Re: [WISPA] UBNT files $200M IPO
> That was a very interesting read.
>
> On Thu, Jun 23, 2011 at 5:51 AM, Mike Hammett
&g
That was a very interesting read.
On Thu, Jun 23, 2011 at 5:51 AM, Mike Hammett wrote:
> http://www.bizjournals.com/sanjose/news/2011/06/20/ubiquiti-networks-files-200m-ipo.html
>
> --
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
>
> -
http://www.bizjournals.com/sanjose/news/2011/06/20/ubiquiti-networks-files-200m-ipo.html
--
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
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