[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-19 Thread Tres Seaver
Michael Dunstan wrote:
On 18/05/2004, at 10:03 PM, Andrea Patuzzo wrote:
Hi, dear developers:
We are now randomly getting this kind of error:
[...]
  File 
/usr/local/Zope270CVS/lib/python/Products/Transience/Transience.py,
line 341, in __setitem__
current_bucket = self._data[current_ts]
KeyError: 1084872640


This one was with the latest publish.py / startup.py patch and the new
Transience.py implementation, on a yesterday's Zope-2_7-branch checkout.
New Zope instance with FileStorage does not solve the problem.
Same happens with the patches applied to the official Zope-2.7.0 release.
Note: once the error happens, zope has to be restarted to function again.
Before applying patches we were getting get errors (instead of
__setitem__) and we just had to close browser to get back to work.
Here we have to restart Zope (with TemporaryStorage) or delete 
Sessions.fs
and restart (with FileStorage).

My guess at the moment is that somewhere a ConflictError is being 
swallowed. There are a few things that can be responsible for this:

- Use of hasattr on Persistent objects.
- try/except blocks that don't raise ConflictErrors.
 From your trace that looks like a Plone site. A very quick glance 
through Plone and its friends indicates that there may be some chance of 
either of the above causing some problems. Although Plone 2.0.1 includes 
the following fix:

- Fixed bare 'except:' statements in Plone so we don't swallow
  ZODB ConflictErrors. Mostly by adding 'except ConflictError: raise'.
  [stefan]
Someone please shoot me down and claim that Plone and friends all do the 
right thing. ;-)
We should have a 'hasattr-geddon' and remove every trace of that 
monstrosity from Zope and the CMF;  likewise a 'bareexcept-geddon' 
(there might be a few places which are smart enough to do 'except:', but 
I doubt it).

Tres.
--
===
Tres Seaver[EMAIL PROTECTED]
Zope Corporation  Zope Dealers   http://www.zope.com
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Chris McDonough
On Mon, 2004-05-17 at 23:08, Chris McDonough wrote:
 There indeed is a minor off-by-one error: it manifests itself as
 sessions timing out at most 20 seconds early.
 
 But there is also a deeper issue which involves the fact that a session
 data object is not properly removed from an older bucket when it moves
 due to being accessed in a later timeslice; the symptom only appears
 when a browser id is reused to start a session after it was used to
 start an older one that had timed out normally.  I've got almost no clue
 why this happens at this point, but I'm working on it.  Ugh.  This is
 almost certainly what Steve is experiencing.

I take that back.  Actually, I think I was just reading the test results
and debug output wrong.  It appears to be operating normally except for
the off-by-one problem (which is minor).  I need to jack up the tests to
do some comparisons of data values; currently I'm just testing to ensure
that *something* is in the session.. I need to test if the right thing
is in the session over time.

- C



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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Andrea Patuzzo
Hi, dear developers:

We are now randomly getting this kind of error:


2004-05-18T11:30:41 ERROR(200) SiteError
http://XXX/prefs_error_log_form
Traceback (most recent call last):
  File /usr/local/Zope270CVS/lib/python/ZPublisher/Publish.py, line 100,
in publish
request, bind=1)
  File /usr/local/Zope270CVS/lib/python/ZPublisher/mapply.py, line 88, in
mapply
if debug is not None: return debug(object,args,context)
  File /usr/local/Zope270CVS/lib/python/ZPublisher/Publish.py, line 40, in
call_object
result=apply(object,args) # Type scr to step into published object.
  File /usr/local/Zope270CVS/lib/python/Shared/DC/Scripts/Bindings.py,
line 306, in __call__
return self._bindAndExec(args, kw, None)
  File /usr/local/Zope270CVS/lib/python/Shared/DC/Scripts/Bindings.py,
line 343, in _bindAndExec
return self._exec(bound_data, args, kw)
  File /zope_instances/patuzzo.ch/Products/CMFCore/FSPageTemplate.py, line
191, in _exec
result = self.pt_render(extra_context=bound_names)
  File /zope_instances/patuzzo.ch/Products/CMFCore/FSPageTemplate.py, line
124, in pt_render
result = FSPageTemplate.inheritedAttribute('pt_render')(
  File
/usr/local/Zope270CVS/lib/python/Products/PageTemplates/PageTemplate.py,
line 96, in pt_render
tal=not source, strictinsert=0)()
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 189,
in __call__
self.interpret(self.program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 663,
in do_useMacro
self.interpret(macro)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 408,
in do_optTag_tal
self.do_optTag(stuff)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 393,
in do_optTag
return self.no_tag(start, program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 388,
in no_tag
self.interpret(program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 663,
in do_useMacro
self.interpret(macro)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 408,
in do_optTag_tal
self.do_optTag(stuff)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 393,
in do_optTag
return self.no_tag(start, program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 388,
in no_tag
self.interpret(program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 663,
in do_useMacro
self.interpret(macro)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 629,
in do_condition
self.interpret(block)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 406,
in do_optTag_tal
self.no_tag(stuff[-2], stuff[-1])
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 388,
in no_tag
self.interpret(program)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 605,
in do_loop_tal
self.interpret(block)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 233,
in interpret
handlers[opcode](self, args)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 290,
in do_startTag
ok, name, s = attrAction(self, item)
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 369,
in attrAction_tal
translated = self.translate(msgid or value, value, {})
  File /usr/local/Zope270CVS/lib/python/TAL/TALInterpreter.py, line 615,
in translate
msgid, i18ndict, default=default)
  File /usr/local/Zope270CVS/lib/python/Products/PageTemplates/TALES.py,
line 264, in translate
target_language=target_language)
  File
/zope_instances/patuzzo.ch/Products/PlacelessTranslationService/PlacelessTr
anslationService.py, line 109, in translate
return service.translate(domain, msgid, mapping, context,
target_language, default)
  File
/zope_instances/patuzzo.ch/Products/PlacelessTranslationService/PlacelessTr
anslationService.py, line 423, in translate
catalogs = self.getCatalogsForTranslation(context, domain,
target_language)
  File

Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Steve Jibson
Good morning.
I just got in and checked on my customer's system.  In the past 22 1/2 
hours they've had 15000 page hits and last night at about 9:30, ONE 
person got a KeyError.  Actually, this same person got twenty KeyErrors 
over a period of about 45 seconds.  I'm downloading their log files now 
and plan to spend some time this morning going through them.

Anyway, it appears that I was wrong when I said that the problem doesn't 
show up when I use FileStorage (although it does seem to happen less 
frequently -- but who can be sure of anything at this point?).

In answer to your questions earlier, Chris, we set up the user session 
at login time because we make the user answer some questions at login 
time that determine which portions of the interface to present to 
him/her.  For example, using the same login id and password, a user may 
choose to login as an administrator or as a normal user.  We store this 
choice and other info based on this choice in the session.  Also, we 
don't rely on the browser to time out the authentication cookie.  Once a 
user authenticates with ExUserFolder, ExUserFolder keeps their 
credentials in a cache until they have been inactive for 10 minutes (the 
timer resets with each cache hit).  If their credentials are not in the 
cache, rather than looking them up again, the user is logged out and 
must re-authenticate.  It seems like a reasonable way to handle logins 
and sessions.

In addition to going through log files, I will spend some more time 
today making sure we're not doing something stupid in our app.

Thanks again (to Chris, Michael, Alex and everyone else who has lost 
sleep over this session stuff).  I'll keep you posted on any new 
information I find.

Steve
Chris McDonough wrote:
On Mon, 2004-05-17 at 23:08, Chris McDonough wrote:
There indeed is a minor off-by-one error: it manifests itself as
sessions timing out at most 20 seconds early.
But there is also a deeper issue which involves the fact that a session
data object is not properly removed from an older bucket when it moves
due to being accessed in a later timeslice; the symptom only appears
when a browser id is reused to start a session after it was used to
start an older one that had timed out normally.  I've got almost no clue
why this happens at this point, but I'm working on it.  Ugh.  This is
almost certainly what Steve is experiencing.

I take that back.  Actually, I think I was just reading the test results
and debug output wrong.  It appears to be operating normally except for
the off-by-one problem (which is minor).  I need to jack up the tests to
do some comparisons of data values; currently I'm just testing to ensure
that *something* is in the session.. I need to test if the right thing
is in the session over time.
- C

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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Max M
Andrea Patuzzo wrote:
We are now randomly getting this kind of error:

Note: once the error happens, zope has to be restarted to function again.
Before applying patches we were getting get errors (instead of
__setitem__) and we just had to close browser to get back to work.

That's right. Under Plone 2.0 and Zope 2.7 I had the same kind of 
problem. But when I restarted the browser it would be solved.

That could point in the direction of a session id being somehow involved.
--
hilsen/regards Max M, Denmark
http://www.mxm.dk/
IT's Mad Science
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Steve Jibson
Well, after much log reading, I have found that the KeyError we got last 
night was OUR fault.

I will fix the problem with our app, then I want to change back to 
TemporaryStorage and watch the system some more.  I'll keep you posted.

Here's the brief explanation of our problem (you can skip it if you like):
A user logged in and did some stuff then left his browser for almost an 
hour.  When he returned and tried to do more stuff, he was no longer in 
the ExUserFolder's credential cache and his session had expired.  He was 
forced to log in again.  Upon supplying his ID and password, he was sent 
to the loginSuccess page.  This is the one that calls our method to 
set up his user session.  The Z2.log shows a 302 result code on this 
page.  His browser had the loginSuccess page in cache, so it did not 
request it again and his session was never re-created.

Score one for Chris's suggestion on how we should be setting up the 
user's session.  For now, however, I think I'll just add the 
please-don't-cache-me header stuff to the RESPONSE.

Steve Jibson wrote:
Good morning.
I just got in and checked on my customer's system.  In the past 22 1/2 
hours they've had 15000 page hits and last night at about 9:30, ONE 
person got a KeyError.  Actually, this same person got twenty KeyErrors 
over a period of about 45 seconds.  I'm downloading their log files now 
and plan to spend some time this morning going through them.

Anyway, it appears that I was wrong when I said that the problem doesn't 
show up when I use FileStorage (although it does seem to happen less 
frequently -- but who can be sure of anything at this point?).

In answer to your questions earlier, Chris, we set up the user session 
at login time because we make the user answer some questions at login 
time that determine which portions of the interface to present to 
him/her.  For example, using the same login id and password, a user may 
choose to login as an administrator or as a normal user.  We store this 
choice and other info based on this choice in the session.  Also, we 
don't rely on the browser to time out the authentication cookie.  Once a 
user authenticates with ExUserFolder, ExUserFolder keeps their 
credentials in a cache until they have been inactive for 10 minutes (the 
timer resets with each cache hit).  If their credentials are not in the 
cache, rather than looking them up again, the user is logged out and 
must re-authenticate.  It seems like a reasonable way to handle logins 
and sessions.

In addition to going through log files, I will spend some more time 
today making sure we're not doing something stupid in our app.

Thanks again (to Chris, Michael, Alex and everyone else who has lost 
sleep over this session stuff).  I'll keep you posted on any new 
information I find.

Steve
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-18 Thread Michael Dunstan
On 18/05/2004, at 10:03 PM, Andrea Patuzzo wrote:
Hi, dear developers:
We are now randomly getting this kind of error:
[...]
  File 
/usr/local/Zope270CVS/lib/python/Products/Transience/Transience.py,
line 341, in __setitem__
current_bucket = self._data[current_ts]
KeyError: 1084872640


This one was with the latest publish.py / startup.py patch and the new
Transience.py implementation, on a yesterday's Zope-2_7-branch 
checkout.
New Zope instance with FileStorage does not solve the problem.
Same happens with the patches applied to the official Zope-2.7.0 
release.

Note: once the error happens, zope has to be restarted to function 
again.
Before applying patches we were getting get errors (instead of
__setitem__) and we just had to close browser to get back to work.
Here we have to restart Zope (with TemporaryStorage) or delete 
Sessions.fs
and restart (with FileStorage).
My guess at the moment is that somewhere a ConflictError is being 
swallowed. There are a few things that can be responsible for this:

- Use of hasattr on Persistent objects.
- try/except blocks that don't raise ConflictErrors.
From your trace that looks like a Plone site. A very quick glance 
through Plone and its friends indicates that there may be some chance 
of either of the above causing some problems. Although Plone 2.0.1 
includes the following fix:

- Fixed bare 'except:' statements in Plone so we don't swallow
  ZODB ConflictErrors. Mostly by adding 'except ConflictError: 
raise'.
  [stefan]

Someone please shoot me down and claim that Plone and friends all do 
the right thing. ;-)

Michael
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Steve Jibson
:-(
I grabbed Transience.py and TemporaryStorage.py from the Zope-2_7-branch 
of CVS this morning and dropped them onto one of our customer's systems. 
 About 20 minutes later I found the following in the error_log:


Traceback (most recent call last):
  File c:\Zope-2.7\lib\python\ZPublisher\Publish.py, line 100, in 
publish request, bind=1)
  File c:\Zope-2.7\lib\python\ZPublisher\mapply.py, line 88, in mapply
if debug is not None: return debug(object,args,context)
  File c:\Zope-2.7\lib\python\ZPublisher\Publish.py, line 40, in 
call_object
result=apply(object,args) # Type scr to step into published object.
  File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 128, in __call__
r=apply(HTML.__call__, (self, (client, bself), REQUEST), kw)
  File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
474, in __call__
try: result = render_blocks(self._v_blocks, md)
  File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 121, in __call__
r=apply(HTML.__call__, (self, bself, REQUEST), kw)
  File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
474, in __call__
try: result = render_blocks(self._v_blocks, md)
  File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 121, in __call__
r=apply(HTML.__call__, (self, bself, REQUEST), kw)
  File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
474, in __call__
try: result = render_blocks(self._v_blocks, md)
  File c:\Zope-2.7\lib\python\DocumentTemplate\DT_Util.py, line 201, 
in eval
return eval(code, d)
  File string, line 1, in expression
  File c:\Zope-2.7\lib\python\AccessControl\ZopeGuards.py, line 67, 
in guarded_getitem
v = object[index]
  File c:\Zope-2.7\lib\python\Products\Transience\TransientObject.py, 
line 170, in __getitem__
return self._container[k]
KeyError: 'accountType'


After getting the error, I changed them over to FileStorage.  I haven't 
seen any errors since then.  I will be more than happy to spend some 
time doing whatever I can to help track this down and/or test updates.

Steve
Chris McDonough wrote:
On Sat, 2004-05-15 at 23:55, Steve Jibson wrote:
quite yet been vetted (see earlier posts in this thread regarding
Publish.py).  This should work itself out over the next week or so I
suspect.
Relatively speaking, this is only a minor concern.  It just means I 
shouldn't try to access session in the standard_error_message until a 
solution is found.  We were doing that in our product and I've already 
pulled that out.  After all, there are NEVER any errors, so why should 
we need to monkey with standard_error_message ;-)
It would be nice, for completeness, if this were resolved for 2.7.1.

Yes, it should work itself out over the next week or so, and definitely
before 2.7.1.

Am I safe just dropping those two files from CVS into an existing 2.7 
site or do I need to grab everything else from the Zope-2_7-branch?

I think you should be safe with just those two, but were I you I would
just get the 2.7 branch out of CVS in its entirety (then you can update
more easily if there are fixes).  Note that if you have transient object
containers in a permanent storage (like FileStorage), the operation is
pretty much a one way one if you want to keep the data in the
transient object container: you can go to the new code, then go back to
the old code if necessarfy, but you will likely lose data in the TOC
if you do.  Obviously this doesn't effect stuff in a TemporaryStorage
(because it goes away when Zope is shut down).
- C

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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Chris McDonough
On Mon, 2004-05-17 at 12:09, Steve Jibson wrote:
 :-(
 
 I grabbed Transience.py and TemporaryStorage.py from the Zope-2_7-branch 
 of CVS this morning and dropped them onto one of our customer's systems. 
   About 20 minutes later I found the following in the error_log:
 
 
 Traceback (most recent call last):
File c:\Zope-2.7\lib\python\ZPublisher\Publish.py, line 100, in 
 publish request, bind=1)
File c:\Zope-2.7\lib\python\ZPublisher\mapply.py, line 88, in mapply
  if debug is not None: return debug(object,args,context)
File c:\Zope-2.7\lib\python\ZPublisher\Publish.py, line 40, in 
 call_object
  result=apply(object,args) # Type scr to step into published object.
File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 128, in __call__
  r=apply(HTML.__call__, (self, (client, bself), REQUEST), kw)
File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
 474, in __call__
  try: result = render_blocks(self._v_blocks, md)
File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 121, in __call__
  r=apply(HTML.__call__, (self, bself, REQUEST), kw)
File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
 474, in __call__
  try: result = render_blocks(self._v_blocks, md)
File c:\Zope-2.7\lib\python\OFS\DTMLDocument.py, line 121, in __call__
  r=apply(HTML.__call__, (self, bself, REQUEST), kw)
File c:\Zope-2.7\lib\python\DocumentTemplate\DT_String.py, line 
 474, in __call__
  try: result = render_blocks(self._v_blocks, md)
File c:\Zope-2.7\lib\python\DocumentTemplate\DT_Util.py, line 201, 
 in eval
  return eval(code, d)
File string, line 1, in expression
File c:\Zope-2.7\lib\python\AccessControl\ZopeGuards.py, line 67, 
 in guarded_getitem
  v = object[index]
File c:\Zope-2.7\lib\python\Products\Transience\TransientObject.py, 
 line 170, in __getitem__
  return self._container[k]
 KeyError: 'accountType'
 

This looks to me like an application error, not a Transience error.

 After getting the error, I changed them over to FileStorage.  I haven't 
 seen any errors since then.  I will be more than happy to spend some 
 time doing whatever I can to help track this down and/or test updates.

It looks like the code assumes 'accountType' is available in the
session; change it to not make that assumption (perhaps via
SESSION.get('accountType', 'default')).

- C



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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Casey Duncan
On Mon, 17 May 2004 19:00:16 +0200
Dieter Maurer [EMAIL PROTECTED] wrote:

 Chris McDonough wrote at 2004-5-15 13:04 -0400:
  ...
 Dieter, do you think you can read this patch and give a thumbs up or
 down on it?
 
 The patch looks good.
 
 On a different subject, the publisher probably shouldn't pass around
 traceback objects (e.g. when it calls into err_hook) as Tres believes
 that may be a memory leak waiting to happen.
 
 The traceback is vital for error analysis.
 
 It may not be necessary that ZPublisher touches the traceback
 but we will definitely need access to it during error handling.

Perhaps the traceback can be passed as a string to avoid leaks?
Furthermore why can't the traceback be retrieved later from
sys.exc_info()?

-Casey


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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Tres Seaver
Casey Duncan wrote:
On Mon, 17 May 2004 19:00:16 +0200
Dieter Maurer [EMAIL PROTECTED] wrote:

Chris McDonough wrote at 2004-5-15 13:04 -0400:
...
Dieter, do you think you can read this patch and give a thumbs up or
down on it?
The patch looks good.

On a different subject, the publisher probably shouldn't pass around
traceback objects (e.g. when it calls into err_hook) as Tres believes
that may be a memory leak waiting to happen.
The traceback is vital for error analysis.
It may not be necessary that ZPublisher touches the traceback
but we will definitely need access to it during error handling.
Because the traceback contains stack frames, passing it through another 
stack frame (via a function call) is inherently tricky:  the called 
function must *not* raise another exception.

Perhaps the traceback can be passed as a string to avoid leaks?
Furthermore why can't the traceback be retrieved later from
sys.exc_info()?
+1;  I don't want untrusted code handling tracebacks anyway.
Tres.
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Chris McDonough
On Mon, 2004-05-17 at 13:06, Steve Jibson wrote:
 I'm sure 'accountType' should have been in the session.  Immediately 
 after a user logs in we populate his session with a bunch of stuff 
 (including accountType).

What happens when the session expires and he's still logged in?

 What I don't want to do is hide problems with 
 session/tempstorage by using get and a default.  In this particular 
 case, there is no good default and having the application assume an 
 incorrect accountType will cause me all kids of trouble.

I still suspect this is an application error.

 Also of note:
 
 1 - After having the system run for 45 minutes, I had 8 similar errors. 
   Some were on different web pages and some had different keys that 
 were causing the error.
 2 - I have also traced through Z2.log and followed the same path through 
 the web site that produced one of the errors and I did not get an error.
 3 - Since changing this server to use FileStorage (1hr 39min ago), there 
 has not been a single error.
 
 Is there anything I can do to help here?

A small reproducible test case would help if you still believe this
error is not in your own application.

- C



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Steve Jibson
Chris McDonough wrote:
On Mon, 2004-05-17 at 13:06, Steve Jibson wrote:
I'm sure 'accountType' should have been in the session.  Immediately 
after a user logs in we populate his session with a bunch of stuff 
(including accountType).

What happens when the session expires and he's still logged in?
We're using ExUserFolder for authentication.  We have it set to log 
users out after 10 minutes.  We have sessions set to expire after 20 
minutes.  So, in theory, it should never happen.  Also, since my last 
Zope restart (3hr 30min), I've had 57 users let their authentication 
timeout and then access the site (forcing another login), and still no 
errors with session.  (It's still using FileStorage).

1 - After having the system run for 45 minutes, I had 8 similar errors. 
 Some were on different web pages and some had different keys that 
were causing the error.
2 - I have also traced through Z2.log and followed the same path through 
the web site that produced one of the errors and I did not get an error.
3 - Since changing this server to use FileStorage (1hr 39min ago), there 
has not been a single error.

Is there anything I can do to help here?

A small reproducible test case would help if you still believe this
error is not in your own application.
I'm sure you know by now that this is easier said than done.  Over the 
past few weeks, I've probably put close to 30 hours into just trying to 
 reproduce (on demand) these session errors.  I'll probably want to 
look at the test rig you and Michael have been using.

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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Chris McDonough
On Mon, 2004-05-17 at 14:58, Steve Jibson wrote:
 We're using ExUserFolder for authentication.  We have it set to log 
 users out after 10 minutes.  We have sessions set to expire after 20 
 minutes.  So, in theory, it should never happen.

Are you sure that their auth really does time out after exactly 10
minutes?  10 minutes of inactivity?  Is it based on a cookie timeout? 
Does it reset the cookie on every request?  This relies on assuming all
browsers respect the cookie timeout adequately at that resolution, as
well.  I don't know how well various browsers do this.

   Also, since my last 
 Zope restart (3hr 30min), I've had 57 users let their authentication 
 timeout and then access the site (forcing another login), and still no 
 errors with session.  (It's still using FileStorage).

It might be pedantic, but I still think relying on the auth timeout
behavior is wrong.  Instead, of populating initial session data at login
time, a bit of code called from your main template should probably do
something like if not context.session_data_manager.hasSessionData():
... populate session data based on auth info  Or maybe an access
rule that does the same thing (might be tricky though, I haven't tested
that well).

The right thing to do here might be to use an auth product that stores
auth info in a session; that would isolate the problem nicely because
there wouldn't be competing timeouts.  Apparently someone has coded one
up as SessionCrumbler somwhere.

The fact that it works under FileStorage is curious, but might be a
coincidence too.  Lots of machinery here. ;-)

  A small reproducible test case would help if you still believe this
  error is not in your own application.
  
 I'm sure you know by now that this is easier said than done.

Sure.  I've spent god knows how long doing it. ;-)

   Over the 
 past few weeks, I've probably put close to 30 hours into just trying to 
   reproduce (on demand) these session errors.  I'll probably want to 
 look at the test rig you and Michael have been using.

Yes, although that doesn't do any data validity checks, AFAIK.  It would
be interesting to try to extend it to do so.

You might also want to consider running Zope with the Z_TOC_DEBUG envvar
set to true.  This spews out a bunch of messages to the error log for
each session access.  Coupled with a log message noting when someone
logs in *and their browser id*, this could provide clues.

- C



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Michael Dunstan
On 18/05/2004, at 5:42 AM, Chris McDonough wrote:
On Mon, 2004-05-17 at 13:06, Steve Jibson wrote:
Also of note:
1 - After having the system run for 45 minutes, I had 8 similar 
errors.
  Some were on different web pages and some had different keys that
were causing the error.
2 - I have also traced through Z2.log and followed the same path 
through
the web site that produced one of the errors and I did not get an 
error.
3 - Since changing this server to use FileStorage (1hr 39min ago), 
there
has not been a single error.

Is there anything I can do to help here?
A small reproducible test case would help if you still believe this
error is not in your own application.
Looks like session data can expire prematurely. See attached files for 
small changes to the test rig that reports cases where 
context.session_data_manager.hasSessionData() is False.

Michael



SessionRigExtensions.py
Description: Binary data


TestSessionRig.py
Description: Binary data
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Chris McDonough
On Mon, 2004-05-17 at 17:52, Michael Dunstan wrote:

 Looks like session data can expire prematurely. See attached files for 
 small changes to the test rig that reports cases where 
 context.session_data_manager.hasSessionData() is False.
 
 Michael

I think you're right, good eye!  The symptoms aren't consistent with
what Steve is reporting, however (where the problem appears when using
TemporaryStorage but not FileStorage), so I this may be a distinct
issue.  I am looking in to it now.  It feels like an off-by-one error.

- C



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-17 Thread Chris McDonough
There indeed is a minor off-by-one error: it manifests itself as
sessions timing out at most 20 seconds early.

But there is also a deeper issue which involves the fact that a session
data object is not properly removed from an older bucket when it moves
due to being accessed in a later timeslice; the symptom only appears
when a browser id is reused to start a session after it was used to
start an older one that had timed out normally.  I've got almost no clue
why this happens at this point, but I'm working on it.  Ugh.  This is
almost certainly what Steve is experiencing.

- C


On Mon, 2004-05-17 at 20:26, Chris McDonough wrote:
 On Mon, 2004-05-17 at 17:52, Michael Dunstan wrote:
 
  Looks like session data can expire prematurely. See attached files for 
  small changes to the test rig that reports cases where 
  context.session_data_manager.hasSessionData() is False.
  
  Michael
 
 I think you're right, good eye!  The symptoms aren't consistent with
 what Steve is reporting, however (where the problem appears when using
 TemporaryStorage but not FileStorage), so I this may be a distinct
 issue.  I am looking in to it now.  It feels like an off-by-one error.
 
 - C
 
 
 
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-15 Thread Chris McDonough
On Thu, 2004-05-13 at 18:11, Tres Seaver wrote:
 Chris McDonough wrote:
  Largely due to Michael I believe I have isolated and fixed every
  reported sessioning error except this
  (still-difficult-to-reproduce-but-definitely-still-existing) KeyError
  bug in temporary storage.  I can let the test rig run for several hours;
  it happens maybe once every hour or two, so I've not gotten the
  provocation of it down to a science yet.  It doesn't occur when the
  transient object container is placed in a FileStorage.

I have now figured out where the KeyError from TemporaryStorage was
coming from and have checked in a fix on the 2.7 branch and HEAD.

- C



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-15 Thread Steve Jibson
Chris,
Okay, correct me if I'm wrong.  This means the big ugly SESSION problem 
his completely fixed.  If so, you are my new best friend! (whether you 
like it or not).

Anyway,  I'll put your updates (TemporaryStorage.py and Transience.py) 
on a couple of my customer's systems (that have been experiencing 
regular KeyErrors in SESSION) on Monday and I'll let you know if I see 
any problems.

This is pretty big.  If all goes well with testing (I assume Michael 
will be testing your latest stuff as well), I think this is important 
enough that y'all should consider a 2.7.1 release with this fix.

Thanks again!  (I know you've probably lost some hair and a bit of 
sanity over this one.)


Chris McDonough wrote:
On Thu, 2004-05-13 at 18:11, Tres Seaver wrote:
Chris McDonough wrote:
Largely due to Michael I believe I have isolated and fixed every
reported sessioning error except this
(still-difficult-to-reproduce-but-definitely-still-existing) KeyError
bug in temporary storage.  I can let the test rig run for several hours;
it happens maybe once every hour or two, so I've not gotten the
provocation of it down to a science yet.  It doesn't occur when the
transient object container is placed in a FileStorage.

I have now figured out where the KeyError from TemporaryStorage was
coming from and have checked in a fix on the 2.7 branch and HEAD.
- C

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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-15 Thread Chris McDonough
On Sat, 2004-05-15 at 23:11, Steve Jibson wrote:
 Chris,
 
 Okay, correct me if I'm wrong.  This means the big ugly SESSION problem 
 his completely fixed.  If so, you are my new best friend! (whether you 
 like it or not).

Well, I'm afraid I will need to correct you. ;-)  There is one more
corner case that hasn't been covered that exhibits itself when a session
is accessed from within the standard_error_message.  It requires a
change in the main publishing code, for which exists a patch that hasn't
quite yet been vetted (see earlier posts in this thread regarding
Publish.py).  This should work itself out over the next week or so I
suspect.

 Anyway,  I'll put your updates (TemporaryStorage.py and Transience.py) 
 on a couple of my customer's systems (that have been experiencing 
 regular KeyErrors in SESSION) on Monday and I'll let you know if I see 
 any problems.

Thanks... make sure you use the latest code from the Zope-2_7-branch in
CVS.

 This is pretty big.  If all goes well with testing (I assume Michael 
 will be testing your latest stuff as well), I think this is important 
 enough that y'all should consider a 2.7.1 release with this fix.

2.7.1b1 is scheduled to be released on May 24
(http://dev.zope.org/Wikis/DevSite/Projects/Zope2.7/FrontPage/ReleaseSchedule27)

 Thanks again!  (I know you've probably lost some hair and a bit of 
 sanity over this one.)

Hope it goes smoothly.  I'm bald at this point. ;-)

- C



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-15 Thread Steve Jibson
Chris McDonough wrote:
On Sat, 2004-05-15 at 23:11, Steve Jibson wrote:
Chris,
Okay, correct me if I'm wrong.  This means the big ugly SESSION problem 
his completely fixed.  If so, you are my new best friend! (whether you 
like it or not).

Well, I'm afraid I will need to correct you. ;-)  There is one more
corner case that hasn't been covered that exhibits itself when a session
is accessed from within the standard_error_message.  It requires a
change in the main publishing code, for which exists a patch that hasn't
quite yet been vetted (see earlier posts in this thread regarding
Publish.py).  This should work itself out over the next week or so I
suspect.
Relatively speaking, this is only a minor concern.  It just means I 
shouldn't try to access session in the standard_error_message until a 
solution is found.  We were doing that in our product and I've already 
pulled that out.  After all, there are NEVER any errors, so why should 
we need to monkey with standard_error_message ;-)
It would be nice, for completeness, if this were resolved for 2.7.1.


Anyway,  I'll put your updates (TemporaryStorage.py and Transience.py) 
on a couple of my customer's systems (that have been experiencing 
regular KeyErrors in SESSION) on Monday and I'll let you know if I see 
any problems.

Thanks... make sure you use the latest code from the Zope-2_7-branch in
CVS.
Am I safe just dropping those two files from CVS into an existing 2.7 
site or do I need to grab everything else from the Zope-2_7-branch?



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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-15 Thread Chris McDonough
On Sat, 2004-05-15 at 23:55, Steve Jibson wrote:
  quite yet been vetted (see earlier posts in this thread regarding
  Publish.py).  This should work itself out over the next week or so I
  suspect.
 
 Relatively speaking, this is only a minor concern.  It just means I 
 shouldn't try to access session in the standard_error_message until a 
 solution is found.  We were doing that in our product and I've already 
 pulled that out.  After all, there are NEVER any errors, so why should 
 we need to monkey with standard_error_message ;-)
 It would be nice, for completeness, if this were resolved for 2.7.1.

Yes, it should work itself out over the next week or so, and definitely
before 2.7.1.

 Am I safe just dropping those two files from CVS into an existing 2.7 
 site or do I need to grab everything else from the Zope-2_7-branch?

I think you should be safe with just those two, but were I you I would
just get the 2.7 branch out of CVS in its entirety (then you can update
more easily if there are fixes).  Note that if you have transient object
containers in a permanent storage (like FileStorage), the operation is
pretty much a one way one if you want to keep the data in the
transient object container: you can go to the new code, then go back to
the old code if necessarfy, but you will likely lose data in the TOC
if you do.  Obviously this doesn't effect stuff in a TemporaryStorage
(because it goes away when Zope is shut down).

- C



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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-05-13 Thread Tres Seaver
Chris McDonough wrote:
Largely due to Michael I believe I have isolated and fixed every
reported sessioning error except this
(still-difficult-to-reproduce-but-definitely-still-existing) KeyError
bug in temporary storage.  I can let the test rig run for several hours;
it happens maybe once every hour or two, so I've not gotten the
provocation of it down to a science yet.  It doesn't occur when the
transient object container is placed in a FileStorage.
I am tempted to check the following into the 2.7 branch and HEAD:

- error occurs in same transaction as main request patch
  to Publish.py.  See
http://www.plope.com/Members/chrism/publishpy_errorinmaintrainsaction.patch/file_view
 for the patch.
- new Transience implementation (changed only slightly from 
  chrism-sessiongeddon-branch)

... and worry about the TemporaryStorage bug as a separate issue. 
Thoughts?
+1 from me.

Tres.
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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-03-11 Thread Chris Withers
Chris McDonough wrote:

On Wed, 2004-03-10 at 19:30, Paul Winkler wrote:

I suggested doing a bug day as part of the pycon z2 sprint,
but we haven't really discussed the various sprint proposals
in depth yet.


Since you and I are going to be there on Saturday and Sunday, why don't
we do this on those days and encourage people to participate via IRC? 
We can decide to do something else (or not) for Monday and Tuesday, if
the mood strikes.
What dates are those Saturday and Sunday? I'm not at PyCon but might see if I 
can pitch in from the UK...

cheers,

Chris

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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-03-11 Thread Chris McDonough
Saturday Mar 20, Sun Mar 21...

On Thu, 2004-03-11 at 06:54, Chris Withers wrote:
 Chris McDonough wrote:
 
  On Wed, 2004-03-10 at 19:30, Paul Winkler wrote:
  
 I suggested doing a bug day as part of the pycon z2 sprint,
 but we haven't really discussed the various sprint proposals
 in depth yet.
  
  
  Since you and I are going to be there on Saturday and Sunday, why don't
  we do this on those days and encourage people to participate via IRC? 
  We can decide to do something else (or not) for Monday and Tuesday, if
  the mood strikes.
 
 What dates are those Saturday and Sunday? I'm not at PyCon but might see if I 
 can pitch in from the UK...
 
 cheers,
 
 Chris


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[Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-03-10 Thread Casey Duncan
On Wed, 10 Mar 2004 17:50:41 -0500
Chris McDonough [EMAIL PROTECTED] wrote:

 Nevermind.  http://zope.org/Collectors/Zope/789 and
 http://zope.org/Collectors/Zope/786
 
 The bug neglector is really living up to its name lately (not pointing
 fingers, mea culpa).

'Bout time fer a bug day I reckon... ;^)

-Casey


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Re: [Zope-dev] Re: [ZODB-Dev] Re: BTrees strangeness (was Zope 2.X BIG Session problems - blocker - our site dies - need help of experience Zope developer, please)

2004-03-10 Thread Paul Winkler
On Wed, Mar 10, 2004 at 06:14:30PM -0500, Casey Duncan wrote:
 On Wed, 10 Mar 2004 17:50:41 -0500
 Chris McDonough [EMAIL PROTECTED] wrote:
 
  Nevermind.  http://zope.org/Collectors/Zope/789 and
  http://zope.org/Collectors/Zope/786
  
  The bug neglector is really living up to its name lately (not pointing
  fingers, mea culpa).
 
 'Bout time fer a bug day I reckon... ;^)

I suggested doing a bug day as part of the pycon z2 sprint,
but we haven't really discussed the various sprint proposals
in depth yet.

-- 

Paul Winkler
http://www.slinkp.com
Look! Up in the sky! It's FORNICATOR BOY!
(random hero from isometric.spaceninja.com)

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