Hi, Thanks for reply. I used Wireshark and it seems to be work like back to back.
For example, I assigned two agents in queue 300 and 301, then I made call from an another phone which was not in the queue that phone was 400 it acted as an outer calling phone. I called on line 2000 which was for queue. Then I checked through Wireshark, RTP first moved to my server on which Sipxces existed and queue was there, then RTP traveled to the particular agent. And When agent picked up the phone path was established then RTP moved back to the server and then to the calling phone(400 in my case). So it seems to be back to back.I would like to use the facility of voice logger. Can is it possible anyhow? Thanks In Advance, Anand. On Mon, Sep 8, 2008 at 3:37 PM, Tony Graziano <[EMAIL PROTECTED]>wrote: > No. SIP media is peer-to-peer. This means that it needs to pass through > (both ends) a central system in order to be recorded OR the media needs to > be able to stream to a third point in order to do so. > > >>> "Anand Yogas" <[EMAIL PROTECTED]> 09/08/08 01:51 AM >>> > Hi, > > I would like to use recording of communication between two phones > in ACD server. > Like if I want to record talk of a particular agent then this talk > should store in a ".wave " file. > Is such type of recording facility is available in ACD server. > > Please, make me clear about it. > > Thanks And Regards, > Anand > >
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