Woof!

On Mon, Sep 8, 2008 at 3:37 PM, Tony Graziano  
<[EMAIL PROTECTED]> wrote:
>
> No. SIP media is peer-to-peer. This means that it needs to pass through
> (both ends) a central system in order to be recorded OR the media needs  
> to be able to stream to a third point in order to do so.

On Mon, 08 Sep 2008 08:26:01 -0400, Anand Yogas <[EMAIL PROTECTED]>  
wrote:
>
> Thanks for reply. I used Wireshark and it seems to be work like back to
> back.
>

Actually, both are correct.  In general, sipX uses peer-to-peer and stays  
out of the media path.  The ACD is a special case, and by default is  
configured to work as a 2 party conference, so it acts like a B2BUA for  
ACD calls, with media for the caller and agent both being fed to the ACD  
server.

There is no facility for recording these calls in sipX...and it isn't  
simple to add.  If it was, it'd have been done by now!

There are third party call recording systems out there.  I've not tried  
any, but one I've heard of from the FreeSWITCH users list is OrecX  
(http://www.orecx.com/web/).  It might be worth a look.  I believe it uses  
packet sniffing ala Wireshark to get at the RTP streams for recording.

--Woof!
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