We had the same requirement. There is an open issue on this to be done.
It should be in the next release according to the roadmap.

We ended up purchasing a Total Recall (www.totalrecallvr.com) as it was
best value for money.

--
Emil

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Blair Nygren
Sent: Tuesday, 9 September 2008 2:58 AM
To: 'Nikolay Kondratyev'; 'Anand Yogas'
Cc: [email protected]
Subject: Re: [sipX-dev] Is Recording Facility Available In ACD Server?

www.redboxrecorders.com
www.telrex.com

Redboxrecorders.com is a better choice.  Both use span/mirror packet
sniffing.  Redbox will record multiple protocols simultaneously on same
server.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nikolay
Kondratyev
Sent: Monday, September 08, 2008 12:37 PM
To: 'Anand Yogas'
Cc: [email protected]
Subject: Re: [sipX-dev] Is Recording Facility Available In ACD Server?



> The default mode of the ACD is to be a back-to-back UA, as you
correctly
> deduced.  However, there is no call recording capability implemented
in
> the current ACD  (I believe there is an issue for this somewhere...
> search the tracker...)

According to
http://track.sipfoundry.org/browse/XECS-880?page=com.atlassian.jira.plug
in.s
ystem.issuetabpanels:all-tabpanel
It is planned for 4.2.


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