On Mon, 2008-09-08 at 17:56 +0530, Anand Yogas wrote: > Hi, > > Thanks for reply. I used Wireshark and it seems to be work like back > to back. > > For example, I assigned two agents in queue 300 and 301, then I made > call from an another phone > which was not in the queue that phone was 400 it acted as an outer > calling phone. I called on line 2000 which was for queue. > > Then I checked through Wireshark, RTP first moved to my server on > which Sipxces existed and queue was there, then RTP traveled to the > particular agent. And When agent picked up the phone path was > established then RTP moved back to the server and then to the calling > phone(400 in my case). > > So it seems to be back to back.I would like to use the facility of > voice logger. > > Can is it possible anyhow?
The default mode of the ACD is to be a back-to-back UA, as you correctly deduced. However, there is no call recording capability implemented in the current ACD (I believe there is an issue for this somewhere... search the tracker...) _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
