Hmm, Then, the next step will be set the log level of proxy/registrar to notice at least and merge-logs to see it with sipviewer.
Check http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer []'s MM On Tue, Oct 28, 2008 at 12:18 PM, JFN 090274 <[EMAIL PROTECTED]> wrote: > Ummm.... I've not created a new dial plan... My users are using their > alphanumeric names i.e.: user1, user2, user3... Only the ACD line and > a huting group are given a number (8000)... Is this a problem? I've > tested the hunting group (number 7000), and user1, user2 as members, > and all works fine... > > 2008/10/28, Tony Graziano <[EMAIL PROTECTED]>: >> Can it be assumed your internal dialing plan is 4 digits? If so, did you >> activate your dialing plan? >> >> =================================== >> Tony Graziano, Operations Manager >> Telephone: 434.984.8430 >> Fax: 434.984.8431 >> sip:[EMAIL PROTECTED] >> >> Email: [EMAIL PROTECTED] >> >> Internet Helpdesk: >> Telephone: 434.984.8428 >> Fax: 434.984.8429 >> sip:[EMAIL PROTECTED] >> Email: [EMAIL PROTECTED] >> >> LAN/Telephony Helpdesk: >> Telephone: 434.984.8426 >> Fax: 434.984.8427 >> sip:[EMAIL PROTECTED] >> >> Email: [EMAIL PROTECTED] >>>>> "JFN 090274" <[EMAIL PROTECTED]> 10/28/08 09:51 AM >>> >> Hi all: >> >> First of all, excuse me because I've posted the same message before >> without subject. Please, simply ignore it. >> >> I'm new to sipXecs, and I'm trying to test the ACD functions. I've >> tried to configure a single queue, with the line 8000 assigned to it. >> I've also configured two agents. The agents can log in, and I can see >> them logged in in the ACD presence pages of sipXconfig. The problem is >> that if I try to make a call from a third user to destination number >> 8000, I always get a voice message saying "Dialed extension is not >> valid, goodbye!". My question is: where could i find information about >> how to configure an ACD queue? Where can I see traces related to this >> problem? Any suggestions? >> >> Best regards, >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> >> > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
