I'm running 3.10.2 (CentOS Single CD Installation). Let me check the traces...
Thank you for your help! 2008/10/28 Melcon Moraes <[EMAIL PROTECTED]> > BTW, which version of sipXecs are you using? > > []'s > MM > > On Tue, Oct 28, 2008 at 1:00 PM, Melcon Moraes <[EMAIL PROTECTED]> wrote: > > Hmm, > > > > Then, the next step will be set the log level of proxy/registrar to > > notice at least and merge-logs to see it with sipviewer. > > > > Check > http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer > > > > []'s > > MM > > > > On Tue, Oct 28, 2008 at 12:18 PM, JFN 090274 <[EMAIL PROTECTED]> > wrote: > >> Ummm.... I've not created a new dial plan... My users are using their > >> alphanumeric names i.e.: user1, user2, user3... Only the ACD line and > >> a huting group are given a number (8000)... Is this a problem? I've > >> tested the hunting group (number 7000), and user1, user2 as members, > >> and all works fine... > >> > >> 2008/10/28, Tony Graziano <[EMAIL PROTECTED]>: > >>> Can it be assumed your internal dialing plan is 4 digits? If so, did > you > >>> activate your dialing plan? > >>> > >>> =================================== > >>> Tony Graziano, Operations Manager > >>> Telephone: 434.984.8430 > >>> Fax: 434.984.8431 > >>> sip:[EMAIL PROTECTED] <[EMAIL PROTECTED]> > >>> > >>> Email: [EMAIL PROTECTED] > >>> > >>> Internet Helpdesk: > >>> Telephone: 434.984.8428 > >>> Fax: 434.984.8429 > >>> sip:[EMAIL PROTECTED] <[EMAIL PROTECTED]> > >>> Email: [EMAIL PROTECTED] > >>> > >>> LAN/Telephony Helpdesk: > >>> Telephone: 434.984.8426 > >>> Fax: 434.984.8427 > >>> sip:[EMAIL PROTECTED] <[EMAIL PROTECTED]> > >>> > >>> Email: [EMAIL PROTECTED] > >>>>>> "JFN 090274" <[EMAIL PROTECTED]> 10/28/08 09:51 AM >>> > >>> Hi all: > >>> > >>> First of all, excuse me because I've posted the same message before > >>> without subject. Please, simply ignore it. > >>> > >>> I'm new to sipXecs, and I'm trying to test the ACD functions. I've > >>> tried to configure a single queue, with the line 8000 assigned to it. > >>> I've also configured two agents. The agents can log in, and I can see > >>> them logged in in the ACD presence pages of sipXconfig. The problem is > >>> that if I try to make a call from a third user to destination number > >>> 8000, I always get a voice message saying "Dialed extension is not > >>> valid, goodbye!". My question is: where could i find information about > >>> how to configure an ACD queue? Where can I see traces related to this > >>> problem? Any suggestions? > >>> > >>> Best regards, > >>> _______________________________________________ > >>> sipx-users mailing list > >>> [email protected] > >>> List Archive: http://list.sipfoundry.org/archive/sipx-users > >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > >>> > >>> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected] > >> List Archive: http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > >> > > >
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