BTW, which version of sipXecs are you using? []'s MM
On Tue, Oct 28, 2008 at 1:00 PM, Melcon Moraes <[EMAIL PROTECTED]> wrote: > Hmm, > > Then, the next step will be set the log level of proxy/registrar to > notice at least and merge-logs to see it with sipviewer. > > Check > http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer > > []'s > MM > > On Tue, Oct 28, 2008 at 12:18 PM, JFN 090274 <[EMAIL PROTECTED]> wrote: >> Ummm.... I've not created a new dial plan... My users are using their >> alphanumeric names i.e.: user1, user2, user3... Only the ACD line and >> a huting group are given a number (8000)... Is this a problem? I've >> tested the hunting group (number 7000), and user1, user2 as members, >> and all works fine... >> >> 2008/10/28, Tony Graziano <[EMAIL PROTECTED]>: >>> Can it be assumed your internal dialing plan is 4 digits? If so, did you >>> activate your dialing plan? >>> >>> =================================== >>> Tony Graziano, Operations Manager >>> Telephone: 434.984.8430 >>> Fax: 434.984.8431 >>> sip:[EMAIL PROTECTED] >>> >>> Email: [EMAIL PROTECTED] >>> >>> Internet Helpdesk: >>> Telephone: 434.984.8428 >>> Fax: 434.984.8429 >>> sip:[EMAIL PROTECTED] >>> Email: [EMAIL PROTECTED] >>> >>> LAN/Telephony Helpdesk: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> sip:[EMAIL PROTECTED] >>> >>> Email: [EMAIL PROTECTED] >>>>>> "JFN 090274" <[EMAIL PROTECTED]> 10/28/08 09:51 AM >>> >>> Hi all: >>> >>> First of all, excuse me because I've posted the same message before >>> without subject. Please, simply ignore it. >>> >>> I'm new to sipXecs, and I'm trying to test the ACD functions. I've >>> tried to configure a single queue, with the line 8000 assigned to it. >>> I've also configured two agents. The agents can log in, and I can see >>> them logged in in the ACD presence pages of sipXconfig. The problem is >>> that if I try to make a call from a third user to destination number >>> 8000, I always get a voice message saying "Dialed extension is not >>> valid, goodbye!". My question is: where could i find information about >>> how to configure an ACD queue? Where can I see traces related to this >>> problem? Any suggestions? >>> >>> Best regards, >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>> >>> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
