I have a pretty new sipx installation. I have one polycom ip 560 is that is at a remote location. All of my other phones are local and are working fine. The remote network is connected to the office network over a VPN. The phone is in the 192.168.1.0/24 network and the sipx server is in the 192.168.200.0/24 network. I have full connectivity between the networks.
I created the phone manually using the MAC and then assigned it to a user. I rebooted the phone and it picked up the config fine, it shows the extension in the first line box. However, I get no dialtone and when I click New Call i get "URL call is disabled". Is there something special I need to do for this remote phone? I left the setup on the phone all at the defaults, in the server menu I put the IP of the sipx server and that was the only change made. Running 3.2.6 and 4.3.1 Thanks in advance for your assistance. Steve
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