Here's is what I tried, in order to address (I think) what you've
indicated is the issue. I removed DHCP from the phone, set a static IP
and set the DNS to the IP address of the sipx server as I installed that
as both DNS and DHCP when I set it up... I then rebooted the phone but
still have the same issue.
I do see the dns (port 53) traffic going to the sipx server. Any other
suggestions?
On 03/11/2012 03:50 PM, Tony Graziano wrote:
Picking up the config is via FTP or tftp IP address. The VPN needs to
resolve the sip domain via the VPN in order to register (it is not
registered).
On Mar 11, 2012 3:26 PM, "Steve" <[email protected]
<mailto:[email protected]>> wrote:
I have a pretty new sipx installation. I have one polycom ip 560
is that is at a remote location. All of my other phones are local
and are working fine. The remote network is connected to the
office network over a VPN. The phone is in the 192.168.1.0/24
<http://192.168.1.0/24> network and the sipx server is in the
192.168.200.0/24 <http://192.168.200.0/24> network. I have full
connectivity between the networks.
I created the phone manually using the MAC and then assigned it to
a user. I rebooted the phone and it picked up the config fine, it
shows the extension in the first line box. However, I get no
dialtone and when I click New Call i get "URL call is disabled".
Is there something special I need to do for this remote phone? I
left the setup on the phone all at the defaults, in the server
menu I put the IP of the sipx server and that was the only change
made. Running 3.2.6 and 4.3.1
Thanks in advance for your assistance.
Steve
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