Picking up the config is via FTP or tftp IP address. The VPN needs to resolve the sip domain via the VPN in order to register (it is not registered). On Mar 11, 2012 3:26 PM, "Steve" <[email protected]> wrote:
> I have a pretty new sipx installation. I have one polycom ip 560 is that > is at a remote location. All of my other phones are local and are working > fine. The remote network is connected to the office network over a VPN. The > phone is in the 192.168.1.0/24 network and the sipx server is in the > 192.168.200.0/24 network. I have full connectivity between the networks. > > I created the phone manually using the MAC and then assigned it to a user. > I rebooted the phone and it picked up the config fine, it shows the > extension in the first line box. However, I get no dialtone and when I > click New Call i get "URL call is disabled". > > Is there something special I need to do for this remote phone? I left the > setup on the phone all at the defaults, in the server menu I put the IP of > the sipx server and that was the only change made. Running 3.2.6 and 4.3.1 > > Thanks in advance for your assistance. > > Steve > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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