Hint: with some vpn's you still need to add a static route to each other to truly gain "full functionality". However I don't think the issue you are having is a sipx issue, rather its a VPN/firewall configuration issue.
You should add a static route to each other, and a DNS forwarder for the sipx host and sip domain in the remote user firewall. If you can also add dhcp options it will be touch less for the phone. We so it all the time. It will then work. Good luck. On Mar 11, 2012 4:30 PM, "Tony Graziano" <[email protected]> wrote: > This is not necessary but does nor affect thism . The vpn is not natively > routing. What is the firewall operating the VPN? > On Mar 11, 2012 4:25 PM, "Steve" <[email protected]> wrote: > >> Here's is what I tried, in order to address (I think) what you've >> indicated is the issue. I removed DHCP from the phone, set a static IP and >> set the DNS to the IP address of the sipx server as I installed that as >> both DNS and DHCP when I set it up... I then rebooted the phone but still >> have the same issue. >> >> I do see the dns (port 53) traffic going to the sipx server. Any other >> suggestions? >> >> On 03/11/2012 03:50 PM, Tony Graziano wrote: >> >> Picking up the config is via FTP or tftp IP address. The VPN needs to >> resolve the sip domain via the VPN in order to register (it is not >> registered). >> On Mar 11, 2012 3:26 PM, "Steve" <[email protected]> wrote: >> >>> I have a pretty new sipx installation. I have one polycom ip 560 is that >>> is at a remote location. All of my other phones are local and are working >>> fine. The remote network is connected to the office network over a VPN. The >>> phone is in the 192.168.1.0/24 network and the sipx server is in the >>> 192.168.200.0/24 network. I have full connectivity between the >>> networks. >>> >>> I created the phone manually using the MAC and then assigned it to a >>> user. I rebooted the phone and it picked up the config fine, it shows the >>> extension in the first line box. However, I get no dialtone and when I >>> click New Call i get "URL call is disabled". >>> >>> Is there something special I need to do for this remote phone? I left >>> the setup on the phone all at the defaults, in the server menu I put the IP >>> of the sipx server and that was the only change made. Running 3.2.6 and >>> 4.3.1 >>> >>> Thanks in advance for your assistance. >>> >>> Steve >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected].**net<[email protected]> >> >> Helpdesk Customers: >> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >> Blog: http://blog.myitdepartment.net >> >> >> _______________________________________________ >> sipx-users mailing [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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