Like I said, make sure that remote ip range is in the internet calling page...
also, make sure you can ping the server... On Sun, Mar 11, 2012 at 4:36 PM, Tony Graziano <[email protected] > wrote: > Hint: with some vpn's you still need to add a static route to each other > to truly gain "full functionality". However I don't think the issue you are > having is a sipx issue, rather its a VPN/firewall configuration issue. > > You should add a static route to each other, and a DNS forwarder for the > sipx host and sip domain in the remote user firewall. If you can also add > dhcp options it will be touch less for the phone. We so it all the time. > > It will then work. Good luck. > On Mar 11, 2012 4:30 PM, "Tony Graziano" <[email protected]> > wrote: > >> This is not necessary but does nor affect thism . The vpn is not natively >> routing. What is the firewall operating the VPN? >> On Mar 11, 2012 4:25 PM, "Steve" <[email protected]> wrote: >> >>> Here's is what I tried, in order to address (I think) what you've >>> indicated is the issue. I removed DHCP from the phone, set a static IP and >>> set the DNS to the IP address of the sipx server as I installed that as >>> both DNS and DHCP when I set it up... I then rebooted the phone but still >>> have the same issue. >>> >>> I do see the dns (port 53) traffic going to the sipx server. Any other >>> suggestions? >>> >>> On 03/11/2012 03:50 PM, Tony Graziano wrote: >>> >>> Picking up the config is via FTP or tftp IP address. The VPN needs to >>> resolve the sip domain via the VPN in order to register (it is not >>> registered). >>> On Mar 11, 2012 3:26 PM, "Steve" <[email protected]> wrote: >>> >>>> I have a pretty new sipx installation. I have one polycom ip 560 is >>>> that is at a remote location. All of my other phones are local and are >>>> working fine. The remote network is connected to the office network over a >>>> VPN. The phone is in the 192.168.1.0/24 network and the sipx server is >>>> in the 192.168.200.0/24 network. I have full connectivity between the >>>> networks. >>>> >>>> I created the phone manually using the MAC and then assigned it to a >>>> user. I rebooted the phone and it picked up the config fine, it shows the >>>> extension in the first line box. However, I get no dialtone and when I >>>> click New Call i get "URL call is disabled". >>>> >>>> Is there something special I need to do for this remote phone? I left >>>> the setup on the phone all at the defaults, in the server menu I put the IP >>>> of the sipx server and that was the only change made. Running 3.2.6 and >>>> 4.3.1 >>>> >>>> Thanks in advance for your assistance. >>>> >>>> Steve >>>> >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected].**net<[email protected]> >>> >>> Helpdesk Customers: >>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>> Blog: http://blog.myitdepartment.net >>> >>> >>> _______________________________________________ >>> sipx-users mailing [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't.
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