make sure the remote ip range is listed as an internal ip range?

On Sun, Mar 11, 2012 at 3:26 PM, Steve <[email protected]> wrote:

> I have a pretty new sipx installation. I have one polycom ip 560 is that
> is at a remote location. All of my other phones are local and are working
> fine. The remote network is connected to the office network over a VPN. The
> phone is in the 192.168.1.0/24 network and the sipx server is in the
> 192.168.200.0/24 network. I have full connectivity between the networks.
>
> I created the phone manually using the MAC and then assigned it to a user.
> I rebooted the phone and it picked up the config fine, it shows the
> extension in the first line box. However, I get no dialtone and when I
> click New Call i get "URL call is disabled".
>
> Is there something special I need to do for this remote phone? I left the
> setup on the phone all at the defaults, in the server menu I put the IP of
> the sipx server and that was the only change made. Running 3.2.6 and 4.3.1
>
> Thanks in advance for your assistance.
>
> Steve
>
>
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> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



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