(I find static routes and DNS forwarder necessary on some ipsec vpn's to
get full functionality even after intranet subnet is updated for media
relay).
On Mar 11, 2012 5:25 PM, "Michael Picher" <[email protected]> wrote:

> Like I said, make sure that remote ip range is in the internet calling
> page...
>
> also, make sure you can ping the server...
>
> On Sun, Mar 11, 2012 at 4:36 PM, Tony Graziano <
> [email protected]> wrote:
>
>> Hint: with some vpn's you still need to add a static route to each other
>> to truly gain "full functionality". However I don't think the issue you are
>> having is a sipx issue, rather its a VPN/firewall configuration issue.
>>
>> You should add a static route to each other, and a DNS forwarder for the
>> sipx host and sip domain in the remote user firewall. If you can also add
>> dhcp options it will be touch less for the phone. We so it all the time.
>>
>> It will then work. Good luck.
>> On Mar 11, 2012 4:30 PM, "Tony Graziano" <[email protected]>
>> wrote:
>>
>>> This is not necessary but does nor affect thism . The vpn is not
>>> natively routing. What is the firewall operating the VPN?
>>> On Mar 11, 2012 4:25 PM, "Steve" <[email protected]> wrote:
>>>
>>>>  Here's is what I tried, in order to address (I think) what  you've
>>>> indicated is the issue. I removed DHCP from the phone, set a static IP and
>>>> set the DNS to the IP address of the sipx server as I installed that as
>>>> both DNS and DHCP when I set it up... I then rebooted the phone but still
>>>> have the same issue.
>>>>
>>>> I do see the dns (port 53) traffic going to the sipx server. Any other
>>>> suggestions?
>>>>
>>>> On 03/11/2012 03:50 PM, Tony Graziano wrote:
>>>>
>>>> Picking up the config is via FTP or tftp IP address. The VPN needs to
>>>> resolve the sip domain via the VPN in order to register (it is not
>>>> registered).
>>>> On Mar 11, 2012 3:26 PM, "Steve" <[email protected]> wrote:
>>>>
>>>>> I have a pretty new sipx installation. I have one polycom ip 560 is
>>>>> that is at a remote location. All of my other phones are local and are
>>>>> working fine. The remote network is connected to the office network over a
>>>>> VPN. The phone is in the 192.168.1.0/24 network and the sipx server
>>>>> is in the 192.168.200.0/24 network. I have full connectivity between
>>>>> the networks.
>>>>>
>>>>> I created the phone manually using the MAC and then assigned it to a
>>>>> user. I rebooted the phone and it picked up the config fine, it shows the
>>>>> extension in the first line box. However, I get no dialtone and when I
>>>>> click New Call i get "URL call is disabled".
>>>>>
>>>>> Is there something special I need to do for this remote phone? I left
>>>>> the setup on the phone all at the defaults, in the server menu I put the 
>>>>> IP
>>>>> of the sipx server and that was the only change made. Running 3.2.6 and
>>>>> 4.3.1
>>>>>
>>>>> Thanks in advance for your assistance.
>>>>>
>>>>> Steve
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> sipx-users mailing list
>>>>> [email protected]
>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>
>>>>
>>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>>> Telephone: 434.984.8426
>>>> sip: [email protected].**net<[email protected]>
>>>>
>>>>  Helpdesk Customers: 
>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>>> Blog: http://blog.myitdepartment.net
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing [email protected]
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> [email protected]
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: [email protected].**net<[email protected]>
>>
>> Helpdesk Customers: 
>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> Michael Picher, Director of Technical Services
> eZuce, Inc.
>
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>
>
> ------------------------------------------------------------------------------------------------------------
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>
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>

-- 
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
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