Ira, > Hello Gleason,
> Monday, July 15, 2019, 9:55:49 PM, you wrote: > You do embedded work. I bet you are paid well, and you can afford > the luxury of jumping on an airplane to fix somebody's problem. > Yes, I do embedded work. I own the company, so I can do what I want > and yes I could afford it, but out of more than twenty thousand > users only 5 had the problem so like many other companies, I could > have ignored it, but I can't. Companies who don't want bugs, work at > getting rid of them. It's a task that has to be done and yet many > authors consider it drudge work. I made my living working on custom > accounting systems for small businesses fixing other peoples broken > code, I think it's fun, that's seemingly rare, but it has to be done. > Or eventually, even the loyal ones will leave. And go where? I don't think Rit Labs can be accused of ignoring bugs. I can remember some years ago when The Bat's imap was quite buggy. Much better now. Thanks for that Rit. Sometimes reported bugs remain because the developers can't reproduce them. Sometimes a perceived bug is really a design choice. I don't think it is fair to compare the necessary choices of a less profitable business with a hugely profitable one. It seems to me that Rit Labs is an economic marvel. They have produced the best product on the market and remain viable in a niche that many others have found bankrupting. > -- Ira -- Gleason ________________________________________________________ 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html