On Tuesday, March 11, 2014 6:20:33 PM UTC-7, ONeal Freeman wrote:
>
>
>
> On Tuesday, March 11, 2014 8:10:34 PM UTC-5, RjOllos wrote:
>>
>> On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote:
>>>
>>>
>>>
>>> On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote:
>>>>
>>>> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote:
>>>>>
>>>>>
>>>>>
>>>>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote:
>>>>>>>>
>>>>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote:
>>>>>>>>>>
>>>>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- 
>>>>>>>>>>>>>>>> Hash: SHA1 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda 
>>>>>>>>>>>>>>>> wrote: 
>>>>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log file 
>>>>>>>>>>>>>>>> at DEBUG 
>>>>>>>>>>>>>>>> >>> level, 
>>>>>>>>>>>>>>>> >>> for a session that spans restarting the web server to 
>>>>>>>>>>>>>>>> navigating 
>>>>>>>>>>>>>>>> >>> to the 
>>>>>>>>>>>>>>>> >>> /newticket page. 
>>>>>>>>>>>>>>>> >> 
>>>>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more 
>>>>>>>>>>>>>>>> debut logging, 
>>>>>>>>>>>>>>>> >> please. 
>>>>>>>>>>>>>>>> > 
>>>>>>>>>>>>>>>> > So let me see if I understand what you want me to do with 
>>>>>>>>>>>>>>>> the debug log. 
>>>>>>>>>>>>>>>> > Start trac and then restart the web server (apache) 
>>>>>>>>>>>>>>>> without exiting 
>>>>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac 
>>>>>>>>>>>>>>>> content. 
>>>>>>>>>>>>>>>> Capture the log from after restart up to the end of the 
>>>>>>>>>>>>>>>> first request, 
>>>>>>>>>>>>>>>> that shall target /newticket directly. It will show a full 
>>>>>>>>>>>>>>>> Trac 
>>>>>>>>>>>>>>>> environment reload and the request itself. A browser 
>>>>>>>>>>>>>>>> refresh would only 
>>>>>>>>>>>>>>>> lengthen the log without providing additional information. 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Steffen Hoffmann 
>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- 
>>>>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) 
>>>>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - 
>>>>>>>>>>>>>>>> http://www.enigmail.net/ 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b 
>>>>>>>>>>>>>>>> =ogY/ 
>>>>>>>>>>>>>>>> -----END PGP SIGNATURE----- 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I have attached my trac.log
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I don't see anything obvious so far. Could you try upgrading 
>>>>>>>>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are 
>>>>>>>>>>>>>> still running 
>>>>>>>>>>>>>> 0.8.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Now I am going to show your how much I don't know about trac. 
>>>>>>>>>>>>> I tried using easy_install to download the template version and 
>>>>>>>>>>>>> couldn't 
>>>>>>>>>>>>> it. So I downloaded the source and created the egg. The source I 
>>>>>>>>>>>>> downloaded 
>>>>>>>>>>>>> and build was under 0.11.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please point me in the direction to get the latest. 
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> You can upgrade by executing:
>>>>>>>>>>>> easy_install 
>>>>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/
>>>>>>>>>>>>
>>>>>>>>>>>> and then restarting your webserver.
>>>>>>>>>>>>
>>>>>>>>>>>> When testing the latest version, it would be best to clear your 
>>>>>>>>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT 
>>>>>>>>>>>> while 
>>>>>>>>>>>> clicking the refresh button).
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Got an error trying to upgrade:    
>>>>>>>>>>> File 
>>>>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py",
>>>>>>>>>>>  
>>>>>>>>>>> line 233, in get_svn_revision
>>>>>>>>>>> IndexError: list index out of range
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by 
>>>>>>>>>> upgrading setuptools.
>>>>>>>>>> http://trac-hacks.org/ticket/10778#comment:4
>>>>>>>>>>
>>>>>>>>>> If you don't want to upgrade setuptools, then probably the 
>>>>>>>>>> easiest way to proceed is:
>>>>>>>>>>  1. Download an archive of the source: 
>>>>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip
>>>>>>>>>>  2. Change to the 0.11 directory and run easy_install  
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Not sure if this will help but attached my about page 
>>>>>>>>>
>>>>>>>>
>>>>>>>> It looks like you have the latest setuptools (3.1). Did you upgrade 
>>>>>>>> just now?
>>>>>>>>
>>>>>>>> I think that someone previously suggested the SVN 1.7 issues should 
>>>>>>>> have been fixed in setuptool 1.2:
>>>>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18
>>>>>>>>
>>>>>>>> Anyway, did you try installing per the steps suggested in my 
>>>>>>>> previous message? 
>>>>>>>>
>>>>>>>
>>>>>>> After I download and installed templateplugin as per your 
>>>>>>> instructions  I went back and also upgrade setup tools. 
>>>>>>>
>>>>>>
>>>>>> What was the result? Any change in behavior? 
>>>>>>
>>>>>
>>>>> Unfortunately no change. Console still shows timeout not defined. 
>>>>>
>>>>
>>>> Do you think it's possible that you have an older version of Trac on 
>>>> your Python search path? It doesn't seem likely since the proper version 
>>>> of 
>>>> Trac is displayed on the about page, but we are running out of things to 
>>>> check.
>>>>
>>>
>>> My trac.pth does contain two lines:
>>>
>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg
>>>
>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg
>>>
>>
>>  I think it would be worth trying to remove "Trac-1.1.2dev-py2.7.egg" 
>> from trac.pth and delete the egg. Restart the web server before testing 
>> again.
>>
>> I removed the line but didn't find the egg. I searched the drive for the 
> egg but didn't find it. 
>

Have you tried doing a reinstall of Bitnami yet?

Make sure to backup your Trac environment directory in case something goes 
wrong in the process. 

If the Trac environment resides outside of C:\BitNami, you could just 
delete the BitNami directory after uninstalling, just to be sure.

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