Just as an "oh, by the way", the "[moderated] YOU MUST GIVE A SUMMARY HERE" subject line is **generated** by an OpenOffice.org web page:

1. Go to www.openoffice.org
2. Scroll down to the bottom of the page and click "Contact Us".
3. Scroll to about the middle of the page, where it says " We have adopted the following process for handling direct queries:". There's a numbered list of points. Point #2 gives a mailto: link to this list. It includes the "subject=" syntax allowed for such links; the subject set by the syntax is the "[moderated..." rubbish everyone is complaining about. Note that when you click this link a blank, properly addressed message opens up with the cursor already positioned within the body of the message.

I can easily imagine that a lot of people who might be expert in their own fields but who know nothing about mail lists or netiquette don't even notice this subject line and, even if they do, might assume that they can't/shouldn't do anything about it because it was generated for them.

In addition, the instructions go on to say that the *body* of the message should read "/I am using version X.Y of OpenOffice.org. My problem is :" /which is presumably where that particular garbage comes from (people actually have told us that theirs is version X.Y).


--
Harold Fuchs
London, England
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